Cameo Doran

Cameo Labs

Most founders don’t struggle with ideas. They struggle with getting them built.

You know the feeling:
→ Customers are demanding features your team can’t deliver fast enough.
→ Competitors are launching what you’ve had on the roadmap for months.
→ Investors are pressing for traction while your team is still planning and complaining about tech debt

It’s frustrating. Every month of delay feels like you are slipping further behind: burning runway, missing deals, losing confidence.

That’s where we come in.

At Cameo Labs, we specialize in building the software that founders need shipped yesterday. Using a process we call Insight Driven Development, which combines AI acceleration with senior engineering talent we can turn urgent product ideas into production-ready platforms in 4–6 months. 

And because our process bakes customer insight into every stage, what we deliver isn’t just fast, it’s software your customers actually adopt and stick with. The kind that drives revenue, not churn.

The result isn’t another fragile product that crumbles under real use, or months of your team still stuck in planning. It’s real, revenue-driving software your business can put in front of customers right away.

Proof?
✔ An EdTech founder closed $3M in contracts on a platform we delivered in under 5 months.
✔ An infrastructure company saved $6M after we migrated 1,000+ servers with zero downtime.
✔ An AI training company hit $1.5M ARR in 9 months after we built their custom education platform.

We’re not a typical agency. We’re the partner founders trust when the stakes are high, the team is stretched thin, and the clock is ticking.

If you’ve got a product that can’t wait, let’s talk.

Founder

Nerd United

Nerd United is a Web3 venture studio focused on building blockchain enabled startups that solve real world problems. 

As SVP of Product for the Studio, I lead a high-caliber product team responsible for bringing highly innovative blockchain products to market.  We teach brands to accelerate the pace of product ideation and leverage concept validation methods to evaluate new product ideas and ensure the success of product launches and the startups as a whole. 

At Nerd United, we are systematizing innovation. I am responsible for building processes that allow teams and founders within our incubator to be learning and discovery focused. We teach repeatable processes for problem and solution validation, user discovery, market research, and other aspects of new opportunity evaluation.
I also work with individual brand product leads and founders to define and own product vision and strategic roadmaps. I act as a strategic partner and advisor to both the brands in the incubator and our portfolio companies, and I'm always looking for ways to create value and support the growth of our startups.

SVP of Product - Venture Studio

Theory of Anything Podcast

Co-Host

LeadingAgile

Leading Agile is company that specializes in agile and digital transformations for Fortune 50 companies. As a Managing Consultant, I was responsible for consulting with executive teams at enterprise companies on implementing agile processes and moving towards a product-driven model. 

I coached C-suite executives and their teams on best practices for modern product management, including design thinking tools and lean startup methodologies. I also trained executive teams on OKRs and leveraging an OKR mindset to empower product teams and create more successful outcomes.

Managing Consultant - Product Management & Strategy

SolutionStream

As Head of Product and Delivery, I focus on building innovation & agile development processes that help our clients create world class products.  With our SolutionMap™ process we keep clients laser focused on building the most valuable product features and exploring potential issues and roadblocks before we start writing code. 

I manage and deliver large, complex products from initial engagement to production launch and ongoing enhancement.  I provide product strategy and agile & lean operations training to our clients and employees while focusing on rapid delivery and top-notch user experience.  

I have helped clients from small startup to enterprise implement agile in transformative ways. I guide and train organizations on cutting-edge product management process. I also coach executives and product teams on strategy and process to deliver products that drive business results. 

I have built a framework that uses rapid agile product development processes and focuses on market research, user testing, refining and validating product ideas based on market and user data.

VP Product & Innovation | High-Growth Product Strategy | Worldclass Execution

LogMeIn

Recruited by the CTO as the first VP of Product, I owned all product-related activities including market definition, Product Strategy, User Experience (UX) and User Testing, and product roadmap and planning activities.  I was responsible for improving and managing product management processes speed up product time to market, deliver enhancements that improved user experience and ensure ROI on product development investments. 

