Burst Medical Billing

𝗪𝗵𝘆 𝗬𝗼𝘂𝗿 '𝗙𝗿𝗲𝗲' 𝗣𝗮𝗿𝘁 𝗕 𝗦𝘂𝗽𝗽𝗹𝗶𝗲𝘀
𝗔𝗿𝗲 𝗖𝗼𝘀𝘁𝗶𝗻𝗴 𝗬𝗼𝘂 𝗧𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀

Your Part B Savings Are
Costing You Profits.

Big B Supply is counting on you
not doing the math.

Let me show you why:
Just 10 residents using
ostomy supplies twice a month.
That's 20 supplies.
At $30 per supply.
$600 per month.
$7,200 per year.

Going straight to your
Part B supplier's pocket.

Now add:
Every wound dressing × $20
Every catheter × $20
Every trache supply × $20

All billable.
All reimbursable.
All padding Big Supply's profits.

Think about yesterday.
How many wound changes?
How many catheter changes?
How many supplies used?

Multiply that by 365.

That's not your supply cost.
That's your revenue they're
banking every month.

Every single:
Wound pad
Catheter kit
Ostomy supply
Trache kit
Enteral kit
Bladder scan

Should be your profit.

Instead, the Big B Supply Giants
are cashing your checks.

You might have heard:
"We get our supplies for free"
"It's too much paperwork"
"Our Part B supplier handles this"

Translation:
"They pocket your profits"
"They want you confused"
"They prefer you in the dark"

Three simple questions:
Do you have long-term care residents?
Are they covered by Medicare B?
Do they use basic supplies?

Yes?

Then the Big B Supply Giants are turning
YOUR care into THEIR cash.

The fix is simple:
- If you don't get paid, neither do we
- No all-staff training required
- Keep your current suppliers
- No upfront costs

Want to know how much of your
revenue they banked today?

Schedule a 10-minute call today

PS. My name is Eric Hansen, 
I've been a LTC operator and vendor for 15 years. 
I plan to help usher LTC into the Intelligence Era but 
first i want every nursing home in the country to 
profit from their Part B supplies. 

Follow for LTC-exclusive content.

OWNER

Chart Star LLC

After an overwhelming outpouring of support, we elected to keep ChartStar alive to help salespeople in the long term care space close more deals. 

This is a unique industry and sales is complex at best.

The first call is free. 

Want to join one of our weekly Masterclass in LTC sales, looking for one-on-one training, DM MASTERCLASS to contact a rep

FOUNDER | BOARD OF DIRECTORS

FakeTie

1 out of every 3 websites designed by freelancers fails. Costing you thousands of dollars up front plus months of wasted resources and lost opportunities!

Fake Tie starts every project with quantitative and qualitative research to find out what your users want. We can't help you achieve your aims without helping your customers.

Website success hinges on planning. User-centric design requires a detailed, research-based approach.

A successful website plan involves uniting the planning with action. Every project starts with an Onboarding Workshop to share expertise and reach consensus.

Then the focus shifts and we create an amazing customer experience using study paired with strategy.

Our UX design is meticulously prototyped, iterated, and tried with real users. This ensures we stay on pace and meet goals by keeping the project user-centric.

You need results fast. Results you can be proud to share. So, you need a partner, not just a web designer!

Fake Tie’s creative talent married to a scientific approach and strategy will transform your underperforming website, win industry-leading awards, and make you the hero!

HEAD COACH | FOUNDER

Quality Medical Imaging

Key Accountabilities:
• Responsible for providing leadership and coaching for 1st & 2nd line managers.
• Relied upon to thoroughly train sales personnel by marrying innovative ideas with data-driven best practices 
• Increase Revenue deploying innovative sales techniques throughout the sales process, including prospecting, discovery, negotiations, & closing.

Key Achievements:
• Building new sales infrastructure from the ground up including hiring, training, pipeline dev and full cycle sales
- Created/launched the organization’s first Sales Training/Enablement program
• Expanded into 4 new states

NATIONAL DIRECTOR OF SALES & MARKETING

TridentCare

Key Accountabilities:
• Responsible for providing leadership to 12 direct report personnel throughout the Wester US Region
• Relied upon to facilitate training/development across subject matter including Sales Theory and Sales Process(es)

Key Achievements:
• Built/launched an inbound sales enablement program that resulted in the team outperforming the next 3 teams combined and was then replicated/implemented by TridentCare to sales teams nationwide
• Leader of the Year Runner-Up (2020); Top CSAT (2020); Best Win/Loss Percentage (2020); Top Sales KPIs (2020); Top Salesperson (2021); Top CSAT (2020); Top 5 Win/Loss Percentage (2020, 2021)

