Colton Schweitzer

DESIGNPaaL

- Design partner for early-stage through Series C startups.
- We offer an 8-hour free design trial where we resolve a design issue for you.

Co-Founder

Kickass UX

For the past four years, we've been reimagining UX education specifically for graphic designers.

Kitty AF

New comics every so often. 

https://www.facebook.com/kittyasf/

Owner

Smartsheet

- Led the UX design for the "Solutions" pillar of the product team. 
- Redesigned and shipped the Admin Center to help thousands of users better administrate their instance of Smartsheet.
- Designed and shipped 3+ premium products that significantly increased revenue.

Senior UX Designer

UX Designer

At Kickass UX, we're on a mission to empower graphic designers to craft a career they love and achieve financial success.

Nintendo

Provide bilingual customer support in English and Portuguese for Nintendo products.
Resolve technical issues related to gaming consoles, software, and accessories.
Guide customers through troubleshooting processes with clear and concise instructions.
Address inquiries about product features, account management, and online services.
Utilize linguistic proficiency to communicate effectively with customers from various cultural backgrounds.
Demonstrate empathy and personalized service to enhance customer satisfaction.
Escalate complex technical issues and provide valuable feedback for continuous improvement.

Bilingual 

Springboard

I've successfully completed three real-world data analysis projects, applying my expertise in data wrangling, statistical analysis, and data visualization, all while receiving one-on-one mentorship from an industry professional. These projects allowed me to demonstrate my capabilities as a data analyst, providing solutions for complex business challenges.

Student Intern

•	Proficiently collected and managed customer information, shipment data, and transaction records, demonstrating strong data collection and management skills.
•	
Conducted data quality assurance, systematically reviewing and verifying data for accuracy and completeness, ensuring data integrity.

•	Training and Development: Trained and onboarded new team members, including imparting customer service best practices, company policies, and data handling procedures.

Customer Service Team Lead

Data Analytics | Python | SQL | Tableau | Excel

As a data analysis, I am driven by a deep passion for extracting actionable intelligence from data. I have successfully completed real-world data analysis projects, applying my expertise in data wrangling, statistical analysis, and data visualization, all while receiving one-on-one mentorship from an industry professional. These projects allowed me to demonstrate my capabilities as a data analyst, providing solutions for complex business challenges. 

Previously, I worked as a customer service team lead at UPS, where I proficiently collected and managed customer information, shipment data, and transaction records, demonstrating strong data collection and management skills. I also conducted data quality assurance, systematically reviewing and verifying data for accuracy and completeness, ensuring data integrity. Additionally, I trained and onboarded new team members, imparting customer service best practices, company policies, and data handling procedures. I am eager to leverage my skills and experience to help organizations make informed decisions based on data, enabling them to unlock their full potential.

TECHNICAL SKILLS
Languages: Python (Pandas, NumPy, Scikit-Learn, PySpark), SQL, R
Data Collections: JSON, CSV, API, Web-scraping
Data Visualization: MatplotLib, Seaborn, Plotly, Tableau, PowerBI
Systems: Windows 9X/NT/2000/XP/2K3/Windows 7, Mac OS
DBMS:	 MS SQL Server, MySQL, Postgres
Analytical Tools:  SQL, Python, Tableau, PowerBI, Google Analytics, Advanced Excel, SAS.
Languages: English, Portuguese, Spanish.

taplio

The Battle

Colton Schweitzer

Larissa Dias

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