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Brian Heemstra

I am an experienced trainer who enjoys developing process and procedure documentation, and streamlining processes to improve customer experience.

My skills include:
• Training development, content development, and instructional design
• Communications Management for a company 6000 strong
• Collaboration with internal and external stakeholders, team members, management, and SMEs
• Presentation, active listening, speaking, and writing
• Microsoft Office and Teams, Learning Management Systems (LMS), PeopleSoft, Oracle UPK, Five9, Camtasia, Captivate, RoboHelp, Canva

See my full personality profile here: https://www.crystalknows.com/p/denisedavis

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The Battle

Brian Heemstra

Denise Davis

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