REGIONAL MANAGER OF SALES & MARKETING

Key Achievements:
• Increased market share from 30% to 57% (2015-2017); Top 2 Win/Loss percentage (2015/2016)
• Sales performance and ability to uplift the capabilities of peers resulted in earning a promotion to NW Team Lead
• Implemented updated marketing strategies to earn top division ratings and increase customer base by 25%

KEY ACCOUNTS AND SALES DEVELOPMENT

Senior Sales Manager

Grand Villa Assisted Living

In-house manager of staff and operations
• Scheduling, Personnel Development, Staff Training
• Supply Inventory & Accountability (DMEPOS, Medication, Pharmaceutical)

Qualifed Medical Administration Person (QMAP)

𝗪𝗵𝘆 𝗬𝗼𝘂𝗿 '𝗙𝗿𝗲𝗲' 𝗣𝗮𝗿𝘁 𝗕 𝗦𝘂𝗽𝗽𝗹𝗶𝗲𝘀
𝗔𝗿𝗲 𝗖𝗼𝘀𝘁𝗶𝗻𝗴 𝗬𝗼𝘂 𝗧𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀

Your Part B Savings Are
Costing You Profits.

Big B Supply is counting on you
not doing the math.

Let me show you why:
Just 10 residents using
ostomy supplies twice a month.
That's 20 supplies.
At $30 per supply.
$600 per month.
$7,200 per year.

Going straight to your
Part B supplier's pocket.

Now add:
Every wound dressing × $20
Every catheter × $20
Every trache supply × $20

All billable.
All reimbursable.
All padding Big B Supply's profits.

Think about yesterday.
How many wound changes?
How many catheter changes?
How many supplies used?

Multiply that by 365.

That's not your supply cost.
That's your revenue they're
banking every month.

Every single:
-,Wound pad
- Catheter kit
- Ostomy supply
- Trache kit
- Enteral kit
- Bladder scan

Should be your profit.

Instead, the Big B Supply Giants
are cashing your checks.

You might have heard:
"We get our supplies for free"
"It's too much paperwork"
"Our Part B supplier handles this"

Translation:
"They pocket your profits"
"They want you confused"
"They prefer you in the dark"

Three simple questions:
Do you have long-term care residents?
Are they covered by Medicare B?
Do they use basic supplies?

Yes?

Then the Big B Supply Giants are turning
YOUR care into THEIR cash.

The fix is simple:
- If you don't get paid, neither do we
- No all-staff training required
- Keep your current suppliers
- No upfront costs

Want to know how much of your
revenue they banked today?

Schedule a 10-minute call today

PS. My name is Eric Hansen, 
I've been a LTC operator and vendor for 15 years. 
I plan to help usher LTC into the Intelligence Era but 
first i want every nursing home in the country to 
profit from their Part B supplies. 

Follow for LTC-exclusive content.

ERIC HANSEN

If Lawmakers Had to Spend One Night in a Nursing Home, We’d Have Reform by Morning

I don’t know who still believes this system works.

But whoever they are, they’ve never seen a 
caregiver cry in a supply closet because 
the supplies ran out.

they’ve never watched a nurse sprint down a 
hallway because nurses were 
cut to “save costs.”

They’ve never watched an administrator try 
to explain to a family why staffing 
ratios are a “budget issue.”

Everyone talks about innovation. 
About reform. About “rethinking healthcare.”

But nothing changes, because the people making
the rules never have to live under them.

We built a machine that measures everything 
except the people keeping it running.

We buried common sense under policy.
And somehow we convinced 
ourselves this is progress.

I’ll tell you what the problem is… It’s cowardice.
We’ve got a bunch of *beeping* cowards 
running things at the top.

Nobody in power wants to tell the truth out loud
Because they can’t risk losing the next election.

So, they’ll just keep bleeding the system dry 
and then blame the other side when 
there’s no one left to tow the line.

— Eric 🐼

P.S. are you worried about senior care?

——
If you like your health and senior care news equal parts sarcasm and solvency, you’re in the right feed. Follow for heaps of it 🔔

Eric Hansen (“e.h.”) converts Part B supplies into rent money for nursing homes.

Master healthcare before it masters you | CEO & Founder | Speaker | I help nursing homes pay the rent | #1 Senior Care Super Fan

CDC Advises Americans To Limit ER 
Visits To Ones They Can Afford

New campaign slogan
“Dont get sick if you’re poor”

In a bold new public-health directive, 
the Centers for Disease Control and Prevention 
(CDC) is reportedly advising Americans to first 
check their bank balance before dialing 911. 

One senior exec said, “It would sure make things 
easier on us if they just didn’t go to 
the ER in the first place.”

Another commented “it’s really hard to pay for them. Really hard.”

-
Let’s take a second to unpack the 
real world backdrop shall we?

In 2021 there were 107 million treat-and-release 
emergency-department (ED) visits in the U.S., 
racking up $80.3 billion in costs.  

Meanwhile, individuals with lower incomes make 
2.5 times as many preventable ER visits 
than higher‐income patients.  