▷ Directed a unified product team including product managers, UX/designers, and agile coaches.
▷ Collaborated with executive leadership to evolve product roadmap to match the overall product strategy.
▷ Introduced Design Thinking methodologies to enhance development processes.
▷ Ensured predictable delivery of features/products by using internally published roadmaps and measurable value of product department work
▷ Managed product planning processes with internal and external stakeholders
▷ Collaborated with customer/partner stakeholders to validate the effectiveness of the product team and communicate upcoming priorities
▷ Analyzed and prioritized future product opportunities based on Jive’s unique software platform
▷ Conducted tactical product management functions as needed - including gathering high-level requirements, developing user stories, etc.

VP Product Management ☆Product Innovation | Culture Transformation | Execution Strategy

Kartiva 

We make videos instantly shoppable. 
The future of everything is video and we make the technology that allows consumers to shop directly inside live video.

Advisory Board - Product

As the director of Product Management & Operations, I provided strategic advice and technology expertise to deliver the products and solutions our clients need to be successful. Oversaw strategy, design, development, production, and execution of complex programs for this well-known custom software development firm.
▷ Managed all development and production for Modere.com, a $2.5 million program introducing an all-new name and brand, but also a complete overhaul of their e-commerce system. 
▷ Oversaw creative, account, client, and technical teams to develop comprehensive products and product campaigns for various B2C and B2B clients
▷ Created budgets and maintain dynamic timelines for multiple interactive advertising campaigns simultaneously for various brand/agency clients
▷ Responded to proposal requests; Generate competitive bids, estimate level of effort and technical requirements, and develop project scope to create comprehensive statements of work for clients

Director of Product Delivery | Product Management & Strategy | Agile/Scrum Mentor

OrbSix Software

As a founder of this SaaS startup, I wore many hats. Since we were bootstrapping, every dollar was vital. I was responsible for almost everything that touched Product management and Product Strategy. I was also responsible for Project Management and Customer Experience.
As part of my role, I had to learn how to successfully manage projects and products and teams. In an attempt to develop more successfully, we implemented XP as an agile methodology. This was my first introduction into agile and it changed my perspective on how software should be built. 
I developed and implemented project and product Management guidelines and policies across the organization and monitored effectiveness and geared changes to optimize budget and time and ensure success.

Orbsix Software specializes in Loyalty Programs and Compensation Management software for the Retail and Network Marketing Industries.

Co-Founder | Head of Product 

FedEx Office

Worked directly with Project stakeholders to define project requirements and success criteria.  Coordinated with project teams to ensure on time project delivery.

Sr Project Coordinator

Chief Product Officer ⇢ Fractional Prices with Full-Time Impact ◆ Digital Transformations ◆ Advising Startup Founders and Executives Building Innovative Products ⇢ AI / XR / Web3

I’ve always been fascinated (and a little frustrated) by how many great companies can’t seem to ship great software. I’ve sat inside teams where brilliant ideas died in Jira backlogs, and I’ve watched the opposite too: features rushed out fast, only to flop because they were poorly executed or customers didn’t care. Both hurt. Both waste time and burn cash.

Cameo Labs is my answer to that problem. I started it because I couldn’t stand watching founders lose momentum on ideas that should have changed their business and their lives. 

My mission is simple: help founders build the right product, fast enough to matter.

Since starting, I’ve led projects that:

- Shipped an EdTech platform that closed $3M in contracts in under five months.
- Migrated 1,000+ servers with zero downtime, saving $6M.
- Built an AI training platform that scaled to $1.5M ARR in 9 months.

I’m dorky about this stuff. I love the messy early product conversations, poking at assumptions, figuring out where speed really matters, and then helping a team pull off what feels impossible. That’s what gets me up in the morning.

If you’re a founder under pressure to ship something that can’t wait, I’d love to hear about it.

Chief Product Officer / Fractional Product Management

As the owner and founder of Cameo Labs, I am dedicated to helping CEOs and executives of $100M - $500M businesses in the Edtech, Fintech, and SaaS sectors achieve rapid and transformative innovation. 

