WhiteWater Express Car Wash

General Manager

Finance

Helping people create a financial GPS so they can assess if they’re on target to reach their goals.

Finance Coach

Brandwatch

- Consistently surpassed renewal and growth goals, achieving 113% and 119% in Q2 and Q3 respectively, while meeting GRR team renewal targets each quarter since Q2 2022.
- Seamless transition of 60 clients, maintaining strong relationships and elevating team GRR by 20%

Customer Success Manager

TTI Success Insights

Value Added Associate

Certified Life Coach

SimpleBills

- Implemented 80 new clients between May and September 2021 – from first contact post sales to AM assignment.
- Owned client portfolio of $15M in Annual Contract Value
- Developed 15 Standard Operating Procedures bringing clarity and alignment to our internal teams.

Solution Account Manager

Senior Account Manager

SimpleBills is a complete utility management service that helps properties realize efficiencies with data-based decisions while providing residents a customer service experience you can be proud of.

Account Manager

Hartford Federal Credit Union

•	Provides professional customer service by identifying potential customers, initiating new accounts, and coordinating product demonstrations in collaboration with the Management Team.
•	Focus on continuous learning and development at the individual, team, and organizational levels by designing and deploying strategies, which will enhance people, processes, and performance.
•	Created strategic partnerships and gathered market information to gain a competitive advantage, leading to 20 new accounts by referral.

Business Development Manager

First Commons Bank, Newton Centre, MA

•	Lead audit operations and systems training which led to superior audit ratings and more knowledgeable team.
•	Received "Legendary Client Service" Award. 
•	Identified critical client needs through fostering strong client relationships and ongoing communications. 
•	Developed, trained and coached 5 new employees on the banking system.
•	Designed and facilitated learning programs to support performance processes.

Senior Client Service Representative

Antioch Waltham

•	Creatively collaborated with ministry team on development of curriculum. 
•	Identified emerging leaders and helped determine desired placement in ministry.

Youth Pastor/Ministry Intern

Bank of America

•	Accurately and efficiently completed 65 customer transactions daily.
•	Built trust with customers by effectively meeting their service needs.

Sales and Service Specialist

Passionate Customer Advocate Focused on Driving Customer-Centric Solutions

I have over 15 years of driving customer-centric solutions. From Banking to Customer Success I've carried this core value with me.

I've learned a lot over the last decade and a half, but something that's stuck with me is that we need to ask more questions. In my experience, when I hear a client tell me what they want, there's usually more to the story. By asking powerful questions I've been able to understand who, what, where and why in all these scenarios. It's not that I don't trust my customers, but I like to go the extra mile to truly understand what's led them to this solution.

Helping people is another core value - as an extravert it comes easily to me. Whether I'm training, presenting, coaching, or listening my objective is to help provide value. It's important that my customers know I am their catalytic resource to help them reach set out goals.

Dan Lathrop

Resume CEO┃Sean Turconi┃Amy Turconi 

Business Owner

• Worked closely with clients to identify their professional and career goals.
• Prepared ATS compliant resumes and documents to set up clients for career success.
• Drafted effective resumes for a diverse clientele, including C-Suite, Mid-Level Management, as well as, Sales and Marketing Professionals.

Resume Writer

Citizens Bank

Universal Banker

Banana Republic / Gap Inc.

Retail Associate

Ulta Beauty

Beauty Advisor

My husband, Sean, and I have been in the job search and acquisition game since 2017. 

But, we brought sales, recruiting, human resources, and psychology backgrounds to the party. 

Here at Resume CEO, we’re intimately familiar with the inner workings of the hiring process.

Sean’s HR days included creating job postings, screening candidates, sitting on interview panels, conducting interviews, hiring, onboarding, and training.

1️⃣ Résumé Overhaul 

Your resume isn’t pulling its weight. That’s a problem because if your resume isn’t getting you calls, it’s not getting you offers. 

We harness design, sales conversion copywriting, human psychology, and storytelling to grab your reader and pull them in. 

We take the time to get to know you, learn about your professional achievements, understand your career goals, and research your industry. 

That’s how we can create a resume that will speak right to the employer's needs and sell them on why YOU are the solution!

2️⃣ Interview confidently and persuasively

Because no job search campaign is fought and won without a killer interview strategy. 

We’ll help you define your game plan, practice with virtual mock interviews, and play back the tape with video recordings of our sessions, notes, and action steps. 

And we’ll provide a Virtual Interview Setup Audit because we want you prepared to interview in 2022!

3️⃣ How’s your LinkedIn looking?

Don’t worry. We’ll make sure recruiters can find you and are impressed with what they see.

They'll find cohesive profile branding and search engine optimized copy that’ll get your phone ringing.  

4️⃣ How about some On-Demand Courses

Learn how to confidently navigate the interview process and expertly steer compensation and benefits conversations.

🙌 Raise your hand if you’re ready to take the next step in your career and learn how we can help you get there. 💪

CUSTOM:📊Résumés, 📄Cover Letters,✉️Thank You Letters,✌️Resignation Letters, and👩🏻‍💻LinkedIn Profile Optimization

INTERVIEW COACHING: Practice and improve with virtual mock interviews and custom action steps.🏆

COURSES:🤝Interview Secrets and 💵Salary Secrets

RESUME CEO Distinctives:🪪Member of the BBB,🏆#1 Resume Writing Company in Virginia Beach with an A+ Rating |🥇Certified Professional Résumé Writers (CPRW) |🥈Certified Professional Career Coaches (CPCC) |👨🏻‍🎓MS Organizational Psychology | 💪Experienced HR Manager, Recruiter, and Career Services Pro | 🧐DiSC Behavioral Consultant Administrator | 🪖Veteran Owned 🇺🇸

Click the link at the top of my bio to secure your free résumé review TODAY!⬆️

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The Battle

Dan Lathrop

Amy Turconi

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