I help organisations transform differently by putting people at the centre of change and connecting ambition to action. With experience at Accenture, Deloitte, and my own practice, I cut through noise to focus on the drivers of lasting transformation. Known for rapid results in 90–180 days, I simplify complexity, align leadership, and put people at the centre so change sticks.  

As a transformation and change expert, I’ve led complex transformations, integrations, and turnarounds, often stepping in as interim Transformation Director, Change Director, Strategy Director, Programme Director, COO, or CEO. I have worked across various industries, including financial services, fintech, insurance, investment management, legal, utilities, retail, media, and PE-backed businesses. My expertise spans business agility, technology simplification, and customer proposition redesign, creating sustainable impact and leaving organisations stronger than I found them.

I’ve delivered programmes exceeding £100 million, led teams of more than 400 people, and created measurable results, including 30 percent cost reductions, a £265 million uplift in enterprise value, successful regulatory recoveries, and scalable digital platforms.

Alongside my transformation work, I coach leaders and teams to build clarity, accountability, adaptability, resilience, and confidence through change. I help organisations strengthen their leadership capabilities, align teams around a shared purpose, and develop the cultural and behavioural foundations that make transformation sustainable.

How I can help your organisation:
-	Strategy development and programme delivery 
-	Digital, AI, and data-enabled change
-	Enterprise transformation and operating model design
-	Post-acquisition integration
-	Embedding agile and new ways of working at scale
-	Regulatory remediation and governance improvement
-	Culture, leadership, and team performance alignment
-	Executive coaching and leadership team development

Every sector has its quirks, but transformation fundamentals remain the same: clear vision, practical execution, and genuine partnership between leadership and teams.

📩 Let’s connect
In the midst of change or thinking about it? I’d love to hear your story and explore how I can support your journey. Connect or message me anytime.

Craig Gillham

Emma Valahu Consulting

I help experiential travel founders build an automated system that turns website visitors and social media followers into warm, qualified leads—without them having to manually nurture every prospect.

Founder

Alpha Lead Academy

Senior Consultant

Self Employed

Communication is everything. If you can't get your message across in a compelling and and persuasive way, you've lost. Doing that in a second language brings a whole new level of stress. This was how I helped:
Coaching with people all over the world who want to feel confident, professional and above all effective communicating in the work environment.

Communication Coach for Professionals

My English Team

In a world where communication is 99.99% in English, it's vital that we can ALL communicate effectively, no matter where we were born. I provided training to ensure that those who wanted to take part in the global conversation, could do so through English.

Communication specialist for non-native English speakers

italki

I teach English online to students all over the world. 
General English courses and targeted speaking and listening courses.
Preparation courses for IELTS and other exams.
Academic skills for students going to study or already studying in English at  university.

Online EFL teacher

Alpha Omega College

Training the next generation of EFL/ESL teachers so they could go out into the world and help others communicate effectively and with confidence.

Assistant Course Tutor (CELTA)

Southern Cross Teacher Trianing Centre Ecuador

Assistant Course Tutor CELTA

Bell Educational Services Ltd

Student Services Manager

EFL Co-Ordinator

British Council

Teaching adults and children a range of courses including General English, Cambridge exams and Business English.
Delivering a series of Professional Development sessions to colleagues.
Presenting at IATEFL Poland.

English Language Teacher

Helping Consultants turn curious visitors into high-ticket clients with Educational Email Courses | Making your prospects feel like VIP clients before you even meet.

You create extraordinary experiences that travelers dream about 

But does this sound familiar?

❌ Website visitors browse your trips… then disappear, never to return.
❌ Social media followers engage, but never take action.
❌ Your email list is filled with cold leads who rarely convert.

To get more traffic to your site you try:

🔹 Posting more on social media—but engagement doesn’t equal bookings.
🔹 Running ads—but the moment you stop paying, the leads dry up.
🔹 Offering a generic ‘Sign up for updates’ button—but no one’s excited to join.

𝙏𝙝𝙚 𝙥𝙧𝙤𝙗𝙡𝙚𝙢 𝙞𝙨𝙣’𝙩 𝙜𝙚𝙩𝙩𝙞𝙣𝙜 𝙥𝙚𝙤𝙥𝙡𝙚 𝙩𝙤 𝙮𝙤𝙪𝙧 𝙨𝙞𝙩𝙚—𝙞𝙩’𝙨 𝙡𝙤𝙨𝙞𝙣𝙜 𝙩𝙝𝙚𝙢 𝙤𝙣𝙘𝙚 𝙩𝙝𝙚𝙮’𝙧𝙚 𝙩𝙝𝙚𝙧𝙚.

They browse, leave, and never return. And all that effort (and money) driving traffic goes to waste.

𝗧𝗵𝗮𝘁’𝘀 𝘄𝗵𝗲𝗿𝗲 𝗜 𝗰𝗼𝗺𝗲 𝗶𝗻.
I create Educational Email Journeys that capture website visitors, nurture them on autopilot, and turn curiosity into bookings by:

✅ Giving potential travelers a reason to stay connected—so they don’t just visit once and disappear forever.
✅ Delivering valuable insights and behind-the-scenes storytelling—so they move from passive interest to active desire.
✅ Keeping them engaged until the moment they’re ready to book—so your trips stay top of mind while they weigh their options.

𝗪𝗵𝘆 𝗱𝗼𝗲𝘀 𝘁𝗵𝗶𝘀 𝘄𝗼𝗿𝗸?
Because booking an experiential trip isn’t a quick decision—it’s a big investment. And people don’t just buy the trip; they buy trust in you.

A free email course builds that trust by:

✔️ Providing multiple touchpoints over time, so potential travelers become familiar with your brand and feel confident making a big purchase.
✔️ Removing every hesitation, one by one, so nothing stands in the way of saying ‘yes.’
✔️ Positioning you as the expert, so travelers feel secure choosing you over competitors.
✔️ Creating a personal connection, so when they’re finally ready to book, you feel like a trusted friend—not just another travel company.

What others say:
“Thanks to Emma’s work, I saw rapid growth in my email list and a return on investment within just a few weeks.” – A.B.

“I've downloaded a LOT of lead magnets, and your email course is definitely at the top of the list for actual value.” – E.J.

“Emma came prepared, needed little from me, and wrote fantastic copy. She handled all the technical details and troubleshooting, which freed me up to focus on my clients.” – J.G.

Ready to turn ‘Sounds amazing, but…’ into ‘Where do I sign up?’
DM me for a quick chat about how an email journey could transform your bookings.

taplio

The Battle

Craig Gillham

Emma Valahu

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