Christopher M. Bowles

Strategment

Drive exponential growth and operational excellence for private and family-owned businesses through strategic guidance and hands-on consulting. Transform business performance with executive sessions, coaching, and workshops that align operations and strategic planning. Expert in KPI development and monitoring, rapid business scaling, organizational optimization, and leadership enhancement. Deliver actionable solutions to critical challenges, resulting in significant revenue growth, increased profitability, improved operational efficiency, and sustainable success.

Consultant | Growth Advisor

Magna Fides Ventures

Partner

The Haro Group of Keller WIlliams Historic District

Chief Operating Officer | Advisor

Homes for Heroes®

Managed day-to-day business operations concentrating on developing the leadership team, setting the operational direction and tempo, crafting and executing strategic and operational plans, guiding effective decision making, effectively allocating resources for maximum return, and leading teams in achieving goals and fulfilling company’s mission.

Trajectory: Sales Rep → Sales Manager → General Manager → VP of Ops → President | COO

President | Chief Operating Officer

Fish & Richardson P.C.

Oversaw the human resources function for the firm’s Atlanta, Houston, Minneapolis, New York, and Redwood City offices. Consulted with firm management on employment law, organizational development, performance management, employee relations, compensation and benefits, and recruiting and staffing needs. Project team leader for introduction of firm-wide employee recognition program. Managed firm’s staff performance evaluation, market pricing, and merit increase processes.

Senior HR Leader

U.S. House of Representatives

Office of U.S. Representative Jim Ramstad: Represented Minnesota’s Third Congressional District.

Representative's ambassador at public meetings, events, and ceremonies.  Managed constituent correspondence, drafted staff letters, and responded to complaints and inquiries.  Researched and analyzed legislative issues.

Congressional Assistant

United States Marine Corps

2nd Battalion, 7th Marines, 1st Marine Division (Rein).  2/7 War Dogs.  "Ready For All, Yielding To None.  Cry havoc and let slip the dogs of war." 

Sergeant of Marines.  Successfully planned, coordinated, and executed the battalion administrative functions for numerous deployments in support of combat operations.  Principal assistant to the Commanding Officer in all matters pertaining to legal personnel issues, internal organization, and operation of the legal section.  Supervised, trained, and developed a combat ready team of Marines.  Oversaw the accurate pay, benefits, personnel tracking, awards, and promotions for the battalion (1,000+ Marines and sailors).  Served as the Executive Officer’s Personal Security Detachment Team Leader during combat operations.  

Battalion Color Sergeant  
Rifle Range Top Shooter (11/2003) 
Corporal’s Leadership Course Honor Graduate (10/2003)

Non-Commissioned Officer in Charge, Battalion Legal Chief, and Personnel Administrator

Guiding $5M-$50M businesses to Multiple 8-Figure Growth | Generated $100M+ for clients | Growth Advisor | Ex: COO + President | US Marine

If your $5M-$35M business is facing:

- Slowing or stagnating growth
- Growth beyond infrastructure capacity
- A significant downturn requiring swift, strategic change

I've been there. And many businesses have encountered these obstacles and have not only reversed course, but leaped forward to multiple 8-figure growth.

And this transformation can happen without:

- Increasing your workload
- Incurring additional expenses
- Sacrificing more of your personal time

I've guided transformation from the ground up, enabling leaders like you to achieve dream outcomes. Here are some highlights:

- Boosting owner earnings by $12M+
- Elevating real estate, tech, and services firms to multiple 8-figure growth
- Uncovering $5M for a luxury resort through strategic marketing and process optimization
- Leading businesses in diverse sectors to dominate their markets, generating over $100M in sales
- Doubling a marketing agency's sales with a strategic pivot

My approach is simple: Identify growth barriers and deploy proven solutions for lasting, scalable success.

Here’s how I can help you:

1. Subscribe to the Multiple 8-Figure Growth newsletter at christophermbowles.com for weekly insights. Learn from case studies of businesses scaling their operations and revenues, with actionable strategies to fuel your growth.

2. Comprehensive Business Diagnostic: A deep dive to discover obstacles and hidden opportunities. Like an x-ray for your business, highlighting effective areas and uncovering potential earnings in sales, marketing, leadership, and finance. On average, we find over $1M in easily achievable earnings, with a clear roadmap to access these gains and more.