And if you’re uninsured, one ED visit may push 
you past the threshold of “catastrophic health 
expenditure”. Out-of-pocket costs that 
exceed 40% of a person’s income.  

In other words, the system still 
sucks after 100 years.

If you can’t afford the visit, 
maybe the diagnosis is you’re too poor. 

Ironically, the very thing a good healthcare 
system is supposed to treat.

-
If you like your health and senior care news equal
parts sarcasm and solvency, you’re in the right 
feed. Follow for heaps of it 🔔

Eric Hansen (“e.h.”) converts Part B supplies 
into walking-around-money for nursing homes.

𝗛𝗼𝘄 𝗜 𝘄𝗼𝘂𝗹𝗱 𝘂𝘀𝗲 𝗖𝗵𝗮𝘁𝗚𝗣𝗧 𝘁𝗼 𝘁𝗿𝗮𝗻𝘀𝗹𝗮𝘁𝗲 𝗺𝗲𝗱𝗶𝗰𝗮𝗹 𝗷𝗮𝗿𝗴𝗼𝗻 𝗶𝗻𝘁𝗼 𝗽𝗹𝗮𝗶𝗻 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 𝗳𝗼𝗿 𝗳𝗮𝗺𝗶𝗹𝗶𝗲𝘀

I don’t talk with families anymore. But I used to.
Back then, I’d sit across from a daughter holding a notepad full of words she couldn’t pronounce. She’d point to one and ask, “What does non-healing stage 3 pressure ulcer with necrotic tissue actually mean?”

The nurse had explained it twice. The doctor had charted it perfectly. But no one had truly 𝘴𝘢𝘪𝘥 it.

Today, I drop that same note into ChatGPT. 
Then I write:

“Explain this to a worried daughter with no medical background who has barely slept in two days.”

What comes back isn’t cold. It’s kind.
“Your mom has a deep sore that isn’t closing yet. The outer part has some dead tissue, but the care team is cleaning it and helping her heal.”

It’s nice to simplify language.
We lose trust when we speak in code. 
AI gives us a second language.

It's a tool for brainstorming a different approach.

-Eric 🐼

P.S. AI won’t replace compassion. 
But it could help us translate it.

𝗧𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝘀𝘁 𝘁𝗵𝗿𝗲𝗮𝘁 𝘁𝗼 𝗲𝗹𝗱𝗲𝗿 𝗰𝗮𝗿𝗲 𝗶𝘀𝗻’𝘁 𝗮𝗴𝗶𝗻𝗴... 
𝗶𝘁’𝘀 𝗼𝗹𝗱 𝘀𝗵**!

We talk a lot about innovation. 
But we still fax. 
Every. 
Single. 
Day. 

(Does Gen Z even know what a fax machine is?)

We have AI that can write clinical summaries, 
but we chase signatures on paper 
that jam in the tray.

We’re short on time but we cling to
keeping broken systems alive.

Because we’re to afraid to be the first.
The risk is too high.

No one wants to say it out loud, 
but healthcare runs on the 
good ‘ol days mentality.

Forms that haven’t changed since the 90s. 
Policies written for a world before Wi-Fi. 

We talk about caring for the future, 
but half our workflow is trapped in the past.

If we want to help the next generation of seniors, 
Maybe need to stop worshiping the crappy old 
machines that built it all.

— eh

P.S. agree or disagree?

No alternative text description for this image

The question every great client asks
and the one that worries me.

It sounds harmless. And usually comes near the end of a meeting. Right after the handshake, before the goodbye.

“𝘞𝘩𝘢𝘵 𝘦𝘭𝘴𝘦 𝘤𝘢𝘯 𝘸𝘦 𝘣𝘦 𝘥𝘰𝘪𝘯𝘨?”

It’s the right question. It means they’re thinking long-term. They want to grow. They trust you.
But it still worries me. Because sometimes that question hides another one:

“𝘊𝘢𝘯 𝘸𝘦 𝘨𝘳𝘰𝘸 𝘧𝘢𝘴𝘵𝘦𝘳 𝘵𝘩𝘢𝘯 𝘳𝘦𝘢𝘭𝘪𝘵𝘺 𝘸𝘰𝘶𝘭𝘥 𝘢𝘭𝘭𝘰𝘸?”

Which is where things break.
I’ve seen companies chase speed instead of clarity. (Heck, I'm guilty of this). 

More tools. More vendors. More noise. They confuse 𝘢𝘤𝘵𝘪𝘷𝘪𝘵𝘺 with 𝘱𝘳𝘰𝘨𝘳𝘦𝘴𝘴.
Every great client eventually asks how to do more. The best ones pause long enough to ask 𝘸𝘩𝘺.

To me, that’s the difference between 
scaling and spinning.

— Eric 🐼

P.S. The best follow-up question I’ve ever heard:
“What could we stop doing if we started X?”

