Nason Group

As CMO for Nason Group, my role is to ensure that our communication channels are not just open, but optimized to serve and satisfy our clients at every stage. In all our projects, I lead the strategy to create a seamless client experience, from initial outreach to project completion.

I’m focused on building a brand that is synonymous with trust and effectiveness, ensuring that every message we send and every conversation we have strengthens our client relationships and supports our commitment to excellence. I believe that powerful marketing isn't just about making noise; it's about building lasting connections that drive success for both Nason Group and our partners.

Chief Marketing Officer

WSI  Digital Marketing and PR - Miami

Head of Marketing

WSI Miami, a company renowned for its expertise in providing cutting-edge digital marketing
solutions to small businesses. With a proven track record of driving ROI and establishing a
robust online presence for businesses such as catering companies, hotels, and restaurants, I
am enthusiastic about the opportunity to contribute to WSI Miami’s continued success.
• Spearheaded digital transformation initiatives with multiple projects, increasing online
engagement by 20% - 50% and annual revenue by minimum 30%
• Led a team of 10 marketing professionals to develop and execute a comprehensive
digital marketing strategy, including SEO, SEM, content marketing, social media, and
email marketing campaigns.
• Established data analytics frameworks that improved campaign measurement,
resulting in average 15% reduction in customer acquisition costs.
• Directed branding initiatives that positioned the company as an industry leader,
increasing brand awareness by 20% year.
• Collaborated with cross-functional teams to optimize product launches and expand
into new markets, increasing market share by 25%

Digital Marketing Specialist

H3: Health. Hope. Healing. 

I’m proud to be part of H3, a nonprofit organization dedicated to empowering women and creating meaningful impact through breast cancer awareness, education, and support. At H3, we believe that awareness saves lives, and every initiative we lead is focused on providing women with the knowledge, resources, and community they need to take charge of their health. Being part of this mission allows me to contribute to a cause that not only raises awareness but also fosters hope, strength, and solidarity among women and their families.

Member Board of Directors

North Beach CRA 

I’m honored to serve as a Board Member of the North Beach CRA (Community Redevelopment Agency), a special district within the City of Miami Beach dedicated to community revitalization and sustainable growth.

Through the CRA, a portion of incremental property tax revenues is reinvested directly into our community, supporting initiatives that make North Beach more vibrant and resilient. Our focus includes transportation and mobility improvements, infrastructure upgrades, affordable and workforce housing, resiliency projects, and economic development programs that enhance quality of life for residents and strengthen our local economy.

Being part of this board allows me to contribute to shaping the future of North Beach, ensuring that growth is inclusive, forward-thinking, and impactful for generations to come.

Board Committee member

Eyelit

Eyelit is family textile company of Argentine origin established in 1963 specializing in men’s underwear apparel. There are more than 70 stores located throughout Argentina.

Co-Owner

Miami Beach Sister Cities Program

Serving as a board member of the Miami Beach Sister Cities Program, I assist with fostering international partnerships and cultural exchange. Our mission is clear: to strengthen diplomatic ties, promote cultural understanding, and drive economic growth through meaningful collaborations with sister cities around the world.

Board Committee Member

TD Ameritrade

My role encompasses leveraging market insights, conducting in-depth analysis, and executing strategic trades to optimize financial portfolios. With a focus on maximizing returns and managing risk, I apply a disciplined approach, utilizing cutting-edge tools and market trends to drive informed decision-making and achieve investment objectives for clients.

Private Professional Trader Analyst 

WSI Digital Marketing Services

As the former Head of Data Analytics at WSI Madrid, specializing in providing digital
marketing solutions to financial institutions like Santander Bank and the European Central
Bank (ECB), I was dedicated to leveraging data-driven insights to optimize customer
experiences and drive strategic decisions. Leading a team of data analysts, my primary focus
was on gathering, analyzing, and interpreting data to offer critical insights into customer
behaviors and needs.
• Developed and optimized digital marketing campaigns across platforms, achieving 30%
increase in conversions and 40% growth in user engagement.
• Analyzed data to adjust strategies in real-time, improving ROI by 10% and reducing cost-
per-click (CPC) on key advertising channels.
• Managed SEO strategies that improved site ranking on search engines, boosting organic
traffic by 5,54% over a year..
• Created and managed content calendars, delivering targeted messaging aligned with
audience preferences and brand voice.
• Worked with sales and product teams to align marketing efforts with business goals,
increasing lead generation by 9%.

