AB InBev

As a Senior Compliance Manager, I managed the end-to-end third-party risk lifecycle, from due diligence to remediation and continuous monitoring, by integrating risk assessment frameworks aligned with organizational governance standards. Collaborating with procurement category managers and the COE, I streamline risk management processes to mitigate supply chain risks such as price volatility and disruptions while enhancing compliance and operational efficiency.

I also lead supplier segmentation and validation, conducting Supplier Business Reviews with business leaders to ensure quality and performance standards. Leveraging Power BI and Tableau, I create executive-level dashboards and reports that provide data-driven insights, enabling senior leadership to make informed decisions. My proactive approach drives visibility, compliance, and resilience across procurement functions.

Senior Compliance Manager

As a Procurement Controller, I developed and executed sourcing strategies to achieve cost efficiency, quality, and timely delivery, leading key supplier initiatives and sourcing events to drive strategic value. I managed a team of procurement professionals, fostering a culture of excellence through coaching and development, and established best practices by implementing metrics, performance tools, and processes to enhance procurement operations.

I also designed and implemented a Center of Excellence (COE) with 18 professionals in the GCC region, streamlining contract lifecycle management across six zones, scaling new capabilities, and refining processes to boost operational efficiency.

Through cross-functional collaboration, I improved procurement transparency and accountability, automated processes, and integrated advanced tools to optimize efficiency. Additionally, I developed procurement dashboards providing real-time insights, and empowering leadership with data-driven decision-making.

Procurement Controller

Lam Research

As Buyer Lead at Lam Research, I optimized purchasing processes, negotiated favorable supplier agreements, and secured high-quality products at optimal costs. I streamlined procurement strategies, implemented global agreements, and identified operational efficiencies to enhance outcomes.
I managed procurement budgets, tracked savings, and provided senior management with data-driven insights to inform strategies. Additionally, I built strong vendor relationships to ensure compliance with performance standards and regulatory requirements, strengthening supply chain reliability.

Buyer Lead

Oracle India Pvt. Ltd

At Oracle, I was entrusted with optimizing the organization’s global sourcing and procurement operations, leading cross-functional teams to enhance efficiency and effectiveness. My role involved managing procurement coordination from end to end, working in partnership with internal teams and clients to ensure that every phase—from requirement alignment to service delivery—was executed to the highest standards. By embedding efficiency into the sourcing process, I contributed to enhanced service satisfaction and established Oracle’s procurement function as a key enabler of organizational success.

Lead Analyst (Assistant Manager)

Infosys BPM

As Supervisor in Procurement Operations, I played a crucial role in managing the foundational aspects of sourcing and procurement, focusing on fostering a culture of operational excellence and strategic alignment. This position allowed me to develop a deep understanding of procurement workflows and vendor management, ensuring that every transaction was handled with attention to cost-effectiveness and quality assurance. My commitment to excellence in procurement operations laid the groundwork for more advanced roles in procurement strategy and compliance, setting a standard for efficiency and collaboration.

Procurement Supervisor

As an Operations Leader with deep expertise in procurement strategy, compliance, and risk management, I excel at orchestrating large-scale sourcing initiatives that enhance efficiency, reduce risk, and drive impactful business value. My approach centers on leveraging data and industry-leading procurement frameworks to guide strategic decision-making, foster collaboration, and streamline processes that align seamlessly with organizational goals.

Why Me?
With a strong foundation in global procurement, I bring a comprehensive view to the management of supplier performance, compliance, and strategic sourcing. I specialize in designing procurement processes that not only meet quality and regulatory standards but also optimize costs and mitigate risks. My strategic mindset allows me to anticipate potential challenges and proactively implement solutions that support business continuity, financial health, and operational resilience.

