Burst Medical Billing

𝗪𝗵𝘆 𝗬𝗼𝘂𝗿 '𝗙𝗿𝗲𝗲' 𝗣𝗮𝗿𝘁 𝗕 𝗦𝘂𝗽𝗽𝗹𝗶𝗲𝘀
𝗔𝗿𝗲 𝗖𝗼𝘀𝘁𝗶𝗻𝗴 𝗬𝗼𝘂 𝗧𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀

Your Part B Savings Are
Costing You Profits.

Big B Supply is counting on you
not doing the math.

Let me show you why:
Just 10 residents using
ostomy supplies twice a month.
That's 20 supplies.
At $30 per supply.
$600 per month.
$7,200 per year.

Going straight to your
Part B supplier's pocket.

Now add:
Every wound dressing × $20
Every catheter × $20
Every trache supply × $20

All billable.
All reimbursable.
All padding Big Supply's profits.

Think about yesterday.
How many wound changes?
How many catheter changes?
How many supplies used?

Multiply that by 365.

That's not your supply cost.
That's your revenue they're
banking every month.

Every single:
Wound pad
Catheter kit
Ostomy supply
Trache kit
Enteral kit
Bladder scan

Should be your profit.

Instead, the Big B Supply Giants
are cashing your checks.

You might have heard:
"We get our supplies for free"
"It's too much paperwork"
"Our Part B supplier handles this"

Translation:
"They pocket your profits"
"They want you confused"
"They prefer you in the dark"

Three simple questions:
Do you have long-term care residents?
Are they covered by Medicare B?
Do they use basic supplies?

Yes?

Then the Big B Supply Giants are turning
YOUR care into THEIR cash.

The fix is simple:
- If you don't get paid, neither do we
- No all-staff training required
- Keep your current suppliers
- No upfront costs

Want to know how much of your
revenue they banked today?

Schedule a 10-minute call today

PS. My name is Eric Hansen, 
I've been a LTC operator and vendor for 15 years. 
I plan to help usher LTC into the Intelligence Era but 
first i want every nursing home in the country to 
profit from their Part B supplies. 

Follow for LTC-exclusive content.

OWNER

Chart Star LLC

After an overwhelming outpouring of support, we elected to keep ChartStar alive to help salespeople in the long term care space close more deals. 

This is a unique industry and sales is complex at best.

The first call is free. 

Want to join one of our weekly Masterclass in LTC sales, looking for one-on-one training, DM MASTERCLASS to contact a rep

FOUNDER | BOARD OF DIRECTORS

FakeTie

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HEAD COACH | FOUNDER

Quality Medical Imaging

Key Accountabilities:
• Responsible for providing leadership and coaching for 1st & 2nd line managers.
• Relied upon to thoroughly train sales personnel by marrying innovative ideas with data-driven best practices 
• Increase Revenue deploying innovative sales techniques throughout the sales process, including prospecting, discovery, negotiations, & closing.

Key Achievements:
• Building new sales infrastructure from the ground up including hiring, training, pipeline dev and full cycle sales
- Created/launched the organization’s first Sales Training/Enablement program
• Expanded into 4 new states

NATIONAL DIRECTOR OF SALES & MARKETING

TridentCare

Key Accountabilities:
• Responsible for providing leadership to 12 direct report personnel throughout the Wester US Region
• Relied upon to facilitate training/development across subject matter including Sales Theory and Sales Process(es)

Key Achievements:
• Built/launched an inbound sales enablement program that resulted in the team outperforming the next 3 teams combined and was then replicated/implemented by TridentCare to sales teams nationwide
• Leader of the Year Runner-Up (2020); Top CSAT (2020); Best Win/Loss Percentage (2020); Top Sales KPIs (2020); Top Salesperson (2021); Top CSAT (2020); Top 5 Win/Loss Percentage (2020, 2021)

REGIONAL MANAGER OF SALES & MARKETING

Key Achievements:
• Increased market share from 30% to 57% (2015-2017); Top 2 Win/Loss percentage (2015/2016)
• Sales performance and ability to uplift the capabilities of peers resulted in earning a promotion to NW Team Lead
• Implemented updated marketing strategies to earn top division ratings and increase customer base by 25%