Digital Marketing Consultant

With 15+ years of experience driving marketing success, 

I specialize in growth marketing, lead generation, and digital strategy to help businesses scale and maximize revenue. 

As a CMO and Fractional CMO, I’ve worked with startups, mid-sized companies, and enterprises to build high-performing marketing teams, optimize funnels, and implement data-driven strategies that fuel business growth.

🔹 Growth & Performance Marketing: I leverage SEO, paid acquisition, and CRO to drive traffic, leads, and conversions at scale.

🔹 Demand Generation & Revenue Impact: My focus is on high-ROI marketing, pipeline acceleration, and full-funnel optimization.

🔹 Strategic Leadership: I help companies build and refine marketing teams, ensuring alignment between marketing and business objectives.

🔹 Content & Viral Marketing: Passionate about creating engaging, shareable content using frameworks like STEPPS to amplify brand reach.

Whether leading in-house teams or consulting as a Fractional CMO, my approach is always data-driven, customer-focused, and growth-oriented.

John Ospitia

Connector of Talent and Success 💼 | Empowering Businesses to Thrive through People | Culture Growth Strategist | Coach | Writer | HR leader | #1 LinkedIn Belgium | Top #150 LinkedIn 🌍

Who I help: Ambitious introverts and people-first companies

Problems: Visibility without burnout, quiet leadership, culture that enables deep work

Outcomes: Promotions, role transitions, retention, high-trust cultures

STRATEGIC HR LEADER AND COACH WITH HANDS-ON APPROACH AIMING FOR THE BEST EMPLOYEE/BUSINESS EXPERIENCE - INTROVERT ADVOCATE

International HR Executive passionate about the link between employee experience and business dynamics. Combining a strong focus on strategic thinking and planning with a structured and factual hands-on approach. A positive well connected team coach with a natural sense of empowering team members in a spirit of challenge, learning and mutual recognition. Sound decision making capabilities based on critical reflections within companies focusing on innovation, change, digital transformation and learning.

A. Group HR Director Alter Pharma (200 FTE - BE/IRL/US) – private equity backed firm defining & implementing HR strategy (from strategy to operations) including definition of mission/vision/strategy & values.
B. Global HR Business Partner BU Kerley international/Tessenderlo Group (+/-300 employees - 11 countries) developing/transforming key HR processes (talent resource planning, talent acquisition, performance management, competency management, learning, reward,..) - HR project lead new factory Rouen, France. 
C. Global HR Executive SWIFT (+/- 3.000 employees in +25 countries) transforming/coaching business and HR into new ways of (digital) working/thinking to improve the employee and business experience 
D. Global Head of Reward Tessenderlo Group (+/- 5.000 employees in +25 countries) - strategic development/transformation reward strategy
E. Development new holistic performance management framework for Tessenderlo Group, including full implementation recognition stream.
F. HR Project Manager : move of the Chiquita EME Headquarters from Belgium to Switzerland (social plan negotiations, c&b setup, recruitment, mobility, new policy/process design,...)

Professional coaching certification Better Minds at Work               2018 - 2019
Centre for Creative Leadership - senior leadership program           Q1-2 2018
Management Development Programme Vlerick (17 days)		  2010 - 2011
Strategic Compensation & Benefits Management, Vlerick 		  2007      
Master degree in Law&Taxation, Katholieke Universiteit Leuven    1997 - 1998

Steven Claes

They told me I was too much.
Turns out they were too small.

I sat with a brilliant CHRO last week who said: "Steven, I've spent 15 years softening my opinions, slowing down, pretending I don't need depth in conversations when that's literally all I want."

I knew exactly what she meant.

I've done it myself.

Edited my directness down to "diplomatic."
Rounded edges to seem "approachable."
Acted like small talk filled me up when I was starving for real conversation.

And I ended up feeling like I didn't belong.

Because I REALLY DIDN'T belong in places where I'd made myself smaller just to fit in.

The pond people have told me I'm:

→ Too quiet (translation: you're hard to read, and that makes me uncomfortable)
→ Too direct (translation: you skip all the performance, and I don't know how to handle that)
→ Too intense (translation: you make me think, and I'd rather not)
→ Too ambitious in the "wrong way" (translation: you want actual impact, not just visibility)

But here's what 20 years as a CHRO taught me: Every time you edit yourself down, you teach people to expect less from you.

