A mid-career recruiter with an expertise in healthcare and technical recruiting. I utilize my communication skills, customer relations experience, compliance, and legal background to find the best and most qualified talent for positions.  I am an expert in event planning, a skill that I utilize to cultivate recruitment efforts for virtual and onsite events.  Additionally, I authored three books of poetry entitled "Vent: The Different Faces of Me", "I Almost Held On", and "Woman". They are books of poetry outlining who I am, my interest, my life experiences and what I plan to accomplish.  

Website: www.iamcletheartist.com

Chenae Erkerd, J.D., RACR

Recruiter 

A diverse and creative mid-career recruiter with an expertise in healthcare and technical recruiting. I utilize my communication skills, customer relations experience, compliance, and legal background to find the best and most qualified talent for positions.  I am an expert in event planning, a skill that I utilize to cultivate recruitment efforts for virtual and onsite events.  Additionally, I authored three books of poetry entitled "Vent: The Different Faces of Me", "I Almost Held On", and "Woman". They are books of poetry outlining who I am, my interest, my life experiences and what I plan to accomplish.  

Website: www.iamcletheartist.com

Technical Recruiter

•Recruit for 40+ job requisitions which consisted of Program Managers, Software Engineers, and Cybersecurity professionals with skill sets in C, C++, C#, Python, Splunk, Spark, Proofpoint, MITRE ATT&CK, Data Science, Applied Science, Deep Learning, Machine Learning, Active Directory, Azure Active Directory and other technologies and tools for Microsoft Security.
•Provide full cycle recruitment for levels 61-66 using iCIMS while researching documents in Success Factors.
•Conduct 20+ recruiters screens per week to provide hiring leaders with candidate’s background information and expectations for the positions they apply for.
•Schedule full loop interviews for internal and external candidates & conduct personalized kickoff calls for candidates to prepare them for interviews.
•Draft and extend offers to external candidates.
•Submit visa requests for candidates who will operate in their positions under work visas.
•Create LinkedIn projects for each position to successfully source and ultimately hire diverse candidates.
•Provide weekly LinkedIn meetings with prospective candidates to discuss their career goals and possible positions with Microsoft.
•Promoted from level 60 to level 61.

Chenae Erkerd

If you need to leave your job, leave. No job is worth your mental health. 

#recruitercousin

I attended a QBR today and one of the reps didn’t know what a Ninendo 64 was. I’m offended. 😂

#recruitercousin #LinkedIn #PaloAltoNetworks #jobseekers #community

What's up yall!
These are the most recent roles I am recruiting for: 

1. https://lnkd.in/eh8w6RXj

2. https://lnkd.in/eChZmk9m

Apply so I can fill these roles!

#recruitercousin #LinkedIn #community #jobseekers #PaloAltoNetworks

Apply so I can get started reviewing resumes!

#recruitercousin #LinkedIn #community #jobseekers

Meet Andrea Parker, CSM! Andrea Parker is an entrepreneur, community catalyst, and co-founder of The Parker Brand, LLC and the STEAMEX nonprofit-organizations committed to expanding access to entrepreneurship, STEAM education, and holistic career development for young adults and the communities that raise them. 

A native of Halifax County, North Carolina, Andrea’s journey reflects resilience, reinvention, and the belief that brilliance can be built anywhere. She earned her bachelor’s degree in
communication with a focus in journalism and mass media-from East Carolina University, and a master’s in information technology from North Carolina A&T State University. 

Today, she brings that blend of storytelling, technology, and strategy into her role as an HR Project Manager at a Fortune 500 tech company, where she specializes in change management and operational process improvement. As a working mom, wife, and visionary leader, Andrea is committed to creating access- access to opportunity, mentorship, financial readiness, and the confidence to start over again and again until success takes shape. 

Through her programs, events, and storytelling platforms, she empowers others to see themselves as CEOs of their own stories equipped to lead, build, and change the trajectory of generations. Andrea’s work continues to spark momentum across North Carolina and beyond, proving that when one woman chooses to rise, entire communities rise with her.

Get your tickets: https://luma.com/3ykywa9x

#recruitercousin #LinkedIn #tedxparrishstreet #2026 #tedx #speakerannouncement

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✨✨✨Job Opportunity Alert✨✨✨

Safe Space Inc., a non-profit organization that is committed to reducing relationship violence and sexual assault in Franklin County, North Carolina and nearby communities. 

The organization is about to begin their search for an Executive Director. If you’re looking for a new role and you are in the non-profit, mission driven space, let me know if you’re interested. The role is in Louisburg, NC. It is hybrid.

Here’s the link for more information on the organization: https://lnkd.in/emqm5pHr

#recruitercousin #LinkedIn #community #jobseekers #nonprofit

Open article: Home | NCSafeSpace by ncsafespace.org

📣📣📣TEDx Parrish Street 2026: Speaker Announcement! 📣📣📣

Meet Susana Briscoe-Alba! Susana Briscoe-Alba is a passionate Leadership Mentor and Career Consultant with a mission to empower women of color to reach new heights in their careers. With over a decade of experience in leadership roles across higher education and sales, Susana has honed the expertise needed to guide others toward success.

