Colton Schweitzer

DESIGNPaaL

- Design partner for early-stage through Series C startups.
- We offer an 8-hour free design trial where we resolve a design issue for you.

Co-Founder

Kickass UX

For the past four years, we've been reimagining UX education specifically for graphic designers.

Kitty AF

New comics every so often. 

https://www.facebook.com/kittyasf/

Owner

Smartsheet

- Led the UX design for the "Solutions" pillar of the product team. 
- Redesigned and shipped the Admin Center to help thousands of users better administrate their instance of Smartsheet.
- Designed and shipped 3+ premium products that significantly increased revenue.

Senior UX Designer

UX Designer

At Kickass UX, we're on a mission to empower graphic designers to craft a career they love and achieve financial success.

The Bolden Design Experience, LLC.

•  Solving User Problems for clients via UX/UI Design.
•  Collaborating with clients to determine user problems to create the most efficient user flow
•  Created and conducted Usability tests as well as research goals to ensure usability and prospective value for future users. 
•  Utilized training in UX Design to build wireframes, prototypes and final designs utilizing design principles, and using a growth mindset to continue leaning.

User Experience Design Specialist

Tigris Fulfillment Partners

***Utilizing research, analysis, and business acumen to solve customer problems, Leading  the returns department to process returns quickly and efficiently, recouping  lost revenue and instead turning it into positive gains. Primary focal point on most days ensuring the team follows guidelines and policies to ensure that goals are met safely and mistakes are minimized. 
***Acted as a liaison between the Warehouse Supervisors, Warehouse Operations Manager and return team using communication  to quantify expectations, results, and feedback. 
***Led or assisted project management teams via collaboration, active listening, business analysis, and ideation of the most effective and efficient solutions to satisfy the needs of the owners and executives of the company. Entrusted to work  mostly alone due to constraints of the company and other obligations for Company’s end goal, but still drove every project to completion early resulting in decreased Operational spending on wages and overtime. 
***Appropriated  skills in adaptability, flexibility, and collaboration, team building, multi-tasking and communication to assist other departments as needed, employing a well designed approach, reducing labor costs while proving to be multi-dimensional.
***Coached members of the warehouse up  on current standards when it was observed standards were not being met to reduce mistakes and cost the company money.
***HIGHLIGHTS***
*Experienced and well versed in agile design thinking to find the best solution to daily issues and problems, making sure to communicate not only the solution but the problem to management in case there is a way to not have the problem come up again. 
***Consistent in being dependable and managing products without daily assistance or having to be micromanaged. Consistent Quick learner using an agile design thinking method. 
***Ideated ways to improve work flows and efficiency.

Warehouse Lead

Floor & Decor

***Utilizing business acumen, led the warehouse and operations of the store to enhance customer satisfaction and maintain employee retention. (Operations Manager, Department Manager)
***Galvanized a staff of three to twelve associates to work in cohesion to obtain, pull, or request inventory to solve customer problems, ensuring customer satisfaction every step of the process. 
***Used analytical skills and agile design thinking to prepare a schedule for my team to achieve maximum efficiency, customer focus, and eliminate frustration due to being short staffed. (Operations Manager, Department Manager, Warehouse Supervisor.)
***Aligned the goals of the warehouse team to satisfy the needs and requests of the stakeholders to maintain satisfaction from both users(customers) and stakeholders.
Provided feedback when necessary, to support coaching and team development to quantify our results of getting customers our customers  the store 15 minutes after they would complete shopping to streamline purchasing and completion of user(customer home remodeling projects)
Ideated, designed and implemented a storage system to protect inventory from damages. Before the process, damages were at 20% per week. After the process, damage was down to less than 3%.
Trained associates on job functions and responsibilities.

Operations Manager, Department Manager, Warehouse Supervisor

NCG Movies

*Orchestrated and mentored a staff of 30-40 employees, emphasizing empathy, teamwork, collaboration, communication, leadership and active listening
*Operated hi-definition projectors via user testing to ensure optimal movie experiences
*Optimized concession inventory to meet customer demands and ensure user usability

Assistant Manager

Junior UX designer. Communicator, storyteller, creative problem solver. Team player aficionado. Collaborator. #Enjoying the journey, can’t wait to tell the story.” Let me help craft beautiful experiences.

Freelance UX/UI Designer currently gaining experience researching, building, or designing platforms and design assets for clients looking to achieve user accessibility. 

Lead at a Distribution Center in Lithonia Springs. 

My experience comes from years of adapting and adjusting to challenges perceived as failure. Raised by a Marine, from an early age, I knew nothing but to stay resilient and never give up. I pride myself in being able to think creatively, improvise, and multi-task; I believe this skills have helped me in many industries, in many job titles, and above all, relating to people.

Over a significant amount of time in the workforce, I have experienced several different variations of problem solving in different roles, none more important than another. 

 As a worker in the field of hospitality, I acquired and refined the skills of multi-tasking, customer satisfaction, as well as time management. 

As a customer service manager, I adapted my skill in problem solving by empathizing with the customer and any issue in which they brought forth, focusing on an overall satisfactory experience. Not focusing on a quick fix, but active listening to identify a solution that would help all parties involve understand alleviate the underlying issue that led to the complaint. 

As a retail manager, I learned asking the right questions lead to understanding the goals of the customers. I also practiced active listening and communication to effectively cater to shareholders needs and goals. Understanding not only customer aspirations, but shareholders' goals allowed me to think outside of the box and successfully go above and beyond.

Through all of this experience, it wasn't until recently I found the industry which the best compliments all of my skills; User Experience Design. Thus, I attended and graduated from the Merit America bootcamp which certified me in UX/UI design. Continuing my learning with mentors and other classes, I dived into learning website Accessibility and even currently, Web Development via Udemy courses.

Currently, I work as a WH lead, problem solving and leading a team to serve customers in retail by day and by night, I am continuing my UX learning to become a better problem solver. I showcase my learning and my upskilling in the featured section. 

My goal is to continue problem solving, utilizing the skills I have acquired and the skills I will acquire. Learning never stops and resilience is never giving in. There will always be problems to solve and shareholders to keep happy. I intend to be better every single day.

taplio

The Battle

Colton Schweitzer

Terry Bolden Jr

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