When you're constantly shrinking:
→ You attract relationships that need you small
→ You become an expert at being less than you are
→ You build a career that fits everyone except you

I used to think the introvert advantage was learning to network like an extrovert. Speaking up more. Being more visible.

Wrong.

The real advantage? Accepting that your need for substance IS your worth.

When I stopped apologizing for needing substance over surface, everything changed.

1️⃣ You stop dimming yourself to make others comfortable in their mediocrity.

2️⃣ You surround yourself with people who recognize that your intensity is your integrity.

3️⃣ You finally find your tribe. The ones who see thoughtfulness as strength, not something to overcome.

The teams who needed someone to sit with complexity? They leaned on me.
The cultures desperate for real leadership? They sought me out.

But only because I was actually there. At full capacity. Not the edited version.

Not everyone can handle your full capacity.
And that's not your problem to solve.

The people meant for you? They'll charter a boat to meet you in deep water, even if they can't swim.

The rest will stand on the shore telling you the ocean is "too much."

Let them.

If you're an ocean, stop apologizing for not being a pond.

If you're wired for substance, you don't have a career problem.
You have a boundary problem.

The moment you solve that, everything shifts.

♻️ Share if you're an ocean person refusing to be a pond

📩 Follow the A+Introvert Newsletter (link in profile) for more ambitious introvert truth

Every setback felt like proof I was too quiet to succeed.
Every win felt like luck.

At 32, my boss pulled me aside.
“You're too quiet for executive leadership.”

I replayed that conversation for months.
Every meeting I stayed quiet.
Every presentation I let others dominate.
Every networking event I left early.

The feedback stung because I believed it.

The lateral moves? I blamed myself for not being louder.
The passed-over promotions? Thought I didn’t sell myself enough.
The struggling projects? Maybe I was too introverted to lead.

I carried those stories for years.
Like stones in my pocket.
Getting heavier with each new challenge.

Then something shifted.

The promotions I didn’t get kept me learning.
Now I lead with knowledge, not just ambition.

The struggling projects taught me to listen for what wasn’t being said.
That skill transformed every team I touched.

What introverts do differently with setbacks:
 • We don’t bounce back. We build back.
 • We don’t forget feedback. We mine it for truth.
 • We don’t perform resilience. We develop it quietly.

What others saw as mistakes:
 → Avoided office politics (built trust through work)
 → Skipped self-promotion (let results speak louder)
 → Stayed in roles too long (mastered depth)
 → Took time to process (while others rushed to respond)

Today I’m CHRO.
Still quiet.
Those “setbacks” were my education.

Every introvert I’ve hired has a similar story.
Told they were too quiet.
Too thoughtful.
Too slow.

Now they’re running divisions.
Transforming cultures.
Leading quietly.

Your setbacks aren’t failures.
They’re data points.
Your quiet processing isn’t weakness.
It’s how you turn feedback into fuel.

That boss who said I was too quiet?
He was half right.
I was quiet.
But I was building.

💬 What feedback once hurt but later helped you grow?

♻️ Repost if you've been underestimated for being quiet
📩 Free Weekly career strategies for Ambitious Introverts -> hit the newsletter button under my profile

Stop trying to fix introverts.

In 20 years as an HR leader, I've seen companies burn millions trying to turn quiet leaders into loud ones.

It doesn't work. And it pushes your best people out the door.

Swipe through for what introverts need vs. what people think we need.

💾 Save/share this before your next 1:1. 

P.S. What would you add to this list?

What Workplaces Think Introverts Need vs What We Need

Some introverts are prisoners of their wiring.
Others are architects of their growth.

I’ve coached enough quiet leaders to see the split happen in real time:

The stuck ones hold on to: "I'm wired this way. I can't change."
The ones who thrive? They know wiring is where you begin, not where you end.

I worked with a senior manager who kept saying:
"I was raised to stay quiet and not make waves."

Fifteen years. That one sentence kept her invisible.
Passed over for promotions.
Watching louder colleagues move ahead.

And yet. In those same fifteen years, she'd:

-Led 3 projects that saved millions
-Built relationships nobody else could unlock
-Spotted problems that stayed invisible to everyone around her

Her quiet upbringing gave her the ability to observe. 
Deep listening became strategy. 
Her stillness earned trust.

The prison wasn't her introversion.
The prison was her story about it.

Evolution for introverts isn't about becoming extroverted.
It's about updating your story.