My Specialty:
I am passionate about cultivating high-performance procurement teams and integrating cutting-edge technologies to enhance procurement visibility and control. From developing supplier risk assessment frameworks to implementing compliance policies, my work reflects a dedication to sustainable sourcing and resilience-building. My technical proficiency in ERP systems like SAP S/4 HANA and Oracle Peoplesoft, along with advanced tools such as Ariba, Celonis, and Power BI, supports a data-centric approach to optimizing procurement lifecycles.

Vision & Approach:
I view procurement not only as a function but as a strategic partner to the business. By fostering an environment that encourages innovation, agility, and continuous improvement, I aim to create procurement systems that drive long-term value. My leadership philosophy prioritizes adaptability, integrity, and collaboration, empowering teams to meet and exceed the evolving needs of today’s dynamic business landscape.

Biswajit Singh, PhD

De Soto Technologies

Operations Manager

☑️	To determine customer centre operational strategies by conducting needs assessments, performance reviews and capacity planning.
☑️	Managing team leads and voice & non-voice resources on a day-to-day basis and maintaining and measuring their KPI and working with TL’s on improvement areas identified.
☑️	Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs
☑️	Working with the department head on recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
☑️	Preparing customer centre performance reports by collecting, analysing, and summarizing data and trends.
☑️	Enhancing customer’s experience through all 3 channels of support – Chat, email and calls.
☑️	Oversee training and development of live chat operators required to serve the ambitious growth goals of the company.

Assistant Manager- Customer Service

TTEC

☑️	Create new solutions, leveraging and where needed, adapting existing methods and procedures
☑️	Communicate team goals, deliverables, and keep the team updated on change
☑️	Analyze and solve moderately complex problems
☑️	Responsible for partnering with the Quality department to ensure the achievement of company and client quality goals, training agents on new or revised information relating to the services, products, or processes of the project.
☑️	Manage operational protocol by keeping management apprised to real-time situations and responsible for frequently taking escalated or complex calls from customers
☑️	Supervise the daily activities of a group of associates by providing mentoring, coaching and guidance. 
☑️	Address employee relations issues, coordinating all associate activity related to training, development, and performance.
☑️	Engage and support team in making sure they have the proper tools and systems to accomplish day-to-day task

Team Lead

PANACHE ADVERTISING

Undertake online research and build contacts with potential individual donors and raise funds for the activities of the organization.
Develop and implement a strategy for individual and corporate supporter recruitment and development

Management Trainee

Torrent Power

Graduate Engineer Trainee

La-Gajjar Private Machinaries Limited

Production and quality supervisor in winding department with ERP system

Production Supervisor

☑️	Results-driven Manager with 9+ years of experience in operations. Skilled in optimizing processes, improving efficiency, and driving business growth. 
☑️	Proven track record of successfully managing cross-functional teams and delivering high-quality results. Strong analytical and problem-solving abilities combined with excellent communication and interpersonal skills. Committed to fostering a positive and collaborative work environment.
☑️  Passionate about continuous improvement and staying up-to-date with industry trends. 

𝐎𝐮𝐭𝐬𝐢𝐝𝐞 𝐨𝐟 𝐦𝐲 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐡𝐨𝐮𝐫𝐬, 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐟𝐢𝐧𝐝 𝐦𝐞 𝐬𝐩𝐞𝐧𝐝𝐢𝐧𝐠 𝐭𝐢𝐦𝐞 𝐰𝐢𝐭𝐡 𝐦𝐲 𝐟𝐚𝐦𝐢𝐥𝐲 𝐚𝐧𝐝 𝐥𝐨𝐯𝐞𝐝 𝐨𝐧𝐞𝐬, 𝐫𝐞𝐚𝐝𝐢𝐧𝐠 𝐛𝐨𝐨𝐤𝐬, 𝐰𝐚𝐭𝐜𝐡𝐢𝐧𝐠 𝐂𝐫𝐢𝐜𝐤𝐞𝐭 𝐚𝐧𝐝 𝐭𝐫𝐚𝐯𝐞𝐥𝐥𝐢𝐧𝐠.

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The Battle

Biswajit Singh, PhD

Pratik Gupta

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