Her transition from higher education leadership to career coaching and consulting reflects her resilience and dedication to helping others maximize their potential. Known for her warm smile and commitment to creating opportunities, Susana is a trusted advocate and inspiring voice in leadership and career development.

Susana lives in New York with her husband and their son, a LEGO enthusiast. In her free time, she enjoys building LEGO forts and hosting Marvel movie nights. Her genuine commitment to ensuring others feel seen, valued, and heard defines her character.

Please connect and follow Susana Briscoe-Alba! Y’all know I only recommend GOATs!!!!!!  

#recruitercousin #LinkedIn #tedxparrishstreet #2026 #TEDx #speakerannouncement

When candidates don't show up to their interviews.................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 🤦🏽‍♀️

#recruitercousin

TEDx Parrish Street 2026: Speaker Announcement! 

Please meet Teta L. Jackson, Esq.! A native of New Orleans, Louisiana, Teta’s life experiences across multiple states shaped her understanding that emotional pain transcends race, class, and circumstance. This awareness led her into a ministry and career centered on emotional healing, beginning with her powerful message, “Kill the Spider: Deal with your past before it destroys your present and your future.” 

For more than three decades, Teta has helped women release past pain, embrace healing, and step fully into purpose. Passionate about wholeness, she views her calling as administering healing to the heart, mind, and soul, just as a doctor treats the physical body. A worshipper at heart, Teta ministers with conviction and faith, believing every life is purpose-driven and every dream still attainable. 

She is the Founder and Managing Member of Empowering To Be, LLC, and serves as a Minister, Attorney, Entrepreneur, Author, Possibilities Coach, and Mentor, dedicated to helping women discover who they were born to be.

Tickets: https://luma.com/3ykywa9x

#recruitercousin #LinkedIn #tedxparrish #tedx #speakerannouncement #2026

Eliassen Group

Wolters Kluwer Health - Business Transformation Team

Change Management Manager

Cherry Bekaert

Lead the organization through complex changes (M&A) by building sustainable Organizational Change Management (OCM) capabilities embedded under the newly formed PMO. Developed a strategic framework and operating model, cultivated change leadership, synthesized training, and partnered across the enterprise to enable adoption, reduce resistance, and realize value.

✓Established the OCM function under the PMO, aligning change with enterprise projects
✓Designed and deployed a scalable OCM framework and operating model
✓Championed enterprise-wide socialization of change principles and practices
✓Built and led a Change Coalition of ~15 Change Champions and 60+ Transition Influencers
✓Delivered OCM and onboarding strategies for M&A integrations
✓Developed standardized Change Management playbook inclusive of plans, templates, and tools
✓Collaborated with Transformation Team to establish process framework and governance
✓Supported concurrent initiatives guiding executives and senior leaders

Organizational Change Leader

MUFG

Operations & Technology - Commercial Loan Operations Team: Commercial Loan Trade Services (CLTS)

Supported 5 Lines of Business under the CLTS Division by identifying gaps, streamlining operations, and improving end-to-end processes to reduce costs and enhance performance. Applied Lean Six Sigma (DMAIC) principles to design and document current and future state processes, define best practices, gain leadership buy-in, and support operational excellence.

✓Led process reviews and improvements to drive cost savings and avoidance
✓Created detailed documentation, including workflows, SOPs, and quick reference guides (QRGs)
✓Provided analytics and reporting for workflow tools to inform decision-making
✓Managed backlogs, risks, and issues to ensure timely project delivery
✓Delivered project planning, execution, and status reporting support
✓Key Transition Influencer during a $8B acquisition, supporting change for the CLTS team

Corporate Banking Operations Manager, VP

Operations and Technology - Commercial Loan Operations (CLTS)

Strategic Initiatives Analyst, AVP

Operations and Effectiveness Office- Quality Center of Excellence (QCoE)- Supporting Commercial Loans and Trade Services (CLTS) (1.5 years)

Enterprise Process Solutions Group (EPSG) (1 year)

Process Management Analyst, AVP

PMI Metrolina

Guest Pass Specialist Volunteer

Charlotte-Mecklenburg Police Department

Technology Services Group; Hybrid IT PM and Change Manager Role

Led and delivered MM IT projects while bridging project execution with the people-side of change. Aligned stakeholders, managed resources, and delivered both technical and organizational transformation through structured project and PROSCI ADKAR change management practices.