3. Business Operating System Install and Implementation: Custom solutions to make your operations smoother and support sustainable growth. We streamline your processes, set clear goals, and introduce tools and methods to boost productivity across your business.

4. Ongoing and Bespoke Coaching and Consulting: Tailored, continuous support to tackle the complexities of scaling. Includes strategy sessions, actionable advice, and accountability practices to keep you on track toward your ambitious goals. Whether it’s refining your model, exploring new markets, or building your leadership, our coaching evolves with your needs.

Ready for transformational growth? Choose one of the options above and let's get started. 

To your growth, success, and impact. 

Christopher M. Bowles (CMB)

Alpha Bank Albania SHA

•	Planned, organized and supervised daily the entire Branch activity by coaching and managing staff in order to ensure correct applications of procedures.
•	Develop relations with new customers, aiming the expansion of wealthy clientele base;
•	Maintained firm and careful relations with existing customers. Received continuously positive feedback from customers regarding careful and correct relationship with them.
•	Proposing new and existing products of the bank to every customer and potential customers.
•	Development of trust worthy climate, thanks to quality and correct services
•	Ensured high quality services to the Branch clientele;
•	Ensured staff motivation by creating a pleasant working environment in the Branch in order to overcome targets.
•	Evaluate Staff performance on regular basis and follow up on staff evaluation. Staff training and upgrading, for efficient service.
•	Monitors the selling activity of all staff and provide instructions if necessary, perform sales calls.

V.I. P Branch Manager

Bethany Social Services

•	Placement of orphan children in an orphanage.
•	Assessment of pregnant women entering the program.
•	Assignment of individual treatment plan for each pregnant woman in the program.
•	Counselling session with pregnant women in crisis.
•	Placement of pregnant women in host family homes.
•	Visiting cases at Maternity Hospital.
•	Providing pregnancy and parenting classes.
•	Registering babies in day care.
•	Referral of cases for sponsorship program.

Social Worker

Social Worker for two project, Shepherding Program (Pregnant Women in Crisis) and Foster Care. 

•	Placement of orphan children in an orphanage.
•	Assessment of pregnant women entering the program.
•	Assignment of individual treatment plan for each pregnant woman in the program.
•	Counselling session with pregnant women in crisis.
•	Placement of pregnant women in host family homes.
•	Visiting cases at Maternity Hospital.
•	Providing pregnancy and parenting classes.
•	Registering babies in day care.
•	Referral of cases for sponsorship program.

Digital Finance International (member of Finstar Financial Group)

•	Establish and maintain efficient processes for daily operations in Albanian market.
•	Polish customer journey and experience.
•	Envision and react to changing business needs, conditions and trends. Adapt processes and operations in order to sustain and grow business.
•	Coordinate budgeting process of operational activities.
•	Stay in tack within set operational budgets and sales targets.
•	Manage directly Customer Care, Debt Collection, Direct Sales, Payment processing divisions and operations. 
•	Executes sales campaigns on existing client database;
•	Actively cooperate with Marketing division and execute retention strategy. 
•	Implement methodology and regular audit of Loan granting, underwriting & operations risk management function;
•	Provide standard and operational reporting.

Operations Manager

•	Creating an inspiring team environment with an open communication culture
•	Setting clear team goals.
•	Delegating tasks and set deadlines for the internal team
•	Training staff on the loan products
•	Motivate and inspire team members
•	Lead and facilitate constructive communication
•	Develop team members to fullest potential
•	Drafting different procedure for the company such as compliance procedure, complain procedure, procedure on risk operational.
•	Office administration, marketing reports, keeping office expenses, banking, etc.

Team Leader for Customer Care/Underwriter

Food Bank Albania

•	Managing records and receipts.
•	Reconciling daily, monthly and yearly transactions.
•	Processing invoices.
•	Preparing financial reports quarterly financial statement for programme and operational budgets.
•	Reconciling bank transactions.
•	Monitoring and controlling expenditure within the approved budget.
•	Managing cash controls as well as maintain book keeping up-to-date.
•	Ensure that financial transactions are properly updated and recorded.

Financial Officer

National Authority of Electronic Certification and Cyber Security (AKCESK)

Project Director of 'Safer and Better Internet for Children in Albania' a project of AKCESK and UNICEF ALBANIA

•	Provide strategic leadership and technical, operational, financial and managerial leadership for successful implementation of project activities.
•	Ensure that the program is technically sound, evidence based and consistent with funder and stakeholder's priorities
•	Oversees budget pipeline development and budget parameters
•	Conducts monthly reviews to ensure accountability of all project activities as well as the accurate and timely reporting of financial deliverables and obligations.

