I help organisations transform differently by putting people at the centre of change and connecting ambition to action. With experience at Accenture, Deloitte, and my own practice, I cut through noise to focus on the drivers of lasting transformation. Known for rapid results in 90–180 days, I simplify complexity, align leadership, and put people at the centre so change sticks.  

As a transformation and change expert, I’ve led complex transformations, integrations, and turnarounds, often stepping in as interim Transformation Director, Change Director, Strategy Director, Programme Director, COO, or CEO. I have worked across various industries, including financial services, fintech, insurance, investment management, legal, utilities, retail, media, and PE-backed businesses. My expertise spans business agility, technology simplification, and customer proposition redesign, creating sustainable impact and leaving organisations stronger than I found them.

I’ve delivered programmes exceeding £100 million, led teams of more than 400 people, and created measurable results, including 30 percent cost reductions, a £265 million uplift in enterprise value, successful regulatory recoveries, and scalable digital platforms.

Alongside my transformation work, I coach leaders and teams to build clarity, accountability, adaptability, resilience, and confidence through change. I help organisations strengthen their leadership capabilities, align teams around a shared purpose, and develop the cultural and behavioural foundations that make transformation sustainable.

How I can help your organisation:
-	Strategy development and programme delivery 
-	Digital, AI, and data-enabled change
-	Enterprise transformation and operating model design
-	Post-acquisition integration
-	Embedding agile and new ways of working at scale
-	Regulatory remediation and governance improvement
-	Culture, leadership, and team performance alignment
-	Executive coaching and leadership team development

Every sector has its quirks, but transformation fundamentals remain the same: clear vision, practical execution, and genuine partnership between leadership and teams.

📩 Let’s connect
In the midst of change or thinking about it? I’d love to hear your story and explore how I can support your journey. Connect or message me anytime.

Craig Gillham

FLANCE Directive Creators

PARTNERING WITH THE BEST

FLANCE Directive Creators is an experienced digital marketing agency and brand consultancy that delivers a multidisciplinary service to companies in South Africa, the African continent, and further afield. We are very proud of our global footprint, having worked with many multinational brands across various industries.

We provide an array of services to many of these companies. Our key focus is to give businesses access to services, expertise, and knowledge that large organizations utilize to grow their market and brand positioning.

FLANCE Directive Creators is a team of highly experienced and trained individuals, having worked in both the creative and corporate sectors.

Our digital experience not only spans the design and development of websites but extends to the development and management of various large custom web-based platforms with sophisticated back-end functionality. These platforms become integral operational tools that assist businesses with understanding the operations of their business allows for more informed decision making. Supporting the website backbone of digital communications, FLANCE provides support services such as social media management, digital marketing, and full reporting and analysis.

https://flance.co.za/

Senior Copywriter

Teachable

Establish a community strategy and implementation plan for the membership’s
Circle community
Regularly engage inside of the community and interact with members
Review all incoming emails and respond to customer queries within 24 - 48 hours
Create a regular performance report to highlight the community growth and
other relatvent engagement metrics
Support in additional customer support for other Teachable creator course
launches (if needed)

Community Manager

Black Marketing - The Dark Art of Social Media Marketing

Black Marketing is the World No.1 LinkedIn Marketing, Personal Branding and Social Selling Firm, Established in 2013.

With 1,900 LinkedIn Recommendations, 1000,000 LinkedIn Followers, 4 No.1 International Best Selling Books on LinkedIn and Personal Branding, a LinkedIn Power Profile and an Official Forbes Business Council Member writing about LinkedIn and personal branding, Black Marketing Founder and Global CEO Chris J Reed is The World No.1 LinkedIn Marketing and Personal Branding Expert on LinkedIn. 

Chris is one of the most talked-about LinkedIn Power Profiles and infamously known as "The Only CEO With A Mohawk," recognised globally by his Mohawk.

Chris has 4 Official No.1 International Bestselling Books "Personal Branding Mastery For Entrepreneurs," "LinkedIn Mastery For Entrepreneurs," "Social Selling Mastery for Entrepreneurs," and his latest "How To Become A LinkedIn Rock Star." 

All Chris's books are available on Spotify, Amazon, Kindle, Audible, Apple Music, and Google, and his masterclasses are available on YouTube.

Black Marketing and Chris have won countless industry awards. They are the No.1 Global LinkedIn Marketing Experts with an unprecedented 1,800 LinkedIn Recommendations for their work.

Content Creator 

Genesis Tech

Team Lead/Editor 

Content Writer

Valnet

Opera News 

Freelance Writer

Hi, I'm Thato. 

I help brands use storytelling to simplify their marketing and create impactful content that sells. 

Over the last few decades, brands have spent millions in the name of "differentiation," only to end up sounding and doing the same things. And now, with AI, it's become even harder for them to stand out. 

Before, you’d open the Yellow Pages and see a plumber’s name and number, and that’s all you needed. And if they were recommended by someone you know? Even better. 

Today, a plumber needs to be a thought leader have a blog, a TikTok, an Instagram, a landing page etc. But does all of this help contribute to their business? Not as much as you’d think. 

So then, what if the answer is less differentiation and more simplification? 

That's what I help you do. 

Get in touch. Let's chat!

taplio

The Battle

Craig Gillham

Thato Mokau

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?