DeHamer Landscaping

Sales Manager

Realvesco Properties

Commercial Property Manager & Database Administrator

Soul City Church

Director of Operations

JumpForward

Account Executive

Liberty University

Compliance Coordinator & Database Administrator

Director of Operations Liberty University Track and Field

Riverside Runners

Sales Associate

Hi there! Thanks for stopping by!

Here is a little about me.

I have 15+ years of experience in higher education, tech, non-profit , real-estate, and Landscaping.

My Jam?

Tech: I really enjoy nerding out on new tech.

Sales: I love the chase and helping businesses win.

Operations: Streamlining systems and process is my superpower!

Outside of work: I love hanging with my wife and (4) kiddos, sunny days at the beach, following college football (Hook'em Horns), and teeing it up for a round of golf as much as I can.

Let's chat! I'm always down to connect.

Brandon Hoskins

Coastal

Salesforce Consultant

Myonex

•     Supported the end-to-end implementation of Salesforce CPQ application for a user base of 150+ individuals, ensuring alignment with organizational processes and requirements.
•     Developed comprehensive test scripts for User Acceptance Testing (UAT), meticulously validating the functionality and usability of the Salesforce CPQ application to guarantee optimal performance.
•     Conducted informative and engaging training sessions for end users, empowering them with the knowledge and skills necessary to effectively leverage Salesforce CPQ, resulting in increased user proficiency and satisfaction.
•     Currently serving as the exclusive administrator for the Salesforce CPQ application, overseeing all aspects of system maintenance, configuration, and optimization to maximize efficiency and meet evolving business needs.
•     Proactively collaborate with cross-functional teams to gather feedback and continuously improve Salesforce CPQ, aligning the application with changing business objectives and driving increased productivity across the organization.

𝐒𝐤𝐢𝐥𝐥𝐬: Product Management · Business Analysis · Operations Management · Salesforce · Salesforce.com Administration

Salesforce Business Analyst

•     Conducted an in-depth vendor assessment for an investment bank's potential adoption of Financial Services Cloud, leveraging expertise in the financial services industry to provide comprehensive insights and recommendations.
•     Led research efforts to evaluate and analyze various vendor options, assessing their compatibility with the investment bank's specific needs and objectives, thereby enabling the client to make well-informed decisions.
•     Acted as a trusted advisor and consultant, leveraging a deep understanding of financial services technology and Salesforce solutions to support the client in optimizing their systems and processes, ultimately enhancing operational efficiency and client satisfaction.

𝐒𝐤𝐢𝐥𝐥𝐬: Project Management · Business Analysis · Operations Management · Salesforce · Salesforce.com Administration

Senior Salesforce Consultant

Deloitte

•    Acted as functional lead on a team comprised of both onshore and offshore Salesforce professionals, ensuring seamless collaboration, efficient project execution, and high-quality deliverables as a Salesforce consultant.
•     Collaborated with cross-functional teams to design and implement tailored Salesforce solutions that address the unique needs of insurance companies, optimizing sales processes, customer service operations, and financial services workflows.
•     Managed project timelines, budgets, and resources, while ensuring the successful deployment of Salesforce solutions that meet client objectives and regulatory requirements in the insurance sector.

𝐒𝐤𝐢𝐥𝐥𝐬: Project Management · Business Analysis · Operations Management · Salesforce · Salesforce.com Administration

WSFS Bank

•     Conducted requirements gathering, solution design and management of Salesforce projects.
•     Oversee User Management/Profiles/Permission Sets/Roles/Sharing Settings/Field Updates/Page
Layouts/Record Types
•     Managed data migration activities. (Both Data Loader and Data Import Wizard)
•     Prepared and performed guided user acceptance testing prior to the bank’s Financial Service Cloud
implementation (15+ guided UAT sessions)
•     Actively collaborated with external global consultant team and internal functional teams to gather requirements
for platform security and design.

𝐒𝐤𝐢𝐥𝐥𝐬: Project Management · Business Analysis · Operations Management · Salesforce · Salesforce.com Administration

Salesforce Application Administrator

Firstrust Bank

•      Reports/dashboards creation and maintenance for several business units.
•	Create and distribute Salesforce documentation for User Adoption, Training, and Assistance to 80+ users.
•	Conduct project-based data analysis (Salesforce and Excel) for senior executives.