At Cameo Labs, we understand that staying competitive in today’s market requires more than just innovative ideas—it demands strategic execution and a customer-centric approach.


I founded Cameo Labs to empower our clients by streamlining their product development processes, aligning their business strategies with technological advancements, and fostering a culture of continuous innovation.

We operate differently than most agencies. 

Our holistic approach combines technology, strategic foresight, and customer insights to create cohesive and impactful product visions. Our clients have experienced faster innovation cycles, improved product success rates, and higher customer satisfaction.

With a proven track record of success, we are committed to turning your challenges into opportunities for growth and success. Our goal is to be your trusted partner, helping you achieve your business vision and lead your industry.

Let’s Connect:
Discover how Cameo Labs can transform your business. Visit http://cameolabs.com or reach out to me directly to explore how we can work together to drive your business forward.

Everyone wants AI, but almost no one is ready for it. 

And it's not just one thing holding companies back. It's a whole laundry list of problems. 

Companies are rushing as fast as they can to implement AI.
Add it to development. Embed it in the application. 
Hell, embed it in everything and use it to replace headcount.

But so far, the data is pretty clear. Most companies struggle to see tangible, long term impact. I mean beyond more causing dysfunction and confusion

Because AI depends on how well your system already works.
It's the well-worn phrase, "Garbage in, garbage out" at scale and lightening speed. 

the companies seeing the greatest impact are the ones with good foundations. 

If you want to compete seriously with AI, you have to fix the flow of data, decisions, and ownership first.

li_at

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Talks about #agile, #innovation, #leadership, #leanstartups, and #productmanagement

From Vision to Execution | Faster Products, Better Results, Bigger Impact | SaaS Companies | Strategic Software Partner

"If you continue to improve a product enough, eventually you'll ruin it."
- David Pogue


What’s your favorite product that got ruined by improvement?

So many teams fall into the trap of new feature chasing and the. they don’t understand why customers stop using their product..

Friendly reminder:
The code was never the bottleneck

Did you know that even before AI, as much as 60% of code was never used?
Complete waste!

And now AI can spit out code in minutes. But that speed doesnt make it inherently useful. No matter how quickly you can debug it. 

The hard part in product development is:
--> Identifying a clear urgent problem
--> Making real product decisions
--> Keeping your code flexible enough to allow for change
--> Closing the loop between what you ship and what your customers actually want/use

If you want AI to be a multiplier instead of a mess, Treat code as the cheapest part of the system and discipline as the real scarce asset.


Are you using AI to actually improve your product development process, beyond “we make more code faster”?

When everything is #1, nothing is. 
Everyone knows it's true. 

But I bet your organization is still guilty of this: Trying to make everything a top priority.

“But it’s all critical” you say. Sorry friend, it just doesn’t work that way. 

Balancing multiple critical projects seems like the way to get ahead. And especially with AI, everyone is convinced that they can add more and more and more work into the queue.

It almost always results in everything moving slower. 

It’s why effective prioritization is critical. 
It's why the key responsibility of leadership is to effectively decide and communicate what is the most important thing. 

Instead of spreading your resources thin, focus on what truly matters. 
Remember, clear priorities lead to clear outcomes. 

Choose wisely.

AI doesn’t hallucinate. 

It is working as designed. 






Hi, I am Cameo👋

I help transform “we just added AI” into 
”customers now pay more for this.”

No alternative text description for this image

I guess this is an effective way to know your meeting could/should have been an email. 

At least people read emails still (mostly) 
No one is even going to skim the meeting summary.

Your company’s data situation is probably way worse than you think.
(this cake meme doesnt begin to do it justice)

You’ve got plenty of data, but it’s scattered across tools and sources and no one agrees on definitions. 
And half the metrics were made up by some long-gone employee named Bob, and never fixed.

Your Dashboards may look polished, but underneath, it’s messy. 
Employees are stitching numbers together just to keep things moving.

And most people don’t even trust what they’re looking at.

