DeHamer Landscaping

Sales Manager

Realvesco Properties

Commercial Property Manager & Database Administrator

Soul City Church

Director of Operations

JumpForward

Account Executive

Liberty University

Compliance Coordinator & Database Administrator

Director of Operations Liberty University Track and Field

Riverside Runners

Sales Associate

Hi there! Thanks for stopping by!

Here is a little about me.

I have 15+ years of experience in higher education, tech, non-profit , real-estate, and Landscaping.

My Jam?

Tech: I really enjoy nerding out on new tech.

Sales: I love the chase and helping businesses win.

Operations: Streamlining systems and process is my superpower!

Outside of work: I love hanging with my wife and (4) kiddos, sunny days at the beach, following college football (Hook'em Horns), and teeing it up for a round of golf as much as I can.

Let's chat! I'm always down to connect.

Brandon Hoskins

Interlogik 

Working as a part-time Salesforce Administrator(Voluntary)

Voluntary Salesforce Administrator

Isotect Solution Pune, India

•	All aspects of user and license management including 
new user setup/deactivation.
•	Worked extensively on standard object like Account, Contact, Opportunity, reports, dashboard, Contact and Case management
.•     Designed and created Sales Process, record type and page layout  to be used by all team members in each service line and division based on Sales  preference and requirements.
•	Creating & Automating Support Process, Configured Assignment Rule, Case Escalation on Case Object.
•	Implemented Web-to-Case, and Email-to-Case functionalities to provide better customer support to the customers

Salesforce Administrator

Wise OWL Investment and Insurance Marketing LLP, 

2017-01 - 2018-07	 	Salesforce Administrator 
Wise OWL Investment and Insurance Marketing LLP, India, Pune, Maharashtra 
Managed all aspects of user and license management including new user setup/deactivation, roles, profiles, public groups, OWD, and sharing rules.  
Set permission for users to use object-level and field-level security best practices.  
Assessed configuration changes and implemented to the following: Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. 
Assisted Sales Reps and Customer Success Associates who use the platform - help them optimize their daily workflows and make the best use of this newly-introduced platform.  
Imported data using the data import wizard.
Building custom reports, Invoices, and orders. 
Responsible for ongoing system functionality, maintenance, accessibility, and updates 
Basic Knowledge of Apex and SOQL 
Working knowledge of both Classic & Lightning.

Tech Mahindra

Tech Mahindra, Pune, Maharashtra
Working knowledge of CRM platform Crystal for telecommunication domain in India.
Involved L2 Workflow Management for supporting Telecom Client using complete ITIL process.
This involved sending out appropriate notifications, identifying the root cause, identifying the clients impacted, and providing status updates to the Business Impacted.
Handling calls and communication with clients as part of ticket resolution
Ticket Audit to provide the client with quality support and RCA (Root cause analysis) as part of ticket resolution.
Performed back-office operations.

Back Office Administrator

I have completed a Master in Economics from the reputed Institute of India(Gokhale Institute of Politics and Economics - Pune ). I am a certified Salesforce Administrator. I have 2 years of experience as a Salesforce Administrator. I also have a working knowledge of Salesforce Testing.
Worked on Salesforce platforms such as:
• All aspects of user and license management including new user setup/deactivation.
• Worked extensively on standard objects like Account, Contact, Opportunity, price book 
   quote, campaign, and Contract management.
• Worked with the Sales team(s) to understand their goals, challenges, and how Salesforce can serve 
   them. Designed and implemented a customized user experience, resulting in increased productivity.
•Designed and created Sales Processes, record type, page layout, custom objects, and Relationships 
  to be used by all team members.
• Built/Managed several reports and dashboards for Sales teams to provide increased transparency.
• Worked extensively with Data Import Wizard and Data Loader.
• Worked on the Security model using Profiles, Roles, and Sharing Model (Organizational-wide defaults & Sharing rules) settings.
• Designed and developed Workflow rules, process builder, and flow builder.
• Lead delivery of small enhancements and configuration changes; defining requirements, coding, 
  testing, and implementing these to broaden the usage of Salesforce.
• Partner with solution architects and business analysts to support requirements refinement and design of technical solutions
• Working knowledge of integrating third-party applications.
• Experienced with deploying change sets from SF sandbox to production. Created and refreshed sandboxes
• Designed and developed Workflow rules, process builder, and flow builder.
• Created test script, executed test cases, logged defects as appropriate
• Experienced with agile development methodologies and agile planning tools such as Jira
• Working Knowledge with Apex and Apex Trigger SOQL.
• Working experience on Experience Cloud (Community)
and Marketing Cloud (Email Studio, created and maintained data extensions and subscriber lists).
• Provided ongoing support and training to end users.

taplio

The Battle

Brandon Hoskins

Pallavi Hudalikar

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