CONNECTS FEDERAL CREDIT UNION

Chief Experience Officer

Blueprint

Blueprint helps clinicians run more effective therapy sessions and spend less time on documentation. Clients get better faster, clinicians are less burnt out, and organizations grow their businesses.

Account Executive

Scribe

Seeing is believing with Scribe.  

Our YouTube channel has several quick demo videos.  Link to site below

If you want to learn more about Scribe after viewing let's chat!  Link to calendar below

Insperity

Carrie (Antonelli) Crowe is a certified business performance advisor for Insperity. 

Insperity helps businesses take care of their most important asset...their people.  Most small to medium sized business owners and executives are very aware that in order to attract and retain top talent they need to offer at least comparable, but more likely superior benefits than larger companies.  

By partnering with Insperity smaller business are able to offer their employees:
•	Multiple medical plan designs, often times access to richer plans for less money
•	Streamlined employment administration(paperless on-boarding, payroll processing, PTO, W-2’s)
•	World class training and development(100,000+ online assets, CPE, instructor led online classes, and live in person training's)
•	Ancillary and retirement benefits (Life Insurance, Personal Accident Insurance and 401(k)

In addition the business will be benefit for Insperity's support with:
•	Employer liability management (Workers Compensation, EPLI, Employee Relations)
•	Government compliance(FLSA, ACA, FICA, FUTA, SUTA)
•	Performance management (Job Descriptions, Performance Appraisals, Climate Surveys)

Insperity has been helping small to medium sized businesses succeed for over 30 years, it just take a conversation to see how Inperity can help your business run better and make more money.

Reach Carrie at:
carrie.antonelii@insperity.com
919-719-8743 office
919-802-5540 cell

Outside of the office Carrie can often be found volunteering for any one of several animal welfare organizations, visiting local breweries or binge watching a series on Netflix.

Certified Business Performance Advisor

Forma Life Science Marketing

Director of Client Services

Triune Laboratory

As an account executive with Triune Laboratory I get to meet with physicians, practice managers and administrators to explain how partnering with Triune can benefit their practice and their patients.

Triune is a diagnostic laboratory specializing in routine and esoteric clinical testing, cytology, histology, and microbiology. Headquartered in Aberdeen NC,  the mission of Triune Laboratory is to provide accurate, high quality testing in a timely manner while seamlessly handling our clients’ IT needs and drastically simplifying billing for both our clients and their patients.  We accept all insurance plans and the prices that uninsured patients will pay for tests are much lower than our competitors.  Our goal is to get you accurate results quickly while eliminating IT and billing issues - all this at a price your patients can afford!

Whether you are a large network of offices or a one doctor practice, we are confident we can not only meet but exceed your clinical laboratory needs.  We guarantee exceptional customer service, speed and thoroughness in PMS/EMR interfacing, completely headache-free billing, and personal commitment from a laboratory that you’ve never experienced before.

Mercy Diagnostics

Millennium Laboratory

👋 Hey there! I’m Carrie 

I've had quite the career journey but I've always been about making things happen. Whether it’s launching an amazing tool, tackling ambitious projects, or finding a home for a deserving dog...I'll get it done.

Think of me as your go-to for blending the serious work stuff with the fun (like finding the perfect GIF/meme/YouTube clip or organizing a team potluck that gets way too competitive). I’m a firm believer that we can work hard, achieve big goals, and still have some laughs along the way. 😄

Outside of the office, you’ll find me playing with my (and my current foster) 🐶, doing some retail therapy, and/or grabbing a 🍸. Basically, I like to keep life as balanced as my spreadsheets. 😉

Let’s connect and do our part to make these business sites a little less boring – and a lot more fun! 🚀

Carrie (Antonelli) Crowe 🤝🏻

IM Business Solutions LLC

Provide operational consulting and strategy to small business owners, focusing on process optimization and scaling.
•Lead cross-functional teams to implement CRM software and automations.
•Use CRM lead and client data to analyze and drive business development and growth initiatives.
•Implement CRM automations, reducing CEO administrative tasks by 25%.
•Ongoing monitoring and maintenance of client customer relationship management (CRM) platform and associated current, prospective client, and media related automation emails (CRM), including ensuring that company's invoicing and payment information is up to date within the CRM.
•Assist founder of Minds of All Kinds LLC with launch of ADHD Navigators professional development course.
•Facilitated hiring processes, leading to the successful onboarding of multiple team members.
•Lead virtual event management, delivering seamless client experiences with 95% positive feedback.
•Provide administrative support for all coaching programs and 360 assessments at myfactor Coaching & Consulting.
•Conduct operational audits to develop and execute strategic plans, resulting in improved operational efficiency.
•Establish SOPs, workflows, and knowledge management systems for sustainable growth.
•Spearhead operational improvements and streamline business processes.
•Manage multi-channel communication, ensuring smooth coordination across departments.
•Manage day-to-day operations of both Blindish Latina LLC & Melissa Doman LLC..
•Establish workflows that improve client delivery timelines.

