Chris Mitchell

CubiCasa

- Leading initiatives to convert high-volume free users into paid users through targeted campaigns, customer education, and Plus package improvements.
- Contributing to the continued development of the Preferred Pro partnership program, focused on giving photographers more marketing firepower and higher earnings per shoot.
- Collaborating across product, marketing, and customer success to build programs that actually solve problems and move the needle.
- Rolling out new tools and messaging strategies to support photographers in growing their businesses and capturing more market share.

Senior Strategic Sales Manager

- Landed a partnership with the 2nd and 5th largest MLS in the U.S. in addition to many other top 25 platforms.
- Leveraged strategic press releases and LinkedIn connections in my outreach strategy to land meetings with executives at the top 50 MLSs. 
- Closed one of the largest SaaS-enabled insurance inspection companies in the U.S., and one of the largest real estate photography companies in the nation. 
- Built out marketing & training materials to engage brokerages surrounding our top MLS partners to bolster adoption from large brokerages and agent teams. 
- Ran strategic webinars with top MLS members to gain adoption in order to achieve our mission of getting a floor plan on every listing in the U.S.  
- Helped AMCs, appraisers, and insurance adjusters to streamline their workflow, reduce time on site, and make their floor plan creation process more scalable via our innovative room scanning technology and backend floor plan service.

Strategic Sales Manager

As an SDR at CubiCasa, I have generated over $5 million in the sales pipeline, booked and ran 100's of customer demos, closed nationwide enterprise deals, and implemented new systems and processes which have transformed the way our sales team operates. When I started, there were very limited sales processes in place, almost no marketing automation, and zero lead qualification criteria in place to differentiate between MQLs & SQLs. I am a process nerd, so I created my own processes, many of which were approved for implementation. 

Challenges & Achievements: On challenge I've encountered as a salesperson was the ever-increasing volume of inbound signups & meetings, but no way to filter, qualify and prioritize deals. In addition to centralizing communication in the CRM for better sales & marketing alignment with tools like Kixie, I've also piloted & implemented marketing automation technology to empower our sales team with the tools necessary to prioritize the largest & hottest deals.

Working Remotely With Sales, Marketing, and Customer Success: I've worked closely with our marketing & product teams to create better sales & marketing alignment, establish lead qualification criteria, and engineer inbound & outbound sales cadences designed to activate customers faster and reduce friction in the sales process. In addition to improving sales & marketing processes, I've played an essential role in helping our product team improve features & customer experience by providing feedback from the front lines to help make CubiCasa the leading floor plan solution and playing a part in CubiCasa's acquisition by Clear Capital in 2021.

Intelus Agency

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Our virtual assistants have at least 2-3 years of experience in their role, speak & write fluent English, and they can work during U.S business hours or any time zone you prefer.

Customer Service Assistants
We can manage your live chat, answer inbound phone calls and emails, run NPS surveys to improve customer satisfaction, and collect reviews from your best customers.

Executive Assistants
We can manage your inbox & calendar, answer phone calls, screen visitors, compile reports, make travel arrangements, and much more.

Marketing Assistants
We can manage your website & social media, write blog posts, perform SEO tasks, manage your PPC ads & newsletter and create and edit image & video content.

Lead Gen & Sales Assistants
We can generate leads through cold email & LinkedIn outreach, cold calling, schedule and run demos, and manage your CRM & sales pipeline.

Operations Managers
We can onboard new customers, manage internal and client facing tasks and ensure your team stays compliant with budgets and timelines.

Don't See Your Role?
We can source qualfied talent for almost any role you can think of. To get a customized consultation and your first round of qualified candidates, book a call from our website.

Why Hire Intelus Virtual Assistants?
📈 Scale your business & team without adding much to overhead costs
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Founder

Chris Mitchell Marketing

In 2011, I founded Chris Mitchell Marketing, a full-service digital agency offering web design, branding, SEO, SEM, and social media marketing to clients across the U.S. We helped many clients achieve record-breaking increases in online sales and improved customer experience through a data-driven approach. Average project sizes ranged from $3,500 - $40,000 with many notable clients like Boston Trade (formerly known as Snowhite Hospitality), Associated Rack Corporation, and Signature Brides & Design. 

Worked with small to medium sized businesses to increase their web presence, generate qualified leads, and improve their sales process through conversion optimized sales funnels, and user experience design.

Founder & CEO

Certified Payment Processing

As a local Account Executive, I took appointments from SDRs and presented innovative payment processing solutions to local business owners to save them money on their transaction fees. I took up to 8 daily appointments set by SDRs to discuss opportunities for lowering credit card processing fees and increasing the business owners’ revenue with solutions such as ATMs. I signed 10 accounts in my first 2 weeks at $500+ per month, per account. Despite my rapid success, the company permanently closed before my pivot to the marketing & lead gen space.