And now you want to talk about AI, or automation? I'm sorry, friend, you're just not ready. 

If your data foundation isnt solid, nothing you build on top of it is going to work

What I often see is a bit different. 

The CEO announces a bold AI vision and tells the CTO to make it happen, but refuses to allocate any additional budget and insists that they can make do with Copilot. 
The CTO knows this won't work but can't push back because the CEO already made the announcement at the last all-hands.

Meanwhile, there's no training, but everybody is still using it in the day-to-day, but usually only ChatGPT, and they hide it because they're supposed to be using Copilot. They are sharing prompts in Slack DMs, and getting shit done despite the lack of support. 

They're not hiding because they're rebels. They're hiding because admitting they need better tools means admitting the company's "AI strategy" is a joke.

The real problem isn't that we need more Jacks. It's that Jack is forced to work around a leadership team that thinks AI transformation happens through proclamation instead of investment. 

You can't transform a company with vibes and a press release.

🤖 Generative AI Lead @ AWS ☁️ (150k+) | Startup Advisor | Public Speaker | AI Outsider | Founder Thinkfluencer AI

The real reason AI is failing inside companies (and nobody wants to say it)...

Here’s what the org chart looks like in most companies “going all-in” on AI:

- The CEO announces a bold AI vision and tells the CTO to make it happen.
- The CTO nods, shifts priorities, and hands the CIO the budget to “become AI-first.”
- The CIO gets excited and starts building a brand-new AI empire:

A Chief of AI? Of course.
An AI Center of Excellence? Mandatory.
An AI Ethics Officer? Absolutely.

And yet… you already know the punchline.

Everyone is talking about AI.
Almost no one is building with AI.

Except Jack.
The intern.
The only person actually shipping anything.

And then leaders wonder: “Why isn’t our AI strategy working?”

The answer is simple.
We don’t need more AI committees.
We need more Jacks.

#ai

Sampling bias is the quiet killer of product decisions.

The people who answer surveys are almost never “customers.” They are a specific personality type with spare time, strong opinions, or a grudge.

So a team builds and ships a new feature because: “We asked 200 users and 92% wanted it.”

No you didn’t.
You asked the 200 people who felt like answering.

Meanwhile, the silent majority:
	•	ignores the survey
	•	never opens the feature
	•	churns with zero explanation
	•	complains to peers instead of your inbox

That is how feature bloat happens.
That is how AI turns into product clutter.

You know what kills trust faster than a bad product? A great pitch followed by a mediocre product.

I bet you have seen it again and again. 
Sales overpromises. Product underdelivers, and the customer suffers.

And here is what I rarely see mentioned: Sales overpromises because the product is already underdelivering.

The sales team is out there trying to close deals with a product that doesn't meet customer needs. So they start selling what they wish existed. Because what does exist isn't good enough.

So why are companies building products that are so obviously underwhelming in the first place?

Companies waste 69% of their development investment on features customers don't use. And AI is making this worse. 

Sales teams are pitching AI capabilities that don't exist yet or wildly overstating what the technology can actually do. Product teams are scrambling to deliver on promises that were never realistic in the first place.

But the problem isn't Sales. The problem is companies are building the wrong things and wondering why nobody's excited about them.

Your customers deserve better than this.

Next week I'm running a training for founders who are tired of wasting capital on products their customers don't want. Come learn how to validate what to build before you build it.

Send me a DM if you want an invite.

Everyone is optimizing for speed.

And believe me, I think that speed matters more than ever. 
But dont mistake picking which way to build the wrong thing faster as a strategic choice.

Hey, that new feature was cheap to build with AI, right?

Cheap code almost always has an expensive outcome.
- A surge in support tickets.
- Feature bloat in your app
- Disgruntled customers churn.

And now your team gets to babysits a feature nobody wanted anyway....forever

Just my weekly reminder:
Code was never the bottleneck. Value still is

In the professional world, Is it ok to say, “I am learning something new. I am still bad at it.”?