Instead of avoiding tough conversations 
→ Use email to drive decisions

Instead of dreading all meetings 
→ Own your 1-on-1s where depth wins

Instead of staying silent 
→ Put your thoughts on paper first, then speak

That senior manager I mentioned?
She stopped apologizing for how she works.
Started using her strengths.
Promoted six months later.

Same person. Different story.

Here's what this work taught me:

Your nature doesn't need fixing. 
Your story about it does.

Your past shaped you. 
Your choices reshape your future.

Your quiet traits aren't a limitation. They're data.

Stop waiting for permission to evolve.
Start choosing which parts of your wiring serve you.

Which story kept you quiet this week?

♻️ Share this with introverts ready to rewrite their story

📩 Follow me (Steven Claes) for introvert career strategies

They told me to fix my introversion. 
I fixed my environment instead.

We're introverts. We're not broken, just wired differently.

I spent 20 years as a CHRO watching the same pattern play out. 
The loudest voices got heard while the deepest thinkers got ignored. 

Quick reactions got rewarded, and thoughtful strategies got buried under the noise.

That's when I realized something.

We don't need to compete on volume. No, we compete on depth.

We build fewer bonds but stronger connections. 
Not because we can't connect widely, but because we choose connection wisely. 

While others drain themselves chasing validation, we recharge in stillness. 
While they mistake noise for progress, we find power in pause.

This isn't weakness. It's strategy.

We're not hiding or afraid. 
We're protecting our energy for what actually matters.

The research backs what we've always known: 

• Introverted leaders see 40% higher team retention because we listen more than we talk 
• We outperform in complex problem-solving by 74% because we think before we act 
• Our deep work drives 3x more innovation because we focus on substance over speed

Depth beats width. Every time.

What I need you to understand:

➡️ Your need for constant stimulation isn't our problem. 
➡️ Your discomfort with silence isn't our emergency. 
➡️ And your definition of success isn't our blueprint.

If we let you in, you've earned it. 

Not through persistence or pressure, 
but through respect. 
Through substance. 
Through understanding that our boundaries aren't barriers, they're filters.

➡️ We're not antisocial, we're selectively social. 
➡️ We're not slow, we're thorough. 
➡️ We're not cold, we're careful.

In a world drowning in noise, that's not a limitation.

That's an advantage.

Stop trying to fix us. We were never broken.

What boundary have you set recently that protected your energy?

♻️ Share if you're proudly wired differently 
📩 Follow Steven Claes for more introvert truth

They told us to "speak up more."
Turns out silence was our strategy.

As a CHRO who spent 20 years being called "too quiet," I've lived these traits. 

These are not personality quirks.
They're high-performance systems.

5 Weird Traits That Actually Drive Introvert High Performance:

1. Staying silent in meetings
↳ Builds strategic thinking muscle
↳ Catches critical details others miss
↳ Preserves mental energy for decisions that matter
↳ Creates space for deeper analysis

2. Preferring solo lunch breaks 
↳ Prevents decision fatigue before afternoon meetings
↳ Recharges cognitive batteries
↳ Maintains peak performance levels
↳ Protects creative thinking time

3. Pausing before responding 
↳ Delivers thoughtful responses instead of impulsive reactions
↳ Prevents costly communication mistakes
↳ Signals executive presence naturally
↳ Builds trust through consistency

4. Reviewing work multiple times 
↳ Catches errors before they compound
↳ Creates visible excellence standards
↳ Builds reputation for reliability
↳ Eliminates rework downstream

5. Requiring quiet time daily 
↳ Sparks breakthrough solutions
↳ Processes complex problems effectively
↳ Maintains competitive edge
↳ Protects sustainable performance

The brutal truth?

What they called weaknesses were actually our operating system. 

And once you own that system instead of apologizing for it, everything shifts.

Because here's what most companies miss: introverts are not broken. Extroverts don't need fixing. 

They're different processors who need different conditions.
Give them those conditions and watch what happens.

📩 Get weekly insights via the A+ Introvert Newsletter: https://lnkd.in/e2Yn259g

♻️ Share this for every introvert who's been misunderstood

Research reveals the introvert paradox: 
More productive. Lower performance ratings. 

A 2024 study by SOAS University of London found: 
"Introverts are more productive despite displaying lower job performance than extroverts." 

I've watched this disconnect destroy careers. 

As a CHRO for 20 years, I saw the pattern repeat itself over and over again. 
Claire outperformed every metric. 
Yet her evaluation said "lacks presence." 

