Ben Wright

Sendspark

VP of Revenue

Head of Growth

Strategic Advisor

Sidekic.ai

Fun little side project to help job seekers through the use of ChatGPT! Free for all!

Co-Founder

Partner Fuel

Fractional support for partnership teams.

Providing:

- Fractional leadership
- Fractional marketing support
- Program Design

Founder

Gated

Helping with partnership and channel strategy.

Strategic Partnership Advisor

TestBox

Check out the new way to buy software at www.testbox.com

Help Scout

Building out the partnerships program at Help Scout.

If you need a best in class customer support tool, send me a message!

Director of Partnerships and Business Development

Partnership Leaders

Member

GoGive

Co-founder & CRO

BrainStorm Inc.

Director Of Strategic Partnerships

Overseeing sales & process strategy to enable our partners to succeed.

Senior Manager, Strategic Partnerships

Team lead, responsible for a team of Customer Success Managers.

 Delivering value, by helping customers to realize their investment & achieve maximum ROI in the Microsoft stack.

Customer Success Team Lead

Oversaw a large enterprise book of business totaling $2.5 Million in the New York Metro territory.

Renewal rate of 105% in 2019.

Clients include S&P Global, Mars, Tiffany & Co.

Customer Success Manager

Babcock International Group

As a senior operations manager my role is to act as the lead  manager for the entirety of Heathrow Airports baggage system operation. 

Responsible for a team of 70+

Senior Operations Manager

Consultant, covering several different revenue operation type roles, including Business Enhancement Lead for the Metropolitan Police.

Business Enhancement Manager

Revenue @ Sendspark - On a campaign to get Americans to say football instead of soccer!

This is the section, where I tell you about how my degree in computer science catapulted me into the world of tech right?

That couldn't be further from the truth,  I did a law degree at the University of Sussex, and realized very quickly that I didn't want to spend anymore time reading case law.

Worked for a large engineering company in London for a while, started moving up the corporate ladder, before deciding to relocate to Salt Lake City ( just to let everyone know there are far less pubs here)

I then found the world of technology and start ups & I haven't looked back.

I am extremely passionate about building relationships and tackling tough problems, specifically in the customer success and partnerships space.

I also have a personal interest in social impact and corporate social responsibility, so much so that I decided to start a business that focuses on B2B charitable gifting (check out Go Give)

Heartland Mutual Insurance

Instituting a project management governance framework. PM on P&C and CyberSec projects.

IT Project Manager

Partnership Leaders is the industry association for Partnership/Channel/Alliance/Business Development leaders.

Comb Consulting Inc.

Comb helps Series A-C companies structure and launch winning partner programs. Program assessment and PRM process design & configuration. 

PARTNERNOMICS Certified Orchestrator. Strategic Partner Leadership Professional (SPLP). Impartner PRM certified.

President

Definity

Built a Corporate Services PMO. Recruited, onboarded, cultivated top-tier construction and engineering project managers. 

Introduced project execution and governance standards. Delivered a formalized project lifecycle with milestone reporting and templates, Reduced project friction and completion time.

Program Manager

eSentire

Managed a team of Salesforce, NetSuite, Marketing Automation, and ServiceNow developers and system administrators to drive business growth.

Led Salesforce CPQ project, streamlining operations and decreasing processing time.

Delivered a Channel Partner program and platform assessment. Configured Impartner PRM to demonstrate streamlined partner journeys.

Manager, Business Systems Solutions, Business Operations, Analytics & Reporting

Managed the ServiceNow platform implementation. (business analysis functions, vendor demonstrations, contract negotiations, CapEX/OpEX calculations, internal stakeholder management, etc.).

Built a high-performing team of business and data analysts, and a ServiceNow system administrator to facilitate the smooth implementation of the platform.

Senior Business Analyst

Sun Life Financial

Managed requirements activities for strategic, operational projects. (global roll-out of ServiceNow, OneSpan/e-SignLive). Internal transfer from IT to business operations.

Business Consultant, Cross Business Unit Projects and Solutions

Procept Associates Ltd.

Instructed accredited Business Analysis certificate courses at recognized Canadian Universities (University of Toronto, University of Waterloo, Simon Fraser, Dalhousie, University of Calgary).

Led an Enterprise Strategic Analysis BA certificate course for nine years at the University of Waterloo, resulting in a 95% student satisfaction rate and a 98% pass rate for certification exams.

Transformed private clients' business analysis capabilities with tailored training programs.

Instructor-BA/Consultant

CUMIS

Senior IT Business Analyst

Horizant

Client engagement, stakeholder and requirements management, testing, and implementation for the ARCHIBUS® IWMS and FieldFlex® mobile platforms. ARCHIBUS-certified in the Space Management domain.

Sr. Business Analyst/Implementation Consultant

IIBA

VP Prof Dev and Certification

IT Program & Project Manager, Business Analyst driving process automation & digital adoption. Strategic Partner Leadership Professional (SPLP).

Career IT program/project management and business process & systems analysis professional focused on SaaS/XaaS platform and application implementation, integration, and end-user technical training.

I've managed small to multi-year, enterprise-level SaaS projects and/or requirements activities for Series C to Fortune 500 financial organizations in New York, Toronto/GTA, and Waterloo Region. I implemented ServiceNow at two companies including end-to-end management at one: business case development, vendor contract management, PM/BA, and hiring of a team to manage the platform.

I've led a technical team managing core RevOps platforms (NetSuite, Salesforce, ServiceNow), marketing automation solutions, and a partner relationship management platform.

As a software trainer, I've taught hundreds of end-users on multiple software applications, as well as business analysis certificate courses through recognized Canadian universities' professional development programs.

And at my core, I'm a strategic partnerships professional.  Collaborating with my Internal, cross-functional teams and external stakeholders and clients. I'm laser focused on implementing process automation, encouraging digital transformation and adoption, and delivering solutions that deliver process efficiencies, stakeholder value, and shareholder results.

My skill set includes (and continues to expand):
-Enterprise-level program and project management
-Insurance and Global Custody platform implementations, integrations
-Forecasting, budgeting
-Operations team management
-Data & workflow process analysis, modeling and re-engineering
-Strategic business analysis (business case development, RFI/RFQ/RFP)
-System configuration (Salesforce, Impartner PRM)
-Technical, functional, and user training documentation
-Training and facilitation.
-Leading, mentoring, coaching
-Vendor management and contract negotiation
-ITSM, problem/incident/change management
-IWMS, CMMS, asset lifecycle management

I am passionate about connecting people with technology and facilitating their journey towards application proficiency. I'm driven to problem solve, provide guidance, and build processes that enhance efficiency and productivity, reduce complexity, and facilitate user adoption.

taplio

The Battle

Ben Wright

Mary J. Hand

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