CIR REALTY

Licensed Real Estate Professional

CPN Digital Biz

Why I am passionate about digital business? 
-	Working online simply gives me the flexibility to work anywhere, anytime. I now have more time to spend with my loved ones.
-	I can target millions of customers globally in just 1 click.
-       I can earn a 5-6 figure monthly income. 
-	I have a system that is plug-and-play and fully automated. P.S., Computers are very smart so let them work for us.
-	I mentor entrepreneurs to successfully set up and run their digital businesses.

Want to know how digital businesses earn 5-6 figure monthly income?

Register here at www.claraphuongnguyen.com or email me at info@claraphuongnguyen.com to join a FREE Webinar and learn how online business has changed people's lives worldwide around the globe.

Digital Business Owner

Broyé Cafe & Bakery

•	Analyzed business performance to forecast sales and supply planning; Enhanced profitability by developing online and offline marketing and sales strategies to recruit new customers and implement retention plans.
•	Handled new coffee importation business and franchise expansion to drive business sales.
•	Managed and developed a team of 8 members to ensure the best customer service.
•	Oversaw administrative tasks of day-to-day operations.

Co-founder  -  Business Development

Abbott

•	Handled multi-source data integration, and reporting systems for the entire Asia, and performed data analysis to provide the business with market intel and solutions to drive market growth.
•	Proved successfully building business strategy using data-driven and customer-centric approaches.
•	Participated in new business initiatives, including Customer Relationship Manager (CRM) implementation, Customer Experience (CX) journey mapping, and Digital transformation.
•	Exercised leadership capabilities by successfully motivating and inspiring others.

Market Insight Director

VitaminMart

•	Set up a Start-up business in Vitamin and Supplement business in Vietnam.
•	Ran consultation businesses for international and local businesses

Co-Founder Start-Up Business Director

Grab

•	Analyzed and framed business issues/ opportunities to drive strategic initiatives and justify investors' investments using structural processes from issue identification, systems-level thinking, rigorous analyses, and actionable recommendations.
•	Led top business strategies, including automating customers' segmentation to drive loyalty and gross value, adapting and implementing new technology/tools/products developed at regional level.

Head of Market and Business Intelligence

•	Demonstrated leadership skills in managing customer insight initiatives from concept to completion.
•	Handled business analysis using internal and external data sources to provide cross-function planning including communication, distribution channel (B2B and B2C) strategy, and new product launches.
•	Facilitated workshops to develop new business ideas and solutions and conducted training for cross-functional teams about market research and analysis.

Head of Customer Insight Emerging Asia Markets

Vinamilk

•	Built Market research function from zero to become the center of business strategy and operations.
•	Integrated internal and market data; performed deep dive analysis to provide business with insightful and actionable recommendations.
•	Worked closely with Marketing team to build brand communication strategy and with Sales team to drive channel effectiveness.

Head of Research

Unilever Thai Trading LTd

•	Handled all types of market research from Qualitative, Quantitative, Strategic studies (Habit & Attitude, Need segmentation, Category drivers) and Tracking research (Brand Health Performance, Retail Market Measurement, Household World Panel, and Shopper tracking).
•	Supported project team to analyze and evaluate the business potential to enter white space markets such as China, Philippines, Thailand, and Indonesia and achieved the "Best regional award".
•	Facilitated innovation pipeline initiatives for homecare Asia which many successful new products (i.e. CIF, VIM)

Expatriate - Regional Market research manager

Research Associate

CI Vietnam

Research Assistant

"Why Did I Fail? The Journey that Fuels My Passion for Digital Business"

From childhood, a fortune teller told my mom that I would grow up to become an entrepreneur—a concept foreign to my young mind. At seven, I collected leftover vegetables from local farms and sold them at the market to buy what I desired. That was my first taste of running a business.

I graduated from the University of Economics in Vietnam and started working in Business Insight, helping top Forbes 500 corporations like Unilever and Abbott shape their business strategy. My first failure as a business owner taught me a harsh lesson in the importance of technical acumen—a stumble, but not a fall.

Immigrating to Canada in 2021 marked the beginning of a new chapter and a fresh challenge—a traditional business venture that didn't take flight. Despite the setback and the cold shoulder from countless job applications, my resolve only strengthened.

It was a moment of clarity amidst the trials: the digital realm was the future. While some cast doubt on the digital industry, I pondered—how would our lives look without the likes of Facebook or Amazon? These giants underscored a truth I could no longer ignore.

Today, my digital business is more than a source of income—it's a wellspring of joy and fulfillment. My mission has evolved to empower fellow entrepreneurs to weave their own success stories.

Here's what I can do for you:

- Personalized Mentorship: One-on-one guidance to start your online business.
- Digital Business Training: Comprehensive courses to establish your online presence.
- Weekly Masterminds: Live sessions to fuel your growth with collective wisdom.
- Global Entrepreneur Community: A network of visionaries united in ambition and success.