KEY ACCOUNTS AND SALES DEVELOPMENT

Senior Sales Manager

Grand Villa Assisted Living

In-house manager of staff and operations
• Scheduling, Personnel Development, Staff Training
• Supply Inventory & Accountability (DMEPOS, Medication, Pharmaceutical)

Qualifed Medical Administration Person (QMAP)

𝗪𝗵𝘆 𝗬𝗼𝘂𝗿 '𝗙𝗿𝗲𝗲' 𝗣𝗮𝗿𝘁 𝗕 𝗦𝘂𝗽𝗽𝗹𝗶𝗲𝘀
𝗔𝗿𝗲 𝗖𝗼𝘀𝘁𝗶𝗻𝗴 𝗬𝗼𝘂 𝗧𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀

Your Part B Savings Are
Costing You Profits.

Big B Supply is counting on you
not doing the math.

Let me show you why:
Just 10 residents using
ostomy supplies twice a month.
That's 20 supplies.
At $30 per supply.
$600 per month.
$7,200 per year.

Going straight to your
Part B supplier's pocket.

Now add:
Every wound dressing × $20
Every catheter × $20
Every trache supply × $20

All billable.
All reimbursable.
All padding Big B Supply's profits.

Think about yesterday.
How many wound changes?
How many catheter changes?
How many supplies used?

Multiply that by 365.

That's not your supply cost.
That's your revenue they're
banking every month.

Every single:
-,Wound pad
- Catheter kit
- Ostomy supply
- Trache kit
- Enteral kit
- Bladder scan

Should be your profit.

Instead, the Big B Supply Giants
are cashing your checks.

You might have heard:
"We get our supplies for free"
"It's too much paperwork"
"Our Part B supplier handles this"

Translation:
"They pocket your profits"
"They want you confused"
"They prefer you in the dark"

Three simple questions:
Do you have long-term care residents?
Are they covered by Medicare B?
Do they use basic supplies?

Yes?

Then the Big B Supply Giants are turning
YOUR care into THEIR cash.

The fix is simple:
- If you don't get paid, neither do we
- No all-staff training required
- Keep your current suppliers
- No upfront costs

Want to know how much of your
revenue they banked today?

Schedule a 10-minute call today

PS. My name is Eric Hansen, 
I've been a LTC operator and vendor for 15 years. 
I plan to help usher LTC into the Intelligence Era but 
first i want every nursing home in the country to 
profit from their Part B supplies. 

Follow for LTC-exclusive content.

ERIC HANSEN

𝗧𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝘀𝘁 𝘁𝗵𝗿𝗲𝗮𝘁 𝘁𝗼 𝗲𝗹𝗱𝗲𝗿 𝗰𝗮𝗿𝗲 𝗶𝘀𝗻’𝘁 𝗮𝗴𝗶𝗻𝗴... 
𝗶𝘁’𝘀 𝗼𝗹𝗱 𝘀𝗵**!

We talk a lot about innovation. 
But we still fax. 
Every. 
Single. 
Day. 

(Does Gen Z even know what a fax machine is?)

We have AI that can write clinical summaries, 
but we chase signatures on paper 
that jam in the tray.

We’re short on time but we cling to
keeping broken systems alive.

Because we’re to afraid to be the first.
The risk is too high.

No one wants to say it out loud, 
but healthcare runs on the 
good ‘ol days mentality.

Forms that haven’t changed since the 90s. 
Policies written for a world before Wi-Fi. 

We talk about caring for the future, 
but half our workflow is trapped in the past.

If we want to help the next generation of seniors, 
Maybe need to stop worshiping the crappy old 
machines that built it all.

— eh

P.S. agree or disagree?

