CONNECTS FEDERAL CREDIT UNION

Chief Experience Officer

Blueprint

Blueprint helps clinicians run more effective therapy sessions and spend less time on documentation. Clients get better faster, clinicians are less burnt out, and organizations grow their businesses.

Account Executive

Scribe

Seeing is believing with Scribe.  

Our YouTube channel has several quick demo videos.  Link to site below

If you want to learn more about Scribe after viewing let's chat!  Link to calendar below

Insperity

Carrie (Antonelli) Crowe is a certified business performance advisor for Insperity. 

Insperity helps businesses take care of their most important asset...their people.  Most small to medium sized business owners and executives are very aware that in order to attract and retain top talent they need to offer at least comparable, but more likely superior benefits than larger companies.  

By partnering with Insperity smaller business are able to offer their employees:
•	Multiple medical plan designs, often times access to richer plans for less money
•	Streamlined employment administration(paperless on-boarding, payroll processing, PTO, W-2’s)
•	World class training and development(100,000+ online assets, CPE, instructor led online classes, and live in person training's)
•	Ancillary and retirement benefits (Life Insurance, Personal Accident Insurance and 401(k)

In addition the business will be benefit for Insperity's support with:
•	Employer liability management (Workers Compensation, EPLI, Employee Relations)
•	Government compliance(FLSA, ACA, FICA, FUTA, SUTA)
•	Performance management (Job Descriptions, Performance Appraisals, Climate Surveys)

Insperity has been helping small to medium sized businesses succeed for over 30 years, it just take a conversation to see how Inperity can help your business run better and make more money.

Reach Carrie at:
carrie.antonelii@insperity.com
919-719-8743 office
919-802-5540 cell

Outside of the office Carrie can often be found volunteering for any one of several animal welfare organizations, visiting local breweries or binge watching a series on Netflix.

Certified Business Performance Advisor

Forma Life Science Marketing

Director of Client Services

Triune Laboratory

As an account executive with Triune Laboratory I get to meet with physicians, practice managers and administrators to explain how partnering with Triune can benefit their practice and their patients.

Triune is a diagnostic laboratory specializing in routine and esoteric clinical testing, cytology, histology, and microbiology. Headquartered in Aberdeen NC,  the mission of Triune Laboratory is to provide accurate, high quality testing in a timely manner while seamlessly handling our clients’ IT needs and drastically simplifying billing for both our clients and their patients.  We accept all insurance plans and the prices that uninsured patients will pay for tests are much lower than our competitors.  Our goal is to get you accurate results quickly while eliminating IT and billing issues - all this at a price your patients can afford!

Whether you are a large network of offices or a one doctor practice, we are confident we can not only meet but exceed your clinical laboratory needs.  We guarantee exceptional customer service, speed and thoroughness in PMS/EMR interfacing, completely headache-free billing, and personal commitment from a laboratory that you’ve never experienced before.

Mercy Diagnostics

Millennium Laboratory

👋 Hey there! I’m Carrie 

I've had quite the career journey but I've always been about making things happen. Whether it’s launching an amazing tool, tackling ambitious projects, or finding a home for a deserving dog...I'll get it done.

Think of me as your go-to for blending the serious work stuff with the fun (like finding the perfect GIF/meme/YouTube clip or organizing a team potluck that gets way too competitive). I’m a firm believer that we can work hard, achieve big goals, and still have some laughs along the way. 😄

Outside of the office, you’ll find me playing with my (and my current foster) 🐶, doing some retail therapy, and/or grabbing a 🍸. Basically, I like to keep life as balanced as my spreadsheets. 😉

Let’s connect and do our part to make these business sites a little less boring – and a lot more fun! 🚀

Carrie (Antonelli) Crowe 🤝🏻

Confidential

Project Manager

Finance of America Mortgage 

• Managed, led, mentored, hired and trained a team of 32 members, implemented project scope and plan, assigned goals, outlined KPI, managed schedule and timelines and maintained stakeholder management; yielding 100% successful on time deliverables.  
•Developed an operating procedure and training manual for a start-up division by identifying gaps in areas of process improvement and streamlining workflow processes for 60 end users, reducing staff inefficiencies by 15%.  
•Managed and led a cross collaborative multi-year audit project with 4 business partners while leading a direct team of 32 across three regions to meet key deliverables, increasing partnerships by 30% and reduced Q/A errors to less than 3%.
• Implemented problem resolution remedies for team members by collaborating with key stakeholders and business units to identify challenges and propose innovative solutions, decreasing customer complaints by 25% in 2 months; yielding a 12% increase in customer retention.
•Facilitated 5 team members to secure promotions by identifying training needs, organizing continuous improvement sessions, and cross training on various products; resulting in increased production to 98%.