The rise of AI is crazy. I don’t think we’ve ever had a moment where so many experienced people have to pick up something new at the same time. 

Lots of people talk like they are experts. Most people quietly feel like beginners.

Most business cultures still reward polished confidence over honest, in-progress learning. So people fake it and quietly fall behind while AI is reshaping how real work happens.

So I am am here to tell you, if you want to truly learn and grow, you have to do new things even when you are still bad at them.

With AI, you cannot wait until you feel ready. Be willing to learn in public. It is okay if you feel you are not ready or lack the in-depth experience. 
That is still true of almost everyone. 

What are you going to push yourself to be bad with AI at this weekend?

AI isn’t the problem...
The shoddy way you’re trying add it to your product is the problem.

Slapping AI onto your software doesn’t make it innovative, it is just a gimmick unless it actually solves a real customer problem. 

It seems like most every company is using AI as a buzzword to impress investors or check a trendy box. 
I guess they think that we the customers are too stupid to realize when something's crappy

LinkedIn is the poster child of crap AI products.

Is there anyone releasing innovative solutions anymore? 
Why is the AI age so mediocre?

I will say the exception to this for me is Wispr Flow, which I absolutely love.

What are you seeing out there? Are there products that you feel are going to change the world, or have we entered the "mid" era of the internet? 🎙️

Hey! That's not my music! This is all wrong! 

That was my immediate thought when I saw my Spotify wrapped. 
I suspect that a lot of parents with younger kids had a similar reaction. 

But then I remembered how every time my 13 year old gets in the car she asks, "can I put on music?" And of course I say yes and hand her my phone. 

And so we drive to and from school, or to run errands, or up the canyon late at night while we eat ice cream and listen to the music she loves and for a few precious minutes a day she lets me into her world. 

Of course my Wrapped would reflect that. 

I see the same thing with companies and their data all the time. 
They do not trust it. They argue about it, or second guess it. 
They say, “That cannot be right,” anytime the numbers do not match the story in their heads.

But data remembers the small moments we forget. 

So yeah, maybe those arent the songs I would have chosen, but I wouldnt change them for the world. 

Where are you looking at your data and saying, “That cannot be right,” when it absolutely is?

Trusting Spotify_Cameo Doran

2018: Our Development teams are slow, we need to add more developers.

2025: Our development teams are slow, we need to add more AI
Different moment in time, same organizational mistake.

Executives keep assuming that more engineering firepower solves slow delivery.

Wrong ⚠️ 

Without changes to systems and process, more code generation usually slows you down because you just run into the same constraints, faster.

Instead, look at the real roadblocks:
↳ No real customer feedback loops
↳ Vague requirements and shifting scope
↳ Stakeholder chaos and unclear ownership
↳ Release anxiety and brittle delivery pipelines
↳ Governance bottlenecks (security, legal, compliance)

Fix those problems instead. And watch productivity soar.

“Stop mining our souls”

Fiery speech by Utah Governor Spencer Cox today at Utah AI Summit. 

“We will not continue to allow big tech companies to abuse us. 

We own our data and can take it anywhere we want

We are going to tell you (big AI companies) what we will and won’t allow.”


I don’t always approve of the Utah political landscape, but I like the vision of the Utah Pro human AI initiative he announced today.

Albert Einstein famously said, “It is not that I’m so smart. But I stay with the questions much longer.”

When we are building products, success doesn’t require that we have all the answers, 
But it is critical that we are asking the right questions.

The best leaders and teams embrace curiosity. 
They dig deeper when something doesn’t feel right. They ask “why?” Over and over when others stop at one.

Ultimately our goal in product development is to: 
- Discover root causes
- Challenge our assumptions
- and Find insights and opportunities others miss.

The truth is most breakthroughs don’t come from what we know. 
They come from what we’re willing to uncover by asking better questions.

How do you approach curiosity in your work? Do you push past the obvious to find the real insight?

This headline cracks me up. 

I am glad to see Spotify is the benchmark for successful subscriber growth.

