Arthur Coaching, LLC

Executive Coach

InterVarsity Christian Fellowship/USA

- Mentored senior leaders, resulting in improved leadership skills and organizational outcomes.
- Advised on strategic initiatives, leading to enhanced program effectiveness.

Senior Advisor and Consultant

- Oversaw state-wide organization of 35 employees and 2200+ students 
- Expanded towards under-served populations at community colleges and HBCUs
- Managed $2.2 million annual budget

Regional Director, Virginia

- Increased involvement by 40% across ten campuses
- Developed team from 10 to 17 employees
- Managed $1.2 million annual budget

Area Director, Eastern Virginia

- Grew program from 15 to 75 students sustainably
- Developed and successfully recruited five employees to the organization
- Raised $60,000 annually to fund university-wide student program

Campus Minister, Old Dominion University & Virginia Commonwealth University

Over the last 25 years, I’ve spent the majority of my working hours in 1-on-1 conversations with the best leaders out there.

Nothing intrigues me more than the tension they feel between deep impact and personal happiness.

For 18 years in the Christian non-profit sector and now 6 leading my own executive coaching firm, I have had the privilege of walking alongside leaders who are shaping their organizations and their communities.

And quietly getting more and more curious about their own lives. 

I partner with CEOs and business owners who are impacting others in powerful ways - and longing for lives that feel a bit more balanced, sustainable, and fun.

Alongside my team, I support Christian organizations with tailored coaching, leadership development, and consulting services, helping them deepen their missional impact by investing in their key leaders. 

If you’re leading world-changers and need some help - let’s talk. 

Shane Arthur

Kyle John Fenton

Salesforce

Principal Automation Solution Engineer

I'm Breaking Into Tech!

• Extrapolate "tricks of the trade" to obtain a role, or thrive, in technology-based companies by interviewing individuals about their work history from their first job to their ultimate transition to where they are today
• Edit and produce all content, including weekly shorts for promotion
• YouTube Channel - https://www.youtube.com/@imbreakingintotech (KJ's Korner)

Podcaster

Carolina WrestleManiacs

• Being an avid professional wrestling/sports entertainment fan, we discuss current news and notes in the industry along with historical events
• Doubles as support for my buddy Jake's portfolio build as he is a commentator for a local wrestling promotion, XWW: https://xtremeworldwrestling.com
• Apple Podcasts - https://podcasts.apple.com/us/podcast/carolina-wrestlemaniacs/id1631544285
• Spotify Podcasts - https://open.spotify.com/show/71OBS7Phw6u8tHQB7qAX1E

UiPath

Want to learn how to use RPA and UiPath? Check out my accelerator below!

Responsibilities:
• Enabling all of go-to-market strategy, including the Sales teams, Presales, Specialist Engineering Teams and our Partner channel(s), via leading training sessions, creating collateral that may not exist, office hours, workshops, building automations, and other ad-hoc requests
• Provide onboarding support and guidance with the aforementioned go-to-market teams along with mentoring various individuals across these workstreams to enhance their go-to-market pursuits
• Active individual contributor in a Sales Engineering capacity with revenue generating engagements supporting customers and prospect opportunities

Global Technical Enablement Manager

Responsibilities:
• Support sales cycles with both Enterprise and Mid-Market accounts where an estimate of the TCV accumulated is ~$50,000,000+ USD for UiPath
• Act as a technical liaison, within the sales cycle, to ensure customers and prospects alike understand the UiPath platform from both a business and/or an implementation perspective
• Demonstrate product capabilities, ranging from core RPA to the other various products within the UiPath platform such as Intelligent Document Processing, AI Center, Communications Mining, etc., to customers and prospects alike within a new or existing sales cycle
• Complete Proof of Concept/Value(s) (POC/POV) for customers and prospects alike to confirm our platform can perform the business requirements necessary for automation

Notable Successes:
• Provided consistent technical expertise with live demonstrations, to a global financial institution, to augment their current Unattended RPA offering with our Attended RPA capabilities leading to a $8,000,000+ USD upsell
• Collaborated on a POC/POV, which continued on to a healthy educational relationship throughout the sales cycle, with a national automotive company to land one of the first Enterprise License Agreements (ELA) in UiPath history leading to a Total Contract Value (TCV) of $12,700,000+ USD

Other Achievements/Acumen:
• President’s Club recipient in the year 2022 due to the contribution toward UiPath’s revenue in 2021
• Developed multiple client-facing demos, both the code and video, for the UiPath “A Robot for Every Person” (AREP) initiative showcasing capabilities such as “Start My Day”, “Robotic Single Sign On”, etc.
• Routinely chosen to represent UiPath for Marketing related matters including, but not limited to, technical expertise for conferences, leading build-a-bot workshops, etc.

Enterprise and Mid-Market Senior Sales Engineer

ISG (Information Services Group)

Project Description: A North American regional financial/life insurance company requested external guidance and support to implement multiple automations that satisfy the payment processing involved with a life insurance death claim.