Thomas designed the entire system architecture. 
His review noted "could be more vocal in meetings." 

The quiet frustration builds. 
The talent gets overlooked. 

The problem isn't your output. 
It's the visibility of your output. 

Introverts lose in three predictable scenarios: 

1. The visibility trap 
Your deep work happens in silence. 
Your contributions lack witnesses. 
Your impact goes unrecognized. 

2. The documentation gap 
Your wins stay in your head. 
Your progress lacks a paper trail. 
Your patterns remain invisible. 

3. The credit vacuum 
Your ideas travel. 
Your name gets left behind. 
Your influence goes unmeasured. 

But smart introverts don't try to become extroverts. 
They create systems to show their natural strengths. 

Four systems that actually work: 
1. Create your visibility rhythm 

→ Monday: Share your weekly focus (3 bullet points) 
→ Friday: Send a 5-minute wins report to stakeholders 
→ Monthly: Connect your work to company priorities 

2. Build your evidence file 

→ Capture metrics from your deep work sessions 
→ Save positive feedback verbatim 
→ Track resources saved through your solutions 

3. Set deep work boundaries 

→ Block 90-minute uninterrupted focus blocks 
→ Create canned responses for interruptions 
→ Set "office hours" for questions/collaboration 

4. Use strategic presence 

→ Speak once early in every meeting 
→ Send one thoughtful follow-up after discussions 
→ Ask one question that shows your listening depth 

When I coached Sarah, an introverted finance director, she started sending a weekly "impact email" every Friday at 4pm. 
Five bullet points. 
Three minutes to write. 

Her boss forwarded it to the C-suite every single week. 
She went from "too quiet" to "indispensable strategic partner" in six months. 

The only thing that changed? 
Her system, not her personality. 

Your introversion isn't the problem. 
Your strategic approach is the solution. 

Want to advance without exhaustion? 

Get the exact templates, scripts, and systems that helped thousands of introverts without burning out in the free A+ Introvert Newsletter (link in featured section). 

💾 Save this for when your impact feels invisible.

🔁 Repost if you believe quiet professionals deserve loud recognition.

Introverts don't need fixing.
Your workplace culture does.

I spent 20 years watching companies try to "fix" introverts.

Presentation skills workshops.
Open offices.
Loud happy hours.

Meanwhile, they ignored the real problems:
• Meetings that reward whoever talks most
• Brainstorms that silence deep thinkers
• "Collaboration" that means constant interruption

At 32, a VP told me:
"You need to speak up more. This quiet thing is career suicide."

I tried to be louder.
Until I realized: the mold was broken, not me.

Today I'm CHRO.
Still quiet. Still succeeding.
Because I stopped fixing myself and started fixing the system.

👇 This carousel breaks down what actually works.

♻️ Share if you believe quiet leadership deserves more respect and save for later.

Introverts Don't Need Fixing (Your Workplace Culture Does)

I stopped pretending to be an extrovert.
My career exploded.

Because showing up everywhere wasn't commitment. 
It was fear wearing a name tag.

The truth?
You don't advance by being everywhere.
You advance by managing yourself.

What drains introverts in leadership
and what drives career growth instead 👇

1. Performing extroversion kills energy
Self-management creates sustainability.
→ Forcing constant visibility? You burn out.
→ Strategic presence? You grow faster.

2. Saying yes to everything stalls growth
Saying no with boundaries accelerates it.
→ Nearly half of introverts in extroverted roles report burnout compared to a quarter of extroverts.
→ Protecting your energy isn't selfish. It's strategic.

3. Constant meetings drain focus
Delegation multiplies impact.
→ Being in every conversation limits your team.
→ Empowering others to lead is 5x more effective at avoiding burnout.

4. Loud leadership demands attention
Quiet leadership earns respect.
→ Empathetic leadership isn't about volume. It's about making space.
→ Inclusive leadership recognizes people recharge differently.

5. Networking everywhere scatters influence
Showing up intentionally builds it.
→ Career advancement for introverts: be present where it matters, invisible where it doesn't.

6. Chasing visibility creates exhaustion
Managing energy creates resilience.
→ I went from performing to leading authentically and my impact multiplied.
→ The shift? Self-management became non-negotiable.

7. Ignoring rest kills performance
Protecting solitude fuels it.
→ Introverts need quiet to recharge. Ignoring that is running on empty.
→ Real leadership models rest, not just productivity.

