Advanced Behavioral Therapy

Chief Operating Officer

Maharishi International University

➙ Managed $40M P&L while reducing costs by $12M through optimization
➙ Led 350-person non-academic organization including finance, facilities, security, hospitality, transportation, food service, sustainability, and fundraising
➙ Established PMO and continuous improvement program, standardizing methodologies across departments

Muller Media LLC

➙ Drove growth for MoneyUnder30.com and DoughRoller.net, leading to $12.5M combined exits through strategic sales
➙ Managed remote team of 25 across 5 countries while optimizing content operations and SEO performance
➙ Generated 100% year-over-year revenue growth through data-driven strategic planning and execution

Owner

XLMedia Plc

➙ Led global operations with $8M+ portfolio utilizing Looker Analytics to drive performance metrics and financial decisions
➙ Implemented agile methodology reducing costs 15% while doubling editorial output across international team
➙ Directed strategic digital transformation initiatives through technology integration and cross-functional partnerships

VP, Personal Finance/Interim COO

Highmark Inc.

➙ Created NICE call auditing system for nursing teams to optimize patient outcomes and reduce response times
➙ Built Skills Inventory System using Power BI analytics to identify and address organizational capability gaps
➙ Achieved $600K cost reduction through strategic process optimization during COVID-19 transformation

Director, Operations Support

➙ Built 30-person learning organization supporting 5,000+ employees across multiple business divisions
➙ Developed comprehensive skills assessment framework improving operational literacy rates by 50%
➙ Increased employee retention 10% through data-driven talent development and career pathing initiatives

Director, Learning and Development

Highmark Health

➙ Created enterprise-wide Leadership Accelerated Program spanning four rotations across major subsidiaries
➙ Enhanced recruiting effectiveness 50% through implementation of strategic talent analytics platform
➙ Improved cross-functional leadership retention 15% through structured rotation and mentorship program

Manager, Talent Management

Cleveland Clinic

➙ Achieved 100% compliance in executive and physician onboarding and coaching program across regional hospital network
➙ Reduced new leader time-to-productivity 25% through redesigned onboarding and readiness development framework
➙ Delivered measurable 10% improvement in leadership metrics through cohort training and coaching model

Organizational Effectiveness Consultant

➙ Improved operational leadership effectiveness 10% for 25 leaders through strategic training and coaching initiatives
➙ Built data-driven high-potential identification program expanding leadership talent pipeline across 3 regions
➙ Reduced leadership program delivery costs by 15% while maintaining quality and expanding regional reach

Leadership Development Consultant

Bank of America

➙ Increased revenue 5% by coaching front-line staff on effective communication strategies 
➙ Created continuing education program achieving 50% improvement in staff proficiency metrics 
➙ Enhanced team performance through mentoring and targeted skill development initiatives

Proficiency Coach

➙ Achieved 80% service level goal within three months through new training curriculum 
➙ Supported 200+ consumers with mortgage refinancing through financial analysis 
➙ Maintained high customer satisfaction while managing complex loan requirements

Home Services Specialist

➙ Reduced delinquency rates 10% through enhanced credit profile analysis
➙ Decreased annual write-offs by $1M through predictive modeling implementation
➙ Increased new hire productivity 300% through redesigned onboarding program

Credit Risk Analyst

Customer Marketing Sales Associate

Chief Operating Officer at Maharishi International University | 15+ Years in Continuous Improvement, Multisite Leadership & Strategic Planning

I transform underperforming organizations through data-driven operational excellence and strategic leadership, with a proven record of optimizing complex operations across healthcare, higher education, and financial services. I specialize in building high-performing teams while driving significant cost reductions and process improvements. My focus is on creating sustainable operational frameworks that drive both financial results and organizational growth.

Key Achievement: Recently led university-wide strategic transformation resulting in $12M in annualized savings (30% reduction) while maintaining service quality and operational integrity.

Core Skills:

• Operations Management & Process Optimization
• Strategic Planning & Execution 
• Change Management & Business Transformation
• Cost Reduction & Financial Analytics
• Team Leadership & Talent Development
• Performance Analytics & KPI Implementation

Technologies:

• Power BI Analytics
• Business Central
• Looker Analytics
• NICE Call Systems
• Microsoft Office Suite

Industry Expertise:

• Healthcare Operations
• Higher Education Administration
• Financial Services
• Digital Media & Technology
• Organizational Development
• Process Improvement

Christopher M. Muller

LeadYouth

🔷 Empowered 600+ students to build confidence, leadership, and public speaking skills.
🔷 Helped students win speech, debate, and leadership competitions at school and community levels.
🔷 Supported students in securing leadership positions in school councils, clubs, and extracurricular activities.
🔷 Developed programs that equip students with emotional intelligence, resilience, and an entrepreneurial mindset for future success.
🔷 Built a team of passionate young people, providing them with opportunities to showcase and sharpen their leadership, communication, and emotional intelligence skills, while serving as role models for the next generation.
🔷 Contributed to Forbes with thought leadership on empowering youth.
🔷 Alleviated parents’ concerns by providing strategies to build their children's confidence and prepare them for success.

Founder

College of Public Speaking

🔷 Trained by College of Public Speaking London (Accredited by CIMA): Gained expert-level communication skills to deliver powerful presentations and inspire confidence in leadership.
🔷 Advanced Training the Trainer (ILM): Mastered advanced training techniques to effectively teach and lead groups, ensuring impactful learning experiences for clients.
🔷 Professional Award in Training the Trainer (NCFE): Developed specialized expertise in training adults and businesses to enhance their speaking and leadership capabilities.