Project Director

American Bank of Investments

•	Planned, organized and supervised daily the entire Branch activity by coaching and managing staff in order to ensure correct applications of procedures;
•	Develop relations with new customers, aiming the expansion of wealthy clientele base;
•	Maintained firm and careful relations with existing customers. Received continuously positive feedback from customers regarding careful and correct relationship with them.
•	Proposing new and existing products of the bank to every customer and potential customers.
•	Development of trust worthy climate, thanks to quality and correct services
•	Ensured high quality services to the Branch clientele;
•	Ensured staff motivation by creating a pleasant working environment in the Branch in order to overcome targets.
•	Evaluate Staff performance on regular basis and follow up on staff evaluation. Staff training and upgrading, for efficient service.
•	Monitors the selling activity of all staff and provide instructions if necessary, perform sales calls.

Active participation in the elaboration of testing and evaluation of the Bank's products / procedures / programs / applications

Credit Agricole Albania, 

•	Manages the daily operations of the branch under my responsibility, providing professional orientation and solutions.
•	Ensures that Branch staff is continuously updated and have full acknowledge of bank’s products, services, procedures, polices and guideline.
•	Ensures that all staff is performing their day-to-day operations in compliance with Bank’s policies and procedures, KYC police and compliance regulations, as well as proper monitoring and follow up on the quality of customer’s files (physical and electronics)
•	Follow up joint work with departments and other sectors.
•	Prepare, follow up and monitors all the required reports (branch, compliance, marketing, sales) related to branch activity.
•	Ensures full application of procedures/policies regarding filing, custody and register maintained at branch level by branch employees.
•	Handles escalated customer issues, feedback and complaints, as well as shares best practices and suggestions for service improvement with other branches and Retail.
•	Responsible for coaching, training, animating branch employee in order to facilitate service levels and target achievements.

Branch Operations Supervisor

Credit Agricole Albania

•	Supervised daily operations of the Branch (cash transactions, transfers, accounts, deposits,
individual loans etc.); 
•	Approached and analysed individuals and business applications for loans and Credit Cards;
•	Application for credit / financing etc, deposit orientation, giving financial counselor
•	Maintained business customer’s relationship and Letter of Credit issuing and payment;
•	Monitored and contacted overdue customers on daily basis;

Deputy Branch Manager

Emporiki Bank Albania, Credit Agricole Group

Present the Bank products and services, terms and conditions to the existing and potential/new customers.
•	Develops regular contacts with customers (follow up correspondence business meetings, on-site-visit to their premises) in order to retain and attract them in a long-time and financially sound relationship with the Bank.
•	Follows up the customer credit applications and undertakes all necessary steps for the on time an adequate delivery of services.
•	Updating clients credit files with the required legal documents and other business/financial information on regular basis.
•	Collaboration with legal units of the bank regarding the legal status of the customers and collaterals offered, as well as with the appointed licensed evaluators for the collateral value.
•	Follows up on regular basis the defaults clients under her portfolio in order to improve the overall quality of portfolio.
•	Presents the products and services of the Bank to the existing or potential customers through prudent selection of marketing channels.
•	Supervises the correct execution of the daily operational transactions performed

Individual Sales Advisor

•	Informs the customers according to their request on the products, services and operations provided by the bank, including the terms and conditions.
•	Checks the accuracy of documentation submitted
•	Follows and applies the rules and procedures defined in the regulation of the Bank.
•	Opens and closes accounts for the individuals, physical and judicial persons and manage their documents.
•	Accepts, checks and manages the customers documents on the banking transfers and follows the necessary procedures for their accomplishment.
•	Communicates and cooperates with other unites of the Branch for the fulfillments of different customer’s requests
•	Informs the supervisor or the respective authority of the bank in case of suspicious transactions according to the Bank’s “Know your Customer Policy” and Money Laundering policies and procedures in force.
•	Performs other tasks given by the Branch Manager.

Customer Service Representative

Children of the World and Children’s Rights 

Social worker and social animator for youth and elementary roma community.

taplio

The Battle

Christopher M. Bowles

Ermira Kamberi

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