Most people think senior care is boring.
I think it’s the most interesting industry nobody talks about.

I’ve spent fifteen years here. 
Worked the floor, did the sales, ran the consulting projects. Saw what works and what doesn’t. Mostly saw what we all pretend works but just burns everyone out.

Now I’m seeing, AI land in senior care whether we’re ready or not. Some operators are figuring it out. Most are drowning in vendor pitches and don’t know what’s real.

That’s where I come in.
Think of me as your AI wingman for eldercare. I help you separate signal from noise and figure out what’ll actually move your numbers. Not the conference presentation version. The Monday morning version that works in your building naturally.

I’m not just consulting on this. I’m building it.

I run Burst Medical Billing. We’re creating AI technology that helps SNFs recover Part B revenue they’re missing. 

Raised $1.5M and integrated with PointClickCare. 
We’re launching the first AI-powered revenue stack built specifically for skilled nursing facilities in 2026. So when I talk about what works and what doesn’t, I’m not guessing. I’m testing it in production.

What you’ll find here: 
Honest takes on the AI landscape in senior care. 
Strategies you can actually implement. Occasional rants about things nobody wants to say out loud. Sometimes a joke, because this work’s hard enough without being miserable.

I’m building toward something bigger. 
A future where senior care isn’t healthcare’s afterthought. 

Where operators have tools that don’t require heroics just to function. Where the people doing the hardest work get the support they deserve.

If you want to talk AI strategy for your operation, get paid for your Part B supplies, or book me to speak, let’s connect.

Senior Care’s #1 Super Fan | CEO & Managing Partner, Burst Medical Billing | The only person who finds both Medicare Part B and machine learning genuinely fascinating

ERIC HANSEN

Stellar Health Group

Executive Director

CareOne

• Direct day-to-day functions in accordance with current federal, state, and local standards, guidelines, and regulations.
• Assure the highest level of quality care is provided to residents at all times.
• Plan and implement the facility's programs and activities.
• Responsible for optimizing resident referral program to grow facilty census to meet and exceed corporate objectives.
• Prepare an annual operating budget and allocate the resources to carry out planned programs and activities.
• Develop and maintain written policies and procedures that govern the operation of the facility.
• Assist department directors in the development and implementation of performance evaluations. -Communicate and Interpret the facility's policies and procedures to employees, residents, family members, visitors, and government agencies.
• Ensure that all employees, residents, visitors, and the general public follow established policies and procedures.
• Represent the facility in dealings with outside agencies, including governmental agencies and third party payers.
• Assist the Infection Control Coordinator, and/or Committee, in identifying, evaluating, and classifying routine and job-related functions to ensure that tasks involving potential exposure to blood/body fluids are properly identified and recorded.
• Make routine inspections of the facility to assure that established policies and procedures are being implemented and followed.
• Participate in facility surveys (inspections)made by authorized government agencies
• Review and develop a plan of correction for deficiencies noted during survey inspections.
• Maintain an adequate liaison with families and residents.
• Create and maintains a good public relations program that serves the best interest of the facility and community alike.
• Ensure that appropriate policies and procedures are followed when conducting background checks.

Administrator

Riverbend of South Natick /Thomas Upham House

Nursing Home Administrator

Riverbend of South Natick, Massachusetts 

•	Serves as liaison to the Administrator, medical staff, and other professional and supervisory staff.
•	Represented the facility in top level meetings in the absence of the Administrator.
•	Assisted in developing, implementating and recommending written policies and procedures that    govern the operation of the facility .
•	Reviewed and aided in developing a plan of correction for deficiencies noted during survey inspections,  providing a written copy of such plan to the Administrator for his/her review/approval.
•	Assisted with the  development and implemetation of appropriate plans of action to correct identified quality deficiencies.
•	Coordinated the recruitment and selection of competent department directors, supervisors, consultants.
•	Helped with scheduling department working/ vacation hours, personnel, work assignments, etc..
•	Managed payroll and salary reivew and issued benefit packages.
•	Conducted performance evaluations in accordance with the facility’s policies and procedures
•	Worked with department directors in the planning, conducting, and scheduling of in-service training classes, on-the-job training, and orientation programs.
•	Ensured that all facility personnel, residents, and visitors follow established safety regulations , policies and procedures, including fire protection/prevention, smoking regulations, and infection control. 
•	Maintained accident/incident, MSDS and OSHA reports.

Administrative Assistant 

EXP Recruiters

Recruiting Manager

An exceptionally diligent and dynamic healthcare industry administrator with extensive experience in improving and accelerating productivity and managing facility staff and client relationships. Skilled in maximizing all aspects of operational performance, including reducing costs,  scaling organizational growth, and developing effective strategic plans. Experienced in designing, analyzing, and optimizing successful facility and community programs and processes.

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The Battle

ERIC HANSEN

Elaina Danahy

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