Founder/Owner

The Workplace Mental Health Method™

Serve as thought partner for outreach strategy and planning to scale business market impact through developing initiatives. 
Ongoing monitoring and maintenance of client customer relationship management (CRM) platform and associated current, prospective client, and media related automation emails (CRM), including ensuring that company's invoicing and payment information is up to date within the CRM.
Utilize and analyze CRM data to review lead and conversion data in order to implement new or improved business development and marketing initiatives.
Strategic partnership for operations and logistics related items for all new product launches.
Creation and ongoing maintenance of Company’s Standard Operating Procedures (SOP), workflows, and associated documents.
Create, monitor, and maintain any associated client communication templates, automations, and client inquiries as related to deliverables.
Initiate, monitor, and maintain communication with clients in relationship to managing any operations or logistics items related to any events.

Business & Operations Manager

Work with Founder & CEO implement and launch CRM software and automations for lead, client delivery, and invoice tracking 
Establish launch of monthly newsletter via MailChimp.
Work with Founder & CEO to document business processes through creation of workflows and Standard Operating Procedures.
MailChimp organization and setup.
Serve as strategic partner & make suggestions on business decisions.
Assist with streamlining process for client contracts and agreements.
Work with CEO to hire copywriter and bookkeepers

Virtual Executive Assistant & Online Business Manager

Minds of All Kinds

Part-time virtual executive assistant to Margaux Joffe, CPACC & DEIA Consultant
Assist Founder with launch of ADHD Navigators professional development course.
Travel research, itinerary setting, and bookings management
Assist CEO with business filings & renewals of certifications
Work with CEO to create operations manual containing federal, state, and city regulatory deadlines such as annual report filings and tax deadlines.
Moderate community events and workshops for ADHD Community.
Assist with documentation and renewal of CPACC Accessibility Certification with the IAAP.

Fractional Operations Lead

Blindish Latina

Work with team of contractors to create and document business processes through creation of SOP Playbook.
Serve as liaison between  brand partners and CEO to set itineraries and content delivery deadlines.
Ensure timely payment of invoice in conjunction with bookkeepers and Client Project Coordinator.
Set up hiring process along with CEO for Social Media Repurposing Manager, review applications, and conduct first round interviews. 
Conduct detailed travel research, itinerary setting, and bookings management.
Work with CEO to plan annual team retreat.
E-mail management and maintenance across three email inboxes.
Assist with documentation and renewal of CPACC Accessibility Certification with the IAAP.
Update and assign tasks across team of contractors via Asana.

Online Business Manager &  Virtual Assistant

myfactor Coaching & Consulting

Schedule client coaching sessions for Head Coach.
Upload and format monthly newsletter in MailerLite and on company LinkedIn page.
Handle inquiries and follow up for scheduling, proposals, and invoices.
Draft and submit invoices. 
Confirm expected payment dates and follow up as needed.
Update Client Trackers to reflect the number of coaching sessions, canceled and rescheduled sessions and close at end of engagement.
Provide administrative support for all coaching programs and 360 assessments.

Virtual Executive Assistant

Virtual Executive Assistant to Founder/CEO 
Assisted with job search and resume building using proprietary ChatGPT prompts.
Conducted research on topics for CEO such as running of LinkedIn Ads.

TSH Agency

Creation and documentation of Standard Operating Procedures
Conduct travel research
Assist with and track lead generation & outreach

Boston Public Schools

Designed and implemented ~40 support plans to document shared success criteria and support strategies for families
Responsible for launching 3 new partnerships, and leading education for 100+ families on all existing partner offerings
Presented bi-weekly reports to leadership group based on engagement insights tracked in Aspen CRM/SIS, and progress of Success Plans in Panorama Success Software

Family & Partnerships Liaison

Ascend Public Charter Schools

Implemented remote learning technology strategy (hardware and software) for 600+ students and 50+ teaching staff
Created documentation and led trainings for Operations peers across 15 other institutions for digitizing record keeping and audits
Increased attendance by managing all expansion outreach to 1,200 contacts and optimizing communication for engagement
Administered several databases to maintain strict levels of compliance to organizational requirements for Dept. of Education

Operations Associate

NYC Department of Education

Utilized BI tools (Tableau, SQL & Stata) to create impact maps for all District – Charter Partnership initiatives
Supported District initiative to increase visibility of Charter Partnership programs by creating reports for annual stakeholder meeting

Data Manager

I'm Ilana - part data detective, part systems strategist, and 100% behind-the-scenes problem solver.

I help high-powered women automate their workflows, untangle their data, and modernize their business systems — so they can scale without burnout.

With over 10 years of experience in operations, data management, and executive support, I specialize in modernizing the backend of growing businesses. My work blends systems thinking with hands-on execution — so you get strategic support that actually gets done. If you're launching a new offer, hiring your first team member, or prepping for scale — I make sure your systems are working smarter, not harder.

Whether I’m digging into a CRM, mapping out a smarter onboarding flow, or turning chaos into clean dashboards, I operate behind the scenes as part data detective, part workflow architect, part tech whisperer. I bring clarity, structure, and efficiency to fast-moving businesses — helping founders lead, grow, and breathe again.

I’ve helped founders:

•Launch automated lead and client delivery systems via CRM Workflows

•Build SOP playbooks and manage cross-functional teams

•Create and launch scalable offers with clear systems for delivery

taplio

The Battle

Carrie (Antonelli) Crowe 🤝🏻

Ilana Morris

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