Actabl

Strategically engage with hospitality management firms and ownership groups to establish ProfitSword as a preferred solution provider.

Conduct captivating product demos, highlighting ProfitSword’s unique value proposition for potential clients. 

Cultivate strong relationships with key stakeholders, driving revenue growth and expanding Actabl’s market presence.

Worked closely with internal teams, to tailor sales strategies to meet client needs effectively.

Delivered $1.5 million in net new revenues.

Business Development Executive

Bunkhouse

Manage top-producing accounts across Corporate, Group, & Travel markets, exceeding goals by 130% in 2021 and 140% in 2022.

Develop strategies to exceed revenue goals, including Covid rebooking policies, tiered pricing, dynamic discount structures, and targeted prospecting.

Integrate new CRMs (Delphi, Salesforce & TripleSeat) with PMS and serve as a system administrator.

Develop yearly forecast and budget across all markets. 

Assist with hiring, training, onboarding, and incentive structure creation.

Senior Account Manager

The Carpenter Hotel

Reignite revenue following COVID closures by developing a corporate sales strategy and growing group business.

Design and develop 2021 rate proposals and contracts.

Manage RFPs & implement CTM and Consortia programs.

Devise sales training program for junior team members.

Create forecasts, sales reports, and expense reports to present to senior management.

Define the 2021 sales cycle, budget, and commission.

Create presentations for the hotel’s products and services

Senior Sales Manager

GrandLife Hotels

Proactively network, cold call, and upsell accounts to increase revenue by $350,000.00 for group business in the last 12 months. 

Personally exceeded quarterly sales targets by at least 120 %, contributing to overall revenue growth of $600,00.00 year over year. 

Research, identify and present reports on market shifts and industry impacts to team and senior leadership. 

Manage company's largest group, corporate and outside accounts including Google, Palantir Samsung, Fast Retailing and Goldman Sachs to ensure satisfaction and growth. 

Create forecasts, sales reports, and expense reports to present to senior management.

Designate team territories and sales goals based on analysis of market trends and opportunities.

Establish training programs and SOPs for customer-centric procedures such as site tours, office visits, and proposals.

Account Manager

The Standard, High Line

Exceeded quarterly goals by 150% each quarter for 2 consecutive years.

Managed 15+ key accounts with a focus on building long-lasting relationships. 

Assess and inform team and senior management on market shifts providing analysis on expected industry and business.

Established Training Programs for sales representatives for reporting, prospecting and sales calls.

Developed personalized promotional materials to drive business and surpass goals during slower travel seasons. 

Devised Trade Show sales and marketing strategy, leading to yearly onboarding of new customers.

Supported the Sales Director and Global Management team’s administrative needs from travel bookings, to event planning, and calendar management.

The Standard Hotels

Analyzed weekly, quarterly & yearly goals to determine potential gaps and develop a strategy to meet budgets.

Swiftly and effectively resolved guest issues to guarantee satisfaction and loyalty. 

Coordinated 24/7 staffing levels, monitored payroll and worked with HR on reviews and incentives.

Trained new employees to ensure adherence to policies, operational procedures, and company-wide standards.

Updated the company CRM and reservation systems, acting as admin for Cendyn, Salesforce, Laynon and Opera.

Collaborated with the sales and marketing team to ensure compliance and consistent customer service.

Reservations Manager / Assistant Revenue Manager

Chambers Hotel

Worked as key support for sales and operations while interfacing with clients to help the team consistently exceed revenue goals. 

Communicated directly with guests including VIP clients to implement special requests, showcase amenities, and guarantee a seamless experience. 

Researched and booked travel arrangements to include hotels, airline tickets, and ground transportation while managing executive calendars, and itineraries.

Proofread and edited proposals, presentations, sales reports and contracts to ensure accuracy and compliance with brand guidelines. 

Ensured all sales-related technology and equipment were in working order and that adequate marketing materials were readily available.

Processed billing for payment authorizations using billing system.

Coordinated conference and meeting space allocation for internal events.

Sales Coordinator

With over ten years of experience in the hospitality industry, I am a Business Development Executive at Actabl, a company that helps hospitality businesses optimize their revenue channels and enhance their customer relationships. I am passionate about creating value for my clients and partners and delivering results that exceed their expectations.

My professional expertise lies in prospecting new business, expanding existing accounts, and optimizing revenue streams through comprehensive market analysis, persuasive communication, and tailored proposals. Over the past five years (2020-2024), I've successfully managed high-performing accounts across corporate, group, and travel sectors, consistently exceeding targets by an average of 115%.

I have also spearheaded the integration and administration of new CRM systems, crafted effective sales strategies, and developed comprehensive training programs. My ability to create detailed forecasts and actionable reports for senior management has been instrumental in driving growth and operational excellence.

In addition to my core hospitality competencies, I have earned certifications in video production, editing, and strategic thinking. These skills have further enriched my expertise, allowing me to navigate and excel in the ever-evolving hospitality landscape. I am passionate about collaborating with colleagues, managers, and creative professionals and am always eager for opportunities to connect and exchange ideas.