Interestingly Open AI currently has 35 million subscribers after 3 years and is giving themselves 4 years to get to 220 million (not quite the 280 million that Spotify currently has)

I would be curious how Spotify classifies users on their family plan. It allows 6 users for $19. 
Do they count those as 6 different subscribers? Or one? 

Will OpenAi try and create a comparable family type plan to drive up their subscription numbers to reach this milestone? 

A lot of people are claiming that we are only a couple of years away from AGI or ASI or whatever name for artificial super intelligence they are using. 

But apparently they think super intelligence will happen before this Spotify subscription milestone is achieved. Lol

Maybe their super intelligent version of ChatGPT can help OpenAI figure out increase subscriber count fast. 

What do you think? 
Will Open AI drive a Spotify level of growth over the next 4 years?

Do you want a key to more happiness?

Start with gratitude.

It is Thanksgiving, so hopefully you are already thinking about what you are grateful for. But gratitude changes your entire life, not just your mood for one day. 

Years ago during a dark time, I started a purposeful gratitude practice, and now being thankful is a constant mindset that has transformed my life. 

Being appreciative of the goodness in my life opens me up to joy. 
Gratitude helps me refocus on my blessings rather than my trials or frustrations. 

People who regularly practice gratitude: 
- Sleep better
- Feel more alive
- Have stronger immune systems.
- Experience more positive emotions
- Express more compassion and kindness

Here are some simple ways to incorporate gratitude into your life:

𝗠𝗲𝗱𝗶𝘁𝗮𝘁𝗲.
- Focus on the present moment without judgment 

𝗞𝗲𝗲𝗽 𝗮 𝗴𝗿𝗮𝘁𝗶𝘁𝘂𝗱𝗲 𝗷𝗼𝘂𝗿𝗻𝗮𝗹. 
- Try and be specific about the sensations you feel when good things are happenings.

𝗪𝗿𝗶𝘁𝗲 𝗮 𝘁𝗵𝗮𝗻𝗸-𝘆𝗼𝘂 𝗻𝗼𝘁𝗲.
- Find excuses to formally express enjoyment and appreciation to the people around you. 

Lastly… on a day dedicated to gratitude, make sure to openly express thanks to the people around you and to your creator for your blessings and fortune. 

Have you incorporated a practice of gratitude into your life? I am curious to hear how it has impacted you.

GHG Consulting

Speed Alone Won’t Win the Market—Experience Will.
Teams are shipping features faster than ever, yet adoption is stalling, retention is falling, and buyers hesitate. The problem isn’t execution—it’s product experience misalignment.

Most teams believe building faster leads to success. But without execution clarity focused on product experience, every launch is a gamble. Execution should move smarter—ensuring every release strengthens the user and buyer experience.

➥ How I Help:
● The Signal-to-Clarity Method™—A structured execution framework that ensures every decision enhances engagement and buyer confidence.
● Experience-Driven Execution Alignment—Unifying product, engineering, design, and GTM teams to deliver seamless product experiences.
● Adoption Acceleration & Buyer Confidence Frameworks—Connecting execution clarity to market success and scalability.

➥ Real-World Impact: Execution That Wins
An online education provider faced high program abandonment and a risky product launch. I helped identify key UX issues, reducing abandonment by 8x in key areas and enabling continuous data-driven improvements.

A SaaS company transitioning from services to product delivery struggled with execution misalignment. I worked with leadership to clarify buyer and user experiences, cutting manual support needs by 65% and accelerating product releases.

Imagine launching a feature that feels so intuitive that engagement spikes immediately. That’s the difference execution clarity makes.

➥ Why GHG Consulting?
Most firms stop at strategy. I embed execution clarity into workflows, ensuring product teams build experiences that users love and buyers trust.

Execution Misalignment is Costing You Adoption—Let’s Fix It.

DM me to start a conversation and begin transforming execution into your competitive advantage.

Product Experience Architect

Sand Technologies

▪️ Product Management Coach - Provided leadership coaching and mentoring, assisted with staffing decisions, refined product vision and strategy, and supported product operating model transformation.