𝐒𝐤𝐢𝐥𝐥𝐬: Project Management · Business Analysis · Operations Management · Salesforce · Salesforce.com Administration

BNY Mellon

•	Executed OTC swap and options trades for client/advisor funds.
•	Researched client/advisor financial statements to complete day-to-day margin adjustments.
•	Performed daily share and cash reconciliation for client/advisor funds.

Senior Analyst - Derivatives Operations

Vanguard

•	Performed daily cash reconciliation on several domestic and international funds.
•	Identified and researched balance differences between custody and internal accounting to ensure the reliability of the information in the books of record used for fund pricing and investment management. 
•	Developed strong communication skills to interact with internal and external stakeholders to ensure accurate data and reporting
•	Operated proficiently in Excel to sort large data sets, format information, and employ various functionality – moderate/advanced proficiency in VBA, pivot tables, VLOOKUP, graphing, and formula utilization

Fund Financial Associate

•	Collaborated with peers in problem solving discussions revolving around operational efficiency within the retail investment group.
•	Analyzed and interpreted financial data for individual client requests.  
•	Conducted weekly data analysis for process improvements. 
•	Participated in the first phase of Vanguard’s lean management transformation led by global management-consulting firm McKinsey & Company.

Operations Associate

•	Evaluated clients’ financial statements in order to determine the degree of risk involved in short and long-term lending.
•	Constructed credit reports for senior management incorporating cash flow analysis, collateral analysis, and guarantor analysis.
•	Prepared loan documents ranging in value from $75,000 to $2,000,000.

Credit Analyst Intern

•	Reconciled and provided maintenance of portfolio positions and transactions between SEI's portfolio accounting system, Advent Geneva, and the portfolio's custodian or prime broker.
•	Assisted in the conversion of the company’s nine largest clients to a new reconciliation platform.
•	Created and distributed three daily reports to managers and administrators.

Reconciliation Analyst Intern

I am Salesforce professional who is passionate about Salesforce and enjoy implementing new solutions to meet business needs as well as improving existing solutions. I thrive in an environment where critical thinking, problem solving and troubleshooting skills can be utilized. 


𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀
- Financial Services Cloud Accredited Professional
- Salesforce Certified Application Architect
- Salesforce Certified Platform Developer I
- Salesforce Certified CPQ Specialist
- Salesforce Certified Data Cloud Consultant 
- Salesforce Certified Data Architect
- Salesforce Certified Sharing and Visibility Architect
- Salesforce Certified AI Specialist
- Salesforce Certified Field Service Consultant
- Salesforce Certified Advanced Administrator
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder 
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified Business Analyst
- Salesforce Certified Strategy Designer
- Salesforce Certified User Experience Designer
- Salesforce Certified Associate
- Salesforce Certified AI Associate
- Salesforce Certified Sales Representative

𝗢𝘁𝗵𝗲𝗿 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀
- Slack Certified Administrator 
- Professional Scrum Master™ I (PSM I)

𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗧𝗿𝗮𝗶𝗹𝗵𝗲𝗮𝗱
- Trailhead Ranger 726 badges

𝗠𝘆 𝗧𝗿𝗮𝗶𝗹𝗯𝗹𝗮𝘇𝗲𝗿 𝗣𝗿𝗼𝗳𝗶𝗹𝗲👇
https://www.salesforce.com/trailblazer/w0sshow0dmi3ftzwbl


𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗦𝘂𝗽𝗲𝗿𝗯𝗮𝗱𝗴𝗲𝘀
- Billing Specialist Superbadge
- Financial Services Cloud Specialist Superbadge
- Business Administration Specialist Superbadge
- Selling with Sales Cloud Specialist Superbadge
- Security Specialist Superbadge
- App Customization Specialist Superbadge
- Lightning Experience Specialist Superbadge
- User Authentication Settings Superbadge Unit
- Access Governance Superbadge Unit
- Admin Super Set


𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗦𝗸𝗶𝗹𝗹𝘀

Salesforce CPQ | Salesforce.com Administration | App Logic | CRM | Security | Lighting Integration | User Interface | Reporting | Database | Chatter | Tools | Data Management | Salesforce Mobile App | User Management | Financial Services Cloud (FSC) | Apex | SOQL | Workbench | HTML


𝗜𝗻𝘁𝗲𝗿𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀

Organization Skills | Skilled Multi-tasker | Time Management | Teamwork | Communication | Customer Service/Support | Proactive | Fast Learning Skills | Strategic Thinker |


Contact Information: Gillenfrankr@gmail.com

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