Cory Robin

Humanitarian Hotels at the Pulte Family Charitable Foundation (PFCF)

As President of Humanitarian Hotels for the Pulte Family Charitable Foundation (PFCF), I serve as the operational leader for a portfolio of hotels, driving business performance while advancing the innovative Humanitarian Hotel model. This model leverages hotel and resort assets to create a ‘multiplier effect’ in support of PFCF’s mission to serve people in need.

President

WChrisGreen 

Driving conversations, conversion and team growth.

Advisor

Remington Hotels

Supporting the most talented group of hospitality professionals in the business.

Leveraging the combined resources of two great companies to lead the way in third-party hotel management.

Divisional President

Chesapeake Hospitality

President & CEO

Chief Commercial Officer (CCO) /Principal

As Chief Operating Officer at Chesapeake Hospitality, my current leadership role is responsible for day-to-day operations of our rapidly growing hotel management organization. Strategy, Development, Performance.

- Implemented “Chesapeake One” custom hotel support network as the result of combining proprietary financial management, asset preservation, personnel development, and hotel performance systems.
- Oversaw portfolio expansion to over 7,000 rooms in 15 states.
- Enhanced development offering through increased national presence, key industry panelist and speaking engagements, and advancement of Chesapeake Hospitality's message through publications.

Chief Operating Officer

I lead all field operations for our rapidly growing portfolio of over 5,100 guest rooms of full, select, focused, and luxury hotels in geographic locations covering the Northeast, Southeast, Southwest and Midwest regions.

- Expanded Chesapeake’s proprietary financial management system to include a custom framework of controls leading to above industry returns.
- Strategically grew corporate field support in operations, revenue management, and sales to support multiyear aggressive growth.

Senior Vice President of Operations - Principal

As Senior Vice President of Operations for Chesapeake Hospitality, I managed oversight for all company field operations. Operations portfolio includes - Upscale, Upper Upscale, focused service and select service hotels bearing the Hilton, Starwood, Carlson, IHG, Choice and Independent flags.

- Implemented System Wide Proprietary forecast system to drive surety of performance for clients – results achieved 37% improvement in YOY accuracy and exceeded target of +/- 5% variances.
- Created enhanced enterprise communication leading to increased efficiency and 'best practice' utilization.
- Oversaw 30% expansion in the managed estate and doubling company revenues.

Senior Vice President of Operations

As Vice President of Operations for Chesapeake Hospitality, I was responsible for a diverse portfolio of Upper Upscale city center, airport, suburban, and resort hotel assets. Portfolio brands include IHG, Hilton, and Starwood, along with several private-label projects.

- Led the estate through the financial crisis while limiting downside performance to less than half (½) the industry average. Returned to pre-collapse performance 13 months faster than our peer set.

Vice President - Operations

I served as General Manager for the Full Service Hilton Wilmington Riverside Hotel and adjacent condo-hotel project. My assignment goals included complete restructure of operating and administrative systems and census, recovery of revenues diluted through renovation, and optimization of financial performance.

Results:
- August-December 2008: Increased GOP by 760bp compared to January - July 2008.
- 2009: Achieved all-time record GOP with growth of 2790bp over any previous year while improving guest service.
- Asset continues to perform at peak as of 2011.

General Manager - Hilton Wilmington Riverside

I served as General Manager of the 259-room award-winning, first-class, full-service property located in the heart of downtown Houston. The Crowne Plaza Houston Downtown hotel received the Quality Excellence Award from IHG in 2008. During my tenure, the property increased service performance, operating profits, and gross revenues on consecutive year results. I also helped recover major client relationships and bolstered annual performance by 10.17%.

General Manager

I accepted this temporary assignment as General Manager to oversee complete re-imaging of this 311 room resort property. The Crowne Plaza Hollywood Beach is positioned directly across from the beach in Hollywood, Florida. This asset remains under management with Chesapeake Hospitality.

Hilton Sandestin Beach Golf Resort & Spa - Sandcastles Resorts

As Hotel Manager, I oversaw the day-to-day operations of the award-winning Hilton Sandestin Beach Golf Resort & Spa. This 598-room oceanfront resort features four outlets, 36,000 square feet of flexible meeting space, a full-service spa, and access to five world-class golf courses. Visit www.sandestinbeachhilton.com to review this exceptional resort.

Hotel Manager

Hilton Waco - Lion Hotel Group

I was hired to continue asset performance at Hilton Waco with the Lion Hotel Group. During my time I increased NOI by 17.4% leading to successful transaction to divest the property from the portfolio in 2005.

I performed day-to-day oversight of all operating departments for this 292-room First Class lodging facility.

Assistant General Manager - Hilton Jacksonville

RMS Family Restaurant Corp

I gave regional oversight for 42 Quick and Select service restaurants in north Florida and south Georgia.

Regional Manager - Restaurants

Mission-minded Leader, Culture Curator, Hotelier, Author, Keynote Speaker - Making things happen in Hospitality for 35+ years

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The Battle

Cory Robin

W Chris Green

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