——
If you like your health and senior care news equal parts sarcasm and solvency, you’re in the right feed. Follow for heaps of it 🔔

Eric Hansen (“e.h.”) converts Part B supplies into rent money for nursing homes.

Calling all CPAs.
We’re in the market for a super smart and awesome accounting genius.

DM me if you or someone you know may be interested.

To all my LinkedIn buddies out there. 
Please connect me to people you trust.

We move fast over here, so anyone interested can expect a quick decision.

Thanks a million!

𝗪𝗵𝘆 𝗺𝗼𝘀𝘁 𝗻𝘂𝗿𝘀𝗶𝗻𝗴 𝗵𝗼𝗺𝗲𝘀 𝗻𝗲𝘃𝗲𝗿 𝗺𝗮𝗸𝗲 𝗺𝗼𝗻𝗲𝘆 𝗯𝗶𝗹𝗹𝗶𝗻𝗴 𝗣𝗮𝗿𝘁 𝗕 𝘀𝘂𝗽𝗽𝗹𝗶𝗲𝘀 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀.

It isn’t the rules. It isn’t the software.
It’s the math.

You need a full-time employee to chase every code, track every item, fix every denial. $50,000 a year in wages. $65,000 with benefits.

And after twelve months of work, most recover $30,000.

They call it “owning their billing.” But what they own is the labor. The noise. The time.
The ROI doesn’t lie. It just whispers: 𝘰𝘶𝘵𝘴𝘰𝘶𝘳𝘤𝘦 𝘪𝘵.

— Eric 🐼

P.S. In Part B, independence costs more than partnership.
DM me for a free estimate and see how much you can make.

The single biggest cause of death 
isn’t what you think.
It’s not cancer.

Not heart disease.
Not accidents, infections, or genetics.

It’s aging.

Every condition we fear
Alzheimer’s, organ failure, arthritis 

is just a byproduct of aging

We treat aging like it’s inevitable 
instead of treatable.

We pour trillions into managing symptoms
and almost nothing into slowing the clock itself.

If a disease killed 100% of humans,
we’d call it a crisis.

But because it happens slowly,
we call it “life.”

Oddly enough,
Aging is the only condition we’ve normalized.
The only one we’ve stopped trying to cure.

(Except for the fringe)

Maybe it’s time to stop calling it “natural”
and start calling it what it really is

the most widespread, 

untreated disease in human history.

CMS Announces New Initiative: 
“Dying at Home Saves Everyone Money”

Finally, a bipartisan solution 
everyone can agree on.

By expiring in your own home, 
you’ll help reduce healthcare costs,

free up hospital beds,and keep 
Medicare solvent for at least 
another fiscal quarter.

“Patriotism,” officials say, 
“starts with personal responsibility.”

-eh 

PS. Pull yourself up by the bootstraps 
and save taxpayers some money!

𝗧𝗵𝗲 𝘁𝗿𝘂𝘁𝗵 𝗮𝗯𝗼𝘂𝘁 𝗵𝗲𝗮𝗹𝘁𝗵 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗻𝗼 𝗼𝗻𝗲 𝗶𝗻 𝗪𝗮𝘀𝗵𝗶𝗻𝗴𝘁𝗼𝗻 𝘀𝗲𝗲𝗺𝘀 𝘁𝗼 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱.

Insurance works because of numbers. Many people pay a little so no one pays everything. When people drop out, the math changes. The pool shrinks. The risk doesn’t.

The same bills still come. Hospitals still treat. The cost doesn’t disappear... it shifts.
So premiums rise. Deductibles stretch. And the ones who stayed in pay for the ones who couldn’t.

That isn’t politics. It’s business. But business doesn’t make good speeches, so the idiots at the Capitol talk about anything else.

You don’t need a hearing to know how this ends. Fewer people paying means everyone pays more. It’s simple arithmetic...

the kind they keep failing.

— Eric 🐼

P.S. You don’t have to listen to the folks in Congress.
The math has been telling the truth longer than they have.

——
I help nursing homes get reimbursed for non-DME part b supplies

DM me for a free estimate and see how much you can make.

Wife & Mother of 7 | Venture Capital | Scientist | TOP 30 Patent Drafters | United States Patent Examiner | Violinist | Polyglot | STEM Children's Author | #1 LinkedIn Global Influencer in Innovation/IP Law

Kathryn Vatt is a scientist, former USPTO Examiner, and devoted wife and mother of seven, with over 25 years shaping the future of innovation. Recognized as one of the Top 30 Patent Drafters and Prosecutors and the #1 LinkedIn Global Influencer in Innovation/IP Law, Kathryn has built a career at the intersection of science, law, and business—helping inventors, startups, and global companies turn creativity into competitive advantage.