Master healthcare before it masters you | CEO & Founder | Speaker | I help nursing homes pay the rent | #1 Senior Care Super Fan

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𝗛𝗼𝘄 𝗜 𝘄𝗼𝘂𝗹𝗱 𝘂𝘀𝗲 𝗖𝗵𝗮𝘁𝗚𝗣𝗧 𝘁𝗼 𝘁𝗿𝗮𝗻𝘀𝗹𝗮𝘁𝗲 𝗺𝗲𝗱𝗶𝗰𝗮𝗹 𝗷𝗮𝗿𝗴𝗼𝗻 𝗶𝗻𝘁𝗼 𝗽𝗹𝗮𝗶𝗻 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 𝗳𝗼𝗿 𝗳𝗮𝗺𝗶𝗹𝗶𝗲𝘀

I don’t talk with families anymore. But I used to.
Back then, I’d sit across from a daughter holding a notepad full of words she couldn’t pronounce. She’d point to one and ask, “What does non-healing stage 3 pressure ulcer with necrotic tissue actually mean?”

The nurse had explained it twice. The doctor had charted it perfectly. But no one had truly 𝘴𝘢𝘪𝘥 it.

Today, I drop that same note into ChatGPT. 
Then I write:

“Explain this to a worried daughter with no medical background who has barely slept in two days.”

What comes back isn’t cold. It’s kind.
“Your mom has a deep sore that isn’t closing yet. The outer part has some dead tissue, but the care team is cleaning it and helping her heal.”

It’s nice to simplify language.
We lose trust when we speak in code. 
AI gives us a second language.

It's a tool for brainstorming a different approach.

-Eric 🐼

P.S. AI won’t replace compassion. 
But it could help us translate it.

The question every great client asks
and the one that worries me.

It sounds harmless. And usually comes near the end of a meeting. Right after the handshake, before the goodbye.

“𝘞𝘩𝘢𝘵 𝘦𝘭𝘴𝘦 𝘤𝘢𝘯 𝘸𝘦 𝘣𝘦 𝘥𝘰𝘪𝘯𝘨?”

It’s the right question. It means they’re thinking long-term. They want to grow. They trust you.
But it still worries me. Because sometimes that question hides another one:

“𝘊𝘢𝘯 𝘸𝘦 𝘨𝘳𝘰𝘸 𝘧𝘢𝘴𝘵𝘦𝘳 𝘵𝘩𝘢𝘯 𝘳𝘦𝘢𝘭𝘪𝘵𝘺 𝘸𝘰𝘶𝘭𝘥 𝘢𝘭𝘭𝘰𝘸?”

Which is where things break.
I’ve seen companies chase speed instead of clarity. (Heck, I'm guilty of this). 

More tools. More vendors. More noise. They confuse 𝘢𝘤𝘵𝘪𝘷𝘪𝘵𝘺 with 𝘱𝘳𝘰𝘨𝘳𝘦𝘴𝘴.
Every great client eventually asks how to do more. The best ones pause long enough to ask 𝘸𝘩𝘺.

To me, that’s the difference between 
scaling and spinning.

— Eric 🐼

P.S. The best follow-up question I’ve ever heard:
“What could we stop doing if we started X?”

——
If you like your health and senior care news equal parts sarcasm and solvency, you’re in the right feed. Follow for heaps of it 🔔

Eric Hansen (“e.h.”) converts Part B supplies into rent money for nursing homes.

Calling all CPAs.
We’re in the market for a super smart and awesome accounting genius.

DM me if you or someone you know may be interested.

To all my LinkedIn buddies out there. 
Please connect me to people you trust.

We move fast over here, so anyone interested can expect a quick decision.

Thanks a million!

𝗪𝗵𝘆 𝗺𝗼𝘀𝘁 𝗻𝘂𝗿𝘀𝗶𝗻𝗴 𝗵𝗼𝗺𝗲𝘀 𝗻𝗲𝘃𝗲𝗿 𝗺𝗮𝗸𝗲 𝗺𝗼𝗻𝗲𝘆 𝗯𝗶𝗹𝗹𝗶𝗻𝗴 𝗣𝗮𝗿𝘁 𝗕 𝘀𝘂𝗽𝗽𝗹𝗶𝗲𝘀 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀.

