📲Casey Ashby

Spire Pest Control

Co-Founder

Fox Pest Control

Door to Door Sales Rep

Moxie Pest Control

Progrexion

After returning from a service mission for two years and starting school, I got my first college job at this call center. I was on outbound for about three months and since I did well, I guess they wanted me to take inbound calls. We received calls from people looking to repair their credit and we'd sell a one hundred dollar monthly service that sent letters to their creditors to remove items and fix potential errors.

Sales Representative

Founder @ Vidfee | Selling is easy. Getting a response is hard. 30 second Pay-to-respond video messages. A coffee for a response. Coming April 2023

Getting that face-time with your community is hard. 

I’m passionate about helping communities asynchronously connect with video.

Veply (vee•ply) IS my best attempt to turn your audience into a community—  I truly believe people will love it.

Sales Partner

Casey Ashby

University of North Carolina at Greensboro

➤Maintains departmental WordPress site
➤Assists with the recruitment and HR processing of new Graduate Students
➤Applies program and UNC System knowledge to guide faculty and students on appropriate course of action
➤Procures items for faculty, department, and grant funded projects

Administrative Support Specialist

➤Headed effort to catalog & maintain ServiceNow database of 600+ UNCG websites improving efficiency of managing sites & expediting communication with site contacts
➤Authored technical documentation and instruction on inter-departmental processes to improve onboarding of new hires and provide guidance to less experienced staff
➤Advised and educated faculty and staff on best practices to optimize their WordPress pages and resolve any technical issues

Graduate Assistant, Web Services

Wake Technical Community College

➤Assisted with cataloging and organization of new library books and materials ensuring patrons had access to the latest resources
➤Resolved patron account issues within Wake Tech's Integrated Library System by ensuring the accuracy of patron information
➤Resolved any questions and concerns raised by library patrons

Technical Assistant

➤Supported student population of over 10,000 with using and locating library materials and resources
➤Counseled and instructed patrons on using library technologies and databases empowering students to complete course assignments

Student Assistant

Nationwide Insurance

➤Consistently recognized by managers for receiving 10/10 customer feedback surveys
➤Communicated via phone and email with over 10,000 customers to help resolve their liability claims
➤Analyzed & resolved liability for vehicle accidents and small-loss commercial claims
➤Coordinated with Special Investigations Unit to investigate potentially fraudulent claims
➤Volunteered to learn a new web-based claims management portal
➤Provided training and technical support to my team on the use of the new web-based portal

Claims Adjuster

North Carolina Department of Public Safety

➤Communicated expectations and responsibilities to a caseload of 60-90 individuals
➤Advised court on the compliance and/or violations of those individuals on my caseload
➤Counseled individuals on available employment, education, and social services
➤Volunteered to learn a new mobile phone caseload management tool
➤Led training and provided technical support for the mobile caseload management tool in my district

Probation Officer

United States Air Force

➤Created and presented intelligence briefings distilling complex technical information to an audience ranging in size from 4-100+
➤Produced 250+ clear and concise written intelligence reports detailing mission information while in a high-pressure deployed environment
➤Collaborated with leadership to inform my development of technical instruction to educate aircrew about recent developments in adversary air-frames and technologies
➤Contributed to the cataloging of over 8,000 combat flight hours and 1,850 combat sorties

Operations Intelligence Analyst

I help streamline operations, manage projects, and approach teams and customers with diplomacy and tact. With over 3 years of experience in web services, I have developed expertise in WordPress, ServiceNow, and technical documentation, enabling me to advise and educate faculty and staff on best practices and resolve any technical issues. 

I am also passionate about learning and adapting to new technologies, which motivated me to pursue two Google Certificates in IT Support and Project Management, as well as a Master's degree in Library and Information Science. These credentials have enhanced my skills in critical thinking, communication, and help desk support, as well as exposed me to new and interesting technologies. I am proud of my achievements in the Air Force and UNCG, where I have demonstrated focus, resolve, and proactive in challenging and dynamic environments.

taplio

The Battle

Casey Ashby

Michael K.

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