✓Led small to large-scale IT initiatives, including SAP (PDMS) implementation
✓Managed project plans, resource allocation, documentation, and BA/QA tasks
✓Developed and executed change management plans and communications for leadership.
✓Guided change teams through major cultural, process, and system transitions
✓Created and delivered training plans and workshops
✓Supported IT implementations with hands-on technical and administrative tasks, including Purchase Order (PO) updates, database queries (TOAD), and org chart systems
✓Produced end-to-end process and procedure documentation

IT Project Manager / Change Manager

Wells Fargo

Early Resolution - Technology and Operations Group

✓ Led SCRUM meetings with configuration team
✓ Developing and distributing reports; trends and issues reports (JIRA, ALM, Ad hoc)
✓ Assisting Configuration Team with basic config in the Early Resolution System
✓ Creating Jira Guide for Configuration Team
✓ Status Reporting
✓ Project Coordination

Code Release Coordinator 

Bank of America

Vendor Risk Management and Governance: Vendor Issue Management- Scorecard Center of Excellence (CoE)

✓ Collaborate with Global Learning Team and Vendor Management and Governance Leaders   
✓ Assist in training development, development of training materials for "Building Better Metrics"
✓ Delivering training to hundreds of Vendor Mangers, Relationship Managers, Risk, and Audit Partners
✓ Support implementation of Vendor Risk Performance Management (VRPM) system
✓ Supporting teams through process change and system implementation

IT - Business Analyst/ Change Agent

Zenmonics Inc

IT Service Management
“A financial services company that offers financial services, multi-channel integration, and mobile development services.” 

✓BA/QA documentation (Business Requirements Doc (BRD), Functional Overview Doc (FOD), Mock-ups, Test Cases, Test Plans)
✓ Regression Testing, building and testing use cases, and building and executing test plans
✓ Facilitated meetings internally with developers and externally with clients to gather, update, and remediate requirements

IT Business Analyst

✓ Salesforce updates for internal sales team
✓Researched and built Marketing Plan: Competitive Analysis,  Marketing Collateral, Brand Plan, and Community Outreach Plan

Marketing Assisant/Sales Support

RECRUITER 
✓ Full cycle recruitment
✓ Initiating, assisting in negotiations, and updating and executing MSA's, SOW's, C2C, IC's
✓ (Interim HR Manager) Execute New Hire documents (NDA, At Will, BG Check, and Application for onshore and offshore candidates
✓ Tracking active candidate activity, internal referrals, weekly tech checks, monthly hires, and consultant end dates
✓ Initiating and communicating internal referral program to employees

VENDOR AND UNIVERSITY RELATIONSHIP MANAGER
✓ Initiating and executing MSA/SOWs
✓ Assisting in remediation and tracking of invoice gaps (working with Controller)
✓ Building Internship recruitment and onboarding package
✓ Initiate and maintain University and Vendor relationships

Recruiter / Vendor Relationship Manager

ITT Technical Institute

Career Services Specialist

W2 Financial Staffing

Recruiting Consultant

Industrial and Organizational Psychology Professional with over 15 years of professional experience. Organizational Change Leader, driving strategic transformation through the people side of change.

Project Management Professional (PMP), Certified Change Management Professional (CCMP), PROSCI Change Management Practitioner, Lean Six Sigma Green Belt (LSSGB)
 
✓ ACMP Member
✓ PMI Member 
✓ 10+ years of Business Analysis experience
✓ 10+ years of Project Management experience
✓ 10+ years of Change Management experience
✓ 8+ years Process Analysis and Improvement experience
✓ Lean Six Sigma Methodology (DMAIC) experience
✓ Recruiter- accounted for 25-30% of weekly gross margin for the office
✓ Outside/independent sales- #1 in the Office, Area and Region/ 12th in the Nation
✓ Professional Internships: Victim's Assistant for the Steuben County Prosecutor’s Office and Legal Intern for Defense Attorney Daniel J. Farnsworth

𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘: Change Management • Organizational Change Management • Change Framework and Strategy • Process Analysis • Process Improvement • Continuous Improvement • Transformation • Business Process Improvement • Business Analysis and Support • Business Requirements • Performance Management • Organizational Development • Organizational Effectiveness • Vendor Management and Governance • Government Projects • Highly Regulated Industries • Governance Documentation • Lean Six Sigma Methodology • Predictive Analysis • Technology and Operations • Facilitation • Relationship Management • Customer Service • Training Development and Workshops • Recruitment and Event Promotions

𝗦𝗧𝗥𝗘𝗡𝗚𝗧𝗛𝗦: Relationship Building and Management • Emotional Intelligence (EQ) • Interpersonal Skills • Innovation, Support and Improvement of Process and Systems • Employee Experience and Development • Influencing Others • Documentation • Sales • Problem Solving • Coaching

𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗬 𝗘𝗫𝗣𝗘𝗥𝗘𝗜𝗡𝗖𝗘: Financial: Banking, Accounting & Professional Services, Software/IT Services, Government: Transportation and Police, Legal, Education, Hospitality/Retail, Global Health Publishing/Technology

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Chenae Erkerd

Amanda Raad, MA, CCMP, PMP, LSSGB, PROSCI-ADKAR

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The Battle

Chenae Erkerd

Amanda Raad, MA, CCMP, PMP, LSSGB, PROSCI-ADKAR

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