Advanced Behavioral Therapy

Chief Operating Officer

Maharishi International University

➙ Managed $40M P&L while reducing costs by $12M through optimization
➙ Led 350-person non-academic organization including finance, facilities, security, hospitality, transportation, food service, sustainability, and fundraising
➙ Established PMO and continuous improvement program, standardizing methodologies across departments

Muller Media LLC

➙ Drove growth for MoneyUnder30.com and DoughRoller.net, leading to $12.5M combined exits through strategic sales
➙ Managed remote team of 25 across 5 countries while optimizing content operations and SEO performance
➙ Generated 100% year-over-year revenue growth through data-driven strategic planning and execution

Owner

XLMedia Plc

➙ Led global operations with $8M+ portfolio utilizing Looker Analytics to drive performance metrics and financial decisions
➙ Implemented agile methodology reducing costs 15% while doubling editorial output across international team
➙ Directed strategic digital transformation initiatives through technology integration and cross-functional partnerships

VP, Personal Finance/Interim COO

Highmark Inc.

➙ Created NICE call auditing system for nursing teams to optimize patient outcomes and reduce response times
➙ Built Skills Inventory System using Power BI analytics to identify and address organizational capability gaps
➙ Achieved $600K cost reduction through strategic process optimization during COVID-19 transformation

Director, Operations Support

➙ Built 30-person learning organization supporting 5,000+ employees across multiple business divisions
➙ Developed comprehensive skills assessment framework improving operational literacy rates by 50%
➙ Increased employee retention 10% through data-driven talent development and career pathing initiatives

Director, Learning and Development

Highmark Health

➙ Created enterprise-wide Leadership Accelerated Program spanning four rotations across major subsidiaries
➙ Enhanced recruiting effectiveness 50% through implementation of strategic talent analytics platform
➙ Improved cross-functional leadership retention 15% through structured rotation and mentorship program

Manager, Talent Management

Cleveland Clinic

➙ Achieved 100% compliance in executive and physician onboarding and coaching program across regional hospital network
➙ Reduced new leader time-to-productivity 25% through redesigned onboarding and readiness development framework
➙ Delivered measurable 10% improvement in leadership metrics through cohort training and coaching model

Organizational Effectiveness Consultant

➙ Improved operational leadership effectiveness 10% for 25 leaders through strategic training and coaching initiatives
➙ Built data-driven high-potential identification program expanding leadership talent pipeline across 3 regions
➙ Reduced leadership program delivery costs by 15% while maintaining quality and expanding regional reach

Leadership Development Consultant

Bank of America

➙ Increased revenue 5% by coaching front-line staff on effective communication strategies 
➙ Created continuing education program achieving 50% improvement in staff proficiency metrics 
➙ Enhanced team performance through mentoring and targeted skill development initiatives

Proficiency Coach

➙ Achieved 80% service level goal within three months through new training curriculum 
➙ Supported 200+ consumers with mortgage refinancing through financial analysis 
➙ Maintained high customer satisfaction while managing complex loan requirements

Home Services Specialist

➙ Reduced delinquency rates 10% through enhanced credit profile analysis
➙ Decreased annual write-offs by $1M through predictive modeling implementation
➙ Increased new hire productivity 300% through redesigned onboarding program

Credit Risk Analyst

Customer Marketing Sales Associate

Chief Operating Officer at Maharishi International University | 15+ Years in Continuous Improvement, Multisite Leadership & Strategic Planning

I transform underperforming organizations through data-driven operational excellence and strategic leadership, with a proven record of optimizing complex operations across healthcare, higher education, and financial services. I specialize in building high-performing teams while driving significant cost reductions and process improvements. My focus is on creating sustainable operational frameworks that drive both financial results and organizational growth.

Key Achievement: Recently led university-wide strategic transformation resulting in $12M in annualized savings (30% reduction) while maintaining service quality and operational integrity.