If you're inspired to embark on your digital business journey, LET'S CONNECT.

I'm here to guide you in launching and succeeding with your digital business using a proven business model.

Ask me a question!

Inspired by "The Pursuit of Happyness," my motto remains: "If you want something, GO GET IT. Period."
Contact info:
www.claraphuongnguyen.com 
info@claraphuongnguyen.com

Clara Phuong Nguyen

Intuit

-First team member hired in Canada to lead the research operations across Canada and US for ~800+ Product, Design, Sales, and Marketing user research studies. Collaborated cross-functionally Product and Design Leadership Team to ensure alignment of company goals. 

-Led research operations for strategic 0-1 bet to launch Intuit Enterprise Suite for the new mid-market customer offering, receiving a spotlight from the Senior Leadership Team.

-Partnered with the  Engineering team to help them fix and enable bank feeds by connecting them with customers for research sessions, allowing them to collect scripts to resolve issues.  As for now, we enable 250k+ customers to reconcile their transactions seamlessly and save hours of manual work.   

-Shifted research operations strategy from a manual process to a new automated platform to enable more self-serve research. Trained and got adoption from the global Product & Design teams, decreasing the recruitment time for studies by 50%.

-Owned and monitored key metrics dashboard using Looker studio from multiple sources (e.g. # participants, time to completion, NPS) to drive research operations recruitment improvement, increasing the recruitment of participants by 40%. 

-Created and grew from scratch a quarterly newsletter sharing the impact of research with the broader organization, resulting in increased collaboration across internal teams and giving more visibility to research.

Senior Program Manager

Indeed

-Promoted to lead and support a portfolio of national accounts (major Canadian banks, Canada Post, Walmart) representing $3M in revenue, driving customer engagement, satisfaction, and retention. Partnered closely with ~10 people across Enterprise Sales, Product & Engineering. 

-Served as the subject Matter Expert for Indeed Targeted Ads (Managed up to 30 ad campaigns per month) & Indeed Resume to ensure optimal return on investment (ROI) for the customers by leveraging analytical metrics, resulting in a 5% increase in client retention rate during the COVID-19 pandemic. 

-Acted as the expert for new products in Canada and was recognized for successfully resolving technical issues (SEO, Aggregation, and XML feeds) with innovative strategies and collaborative effort, solving technical customer issues within  ~1 hour.

Bilingual Senior Client Success Specialist, Enterprise

-Hired to lead and support a portfolio of Agency accounts representing $2M in revenue, driving customer engagement, satisfaction, and retention. Partnered closely with ~5 people across Enterprise Sales, Product & Engineering. 

-Promoted within 4 months as Senior Client Success Specialist, Enterprise

Bilingual Client Success Specialist, Agency

WilsonHCG

-Hired to conduct high-volume phone interviews (~200+  per month)  for the bilingual Financial Advisor positions in Montreal on behalf of TD Bank. Worked closely with 4 TD Bank recruiters.

-Built and developed an Excel spreadsheet to analyze market trends and identified new talent pools, leading to 25% increase in qualified applicants for Bilingual hard-to-fill positions.

-Achieved 105% of monthly recruitment goals from day one and was promoted to recruitment consultant within 3 months due to exceptional performance.

Bilingual Talent Acquisition Partner on behalf of TD Bank

La Banque Postale

-Hired to lead and implement the restructuring program for the patrimonial business unit, impacting 80+ employees and managed a portfolio of 300+ employees across France. Collaborated and advised the EVP and ~30+ Financial Directors across France on HR matters.

-Achieved HR operational efficiency through streamlined workflow communication with our cross-functional partners in HR such as as payroll, learning & development, talent acquisition, legal and Union Representatives.

-Designed and coached ~200+ hiring managers on HR best practices. 

-Mentored 2 HR assistants, resulting in streamlining the administrative process and saving ~2 hours per day.

HR Business Partner

-Led recruitment initiatives, driving the strategy and execution of our hiring plan representing +300 requests annually. Partnered and advised ~40+ hiring managers across all the functions.

-Managed the full-cycle recruitment for the contract positions across all departments at the bank (Data, Marketing, IT, HR, Compliance, Finance ).  Recruited ~300+ hires across various levels and departments with a 90% average acceptance rate over 2 years.

-Designed and implemented a new process to streamline the recruitment process, resulting in decreasing the time to fill by 50%.

-Monitored and used recruitment data metrics to determine and drive recruitment improvements such as the funnel recruitment and salary benchmark, resulting in decreasing time to fill by ~ %30.

Talent Acquisition Lead

-Hired as an apprentice to manage early recruitment (internship and apprenticeship), representing 200+ requests per year. 

-Owned event campus strategy for 30+  impactful in-person recruiting Targeted School events targeting ideal profiles.

taplio

The Battle

Clara Phuong Nguyen

Aurelie Tran

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