Account Executive

Motor Club Of America MCA

At Motor Club Of America, I was one of the top-performing sales representatives recruiting, and signing up over 100 new accounts within less than a year. I leveraged social selling, YouTube video growth hacking, and email marketing to propel myself to the top of the leaderboard.

Marketing & Sales Associate

Turner Medical, Inc. DBA In'Tech America

I set up and operated CNC Swiss turn lathes producing precision surgical tools, and implantable medical devices. I ran as many as 8 machines at a time. I also ran wire EDM machines, did heat-treating ops, precision grinding, assembled parts, ran a laser etching machine, sandblaster, Mazak, and Haas CNC mills, and ran the chemical processing line.

CNC Swiss Turn Operator & Setup Tech

FMI Hansa Medical Products, LLC

I set up and operated CNC Swiss turn lathes producing high-precision surgical tools and implantable medical devices. I ran as many as 6 machines at a time. I also ran wire EDM machines, did heat-treating ops, precision grinding, assembled surgical instruments, and ran the chemical processing line.

CNC Swiss Turn Machinist

Street Shop Inc

As a manual machinist at Street Shop, I built custom chassis components for rare Corvettes that were featured in magazines including Corvette Enthusiast, Corvette Mag, and LSX Magazine. I set up and ran a Bridgeport mill & manual lathe, operated a hydraulic press, assembled complex suspension components, sandblasted, assembled chassis, and built custom welding fixtures.

Manual Machinist

B2B Sales & Marketing Advisor | Strategic Sales Manager at CubiCasa | Founder at Intelus Agency

I’m a Senior Strategic Sales Manager who believes the best ideas don’t come from a boardroom, they come from the people actually using your product. Throughout my career, I’ve helped turn real customer feedback into real product improvements, working closely with product and marketing teams to roll out updates that make a measurable difference.

One of my biggest wins was shaping the CubiCasa Preferred Photographer Program. By rethinking how we positioned the program and making it easier for photographers to see the value, we saw a major spike in inbound interest. That growth led to broader adoption across the U.S. and a solid lift in revenue.

Now, in my current role, I’m focused on converting more of our free users into paid ones by continuing to refine the Plus package and expanding our Preferred Pro partnership program. The goal? Help photographers earn more per shoot and give them better tools to stand out in a competitive market.

I’m hands-on with strategy, sales, and product feedback loops, and I’m always looking for new ways to create value, both for our users and for the business.

In addition to my professional achievements, I’ve personally shared insights and authored articles featured on platforms like Zapier, Forbes, Authority Magazine, Social Champ, and Selling Signals. I enjoy connecting with forward-thinking companies and professionals to exchange ideas and explore opportunities to create meaningful impact.

At Intelus Agency, I productized LinkedIn lead generation and content marketing via a SaaS selling model, the first of its kind in the industry. As a bootstrapped company with zero investors or partners, I scaled the company from $1k per month with a single client to over six figures in 2 years using a combination of inbound content marketing, strategic outreach, and growth-hacking techniques. 
 
Sales Forecasting & Marketing Budget Allocation: I accurately forecasted annual sales projections based on annual historical sales data and sales pipeline forecasts from Freshworks CRM and Freddie AI. Using our sales projections, I established base and stretch goals with bonuses and incentives for the sales & marketing team to exceed our goals at least 7 months out of the year. 

Multi-Channel Outbound Playbook Creation:  I crafted proven data-driven prospecting strategies for cold emailing, LinkedIn outreach, Upwork video outreach, cold calling on different personas, and developing personalized outreach campaigns based on their unique use case. While building and validating an effective outreach playbook, I simultaneously created sales training and enablement materials for SDRs and AEs. 

SaaS + Service Product Development: I analyzed competitive solutions to identify gaps in the market demand and what was offered. Armed with research and a passion for giving customers a better solution for generating leads on LinkedIn without spamming people or tarnishing their reputation in the industry, I developed a truly unique lead generation service with a strong focus on a hands-on relationship-driven approach with very little to reliance on automated messaging solutions. In addition to revolutionizing the B2B lead generation service industry, I developed a unique approach to LinkedIn ads and content marketing by strategically leveraging data which enabled us to reduce wasted marketing spend and achieve a lower cost per lead.