Presenter/Marketer/Trainer for Online Diploma in Spoken Communication

City of Mesa

ERP Applications Group:
🔷 Managed City’s PeopleSoft HR, Payroll systems.
🔷 Developed ROIs for self service and E-Business apps.
🔷 Evaluated software for City’s requirement for latest technology.
🔷 Created business processes, tools and metrics for Business units’ daily functions.

IT Engineer

🔷 Led the successful PeopleSoft HR data conversion project for DHL and Airborne, ensuring seamless integration.
🔷 Managed and reviewed offshore vendor work assignments for HR, Payroll, and Timekeeping IT projects, optimizing efficiency and quality.
🔷 Developed proposals and provided recommendations for implementing Learning Management Systems (LMS) and Vendor Management Applications.
🔷 Spearheaded the implementation of Resource Management and Vendor Management tools and processes across the Americas region.
🔷 Configured and maintained development and test environments for DHL's HR systems, ensuring smooth database and application performance.
🔷 Designed and built a custom database for the Resource Management system, enhancing efficiency and functionality.
🔷 Identified and addressed data redundancy issues and integration gaps in the Kronos Timekeeping system during an upgrade project.
🔷 Defined organizational structures, roles, capabilities, and processes for Resource Management, improving overall process efficiency.
🔷 Gathered and analyzed requirements from the Resource Management organization to create tools that supported key processes.

Designer ERP

Discount Tire Company

ERP (PeopleSoft HR, Payroll) Programming, Implementation and DBA: 
🔷 Managed the data conversion and configuration for PeopleSoft HRMS 8.3 upgrade, ensuring a smooth transition from legacy systems.
🔷 Led the platform migration from AS400/DB2 to Windows/SQL Server 2000, enhancing system performance and scalability.
🔷 Installed and configured SQL Server 2000 Enterprise edition, ensuring seamless integration with PeopleSoft applications.
🔷 Performed routine database maintenance, including optimization, tuning, backups, and security tasks to ensure smooth operations.
🔷 Created databases, sizing requirements, and disaster recovery plans to safeguard critical data and minimize downtime.
🔷 Designed and implemented over 100 programs (SQR, Application Engine) for HR, payroll, and training modules, streamlining data processing and reporting.
🔷 Developed technical specifications, interfaces, and unit testing plans for various modules, ensuring efficient system integration.
🔷 Created business process maps and led workflow implementation, improving operational efficiency across departments.
🔷 Spearheaded the implementation of the health benefits module, managing functional requirements and working with UnitedHealth Care provider.

Programmer Analyst

Founder @ LeadYouth Education - Communication | Leadership Skills - Transforming Children 8 + Into Confident Speakers and Exemplary Leaders! (Learn How to Boost Your Child's Confidence, Influence and Authority!)

Hi, I’m Sarat, founder of LeadYouth. I’m dedicated to helping youth become excellent speakers, leaders and emotionally intelligent thinkers. I love presenting and leading for the impact they create. Before LeadYouth, I spent 12 years in IT, specializing in programming and ERP apps, and earned an MBA from WP Carey School. 

As a former high school debater and leader, confidence fueled my success in IT. Now, as a mother of four teens, I’m passionate about helping kids build the same foundation. Through LeadYouth, I empower students (8+) with leadership, communication, and EI skills for success in school, career, and life.

Seeing my students grow inspires me. With the right support, they can become leaders, entrepreneurs, and change-makers.

Milestones:
⭐️ 12 years in IT as an engineer, learning and mastering systems and technology.
⭐️ MBA from WP Carey School, equipping me with business and leadership strategies.
⭐️ Certified in Public Speaking and Leadership by the College of Public Speaking London, ILM, NCFE, and Halogen Foundation Singapore.
⭐️ Founded LeadYouth in 2018, empowering hundreds to lead, excel, and grow. Invited by Forbes to share articles on thought leadership.

WHAT WE DO: 👇👇
✅ Empower youth to become confident speakers, leaders, and emotionally intelligent thinkers.
✅ Prepare them for success in leadership, jobs, and entrepreneurship, with resilience to face challenges.
✅ Equip them to engage with diverse people, broaden perspectives, and lead effectively in the 21st century.

WHO WE HELP:
👨‍👩‍👧‍👦 Parents who want their children to lead with confidence, purpose, and influence.

Children 8+ to:
⭐ Speak and present with confidence, excelling in speech and debate competitions.
⭐ Lead student councils, projects, and after-school initiatives, driving change and making an impact.
⭐ Build the confidence to start a business or create a movement to inspire others.

REAL WINS:
✅ Boosted self-confidence, emotional intelligence, leadership skills, and emotional resilience.
✅ Wins in speech, debate, and MUN competitions, plus elected leadership positions and mentoring opportunities.
✅ Job-ready communication, goal-setting habits, entrepreneurial thinking, and the ability to create meaningful content.

WHY IT WORKS:
💡 Expert-designed programs created by top professionals in public speaking, leadership, psychology, and education.
💡 Personalized, engaging, and fun learning experiences in a safe, trust-filled environment.
💡 Peer mentors who inspire and connect, fostering growth and development.

LEARN MORE:
info@leadyouth.org
www.leadyouth.org

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The Battle

Christopher M. Muller

Sarat J Chakravarthi - Mentor for Youth

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