A graduate of the University of Pennsylvania (B.S. Biology) and Johns Hopkins University (M.S. Biotechnology), Kathryn is currently pursuing her Juris Doctor in Patent Law at the Franklin Pierce School of Law, one of the world’s leading IP programs. Her rare cross-disciplinary background gives her both the scientific insight and the legal strategy to protect ideas at the highest level.

At the USPTO, Kathryn examined thousands of patent applications, conducted exhaustive prior art searches, and made determinations that shaped industries and influenced global innovation. After leaving the Patent Office, she founded Vatt IP Management, where she develops bulletproof IP strategies, drafts airtight applications, and supports litigation teams in defending patents. She also mentors engineering and life science students through Arizona State University’s Edson Entrepreneurship + Innovation Institute and judges international startup competitions, nurturing the next generation of innovators.

Her entrepreneurial vision extends to her ventures:

My Startup Shield™, a founder-focused program that helps startups secure their innovations before they pitch. It protects ideas at the earliest, most vulnerable stage and positions founders to raise capital with confidence

My AI Examiner™, the world’s first proprietary patent search platform that combines examiner-trained AI Patent Examiners with Kathryn’s own human review. Unlike conventional tools, it doesn’t just search faster—it “thinks like an examiner,” offering inventors and startups clarity, precision, and strategy.

MyKidVentors™, a STEM-inspired children’s book series born from her seven children’s real “What if?” questions. Through these imaginative stories, she nurtures curiosity in the next generation, showing that every big invention begins with a single question.

For Kathryn, the same motherly instinct that guides her family fuels her professional mission: to protect, guide, and nurture startups with care, strategy, foresight, and integrity. She believes innovation doesn’t just start in labs or boardrooms—it starts in the curious minds of those brave enough to ask, “What if?”

Kathryn V.

OREOS FOR MOTHER’S DAY

At a small neighborhood shop, a man quietly changes lives.

He gives free food to kids who show him their grades...a reward not just for doing well in school, but for trying, for caring, for showing up.

In this video, one young boy steps up to the counter, offered the chance to choose anything he wants.

Today, he picks milk, bread, eggs...and cookies for Mother’s Day.
And the shop owner...touched by that choice...adds a bouquet of flowers for him to bring home.

Neither of them realizes that what just happened will be remembered for years.
Because kindness like that doesn’t end at the counter...it multiplies.

Every act of generosity plants a seed:
A child whose confidence blooms.
A parent who feels seen and loved.
A community reminded that humanity still shines bright.

So here’s to the everyday heroes: the ones who lift others quietly, who give without expecting anything in return.

You may never see the full impact of your kindness...but someone’s world is brighter because of you. 


------
If you enjoy my posts please follow me:
Kathryn V.
VATT IP Management
My AI Examiner™
My Startup Shield™
https://lnkd.in/gAERstmz
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Kathryn Vatt

STAND WITH ME

Wow. What a beautiful moment.
A young martial arts champion, standing in first place...
but instead of celebrating alone,
he turns to his friends and motions for them to join him.

He doesn’t hesitate.
He doesn’t think twice.
He simply acts from the kindness of his heart.

Because somewhere deep inside,
he knows that winning isn’t about being above others...
it’s about recognizing those who gave their all beside you.

That’s compassion.
That’s humility.
That’s leadership in its purest form.

This boy may be small in years,
but his heart and wisdom are far beyond his age.

One day, he’ll grow up to lead...
and not because of medals or trophies,
but because of moments like this one,
when he showed the world what it truly means to lift others up. 💛




------
If you enjoy my posts please follow me:
Kathryn V.
Kathryn V. IP Management
My AI Examiner™
My Startup Shield™
https://lnkd.in/gAERstmz
https://lnkd.in/gmAS9P7Z
https://lnkd.in/gJyb28T8

WHEN FLOWERS ARE A GIRL'S BEST FRIEND

Sometimes the simplest acts hold the greatest power.

In this video, a man walks through the city, bouquet in hand, stopping strangers just to tell them they’re beautiful, and to give them flowers. You can see it in their faces: surprise, disbelief, then pure, radiant joy.

It’s such a reminder that kindness doesn’t need a reason.
It doesn’t need to be planned, perfect, or lavish.
It just needs to be given.

We don’t always know what someone is carrying…
what loss they’re grieving, what loneliness they’re feeling,
or how long it’s been since they were told they mattered.

A few words.
A small gesture.
A moment of genuine care.
It can shift someone’s whole day,
and maybe even their outlook on life.

So today, let’s be the reason someone smiles.
Compliment a stranger. Send the message. Give the flower.

Because in a world that often moves too fast,
kindness slows us down just enough to remember what matters most. 💛

------
If you enjoy my posts please follow me:
Kathryn V.
Founder, VATT IP Management
Founder, My AI Examiner™
Founder, My Startup Shield™
https://lnkd.in/gAERstmz
https://lnkd.in/gmAS9P7Z
https://lnkd.in/gTuJvrYR

FINDING YOUR BEAU


Founders don’t burn out because they’re weak.
They burn out because they care deeply…
because they carry the weight of a dream
long before anyone else can see it.