▪️ Interim Product Design Lead (May-Aug 2024) - Scaled the UX/design function and team. Maturing design processes and practices.

Product Coach & Interim Design Lead

Jeff Patton & Associates

Fractional Product Management coach. Providing product transformation coaching, training, and facilitation.

Senior Product Coach

Vizient, Inc

Established and managed a product management team and function. Accelerated the development and implementation of B2B SaaS healthcare data and analytics solutions.

• Collaborated with senior executives and customers to establish product strategy and roadmap for hospital and life sciences data interoperability solutions.
• Finalized migration of a legacy pharmacy data product to a scalable Azure cloud architecture with minimal disruption to business operations, resulting in an 85% reduction in processing time and lower infrastructure costs.
• Championed the creation of a Product Management Guild, a company-wide initiative that increased collaboration and learning opportunities for over 100 product managers.

Head of Product, Acentrus Specialty

Elsevier

Led a team of 10 geographically distributed platform product managers supporting a $500M global portfolio of healthcare clinical decision support, reference, and patient education products.

• Streamlined product development and delivery by implementing platform shared services across 20+ established global products, resulting in a 30% reduction in expenses.
• Launched PaaS content search product, powered by medical ontologies, ML, and NLP, supporting 5 million clinical queries per month.
• Developed electronic health record (EHR) interoperability solution (HL7/SMART/FHIR) for 5 products, resulting in seamless bi-directional data exchange with large hospital systems globally.
• Led cross-functional teams to deliver innovative enhancements for drug data and patient education products resulting in successful partnerships with major industry players such as Amazon Pharmacy and Apple Health, expanding market reach by 32%.

VP Product Management, Clinical Solutions Platforms and Drug Data

Upscaled product and user experience practices for flagship clinical reference product, ClinicalKey, including facilitating UX/UI design workshops, leading feature ideation, user testing, and analytics instrumentation.

• Spearheaded product operations improvements focused on frequent, experiment-based user experience (UX) enhancements, leading to a 90% increase in release frequency and significantly improved user engagement.
• Implemented product search result improvements that reduced physician time-to-answer by over 40%, leading to increased user satisfaction and more efficient decision-making.
• Pioneered product entitlements and asset royalty tracking solution that reduced product configuration effort and maximized royalty transparency, avoiding a costly multi-year re-platforming effort that would have required a $6M investment.

Senior Director of Product Experience

Amirsys, Inc,

Established and led product management, customer support, software quality assurance, and user experience design organizations through a period of 100% organizational growth.

• Maintained 98% domestic market share and NPS above 85 for flagship product, STATdx, over a period of 3 years.
• Led the ideation, development, and launch of an innovative human anatomy learning product for both B2B and B2C markets, securing contracts with key medical schools globally.
• Collaborated cross-functionally to develop and execute a product diversification strategy, resulting in a successful launch of 4 new products and contributing to a 20% YoY revenue growth rate.

Head of Product

Skybend

Head of Engineering & Design, Co-Founder

🔸 Challenge Convention. Elevate Experiences. 🔸
Shipping a product is not enough. If your user experience does not meet expectations, buyers hesitate, adoption stalls, and growth slows. Yet, too many product teams focus on delivery velocity rather than a product experience that wins both users and buyers.

This is where teams get stuck. Internal misalignment, shifting priorities, and slow decision-making lead to inconsistent product experiences that fail to deliver value. Teams drown in data, but without clarity on what truly matters, execution remains reactive, and user adoption suffers.

🔍 Cut Through the Noise. Follow the SIGNAL.
Your product should not just work—it should delight users and inspire buyer confidence. Yet, too often, execution chaos creates a fragmented experience.

● Users abandon products that feel clunky or confusing.
● Buyers hesitate to commit when the value is unclear.
● Teams focus on feature output rather than user experience impact.

The challenge is not building faster—it is building better. To create products that engage users, convert buyers, and drive market success, teams must shift from reactive execution to intentional experience design.