You can build a career through constant performance.
Or sustainable success through intentional leadership.

One burns you out by Wednesday.
The other grows even when you step back.

♻ Repost to help introverts: visibility isn't everything. Intention is.

📬 Want deeper strategies like these?
I write a weekly newsletter on quiet leadership and career growth for introverts: https://lnkd.in/e2Yn259g

Your star performer left at 5 PM every day.

That wasn't a red flag.
That was a roadmap.

I used to stay until 8.
Sent emails at midnight.
Wore exhaustion like a badge.

Then I noticed something.

Sarah, our top analyst, packed up at 5 PM.
Every. Single. Day.

The execs whispered about her "lack of commitment."
Some people labeled her not a team player.

But six months later?
She delivered more value than our entire always-on team.

What they missed:
She wasn't coasting. She was focused.

• No 47-email chains about nothing
• No staying late just to be seen
• No 3-hour meetings that could've been an email
• No pretending to work while scrolling LinkedIn

Just deep, meaningful work.

After 5?
She recharged. Unplugged. Came back clearer.

While others ran on fumes.

What happened next changed how I led:

• The "lazy" analyst got promoted to Director
• One team member hit a wall and had to step back
• The always-on manager made critical mistakes

I learned something:
8 focused hours beat 12 exhausted ones.
Real productivity happens in bursts, not marathons.
Your best ideas come after rest, not during it.

I started telling my team:
→ Your best work happens when you're fresh
→ Creativity needs room to breathe
→ Burnout helps no one

The outcomes?

The exec who doubted her? Stress leave.
The always-on manager? Critical mistakes cost us a major client.
Sarah? Running the department.

Her worth was never in the hours.
It was in the outcomes.

♻️ Repost if you believe boundaries create better teams
📩 Join thousands of ambitious introverts building sustainable success: https://lnkd.in/e7xQPNtn

Overthinking costs you more than you realize.

Not in time.
In opportunities you never take.

Introverts know this trap better than anyone. Analysis becomes avoidance.

Five ways to close that gap:

1. The 5-Second Rule

Mel Robbins nailed it. You have an instinct to move? Count down 5-4-3-2-1 and go.

Your brain will talk you out of it otherwise.
That window closes fast. Five seconds. Use them.

———

2. The Two-Minute Rule

Takes less than two minutes? Do it now.
Don't add it to a list. Don't schedule it. Don't think about it.

David Allen's point: tracking a small task takes longer than finishing it.
Stop managing. Start finishing.

———

3. Brain Dump Before You Decide

Too much noise in your head? Set a timer for ten minutes. Write it all down.
No filter. No structure. Just out.

Once it's on paper, patterns appear. Priorities get clear.
You can't organize chaos while you're drowning in it.

———

4. Externalize the Problem

Stop saying "I'm an overthinker."
Say "Overthinking is here again."

See the difference? You're not the problem. The thought pattern is.
You're not the storm. You're the one watching it pass through.

———

5. The "If-Then" Plan

Vague intentions don't work. Automatic actions do.

Try this:
"If it's 7am, then I write for 20 minutes."
"If I feel resistance, then I count 5-4-3-2-1 and start."

Peter Gollwitzer's research backs this. It doubles your success rate.
Pre-decide so you don't have to re-decide every time.

———

The truth more introverts need to hear:
Knowing what to do means nothing if you don't do it.

Your move.

♻️ Share this with someone who needs it.
👤 Follow me (Steven Claes) for more on ambitious introverts

A 23-year-old intern dismantled my entire hiring strategy with one question:

"But what if they're not comfortable talking about themselves?"

She was talking about introverts in interviews.

I'd been screening out brilliance for 5 years and had no idea.

I used to defend every view.
Debate every point.
Need to be right.

But that one quiet question changed everything.

It taught me something 10 years as CHRO hadn't:

Wisdom isn't about having the best answers.
It's about hearing the questions you never thought to ask.

Now when someone speaks, whether it's my CEO or my nephew, I do something different.

I pause.

Not to plan my response.
But to understand their world.

The 3-Question Framework I Use to Listen Deeper

1. What am I defending?
Before responding, name the ego or assumption you're protecting.
Then let it go.

2. What's their 10%?
Even if you disagree with 90%, find the 10% that's true.
There's always something. Start there.

3. What would I think if I were them?
Not with your experience. With theirs.
Not with your context. With theirs.
This is where breakthroughs live.