And sometimes the way back
isn’t to grind harder
or push through the exhaustion...
it’s to let something new in.

A fresh idea.
A different perspective.
A person or moment that brings light back into the work
and reminds you why you started.

You are not done.
You are not fading.
You’re simply waiting for your spark to find you again.

And it will...
often in a way you never saw coming. 💛

WHEELS IN THE SAND

On a quiet stretch of beach, a group of dogs takes off toward the water...
some rolling on tiny wheelchairs,
some balancing on prosthetics,
all of them carrying stories of loss.

But today, they are free.
These are the dogs the world once gave up on.
The ones who were told their best days were behind them.
The ones who were expected to sit on the sidelines of life.

But she wanted more for them.
She wanted them to have another chance.
She believed they still deserved joy, dignity, and a full life...
not in spite of their disabilities,
but because every life has value.

And so she turned compassion into innovation.
She found wheelchairs small enough for tiny bodies.
She fit prosthetics with patience and care.
She created solutions not to impress the world,
but to restore the world to them.

And when those dogs reach the shoreline...
when their wheels carve happy trails in the sand,
when their paws meet the waves...
you realize something:
This is innovation at its best.


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THE MAGICAL CHAIR


In a quiet salon somewhere in the world, a hairstylist welcomes women into his chair...
women who have carried life on their shoulders,
women who deserve to feel beautiful without needing a reason.

And with gentle hands and genuine kindness,
he transforms them.

Not just their hair…
them.

You can see it in their faces:
the way their eyes suddenly shine,
the smile that takes over their whole expression,
the way they sit a little taller, remembering a version of themselves they thought they had lost.

And something beautiful happens next…
their joy reflects right back into him.

He lights up.
He laughs.
He gets emotional right along with them…
because their joy becomes his joy.
It is pure, contagious happiness...the kind that can only come from lifting someone else.

He’s not just doing makeovers.
He’s restoring confidence.
He’s offering dignity.
He’s reminding people of their own light.

All through kindness.
All through care.
All through choosing to make someone else’s day a little brighter.

And maybe that’s today’s lesson:
We all have the power to change someone’s life…
not by doing something big,
but by helping them see the beauty they forgot was theirs.


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SPOIL THE WAG DAY

Today is Thankful For My Dog Day...
a day that asks us to pause
and really feel the quiet, steady love
that our dogs bring into our lives.

Because it’s easy to move through our days
and miss the little things they do...
the small gestures that speak louder
than any words ever could.

Like the way they greet us at the door
as if we’re a gift they’ve been waiting for.
Or the way they curl up beside us
when our heart is heavier than we’re willing to admit.
Or how they watch us...
really watch us...
with eyes that seem to say,
“I’m here. You’re not alone.”

Dogs love with a purity
that asks for nothing but presence in return.
They sit with us in our silence.
They celebrate with us in our joy.
They somehow know
when to nudge us outside for fresh air,
and when to press their head into our lap
because they sense we need grounding.

They don’t care about our accomplishments.
They don’t measure our worth.
They simply choose us,
every single day,
in the simplest, most beautiful ways.

And that’s what makes this day matter.
It’s a chance to honor the companion
who teaches us what loyalty really looks like,
what unconditional love truly feels like,
and how healing it can be
to be understood without needing to speak.

So today, do something extra for your sweet pup...
a longer walk,
a special treat,
a gentle brushing,
a moment of stillness where you just sit together.

Because our dogs give us
their whole heart,
their whole presence,
their whole life.

And being thankful for them
is the easiest thing in the world. 🐾💛



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NON-ARTIFICIAL STEPPING STOOLS


I read a great Substack today, Unicorn Parents, and I couldn’t agree more with David Y.: in a world racing toward AI, the thing that will matter most for our children is what makes them beautifully, unmistakably human.

Not their speed.
Not their efficiency.
Not their ability to compete with machines.

But their ability to love.
To serve.
To lead with heart.

And then I saw this video and it felt like the perfect illustration of that truth.

A little girl is washing her hands at the kitchen sink…and you suddenly realize why she can reach it:
Her older brother is already on the floor beneath her,
quietly acting as her stepping stool,
holding still so she can stand on his back without falling.

Then another brother walks in, sees what’s happening,
and immediately drops to the ground beside him…
positioning himself so that when she steps down,
she’ll land safely on his back too.

Then they switch.
They laugh.
They treat her tiny struggle like a chance to lift someone they love, literally.

It’s playful.
It’s innocent.
And it’s the kind of kindness that takes your breath away.

Because this is something no machine can ever replicate:
The instinct to serve without being asked.
The joy of helping someone else rise.
The quiet pride of being the reason someone feels safe, supported, and seen.