🎯 The Signal-to-Clarity Method™: Aligning Teams to Deliver Exceptional Experiences
Execution should never be the goal—it should be the means to deliver the experience your users deserve. The Signal-to-Clarity Method™ eliminates distractions and ensures that every decision aligns with the ultimate goal: creating a product that users love and buyers trust.

Here is how it works:
➡️ Find the signal—distill data into clear, actionable insights that drive meaningful product decisions.
➡️ Elevate experiences—align teams around what truly matters to users and buyers.
➡️ Accelerate adoption—deliver frictionless, intuitive, and high-impact product experiences that build long-term trust.

🥇 Win Users. Convert Buyers. Scale With Confidence.
When teams shift focus from execution to experience-driven impact, everything changes:
✅ Stronger user adoption—because the product experience is seamless and intuitive.
✅ Higher buyer confidence—because every feature reinforces real value.
✅ More predictable growth—because retention and expansion happen naturally.

📅 Let’s Talk
If your product is not delivering the experience your users and buyers expect, let’s fix it. Schedule a conversation at https://cal.com/natemjones/ghgc-intro, and let’s talk about how product experience clarity can help your team build products that win.

Nate Jones

Slow is smooth, smooth is fast.

A pattern I keep running into is teams jumping straight into polished screens because of “move fast and break things”. Sure, mockups look great, and stakeholder and user reactions are addictive.

But when the underlying flow hasn’t been considered and challenged, those shiny designs crumble. The cracks start in the details: missing states, clunky transitions, or logic that doesn’t quite match the real world.

This isn’t new, but AI has put this on tilt.

I love iterative and incremental. I can’t last five minutes in a product discussion without mentioning Good, Better, Best. Iterating your way into a solid user flow is damn hard. Adding is always easier than taking away.

Take a beat. Talk through and capture a simple flow.

I prefer user story maps, but a quick journey overview or even a plain old flowchart will give you the clarity you need. Mapping lets you see the end without having to design it.

You’re using AI design tools anyway. That map becomes gold. Feed it in as context.

A few minutes of mapping upfront really does make everything else go faster.

Product Experience Architect helping scaling organizations turn ideas into validated impact with products users love and businesses trust.

Once, I agreed to a Java programming contract, having never written a line of Java code.

I came across this Richard Branson quote recently and immediately thought about the “amazing opportunity” I said yes to many years ago.

It was Java Spring 1.0 (IYKYK, I didn’t at the time). A complete replatforming and commercialization of a free clinician-facing HealthTech product.

I wasn’t sure I could do it, but I was confident in my ability to learn.
I’d built products in various other languages and frameworks. I’d figured this out.

It turned out great.
It was one of the most successful, profitable, and longest-running HealthTech products I’ve worked on.

What’s one of your say yes and figure it out later just-in-time-knowledge moments?

Better for who?
Seth Godin reminds us that “When we lack the empathy to imagine someone else’s ‘better’, we’re on the road to frustration.”

In product development, we’re often lousy with ideas.
And we’re often lazy with describing and understanding who the idea is for.

Personas, or the equally effective yet more approachable proto-personas, are a fantastic way to build empathy and focus, and filter your product ideas.

Don’t let the jargony name scare you off. Capture:
🔸 Descriptor/Name – Category of users (Time-Pressed ICU Nurse); use an adjective to add depth, optionally include a proper name (Jane).
🔸 Demographics – Quick, insightful descriptors. What information helps bring this persona to life?
🔸 Behaviors/Beliefs – Environmental and personal values. What matters to them? Where do they use your product?
🔸 Needs/Goals – Top goals. What could they “hire” your product to help them with?

Now you can reference a specific user type when discussing an idea.

➺ A detailed patient summary view would help Jane, a time-pressed ICU nurse, efficiently transition patients at shift end and ensure continuity of care.

Founders, visionaries, idea people, sales folks, and product development people (ya, you too), that [potentially] killer idea you had last night, it makes the product better for who?

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