Shefiq Abdulla

Confidential Government 

In my advisory role with a confidential government entity, I provide strategic guidance and support to drive key initiatives focused on sustainable growth, digital transformation, and public sector modernization. My responsibilities include analyzing operational workflows, identifying optimization opportunities, and advising on innovative solutions that align with national objectives. I collaborate closely with senior stakeholders to ensure alignment with policy priorities, bringing a results-driven approach to every project. This role enables me to leverage my expertise in ICT, IoT, and project management, contributing to impactful advancements in government operations.

Strategic Business Advisor

TCT  (formerly Telephony)

Co-Founder and Board Member

OPTICPLUS

Founder

TCTx

Helping Individuals and Companies in Transition to Metaverse

Chief of Avatars 🖤

Telephony Communication Technologies

This time my assignment is defined well, and I am thrilled, long story short. 

1) Lead the mission from millions to billions without compromising our core values 

2) Communicate regularly with all the stakeholders to collect the information and needs 

3) Process the Data and Communicate back to all stakeholders in a way they understand 

4) Assist the leaders when and where required throughout the journey

Chief Executive Officer

Responsible for Top-level & Bottom-level performances.
Draw road-map for company's direction, strategies, expansion and carry out high-level negotiations.
Ensure the profitability and growth in all business avenues. 
Maintain relationship with top level business networks amongst the telecom service providers, creditors, suppliers, sub contractors... etc. 
Ensure regularly the compliance and contractual obligations are met by the company in projects & contracts. 
Participate in the development and preparation of short-term and long-range plans.
Budget based upon broad organization goals and objectives.
Recommend their adoption to the Board. 
Direct the development and installation of procedures and controls.
Develop and establish operating policies consistent with the board policies and objectives and ensure their adequate execution. 
Appraise and evaluate the results of overall operations regularly and systematically, and report these results to the Board
Ensure that all activities and operations are performed in compliance with Government regulations and laws governing business operations.

Group Chief Operating Officer

Headed the entire Business Operations.
Oversaw major projects execution & delivery.
Increased overall operational competitiveness.
Involved in major contract bidding processes.
Ensured high quality human resources and their effective mobilisation to various projects across the Middle East
Developed efficient Logistical process for timely execution of the projects.

Director Of Operations

Handled multiple projects simultaneously and successfully.
Expanded the business into new territories.
Diversified business portfolios and responsible for complete execution and sustainability.
Ensured world class customer service standard.

Project Director

Responsible for sales growth within the given territories.
Recruit, coach, train, retain and motivate sales team.
Increased the sales volumes and profit margin. 
Managed Customer Relationship and Key accounts
Streamlined all sales and after sales service procedures and processes.
Won some key infrastructural projects of the telecom service provider.

Sales Manager

Promote & create awareness of the services and products offered
Met the given sales targets

Sales Executive

Steering TCTx as Chief of Avatars, my focus is on facilitating seamless transitions for individuals and companies into the metaverse. The drive to innovate within this emergent digital realm is underpinned by proficiency in leadership communications and remote team management. Our team's efforts are geared towards crafting personalized digital experiences through state-of-the-art technology.

Alongside my role at TCTx, I serve as Co-Founder of P's Foundation, where I apply these competencies to foster collaborative environments and process improvements. The goal is to create a 'digital heaven,' enhancing the quality of life by merging the latest in AI, virtual reality, and blockchain with human-centric designs. Our success lies in our ability to tailor immersive environments that resonate with our diverse clientele.

Shefiq  Abdulla

Odoo

- Provided strategic advice and guidance to clients on business processes and software solutions
- Collaborated with cross-functional teams to analyze customer requirements and develop tailored solutions
- Conducted product demonstrations and presentations to prospective clients
- Managed the entire sales cycle, from lead qualification to closing deals
- Built and maintained strong relationships with clients to ensure customer satisfaction and retention

Account Executive

NetSuite

•	Mentoring 6 new starters to become the best and top achievers.
•	Appointed as Team culture captain for ECMEA, leading initiatives assigned by my manager and director.
•	First BDR to join the social impact team, working and collaborating with different departments in the company.
•	First BDR to win the Values in Action award in NSGBU, and a global recognition from the Founder and EVP.

Senior Business Development Representative

- Qualifying and producing quality leads.
- Discovering potential client business needs and discussing the functionality of NetSuite in relation to their company.
- Acquiring and maintaining a working knowledge of ORACLE + NETSUITE solutions and competitors.
- Interacting with key personnel and decision makers including C-Level executives in all industries in the Middle Eastern market.
- Interacting with C-Level executives in both Arabic and English.