Core Skills:

• Operations Management & Process Optimization
• Strategic Planning & Execution 
• Change Management & Business Transformation
• Cost Reduction & Financial Analytics
• Team Leadership & Talent Development
• Performance Analytics & KPI Implementation

Technologies:

• Power BI Analytics
• Business Central
• Looker Analytics
• NICE Call Systems
• Microsoft Office Suite

Industry Expertise:

• Healthcare Operations
• Higher Education Administration
• Financial Services
• Digital Media & Technology
• Organizational Development
• Process Improvement

Christopher M. Muller

Hacking HR

Director, Program Strategy & Growth

Certificate Programs Facilitator & Strategist

Program Facilitator

Workforce Charm

Founder, Career Coach

Career Coach

Hi, I’m Vanessa Anello! I'm Director of Program Strategy and Growth at Hacking HR and Career Coach at my company, Workforce Charm. I have had the privilege of guiding 6,000+ professionals on their journeys to recognition, promotion, and genuine career fulfillment. My background spans roles at NBCUniversal, Wasserman Media, Clear Channel Communications, Fairlife, FX, and more, experience that has shaped my commitment to helping dedicated professionals succeed on their own terms.

What We’ll Accomplish Together:

HACKING HR - 
My focus is on creating programs that are not just engaging but impactful, pairing world-class faculty with hands-on learning, cutting-edge simulations, and practical tools you can put to work right away.

Whether you’re an individual advancing your career or a company investing in your people, the goal is the same. Together, we’ll accelerate careers, strengthen teams, and equip you with the tools to thrive in the future of work.

WORKFORCE CHARM -
I designed my approach to pinpoint the specific skills, behaviors, and strategies you need to level up. Through one-on-one coaching, targeted actions, and strategic leadership development, we’ll get you on the fast track to the career (and lifestyle) you’ve been working toward.

Here’s How I Can Help You:
• Gain clarity and confidence to go after your next promotion
• Master essential leadership and visibility skills
• Ensure you receive the recognition you deserve
• Build a sustainable work-life balance that supports both ambition and well-being

Ready to Get Unstuck?

>> Visit workforcecharm.com for a closer look at my programs.
>> Send me a direct message to discuss your career goals.
>> Schedule a 15-minute FREE Clarity Call to get started on a Professional Development Plan.

Turn your dedication into the recognition you deserve. Looking forward to speaking soon!

Vanessa Anello

Really looking forward to tomorrow’s session at the Hacking HR AI Experience Summit!!!

We’re talking about what it actually takes to move from AI strategy to something real. So we'll take the time to talk about the systems, the readiness, the messy middle that nobody likes to talk about :)

It’s a solid group of people who’ve been in the trenches with this work, and I think the conversation’s going to be a good one.

I’ll drop the link in the comments. Join us!

Daniel Hulme | Rob T. Lee | Lauren Glass Mullins | Mrinal Mohanka | Kelly Stover

Director, Program Strategy & Growth | Career Coach | Helping careers grow and teams work better.

We’ve got panelists from Amazon, Oracle, Google, JPMorgan Chase, Deloitte, IBM, SAP, Fidelity, Deutsche Bank, KERING, RBC, HP, and Save the Children. Join us at the AIx Summit to learn directly from the leaders shaping the future of work! See you there 😁

⚠️ If you’re having trouble accessing the event on LinkedIn Live, you can jump in through YouTube so you don’t miss anything.

👉 Join the live stream here: https://bit.ly/4iwtang

If anyone messages you saying they can’t get in, feel free to pass this link along, repost, and tag a friend. We want everyone to be in the room with us.

#AISummit #AIExperienceSummit #HackingHR

Open video: The AI Experience Summit Day 2 on bit.ly

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Christopher M. Muller

Vanessa Anello

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taplio

The Battle

Christopher M. Muller

Vanessa Anello

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Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Vanessa Anello's LinkedIn Performance

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