PDF.ai

Founder

Testimonial

Cisco Systems

Senior Software Engineer

Bootstrapping

📚 PDF.ai: Chat with PDFs using AI
💜 Testimonial.to: Grow your business with social proof 

Also, making Docsium.com and Supportman.io for fun

Damon Chen

Mateo Melgar

The Bay Social

* I'm in charge of the company operations from A to Z. 
* I lead +50 people from customer success specialists and managers to the Facebook Marketing Team, the Creative Team, and our Social Growth Team.
* I directly helped increase the company profitability by 30% in 2021, by implementing additional productivity systems into our process, taking the company to hit record metrics month after month.
* My common tasks include training, screening, onboarding new employees, developing training programs, working with SOPs and optimization, and more.

Head of Operations

* I oversaw the customer success program and helped train, supervise, and develop 10 customer success specialists distributed across the US, Mexico, Australia, Colombia, Argentina, and Pakistan.
* I improved the screening and onboarding processes for customer success roles and grew the team from 3 to 10 team members.
* Customers had never been happier. :)

Customer Success Manager

* I helped clients from many industries and backgrounds, succeed with their social media services by understanding their target market and objectives. 
* I helped develop the first internal training program for the customer success team

Customer Success Specialist

Millo

I write fun articles that help freelancers and online entrepreneurs level up their game and make more money online (while they enjoy it more). 😎

Writer

Legacy Podcasting

I help our agency clients drive more revenue, traffic, and growth by helping them provide high-quality content for their audience and prospects.

My usual deliverables include show notes, blog posts, social media copy, case studies, and more.

Links to some of the clients I helped are below:

Content Marketer

MateoMelgar.com

After freelancing and creating/scaling online businesses for six years I've decided to capture my learnings in actionable courses that can help everyone monetize the internet. The first course will be released in February 2022 and we'll grow after that. You can learn more here: www.mateomelgar.com

Online Instructor - I create online courses that bring you growth

After freelancing and creating/scaling online businesses for six years I've decided to capture my learnings in actionable courses that can help everyone monetize the internet. 

The first course will be released in February 2022 and we'll grow after that. 

You can learn more here: www.mateomelgar.com

taplio

The Battle

Damon Chen

Mateo Melgar

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