Nike

DC Operations Manager

Grays Enterprise Inc

* Develop and implement the company's strategic vision and long-term business plan.
 * Identify and evaluate new investment opportunities, including acquisitions, development projects, and partnerships.
 * Analyze market trends and competitive landscape to inform strategic decision-making.
 * Establish and maintain strong relationships with investors, lenders, and other stakeholders.
 * Oversee the company's financial performance, including budgeting, forecasting, and financial reporting.
 * Manage cash flow, optimize expenses, and maximize profitability.
 * Secure financing for acquisitions and development projects.
 * Monitor and manage financial risks.
 * Ensure efficient and effective property management operations.
 * Oversee tenant relations, maintenance, and compliance with all applicable laws and regulations.
 * Implement and improve property management systems and processes.
 * Conduct due diligence, negotiate contracts, and manage the closing process.

Amazon

Responsible for leading, developing, and engaging a team of 6 salaried leaders and 500+ associates

Operations Manager

Agilent Technologies

* Drove significant process improvements across multiple departments, resulting in increased efficiencies and reduced risk.
 * Leveraged project management methodologies to lead key initiatives, including an ERP system (BPCS) changeover.
 * Ensured seamless integration and comprehensive documentation (SOPs/work instructions) during the ERP system changeover.
 * Collaborated with leadership to identify and implement strategic process enhancements.
 * Optimized workflows and supply chain operations.

Business Process Analyst

* Leadership & Development: Mentored, trained, and developed a team of 5 Process Assistants and over 300 hourly associates, achieving a milestone of shipping 100k+ in volume.
 * New Site Launch: Successfully launched the first ARFC in Tennessee, onboarding over 200 associates within the initial 30 days.
 * Quality Improvement: Significantly reduced quality defects from 17k to under 1.5k by establishing and empowering quality ambassadors.
 * Process Optimization: Proactively identified and led process improvement initiatives, utilizing Lean principles to enhance efficiency and productivity.
 * Safety & Compliance: Championed a culture of safety, achieving over 70% team participation in COVID-19 testing and full vaccinations.
 * Quality Subject Matter Expert: Served as a quality subject matter expert, providing guidance and expertise to improve processes and reduce defects.
 * Problem-Solving Subject Matter Expert: Acted as a problem-solving subject matter expert, effectively addressing and resolving complex operational challenges.

Area Manager Problem Solve/Quailty S.M.E

Milwaukee Tool

* Supervise and motivate a team of shipping and picking associates.
 * Schedule and assign daily tasks to ensure efficient workflow.
 * Train and mentor team members on proper procedures and safety protocols.
 * Monitor team performance and provide feedback for improvement.
 * Resolve employee issues and maintain a positive work environment.
 * Oversee the accurate and timely processing of outbound shipments.
 * Ensure compliance with shipping regulations and carrier requirements.
 * Coordinate with carriers to schedule pickups and deliveries.
 * Manage shipping documentation and maintain accurate records.
 * Optimize shipping processes to reduce costs and improve efficiency.
 * Manage the efficient and accurate picking of customer orders.
 * Ensure inventory accuracy and proper storage.
 * Implement and maintain efficient picking strategies and procedures.
 * Monitor picking performance and identify areas for improvement.
 * Utilize warehouse management systems (WMS) to track inventory and order status.
 * Maintain accurate inventory records and conduct regular cycle counts.
 * Monitor inventory levels and report discrepancies.
 * Ensure proper storage and handling of inventory.
 * Identify and implement process improvements to enhance efficiency and productivity.
 * Utilize Lean principles to optimize warehouse operations.
 * Analyze data and generate reports to track performance and identify trends.
 * Ensure compliance with all safety regulations and company policies.
 * Promote a safe working environment and conduct regular safety meetings.
 * Maintain a clean and organized warehouse.
 * Act as a problem solve subject matter expert, effectively addressing and resolving complex operational challenges.

Distribution Supervisor

Radial Inc.

Operations Supervisor

FedEx Express

Ramp Agent

Accelerating Ambitious Individuals' Personal, Entrepreneurial, and Career Growth and Development | Operations Leader | Real Estate Investor |

Passionate about driving operational excellence and delivering results, I am an accomplished operations leader and entrepreneur with a proven track record of success. With a strong background in managing and optimizing business operations, I have consistently led teams to achieve operational efficiency, cost savings, and improved performance.

As an operations leader, I excel in developing and implementing strategies that streamline processes, enhance productivity, and drive business growth. I have a deep understanding of supply chain management, lean methodologies, and continuous improvement principles, which enable me to identify opportunities for optimization and drive operational excellence across all functional areas.

In addition to my expertise in operations, I am also an entrepreneur at heart. leveraging my entrepreneurial mindset, creativity, and strategic thinking. I thrive in dynamic and fast-paced environments, where I can identify develop innovative solutions and drive business growth.

With a strong focus on collaboration and team leadership, I have a proven ability to build and motivate high-performing teams, fostering a culture of excellence, accountability, and innovation. I believe in empowering individuals to reach their full potential and creating an inclusive and collaborative work environment.

Charles A. Gray

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ― Maya Angelou

At the heart of every relationship is the underlying question, “How did that person make me feel?”

As a customer success professional, I am obsessed with making my customers feel valued and appreciated by providing a personable and high-quality experience that focuses on the customer’s needs and goals. 

As a project manager, I thrive in a fast-paced work environment while prioritizing tasks, meeting deadlines, and monitoring productivity.

As a trainer, I transform the learning experience that educates and enhances the team members' confidence.  I provide value and information that increases understanding, skills, and success.

As a leader, I am resourceful and maintain operational integrity and decision-making to streamline workflow processes and implement solutions. I utilize key performance indicators to drive results that align with the company's goals and core values.

taplio

The Battle

Charles A. Gray

Ronda Anderson

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?