Delphi Data Labs - Cleantech Market Intelligence

● I drive revenue growth through strategic sales, partnerships, and market expansion, while leading initiatives to enhance ROI and championing our brand in the cleantech and data analytics sectors.
● Delphi Data follows the mission: "We are the cartographers of the energy transition. We make the green hydrogen market transparent."

Chief Revenue Officer (CRO)

Web3CX

● WE BUIDL WEB 3 CUSTOMER EXPERIENCE SOLUTIONS - Boost your project by reducing barriers and frictions for your customers
● As a consultant for customer experience in web3 companies, I help businesses improve the overall experience to gain and keep their customers
● I take the time to understand each company's unique needs and goals and then provide expert guidance on optimising their customer experience in the web3 ecosystem
● I handle the sales and conceptual aspects of the projects, while my partner Dominik Kuhn focuses on the implementation
● Among our past and current clients are Bitpanda, Tatum, Blockpit, Veli, ArtsyApes, Jägermeister, Accointing by Glassnode and many more

Web3 Customer Experience Consultant

Bitpanda

● Spearheaded and oversaw the challenges in Bitpanda’s customer support operations with a team of 130 people while being a direct report to the CFO.
● Establish OKRs, guidelines and quality assurance to establish a solid and positive customer relationship.
● Identify the strength and weaknesses of current processes with an AI analytic tool and implement solutions with cross-department stakeholders. 
● Lead and encourage the workforce to reach a high outgoing capacity during the last crypto hype in 2021 while assuring regulatory requirements such as AML5D and internal quality standards.

Global Director, Customer Support , Community Management and Customer Success

● Shaping and delivering Bitpanda's customer service propositions for all asset classes (crypto, commodities, stocks etc.) as a direct report to the CPO to drive the department's overall performance, including people management, performance management and talent sourcing with a focus on priorities, productivity and constant improvements.
● Customer support automation by chatbots, SLAs, round robin, skill-based routing and triggers in Zendesk.
● Roll out Bitpanda's VIP customer programme "Bitpanda Plus" to ensure retention and proper user segmentation.

Global Head of Support, Community Management and Customer Success

● Process management of customer support operations, providing Helpdesk articles for troubleshooting and moderating a community with the overall goal to ensure customer satisfaction by quick reply times.
● Reported to the CEOs

Customer Support

Telefonica

● Development of a prototype for a cryptocurrency trading frontend in the Fidor Bank account by an API of the Kraken exchange.
● The Fidor Bank is the first bank to cooperate with a crypto exchange. The bank focuses on building a community around its product and services.
● Telefónica is the biggest Spanish telecommunication provider.

Quality Assurance Specialist

clemi1's keyshop on epvp.de

● Online key shop for computer games and virtual items on elitepvpers.com. 
● In-time stock management, customer support via email and social media, payment processing by Paysafecard, bank wire and cryptocurrencies.
● Generating virtual items by an automated farming process with AutoIt3.

Founder

delphidata.com | Follow me for content to help you navigate the Green Hydrogen Market with ease 🛳️ 🟢

The hydrogen industry is growing fast, and it's hard to keep up.

I'm here to help you understand the future of hydrogen.

As the Chief Revenue Officer at Delphi Data Labs - a cloud-based market intelligence solution tailored for the green hydrogen market, my objective is:

To help you become a successful player in the growing hydrogen market by providing full access to high-quality insights on industry analysis, benchmarking, and global market trends.

At Delphi Data Labs, we use market intelligence to help:

➊ Top management and marketing departments obtain real-time data analytics to make informed strategic decisions.
➋ Industrial technology corporates identify partnerships aligned with their strategic objectives.
➌ VCs and banks evaluate the growth potential, investment viability, and risk assessment of hydrogen projects.

P.S. We've just released our 2024 market review on "Hydrogen and other derivatives". It offers detailed insights to help you with strategic decisions and stay updated

Get it for FREE in my Featured section below ⬇️.

For anything else, feel free to contact me in the Messages, or email me at clemens.behrend@delphidata.com, and I will get back to you

Clemens Behrend

Tami Mönnig - betriebswirtschaftl. Beratung

Kryptosteuern sind für dich eher kryptisch? 
Verständlich – schließlich ist es ein sehr komplexes Thema und bietet viel Potenzial für Fehlentscheidungen.