It isn’t the rules. It isn’t the software.
It’s the math.

You need a full-time employee to chase every code, track every item, fix every denial. $50,000 a year in wages. $65,000 with benefits.

And after twelve months of work, most recover $30,000.

They call it “owning their billing.” But what they own is the labor. The noise. The time.
The ROI doesn’t lie. It just whispers: 𝘰𝘶𝘵𝘴𝘰𝘶𝘳𝘤𝘦 𝘪𝘵.

— Eric 🐼

P.S. In Part B, independence costs more than partnership.
DM me for a free estimate and see how much you can make.

The single biggest cause of death 
isn’t what you think.
It’s not cancer.

Not heart disease.
Not accidents, infections, or genetics.

It’s aging.

Every condition we fear
Alzheimer’s, organ failure, arthritis 

is just a byproduct of aging

We treat aging like it’s inevitable 
instead of treatable.

We pour trillions into managing symptoms
and almost nothing into slowing the clock itself.

If a disease killed 100% of humans,
we’d call it a crisis.

But because it happens slowly,
we call it “life.”

Oddly enough,
Aging is the only condition we’ve normalized.
The only one we’ve stopped trying to cure.

(Except for the fringe)

Maybe it’s time to stop calling it “natural”
and start calling it what it really is

the most widespread, 

untreated disease in human history.

CMS Announces New Initiative: 
“Dying at Home Saves Everyone Money”

Finally, a bipartisan solution 
everyone can agree on.

By expiring in your own home, 
you’ll help reduce healthcare costs,

free up hospital beds,and keep 
Medicare solvent for at least 
another fiscal quarter.

“Patriotism,” officials say, 
“starts with personal responsibility.”

-eh 

PS. Pull yourself up by the bootstraps 
and save taxpayers some money!

𝗧𝗵𝗲 𝘁𝗿𝘂𝘁𝗵 𝗮𝗯𝗼𝘂𝘁 𝗵𝗲𝗮𝗹𝘁𝗵 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗻𝗼 𝗼𝗻𝗲 𝗶𝗻 𝗪𝗮𝘀𝗵𝗶𝗻𝗴𝘁𝗼𝗻 𝘀𝗲𝗲𝗺𝘀 𝘁𝗼 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱.

Insurance works because of numbers. Many people pay a little so no one pays everything. When people drop out, the math changes. The pool shrinks. The risk doesn’t.

The same bills still come. Hospitals still treat. The cost doesn’t disappear... it shifts.
So premiums rise. Deductibles stretch. And the ones who stayed in pay for the ones who couldn’t.

That isn’t politics. It’s business. But business doesn’t make good speeches, so the idiots at the Capitol talk about anything else.

You don’t need a hearing to know how this ends. Fewer people paying means everyone pays more. It’s simple arithmetic...

the kind they keep failing.

— Eric 🐼

P.S. You don’t have to listen to the folks in Congress.
The math has been telling the truth longer than they have.

——
I help nursing homes get reimbursed for non-DME part b supplies

DM me for a free estimate and see how much you can make.

RA Chidester Consulting, LLC

The FIRST and ONLY Global Agetech Innovations Lab (GAIL) is a virtual collective laboratory fueled by matchmaking of academia, government, research and innovators from around the world.  It is a collaboration with Aging 2.0 and Austin's chapter of Aging 2.0 that represents over 40K innovators globally.

Agetech companies are able to use the membership in the lab to collaborate and work with students in gerontology who are interested in performing research, whitepapers, projects and internships with innovators of aging products and services.  Students will be able to secure partnerships in research, experience working with cutting edge, real world start ups, employment (short or long term), career paths as well as free or reduced products and services to study in a real life scenarios.

All members will have access to a showcase of products, services, databases, whitepapers, project reviews, briefs and other valuable resources produced out of the powerful relationships of the lab.  There is a massive gap of resources existing today creating a roadblock for innovation in the aging space to move their products and services forward to start helping older adults as we are starting to experience the Silver Tsunami.  Agetech needs a "village" so that it can respond to the breadth of need, the quality of the need, as well as the speed in which solutions are warranted.  We are that "village".