Regional Underwriting Manager-TPO | Project Manager

Plaza Home Mortgage, Inc.

Senior NON-QM Underwriter (Short term-products canceled due to COVID)

Sprout Mortgage

•	Determined potential risks and ascertained conformity with compliance and regulatory standards by 
        analyzing a monthly pipeline of 80-100 loans for diversified products.
•       Led a team of 8 to assess stakeholder findings, identify and cure problems, resulting in increased 
        production of 30%.
•	Achieved 95% of team target each month through effective planning, implementation, and 
        time management. 
•	Scrutinized project plan and scope to identify potential risks, ensuring on time successful delivery of 
        100% of projects.
•       Improved and managed vendors performance metric by 25% in 5 months, using conflict resolution 
         and negotiation skills.

Senior NON-QM Underwriter

Caliber Home Loans, Inc.

•	Analyzed 70 to 80 loan applications per month ensuring adherence to due diligence procedures, including performing detailed analysis of credit, income, asset documentation, and associated collateral.
•	Achieved approximately 85% monthly closing rate while managing multiple priorities with strict timelines by understanding market and optimizing processes.
•	Recognized by executive leadership, based on attaining productivity level 80% higher than daily SLA requirements.

Senior Underwriter IV

Citizens Bank

•   Verified loan products aligned with borrowers' repayment capabilities through assessment of credit, 
     income, assets, and collateral of 60-70 loan applications monthly.
•    Realized 80% closing rate by conducting research and analysis, building strong relationships, and 
      clear communication.
•    Identified cash flow, profitability, and overall financial stability of high-net-worth private equity 
      borrowers
•    Evaluated intricate financial records and income documents for self-employed individuals; 1120, 
     1120S, and 1065’s

Underwriting Team Lead

JPMorgan Chase & Co.

**Chase closed its corporate operations center in Long Island, New York in 2013**
WAMU closed 2/2008
Chase acquired Washington Mutual Bank in 2008
Employed at Chase from 5/2010-4/2011 & 1/2013-4/2013
Employed at Washington Mutual Bank from 2/2003-2/2008

Senior Underwriter

Hi,

Project Manager with 10+ years' experience in the financial services industry, leading a direct cross-functional collaborative team of 32 members across three regions to meet key deliverables.

Forward thinking leader who specializes in providing innovative solutions to complex problems and turning challenges into successful triumphs. Demonstrated success at building and maintaining strong relationships with business units, stakeholders and key team members, enabling buy in and trust. Analyzed pain-points with stakeholders and partners to create project objectives, execute the project plan and scope, assigned tasks and deadlines, maintained schedules, mitigated risk and maintained stakeholder management; ensuring deliverables are on time and within budget. Implemented streamlined workflows by identifying gaps in process improvements, removing ambiguity and increasing operational efficiency.

Champion communicator, solution-oriented strategist with a unique talent for empowering goal-orientated teams fostering diverse and cross-collaborative culture. Exemplary record of accomplishment leading a high performing team and furthering company mission, growth and revenue. 

Key Achievements:
 •	Cross-collaborated with technology teams to develop an IT system for a start-up division of 60 end users by identifying ambiguous data and streamlining gaps in areas of process improvement by implementing Waterfall methodologies increasing productivity and optimizing efficiency to 98%.
•	Led a multi-year audit project with 4 business units to implement risk management strategies to mitigate deficiencies, reduced risk to less than 3% with zero critical defects within the last 12 months.
•	Implemented a problem-resolution workflow for key stakeholders with insight from executive leaders that outlined step-by-step actions to resolve challenging problems; decreasing customer complaints by 25% in 2 months; yielding a 12% increase in customer retention.

Key Skills:
🌟Project Manager
🌟Process Improvement
🌟Continuous Improvement
🌟Project Lifecycle
🌟Risk Management
🌟Training/Mentor
🌟Cross-Collaboration
🌟Problem Solver
🌟Conflict Resolution 
🌟Critical Thinking
🌟Change Management 
🌟Business Analysis
🌟Project Plan & Scope
🌟Stategic Plan & Execution
🌟Agile & Waterfall
🌟Leadership
🌟Stakeholder Management

Technical Skills:
Kanban, Asana, Salesforce, Jira, Power BI, MS Project, PowerPoint, MS Office Suite, SharePoint, Smartsheet 

If you are looking for an exceptional employee to drive your organization, forward contact me at levonia.horton@gmail.com

taplio

The Battle

Carrie (Antonelli) Crowe 🤝🏻

Levonia Horton

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?