This shift changed how I lead:

→ I stopped mistaking volume for value
→ Started finding insight in silence
→ Learned that understanding > being understood

The data backs it up:

Teams with psychological safety where every voice matters are:

✔️ 76% more likely to engage
✔️ 50% more productive
✔️ 27% less likely to leave their jobs

But we still reward:

❌ Quick answers over thoughtful questions
❌ Confident assertions over curious pauses
❌ Debate winners over bridge builders

Your quietest team member isn't checked out.
They're checking angles you haven't considered.

That junior employee questioning your process?
Might be your next breakthrough.

Growth doesn't come from adding more of what you already know.
It comes from seeing what you've been blind to.

Perspective isn't just power.
It's the only path to wisdom that matters.

Try these 3 questions in your next meeting. Watch what shifts.

And tell me this:

💬 When did listening to someone completely different from you change everything?

♻️ Share this if you believe the quietest voices often hold the deepest insights

54% of employees are quietly breaking down.
You won’t see it until it’s too late.

Your best people aren’t quitting.
They’re not burning out.
They’re breaking. In silence.

And your quietest ones?
They’re drowning.

👉 Swipe to spot the signs before they disappear.

💾 Save this to revisit the warning signs.

♻️ Share it to support someone who's quietly cracking.

Warning Signs Everyone Misses (Means breaking)

Your best introvert is planning their exit. 
They just haven't told you yet.

Micromanaging says three things: 

"I don't trust you." 
"I need control more than results." 
"Your process scares me because it's not mine."

For introverts, this kills retention faster than anything else.

We need deep work. 

Focus without constant interruption and mental space to think through complex problems.

Micromanaging destroys all three, and it's why your quiet top performers leave first. 

No drama, no warnings. 
They're just gone.

In 20 years as a CHRO, I've watched this pattern play out dozens of times.

One company I worked with broke the cycle with a simple shift. 
Outcome accountability instead of process control. 

Leaders set the goal, and teams chose how to get there.

The impact was immediate. 

Turnover among introverted leaders dropped 60%. 
Same deadlines, better quality, and zero hand-holding required. 

Because when you trust people to do the work their way, they deliver.

Great leaders trust, then step back. 
Micromanaging says everything about the manager and nothing about you.

How have you handled micromanagers without burning bridges?

♻️ Share if you care

Most introverts nail the interview.
Then burn out in 90 days.

After 20 years as a CHRO, I've seen it happen too many times. 

Brilliant introverts accepting roles that drain them because they didn't ask whether the company actually values different working styles.

73% of employees leave due to poor cultural fit. 
Introverts feel this more, scoring 10% lower in workplace well-being.

The interview isn't just them sizing you up. 
It's you sizing up whether this company respects how you work best.

Swipe through for the 9 questions every introvert should ask before saying yes.

Your energy isn't up for negotiation. Neither is your environment.

💾 Save this for your next interview
♻️ Share with an introvert who needs this

Most Introverts Nail The Interview (Then Burn Out)

My first raise request took 45 minutes.
It failed.

My last one took 8 minutes.
It got me $35K more.

What changed?

I stopped trying to sound confident.
I started showing the numbers instead.

Swipe through for the exact 8-minute structure that did it →

Most introverts think a raise conversation means you need to sell yourself.
Walk in. Perform. Be louder.

That's not it.

It means building a case your manager can take upstairs and defend.

Extroverts walk in and improvise.
Introverts prepare a document and present it.

And in raise conversations, the document wins.

I've reviewed hundreds of raise requests as CHRO.
The ones that worked: short meeting, clear data, exact number.
The ones that didn't: long stories about teamwork and going the extra mile.

Your manager doesn't need a performance.
They need ammunition.

Numbers they can repeat.
Wins they can cite.
A case they can defend when you're not in the room.

Your quiet preparation isn't the problem.
It's the solution.

💾 Save this before your next raise conversation

♻️ Repost if you know an introvert who needs to hear this

The 8-Minute Strategy that got me a $35K Raise

Today I turn 52.
At 25, I hid in bathroom stalls before meetings.
Now I lead them as CHRO.

The same traits that made you second‑guess yourself at 25
are the ones that can make you impossible to replace
at 25, 52, or whatever comes next.

But only if you stop apologising for them.

I knew that in my head a long time ago.
I just didn’t have the guts to say it out loud.
That part took years.

I hope you don’t wait as long as I did.