Sign up today!  Visit www.rachidester.com for a free membership and let's start connecting and changing the world.  Every human is aging, so help your future self and your loved ones, join us.

Founder/Director

Contractor providing consulting services specializing in Gerontology, Senior Living, Financial Management, Education for New Administrators, Quality Assurance and Performance Improvement, Survey Preparedness, System Development, Human Resources, Labor Management, Investigation/Reporting, Grant Writing, Research Studies, Whitepapers, Care Coordination and Technological Innovation.  Served as Director of Strategic Aging Initiatives and Subject Matter Expert for Waywiser.life from 2021-2022 and Director of Strategy for Anavah Health in 2023

Owner/Consultant Certified Gerontologist, Certified Caregiver Advocate

Various Companies

Managed all operations for skilled nursing facilities in Austin and surrounding area.

SNF Administrator

The Pavilion at Great Hills, Senior Lifestyle Corporation

Provided leadership over all operations of 130-bed Assisted Living community with 30-bed Memory Care.

ALF Executive Director

South University

Taught students enrolled in Health Care Administration Bachelor of Science degree program long term care courses for degree program at night and precepted interns for licensure upon graduation.

Adjunct Professor

Westminster-Canterbury on Chesapeake Bay & Senior Options, LLC

Administrator of Record of a 5 Star, 95-bed SNF/Managed AL Administrator for a 95-bed AL Unit to include a 14-bed Secured Memory Unit and 4 Assisted Living Respite Apartment.  Implemented, opened and managed a new, dedicated 14-bed rehabilitation wing known as the Stone Rehab Center.
Member of Executive Management team and Corporate Compliance team/Led launch of The Birdsong Initiative which included development of studies, cultivation of key partnerships, securing donors, education of major stakeholders, and leadership of communication campaign to outside media and others.  Coordinated and managed Transitions Team that made determinations regarding level of care transitions and coordinate the communication process of the transitions for 650+ residents (including IL, AL, SNF, LTC, Home Health and Hospice levels of care).  Implemented EMR (HealthMedX) for entire organization.  Presented educational sessions and research findings at international, national and state conferences to include The International Alzheimer’s Association, LeadingAge VA, LeadingAge and The Memory Care Forum.  Constructed Lifecare Contract for CCRC at Home services for organization.

Health Services Administrator/Director of Continuum Services/Director of Birdsong Initiative

Harbor's Edge

Responsible for management of the Skilled Nursing Unit, the Assisted Living Unit including a Secured Alzheimer's/Dementia Unit and the Wellness Clinic for all residents of Harbor's Edge.

Health Services Administrator

Managed all operations for skilled nursing facilities within Virginia.

Commonwealth Care of Roanoke, Inc.

AIT at Lee Nursing and Rehabilitation Center in Pennington Gap, Virginia.

Administrator in Training

Halifax Regional Health System

Worked with Director of Long Term Care on all Domains of Practice for Nursing Home Administrators

Certified Gerontologist, Certified Caregiving Advocate, Subject Matter Expert, Project Manager, Content Builder, Strategist, and Personal Caregiver with an additional 20+ years of professional experience in Skilled Nursing/Nursing Home/Assisted Living/CCRC Leadership and Innovations for Older Adults to live their best lives.

Licensed Texas Nursing Facility Administrator (LNFA) and Certified Preceptor;
Licensed Virginia Licensed Nursing Home Administrator (LNHA), Nursing Home Administrator Preceptor and Assisted Living Administrator Preceptor;
2015 Fellow of LeadingAge's Leadership Annual Academy;
Master of Science in Health Aspects of the Elderly/Human Development/Human Services/Gerontology from Virginia Tech;
Proud wife of a Veteran and MOM of two awesome, little girls.

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ERIC HANSEN

Amy Chidester, MS, LNHA

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The Battle

ERIC HANSEN

Amy Chidester, MS, LNHA

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