Responsibilities:
•	Gathered requirements, per standard Systems Development Life Cycle (SDLC) practices, to sufficiently construct a procedural document that highlights all use cases necessary to process the life claim payment by performing stakeholder interviews with the life claim payment processing Subject Matter Experts (SME)
•	Established the design and infrastructure, leveraging Microsoft Visio, of all 12 automations required for processing basing that structure on Automation Anywhere framework and best practices
•	Developed the automations using a modular format, within Automation Anywhere, to satisfy all business requirements necessary to complete a life claims payment where the final product included over 16,000+ lines of code and over 30 modules
•	Conducted and co-administered User Acceptance Testing (UAT) with the life insurance company’s Center of Excellence (COE) and life claim SMEs to ensure the automation satisfies business requirements and processes payments appropriately
•	Created a runbook that details all technical logistics necessary to perform, update and/or maintain the automation after completion of UAT

Other Achievements/Assignments:
•	Obtained Advanced Certification in Automation Anywhere
•	Successfully completed Foundations and Advanced Training(s) for UiPath
•	Developed multiple demonstration automations for client seminars, in both Automation Anywhere and Blue Prism, that showcase a “Fleet Management” mock process being completed by the aforementioned software
•	Published a whitepaper detailing the importance of understanding data points within a specific business function to help expedite and ensure longevity with implementing automations within one’s organization

Consultant/Developer

Project Description(s):
•	Setup and continuous maintenance of a process to determine money laundering risk for any entity applying for a commercial loan in a streamlined, cohesive manner
•	Full-comprehensive account review of high risk accounts, based on a federal consent order to enhance AML processes, to help mitigate and/or escalate money laundering risk
•	Support to enhance data requirements, based on federal CCAR regulation, to ensure all systems are reporting year end line items accurately

Responsibilities:
•	Performed Quality Assurance (QA) on 1,500+ Analyst loan reviews to ensure all AML risk has been documented appropriately to properly access a commercial loan approval
•	Involved in developing a staffing model, based on loan review completion metrics and seasonality of commercial loan applications, for C-suite executives to leverage and confirm a QA team is staffed appropriately
•	Responsible for training all new personnel on internal AML systems, including Know Your Customer (KYC), Transaction Monitoring and Suspicious Activity Report (SAR) systems, and the overall Analyst loan review process
•	Established an automated reporting tool, leveraging Excel VBA, to reduce a previously 1+ hour long process into seconds to alleviate potential human error and enhance weekly reporting process for key stakeholders
•	Completed 1,000+ initial loan reviews to document AML risk discovered during the established loan review process, including Office of Foreign Assets Control (OFAC) Sanctions, Transaction Monitoring, KYC, SAR and Lexis Nexis Negative News screenings, on all parties involved with the loan application
•	Administered Robotics Process Automation (RPA) generated Python scripts to produce 21,000+ supporting documents to expedite initial Analyst review on a high risk account

Financial Services Consultant

Camp Winaukee

•	Instructed the sport of tennis to campers, ages 7-12, along with performing routine duties as a bunk counselor to 8 campers to ensure lodging tidiness and upkeep
•	Responsible for transportation of campers and/or staff to respective locations per camp guidance/request
•	Chosen to represent half of the camp as an Assistant during Color War, which is a team-based week long “field day” that splits the campers in two for “field day” competition, to perform both coaching and administrative tasks

Tennis Trainer, Counselor, Driver

Old Navy

•	Maintained superior customer service while operating the cash register and/or managing inventory
•	Responsible as a “Leader on Duty” on the sales floor when the current manager was preoccupied either with a customer and/or performing senior administrative tasks

Sales Associate

J.P. Morgan Asset Management

•	Developed a macro to locate internal IDs of employees in a data repository, based on employee specific email, to grant employee access to internal applications requiring employee ID
•	Assisted in the gathering of business decision requirements and development of process flows to provide advice to employees deciding which internal application will best support their specific business function; such as selecting the right application for a business meeting
•	Performed routine maintenance of “Product Pages” (AKA “Portfolios”) which provided overall summary and Frequently Asked Questions (FAQ) on a specific internal application
•	Presented walkthroughs, including business functionality and product testing, of internal applications to employees by request

Intern; INNOVATION NOW

Galaxy Communications

•	Consulted with external clients/vendors to administer promotion specific interactions, such as ticket sales and/or merchandise, to support overall business growth of the brand
•	Evolved company brand by capturing photos and experiences at live functions and updating station specific websites and other social platforms with those elements
•	Managed any and all work stations at company events (AKA “Remotes”) by setting up the required features, such as tables, tents, promotions, etc. and disassembled once the event was completed

Promotions Team Intern

Hey LinkedIn! Name’s KJ, short for first name Kyle and middle name John, and happy to see you reviewing my section of the internet! I’m a small town kid from Upstate/Central New York (Clyde, NY if you want to look it up) and currently what we call a “transplant” down here in Charlotte, NC. I’m a fitness enthusiast, amateur keyboard player, above average drummer/percussionist, avid bowler, super-fan of professional wrestling, enjoy a drink (or several depending on the situation) and a Daddy of 2! Candidly, I consider myself to be a “jack of all trades” and I’ve found that I can learn pretty quickly and adapt to pretty much any situation I find myself in. Overall, I try my best to not take life too seriously and enjoy this ride because we only get one of ‘em. You’ll find, which my wife Jeyna would be happy to complain to you about it, I am very objective and try to understand why things happen the way they do, how things work, etc. I do my best to pay it forward whenever I can and more often than not would be happy to have a conversation with you - about virtually anything you want. Otherwise, I’ll let my activity and experiences, both personally and professionally, speak for themselves below. Cheers!

taplio

The Battle

Shane Arthur

Kyle John Fenton

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