U.S. Department of the Interior

US Department of the Interior: 08/2014-06/17/2019  Contracting Officer - Acquisition Management Division
Level III Federal Acquisition Certification in Contracting (FAC-C)
Warrant Level: $75 million

Key Highlights:
•	Prepare pre-award, post-award and close-out documents involving contracts, financial assistance, and interagency agreements of critical importance to the Bureau of Safety and Environmental Enforcement (BSEE) and the Bureau of Ocean Energy Management (BOEM). This includes assisting in the planning, managing, directing, and overseeing of all contractual aspects of the acquisition.
•	Receive and review procurement requirement packages from the BSEE and BOEM Program Offices. Analyze procurement requirements including the statement of work.
•	Conduct market research and perform an analysis of the industry for the product or service to be obtained. Evaluate availability of the product or service, the ability to obtain competition, and capability of the competitors to supply the requirement.
•	Issue solicitations and oversee the competition process.
•	Oversee the technical evaluation of offers.
•	Conduct responsibility determinations for the selected vendor.
•	Create award document utilizing correct contract clauses and provisions.
•	Administer the contract award including a variety of modification types, issuance of show cause letters, notation agreements, and other administrative duties.
•	Maintain constant liaison with contractors to monitor progress and evaluate problem areas.
•	Provide expert advice and guidance on acquisitions to customers, program office personnel, other BOEM and BSEE personnel, and vendors.

Contracting Officer

USDA

US Department of Agriculture: 06/2009-08/2014 Contracting Officer - Acquisition Management

Key Highlights:
•	Federal Contracting Officer (Construction, Services, R & D, Supplies): 06/2009-08/2014
•	Executed over 500 contract actions as a CO from 06/2009-08/2014
•	Excellent communication and negotiation skill sets (Federal Acquisition Regulations- FAR).
•	Contract and Financial Management of awards (cradle to grave)
•	Received superior performance evaluations in 2011, 2012, 2013
•	Partnered with SBA & NCMA to promote federal opportunities with SB, SDB, Women- Owned, Veteran, & 8A (formal presentations to SBA & NCMA)

U.S. Coast Guard

UNITED STATES COAST GUARD: 1988-2009 
Military branch with 40,150 service members whose stated mission is “to protect the public, the
environment, and the United States economic and security interests in any maritime region…”

Chief Warrant Officer (Finance & Supply), USCG Air Station Kodiak, Kodiak, Alaska (2006-2009)
Direct planning and operating performance of departmental contract and purchasing functions in excess of $12 million annually. Provided decisive, action-driven leadership in coordinating fiscal execution of 4 Pacific Area Accounts. Property Officer of $38 million in assets. Warehouse supervisor of $38 million dollar inventory. Motivated and supervised talented team of 36 property custodians, 9 purchasing managers, and 2 junior officers. Administered all financial, purchasing, contracting & management systems, evaluation, and new application integration. Perform internal audits to ensure regulatory compliance of spend down requirements, fiscal year closeout, and ensured that procurement/ contract processes were within accordance of Government Accounting Office (GAO), Federal Acquisition Regulations (FAR) and Maintenance & Logistics Comm and (MLC).


Key Highlights:
•	Accomplished unprecedented accuracy/efficiency rating of 99.9% for contract management of 4-multimillion-dollar accounts.
•	Executed over $12 million government contracts/purchases annually.
•	Supervisor of 9 contract managers.
•	Trained, mentored, and coached 9 contract managers.
•	Awarded two (2) Coast Guard Commendation medals for superior financial excellence.
•	Supervisor of $38 million inventory warehouse
•	Property Officer of $43 million in assets.
•	Contracting Officer: Simplified Acquisition Procedures (SAP) for Supplies & Services.
•	Supervisor of Procurement Office.

Chief Warrant Officer

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Charlie C.

Jamie Hayen Coaching

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Get on Camera Coach

FedEx Office

•	Strategically led a team of nearly 100 Trainers, Designers, and Leaders to produce impactful training content and deliver engaging and effective webinars and classes which enabled a dispersed field team (over 10,000 employees in 2,000 locations) to implement new programs and develop their skills in the areas of operations, leadership, sales, and corporate support.

•	Successfully implemented an 8-week Executive Presentations course designed to improve the presentation skills of high potential leaders in the organization. 70% of course participants were promoted within 1 year of completion. 

•	Winner of the prestigious FedEx Five-Star Award for outstanding leadership, collaborative efforts, and implementing the training strategy for the FedEx acquisition and integration with Kinko’s.

•	From 2002-2005, role was Senior Manager, Learning & Development

Managing Director, Learning & Development

Gateway

•	Designed and implemented multiple initiatives and training programs including weekly product and services training; developed strategy for in-store and regional trainers including the development of their onboarding and presentation skills training; piloted and implemented Training Centers and the role of Trainers and Training Account Executives.

•	Served as an interim leader of the Learning & Development department responsible for defining training strategies and implementing the design and development of training curriculum, e-learning, and videos.

•	From 1991-2000, my role was Center Manager and Center Mentor (SWAT team); successfully managed $25M store(s); trained and developed New Center Managers; responsible for opening Gateway Country Stores including hiring, training, store setup and coaching through Grand Opening of the new location.

Senior Manager, Learning and Development

I spent 25+ years in corporate America leading a team of training professionals to facilitate learning programs (both live and virtual).  Additionally, I mentored managers and leaders to be more effective with their presentations - to their team and in the boardroom. 

I now use this experience to help coaches and online entrepreneurs better present their message, training, and programs through effective videos.

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The Battle

Charlie C.

‎Jamie Hayen

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