AI might shape the future of work.
But our children...the way they care for each other and the communities they build...
that is what will shape the future of the world. 💛

Check out David Y.'s full article here: https://lnkd.in/g75sVRfe

If you haven’t followed David Y.’s work before, treat this as your invitation.
I love how he describes Unicorn Parents:

“Each week, I share practical insights and reflections to help you build a profitable business without missing the magic at home. If you’re serious about winning at work while raising great kids, you’ve come to the right place. This is a community built for ambitious parents who want both.”

It’s rare to find someone who understands the reality of building something meaningful at work while nurturing something even more meaningful at home. Thank you, David Y. 🙏 

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CONES OF LOVE


It’s recess time...
and while most kids run toward the playground,
a teacher walks toward one child.

Gently, he lifts him from his wheelchair
and helps him sit in a chair to begin their practice.

Step by step, they move together...
weaving through cones, building strength, building courage.

And when the boy reaches him on his own,
he falls into his teacher’s arms…
a hug filled with trust, pride, and pure joy.

But what makes this scene just as powerful
is what’s happening around them.

The other children gather close.
They witness compassion in action.
They see what patience looks like.
They learn what love can do.

And without a single lecture or lesson plan,
this teacher is shaping them too...
quietly teaching kindness, empathy, and the truth that every person deserves a chance to rise.

Because sometimes the most powerful lessons
don’t happen at a desk or in a book…
they happen in moments like this.

One teacher.
One child.
One act of love that changes everyone who sees it. 💛


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THE BEST PLACE ON EARTH


In this video, tourists in Jamaica trade in their beach towels for brooms, shovels, and gloves...joining the community to help clean up after devastating storms.

Different accents. Different countries.
But one shared heart.

A Jamaican man filming asks where they’re from...
and their answers span borders.

Yet in that moment, they’re all from the same place: humanity.
You can hear the emotion in his voice as he thanks them, over and over again, for their kindness and compassion.

Because at the end of the day, it doesn’t matter where we live, what language we speak, or what we do for a living.

When we show up for one another - with our hands, our hearts, and our time -  that’s what truly connects us.

Kindness doesn’t need a passport.
It just needs a willing heart. 💛



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NO MORE POOL WATER


With Thanksgiving just days away,
I find myself thinking about the people
who make this world softer, safer, and more beautiful
just by the way they choose to love.

People like the couple in this video.
They didn’t walk past suffering.
They didn’t turn away because it was inconvenient,
or because they were on vacation,
or because helping would take time and effort and heart.

They saw a life that needed them...
and they stepped in.
They cared when they didn’t have to.
They stayed when it got hard.
They fought for a little dog
who had no one else to fight for her.

They crossed countries,
sat through vet visits,
endured uncertainty,
and carried her through treatments
that would have scared most people away.

Not for recognition.
Not for praise.
Just because compassion whispered,
“Do something,”
and they listened.

It’s easy to talk about love.
It’s easy to talk about kindness.
But living it...
especially when it costs you time, comfort, and ease...
that is something sacred.

And today,
I am thankful for people like this.
People who choose empathy.
People who open their hearts wide.
People who make room for the vulnerable,
the hurting,
the overlooked.

They are the quiet heroes among us.
The ones who remind us that goodness still wins.
The ones who show us what love looks like in action.

As we continue into this week of gratitude,
may we notice them.
May we celebrate them.
And may we strive to be more like them...
people who don’t just pass through the world,
but leave a trace of kindness wherever they go. 🧡🐾


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✨ Founder Friday Spotlight: Kevin Jurovich ✨

Today I want to highlight someone who represents everything this series is meant to celebrate: courage, reinvention, resilience, integrity, and the kind of leadership you don’t just notice…you feel the moment he walks into a room.

Kevin Jurovich.

He is the person founders call when the noise gets too loud, the pressure gets too high, and the path forward feels impossible. The person who helps you breathe again. The one who guides people through big decisions not with ego, but with grounded wisdom and the kind of kindness you can see in his eyes.

And he took that instinct...that rare ability to steady others...and built something extraordinary from it.

That “something” is Hubble.
A platform reshaping how startup due diligence, fundraising, and investor-founder trust actually works.
Not performatively.
Not theoretically.
But practically.
Systematically.
Intelligently.
Humanely.

If you’re a founder, you need to know what Hubble is doing.
If you’re an investor, you can’t afford not to.

But what makes Kevin stand out...what makes him someone truly exceptional...isn’t just what he’s building.

It’s who he is.

A founder with heart.
A leader with humility.
A thinker who listens before he speaks.
A builder who cares deeply about the people he serves.
A human who shows up for others again and again, even when he doesn’t have to.

The founder journey isn’t linear. It’s filled with highs, lows, pivots, and pressure…
but how you show up for people can stay steady.
And Kevin shows up every single time.