Kicklo

Global Brand Ambassador

TECO MARINE (l.l.c)

Operations Manager

Majid Al Futtaim

In the role of an Operations Specialist, spearheaded all the regular back-office operations and activities while overseeing the
successful execution of CRM/Online portal migration, Process Improvement and Automation projects.
o Orchestrated the Front-office Call-centre & imparted training while providing the trainees with elaborate feedback based
on Quality Auditing.
o Achieved high rate of customer retention by ensuring the provision of excellent customer service and timely resolution of
the complaints
o Cross sold the products and services to the customers over phone-calls or on their office visits and ensured continuous
generation of leads for accelerating sales.
o Offered support to the internal departments regarding various product and process related queries asked by customers
through different channels of communication.
Notable Achievements
o As a regular and disciplined employee and received appreciation certificates for 100% Attendance for three consecutive
years - 2013, 2014 and 2015. (Din’t take a single unplanned/sick leave during the tenure of 5 and half years).
o Recognized by the organisation for the diligent endeavors and received appreciation certificates for the best performance
in January 2012 and for 100% accuracy in raising the correct incidents/cases in December 2013.

Operations Specialist

Network International

As a Contact Management Officer, effectively handled the third party contact center calls for multiple banks and financial institutions. 
o Played a key role in establishing a new MAF Finance call centre, imparted training to the new joiner along with the feedback for improvement of the process and customer service quality.
o Processed the Credit Card authorisation requests received on Call, Email and FAX for the third party bank’s Call Centres.
o Regularly managed the merchant helpdesk calls and the resolution of issues and complaints by troubleshooting and arranging for the technician visits.

Officer - Contact Management

Emirates NBD

As a Customer Service Specialist effectively handled the call-centre calls with the aim to increase the incidence of first-call-resolution while reducing the number of tickets raised to the bank office and other internal departments. 
o Adopted cross-selling strategy to help the sales team by enabling lead generation and sales of other products and services.
Notable Achievements
o For the consistent efforts, was recognised and awarded by the organisation with a Certificate of Recognition for
Outstanding Performance in Feb.2011, and for Excellent Customer Service in March 2011.

Customer Service Specialist

WNS Global Services

Worked for a US-based Back-office process named as Ameriprise Financial (a sister concern of American Express) and
processed the cases for setting-up the new accounts of the insurance policy buyers.
o Resolved various customer queries received through different channels including email and fax.
o Worked on various software and applications including COLA, C2P3, Phase3, Surpass and Clarify-CRM.
o Also served as a Temporary Quality Checker to successfully replace the Quality Monitoring Executives during their absence.

Customer Service Associate

Reliance Communications

o Assisted the users on General Inquiries, Billing related Info and Disputes, Promotions and troubleshooting for network
issues, national and international roaming related issues and other complaints.
o Cross sold the different products and services to the existing customers by providing detailed information on features and
benefits
o Got internally transferred to Back Office for managing Callers Ring Back Tone (CRBT) activation, cancellation and
maintenance of the CRBT account.
o Worked on resolving the general inquiries and complaints raised by call centre agents by making outbound calls and SMS.
o Worked on different Telecom Software and applications such as Clarify CRM, ICCM, and CRBT Application.

Customer Service Executive

Operations Manager | Business Developer | Fostering Business growth by building trusted Client Relationships

A versatile and self-starting Operations & Sales professional with over a decade of profound Banking Industry experience and success with achieving the commercial goals of the banks by leveraging strong background in Banking Operations, Customer Relations
Management and Sales.
I add value to banking businesses by effectively handling the client interactions to resolve critical queries, imparting training to
juniors to help them develop their proficiency in various processes and supporting the internal departments with complicated
customer queries received through various communication channels.
A proven communicator, I easily liaise with customers to build trusted relationships and enable the banks to retain a high
percentage of the personal and business accounts while strategising to help acquire more corporate business accounts.
Highly skilled in devising profitable marketing plans, I focus on process improvement and operational efficiency to achieve
better customer services, eventually, leading to achievement of deeper customer engagement and market penetration.
CORE STRENGTHS:
► Excellent communicator, adept in interacting with all the bank stakeholders, ensuring prompt rapport-building.
►Demonstrated leadership and mentoring abilities to help groom and develop the skills of the new joiners with adequate
training and feedback.
► Efficient in critical and parallel thinking to offer innovative solutions to effectively troubleshoot the technical and business
issues while addressing client queries.
► Proficient in managing time while effectively planning and prioritising the work-flow to ensure adherence to the project
deadlines.
► Strongly self-motivated to impart excellent customer services and achieve the highest levels of customer satisfaction.

PERSONALITY TRAITS:
➤ Amicable and flexible. Energetic and inspiring.
➤ Dependable, detail-oriented and holds strong work ethics
➤ A strong leader & team player with excellent professional networking skills

Vipinstiwari@gmail.com

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Chris Mitchell

Vipin Tiwari

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