25: The Breaking Point

I was the quiet one faking loud.

Forced networking until 2am. 
Performed enthusiasm I didn't feel. 
Dominated meetings that drained me by noon.

I sat in my car after another leadership summit thinking: 
"I'm in the wrong career."

Then a mentor said eight words that changed everything: 
"Stop playing their game. Start playing yours."

52: The Breakthrough

Today, I lead differently.

I skip 80% of networking events. 
Build five deep relationships instead of fifty shallow ones. 
Speak less but land every word.

Not despite being quiet. Because of it.

This is what I finally understood:

That overthinking? Catches problems before they explode. 
That selective socializing? Builds unbreakable loyalty. 
That need for quiet? Where real strategy happens. 
That careful processing? Why people trust my decisions.

At 25, I thought leadership meant being everywhere. 
At 52, I know it means being fully present where it matters.

I protect my mornings for deep work. 
Take walking meetings when I need to think. 
Leave events before I'm drained, not after.

The same traits that made you doubt yourself at 25 will make you irreplaceable at 52. 
But only if you stop apologizing for them.

You don't rise by volume. 
You rise by depth.

To every introvert who thinks they need to change: The world has enough performers. It needs more thinkers.

What "weakness" from your 20s became your superpower?

♻️ Share this if you're done apologizing for how you're wired. Not as an admission, as a declaration.

PS. Who dares to guess the age at this picture? :)

Exhaustion isn’t a badge of honor.
It’s a sign of poor energy management.

I was close to burnout before I turned 35.
Today, I’m a CHRO.

Still introverted. Never drained.

These seven tactics helped me stay energized,
lead effectively without pretending to be an extrovert,
and build a sustainable career on my terms.

Your energy is currency.
Spend it wisely.

♻️ Share this for introverts running on empty

💾 Save it for future reference

7 Energy Tactics That Saved My Introverted Career

Your meetings are killing your best talent.

I was the quiet one for 10 years.
Invisible. Passed over.
Watching others get promoted for my ideas.

Now I'm the one changing the room.

Here's what introverts hear when you say:
"Why are you so quiet?" → "Why are you broken?"
"Just jump in!" → "Is this worth my battery?"
"Let's go around the table." → Time to update LinkedIn.

The math is simple but more leaders miss it:
- 50% of your workforce = introverts
- 90% of your meetings = built for extroverts

You're designing meetings that push your brightest people out.

I made 10 script swaps to save your talent.

Small changes in how you run meetings. 
Big difference in who stays engaged.

Swipe through. Change the words. Keep your people.

Quiet isn't disengaged.
It's brilliant.

♻️ Share and save this before your quiet talent becomes your competition

📩 Follow the A+Introvert Newsletter for more bite-sized career insights

What to Say (and not say) To Support Introverts in meeting

I used to say yes to everything.

Sleep became optional.
Energy hit zero by Tuesday.

And nobody warned me this would happen.

Quiet confidence for introverts starts when you decide your own rules.
Not when you follow everyone else's playbook.

More is not always better.

When I was CHRO, I tried the extrovert approach.

Leadership sessions, panels, networking events.
Visibility became my full-time job.

All eyes on me, all the time.
I thought that was the only way to build influence.

What happened instead?

- By Wednesday, resentment crept in.
- Thursday brought declining performance.
- Friday arrived with pure dread.

The breaking point came fast.
One small issue set me off completely.

That's when I understood that constant visibility grinds introverts down in ways most people don't see.

Introverts and extroverts recharge differently.

If you follow the extrovert playbook as an introvert, burnout is not a possibility.
It's inevitable.

So I started fresh.

I chose three key moments each week where my presence truly mattered. For everything else, I contributed through tight emails, pointed pre-reads, or clear synthesis documents. Intentional, not everywhere.

The shift happened quickly.
My energy returned.

My influence remained strong, even grew.

And my team saw my sharpest version instead of a depleted yes-machine running on fumes.

Quiet confidence is not about being loud or visible in every room.
It means showing up fully charged in the moments that count.

Most introverts are still trapped following visibility norms designed by and for extroverts.
That's why burnout persists.

Your energy is finite.
But your influence can be boundless if you manage it strategically.

Strategy beats overload. 
Every single time.

Which commitment is draining your battery right now?

♻️ Share with someone drowning in yes.

📩 Follow the A+Introvert Newsletter for more quiet confidence moves

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The Battle

John Ospitia

Steven Claes

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The Battle

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