If you want to see what real grit, real vision, and real integrity look like in a founder...explore what he’s building at Hubble.

Some people build companies.
Some build movements.
Kevin is building both.

Here’s to extraordinary humans building extraordinary things.
Happy Founder Friday, Kevin. It’s an absolute honor to know you and be part of the incredible community you’re building. ✨

FROM CRACK TO QUACK


He found a broken balut egg...something most would have thrown away.
But instead, he chose kindness.

He rebuilt what was broken, nurtured what seemed lost…
and watched life begin again.

What hatched wasn’t just a duckling...it was a reminder that love and care can turn even the most fragile beginnings into something extraordinary. 💛



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THE MAGIC OF MEETING IN REAL LIFE

There’s something special about meeting someone you’ve only ever known through screens:
the messages, the Zoom calls, the Slack threads...
and then suddenly, there they are… right in front of you.

That was my Sunday with Sasha from Hubble. 💛

We were supposed to meet earlier this week at a Hubble meetup,
but schedules got in the way
(and yes…I was so bummed to miss her while she was visiting from London).

After Thanksgiving, I checked in...
“Are you still in AZ?”
She was.
She leaves Monday.
And just like that, we planned a little coffee walk.

What I thought would be a short visit
turned into hours of talking about life,
our journeys,
our dreams,
and of course…how incredible the Hubble community is. 😊

And here’s the thing:
It’s no surprise she’s Hubble’s Head of Community.
Sasha makes you feel cared for the second you meet her.
Warm, thoughtful, deeply present...
she embodies everything community is supposed to feel like.

Just look at this sweet handwritten card from Sasha and the Hubble team.
Yes, handwritten.
Old-school.
Intentional.
The kind of gesture that says,
“I see you. I appreciate you.”

There are big things that make the Hubble community special...
the platform, the vision, the mission...

And then there are little things.
The impromptu meetups.
The unexpected kindness.
The way people within this network make you feel at home.
Sasha does that effortlessly.

Feeling grateful today for community, connection,
and the beautiful real-world friendships that start online
and only get richer in person.

Thank you, Sasha Cayward.
My heart is full. 💕

THE THANKSGIVING LINE-UP

Today, homes everywhere are filling with familiar scenes:
the cool cousins, the football fans, the honorary chefs,
the picky eaters, the Black Friday planners,
the ones keeping the kids entertained,
and the uncle who always ends up in a food coma before dessert.

Thanksgiving has a way of gathering all the characters we love.
And I hope this video makes you laugh…
a little humor, a lot of personality,
and a reminder that family, in all its beautiful chaos,
is something to be grateful for.

But holidays hold many stories.

For some, today is full of laughter.
For others, it’s a quieter kind of day.
Maybe someone you love isn’t at the table this year.
Maybe you’re missing a voice, a chair, a presence.
Maybe this holiday feels different…or a little heavier.

Wherever you are:
in a full, lively home,
in a peaceful, quiet one,
or somewhere in between…
I hope today brings you something gentle:
a warm moment,
a good laugh,
or a memory that makes you smile.

I’m especially grateful today for the friendships born right here on LinkedIn.
The serendipitous connections,
the kind messages,
the “small-world” moments that turned strangers
into mentors, supporters, and friends.

This community has brought some of the kindest, brightest souls into my life,
and I’m thankful for every conversation,
every encouragement,
every bit of humanity we’ve shared along the way.

Wishing you a day filled with love, grace, gratitude,
and the reminder that your presence matters…
today and always.

Happy Thanksgiving, friends. 🧡


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🌟 FOUNDER FRIDAY: Michele Costa of GoSadi

Some meetings just feel meant to be.

Thanks to our amazing mutual friend, Bettina Briz (who truly has a gift for connecting the right people at the right time), I finally got to meet Michele in person. 

From the moment we started talking, it felt effortless.
Then came the most unexpected surprise:
our shared connection to Naperville.

We both lit up talking about Anderson’s Bookshop
and, of course, Two Bostons...
the happiest dog treat store on earth.
It made the world feel wonderfully small in the best possible way.

Michele is the co-founder of GoSadi, a platform helping fiber artists create, sell, and organize without getting tangled in tech - but what struck me most wasn’t just what she’s building.

It was her.
Her warmth.
Her kindness.
Her energy that somehow leaves you feeling lighter, inspired, and excited about what’s possible.

After our meeting, she sent me the sweetest message about our Naperville connection being “serendipitous.”
And she was right.

Because this work we do isn’t just about building things.
It’s about the people we meet along the way...
the unexpected threads (pun intended 😉 ) that connect us, and
the communities that form in the spaces between.

Michele is one of those people who makes the world brighter simply by being in it. I’m grateful our paths crossed, and I can’t wait to cheer on everything she’s creating. 

Here's a special Two Bostons video…
just for you, Michele. 🐾💛

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