Lass uns sprechen, wenn:
🤝 Du Steuerberater, Rechtsanwalt oder allgemein Fachkundiger in diesem Bereich bist
🤝 Du Unterstützung bei der steuerrechtlichen Einordnung von Krypto-Sachverhalten brauchst (auch im internationalen Kontext)
🤝 Du jemanden für ein Krypto-Steuer Webinar oder eine Dozententätigkeit in dem Bereich suchst
🤝 Du planst, als Privatperson Deutschland zu verlassen oder temporär im Ausland zu leben und du dich fragst, was steuerlich zu beachten wäre
🤝 Du eine Sparring-Partnerin für Krypto-Mandate benötigst oder für länderübergreifende Steuer-Themen

Strategische Beraterin für Kryptosteuern

HEUTE ZUKUNFT BAUEN

Co-Author of the book "Blockchain, Tokenization and Metaverse in the Construction and Real Estate World" - out of the series of "HEUTE ZUKUNFT BAUEN". It comprises 14 chapters from different authors and their perspectives on those topics. Buy here: https://heutezukunftbauen.com/blockchain

Co-Author

Fachseminare von Fürstenberg GmbH & Co. KG

Dozentin des Zusatzmoduls "Besteuerungsansätze für Krypto-Assets im internationalen Kontext" zum Lehrgang „Zertif. Berater für Kryptowerte und Steuern (WIRE)“.

Dozentin für "Fachseminare von Fürstenberg"

My tasks as a senior consultant included: 
➡️ The preparation of statements on taxation, commercial law and corporate law inquiries,
➡️ the preparation of tax returns in a national and international context including crypto assets,
➡️ the coordination of international taxation support for clients through several EY offices from different countries,
➡️ the taxation support of US income tax clients from a German perspective,
➡️ the execution of tax advantage and optimization calculations, among others in the context of 
tax-optimized investment consulting,
➡️ tax advisory in matters of national and international taxation (e.g. 
restructuring of concern companies including changes in legal form),
➡️ participation in tax reviews within the concern.

Special projects:
➡️ Building the Web3 pillar at EY, especially by driving the crypto working group within EY.
➡️ Training colleagues as well as supervisors in the crypto area and as part of the champion role for the internal data security system (EYIMD).
➡️ Contributing as co-author of the crypto tax article in EY's Tax & Law Magazine.
➡️ Assisting with client acquisition in the crypto and blockchain space (attending conferences, etc.).

Senior Consultant Tax

Lehleiter + Partner Treuhand AG

My tasks as a tax assistant included:
➡️ Business management analyses and participation in national and international tax 
client consultations as well as participation in the handling of tax audits,
➡️ the support in tax advisory (focus: corporate taxes and 
international taxation), 
➡️ the examination of tax assessments and the handling of appeal proceedings as well as the participation in proceedings for the avoidance of double taxation of private persons,
➡️ the preparation of annual financial statements including tax balance sheets and tax returns of all kinds for corporations as well as partnerships, trader and freelancers,
➡️ the preparation of financial accounts.

Tax assistent

Wortmann & Partner & Co. KG

As a student, I mainly dealt with
➡️ the preparation of tax returns as well as annual financial statements of smaller companies 
(trader, freelancers) as well as 
➡️ the preparation of financial accounts and general office work.

Student

Why should you give away half of your crypto profits to the state?
I'll show you how to reduce your tax burden by up to 45% - legally and smartly.

With me, your crypto investments will be optimally structured and fiscally secure so that you maximize your profits and retain your assets.

With individual solutions, I make sure that you set up your crypto portfolio in the best possible way so that you don't have to hand over half of your profits to the state.

Numbers, data, facts are my profession. As a studied tax consultant (accounting, taxes, business law) and certified consultant for crypto assets and taxes (WIRE) I have both - the professional experience in dealing with the legal texts and the authorities as well as the corresponding tax advisor and lawyer contacts to get any problem solved together.

My enthusiasm for traveling also became apparent early on in my professional life - international taxation and, above all, the particularities to be taken into account when moving away from Germany are my hobbyhorse. This is a tax risk that should not be underestimated, especially in connection with crypto assets.

If you would like to find out how you can achieve clarity in the area of crypto taxes and get a strategic head start when dealing with the German tax authority, feel free to contact me:

📩 tami@krypto-steuern.net | 📞 +49 1522 - 395 59 41 | 🌐 www.krypto-steuern.net

taplio

The Battle

Clemens Behrend

Tami Mönnig

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