Business Development Representative

Booking.com

•Handling customer enquiries, answering any questions and queries in person, over the phone, or via emails and webchats.
•Provide support and comprehensive product/service information to customers
•Build relationships with customers and partners.
•Assist customers in making purchasing decisions and provide quotes.
•Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers
•Processing customers complaints and investigations and raising them against our third-party partners.

Customer Advisor

Atechy Group

•	Collected and interpreted data.
•	Analysed results.
•	Reported the results back to the relevant members of the business.
•	Provided quality assurance of imported data and processed confidential data and information in accordance with guidelines.
•	Worked alongside teams within the business or the management team to identify business needs.
•	Developed and implemented Database.
•	Generated reports from one or multiple systems.
•	Was responsible for training and development for all new starters in the department.
•	Implemented and developed ongoing program initiatives through communication and collaboration.

Executive Financial Data Analyst and Data Quality Analyst

BE KEEN LIMITED

•	As required by Be Keen every customer was approached individually and a connection was built with them to meet their needs.
•	Achieved specific targets along with certain KPIs on a daily basis.
•	Devised creative ways and strategies to greet customers and ensure their satisfaction.
•	Ensured customers’ awareness of the company’s loyalty programs.
•	Conducted internal and external product training.
•	Prepared and executed sales pitches and presentations.
•	Referred new clients and avenues to build relationships and grow business opportunities.
•	Proactively identified and solved complex strategy problems that impacted sales management and business direction.

EX NIHILO PARIS

•	Fully trained new team members and ensured they were up to date with any new launches.
•	Promoted brand awareness and new launches using promo tables, influencers, and events.
•	Kept track of stock levels.
•	Kept track of sales and found ways to push slow moving products.
•	Maintained consistent sales and ranking in perfumery.
•	Built my clientele and dealt with VIP customers.
•	Ensured the brand’s and my own presentability.
•	Motivated the team and made them aware of their targets.
•	Made decisions in regard to new selected fragrances that would be launched every year for every department store.
•	Reported performance figures and sales KPIs to my direct superiors.

Assistant Manager

Ormonde Jayne Perfumery

•	Dealt with high level clientele.
•	Every customer was approached individually, and a connection was built with them to meet their needs.
•	Devised creative ways and strategies to greet customers and ensure their satisfaction.
•	Achieved and went beyond given sales targets.
•	Consistently maintained time and budget targets through strategic leadership and communication.

Brand Representative

Alissar Ltd 

-Processing orders.
-Liaise with transport companies, suppliers and clients.
-Devising rotas for staff
- Ensuring that quality objectives and delivery deadlines are met. 
-Maintain stock control and reconcile with data storage system.
-Maintain standards of health and safety, hygiene and security.
- Produce reports and statistics regularly.

Warehouse Operator

Maplin

Job Duties:
o	Generating leads, meeting exceeding sales goals. 
o	Helping determine pricing schedules for quotes, promotions, and negotiations.
o	Preparing weekly and monthly reports.
o	Obtaining deposits and balance of payment from clients.
o	Answering client questions about credit terms, products, prices and availability.
o	Making sure that the product matches the client needs and trying to make some multi sales. 
o	I have achieved, colleague of the month in all London regions stores in a very short period of time.

Sales Associate

Al-diwan united

•	Built and maintained relationships with clients.
•	Tracked orders and deliveries.
•	Answered, screened and forwarded incoming phone calls.
•	Received and sorted daily mail.
•	Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
•	Kept updated records of office expenses, costs estimate, negotiations, and approved budgets within the timeframes given by clients and managers. 
•	Ensured health and safety regulations were met.
•	Dealt with complex and sensitive correspondences, including telephone and personal inquiries.

Manager Of Public Relations

I am an Account Executive at Odoo, a leading open source ERP software company. I joined Odoo in January 2024, after working as a Senior Business Development Representative at NetSuite, a cloud-based business management platform. 

I have a Bachelor of Laws - LLB from the University of East London and a Higher Diploma in Paralegal Practice from the National Association of Licensed Paralegals. I also have a certification in Negotiation from Harvard Business School Online. I have a diverse skillset ranging from sales to management and legal expertise, and I am creative, confident, and enthusiastic. 

I work hard, take initiative, and implement my skills to achieve goals and solve problems. I value teamwork, support, and responsibility, and I have excellent people and organizational skills. I am passionate about learning new things, exploring new opportunities, and making a positive impact.

taplio

The Battle

Shefiq Abdulla

Mounaf Al Habbal

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