Investec Bank Mauritius Ltd

Leading the transformation of our tech capabilities with a focus on excellence and client-centric service. 

- Leading the Mauritius Tech team and fostering a culture of excellence.
- Implementing leadership development programs for sustainability.
- Enhancing accountability and aligning expectations with organisational goals.

Introduced operational and governance processes, aligned with industry standards, enhancing efficiency and compliance. Collaborated with fellow senior leadership to set strategic directions and reported to the Board of Directors on Technology initiatives.

My role also involved aligning technology strategy with organisational objectives, enabling digital servicing, and ensuring a cutting-edge digital experience for clients. Accountable for overseeing IT budgets, technology architecture, and application roadmaps, ensuring alignment with business goals and mitigating risks.

With a dedicated team, we've consistently achieved our objectives on time, within budget, and to the highest standard.

Chief Information Officer

Provide leadership, mentoring, development and coaching to team members. Remove obstacles for the team to deliver and cultivate passionate, talented individuals who are empowered and committed.

Create and design the Data Strategy for Investec Specialist Bank, and develop the measurement framework to track maturity and progress.

Operational and Strategic management of the Business Intelligence & Operational Analytics capability within Private Bank. Identify and test Machine learning use cases and implementation of the models within Private Bank South Africa. 

Refactor and design of business intelligence data architecture. Implementation of auto data warehousing to ensure delivery of data consistency and efficiency within the environment.

In short... we make the “data magic” for Investec!

Head Business Intelligence Private Bank South Africa & Global Digital

CyberPro Consulting (Pty) Ltd

Senior Data Scientists at Investec,  working on democratizing analytics within the organization.

Senior Data Scientist

South African Revenue Service (SARS)

Developed and introduced a new reporting methodology and mechanism which integrates multiple measures within one interface to increase data utilisation and management of day-to-day activities. It also allows Management to see the impact of decisions and track the success rate of strategic priorities in a very short space of time. Recommendations for corrective actions with probability of success are also shown based on Predictive Model outputs.

Debt Collection Predictive Model - Developed and implemented a collectability model for Debt Collection; the model enables debt collectors to work on debt cases with the highest probability of payment, thereby reducing the total case load and increase efficiency. The implementation of this model brought on a new era in the way the organisation utilises information and analytics to improve processes and performance.

Assisted the World Bank with a Macro Economic modelling exercise regarding the effectiveness of Corporate tax incentives in the current tax system. The outcome of the study was used as input to the Davis Tax Committee on possible tax reform changes.

Provide insight to Executive & Senior management on possible behavioural shifts of taxpayers and changes in submission and payment patterns, quantify future risk factors with probability of occurrence and highlight possible solutions.

Developed and managed the Submission Forecast models used to track submissions of Taxpayers and Employers during both filing seasons. The Filing Season submissions and Forecasts are the official view of the filing seasons in the organisation. 

Provide career mentoring and shaping of BEE talent to ensure optimal fit and results for the division and organisation. Responsible for management of a team of analysts, specialist and data engineers driving the strategic direction of future projects.

Manager Performance Analytics

Nedbank

End-to-end Costing and Profitability

Designed, implemented and produced the product profitability reports, which included all Capital, Funding, Revenue and cost components for each product.

Established a process to ensure a central view of the Bank’s product profitability was done at Group Finance Divisional level.

Transfer Pricing

Key role player in the Design, management and execution of the Central Transfer Pricing model to determine the Inward Transfer Pricing for all Clusters. The results were crucial in ensuring the financial statements of the bank were correctly portrayed.

Manager Activity Based Costing & Product Profitability

Dex Data

Obtained in-depth knowledge of life and short term insurance industries specifically on pricing models and Valuation.

Engaged with external clients on new business opportunities and ventures.

Understanding and quantifying risk elements within business, and plan accordingly based on quantitative data, empirical and scientific evidence

Statistician

Rentmeester Assurance

Obtained valuable knowledge on the application of Statistical Modelling and Forecasting methodologies in order to assist management with organisational decisions at Operational and Strategic level.

Actuarial Assistant

As the Chief Information Officer at Investec Bank Mauritius Ltd, I lead the transformation of our tech capabilities with a focus on excellence and client-centric service.

My core competencies include data analytics, machine learning, leadership development, operational and governance processes, and digital servicing. I have a restless spirit and a passion for questioning the conventional and using my imagination to help teams solve complex problems.

Daniel Seymore

BROOKES SPENCER

Helping you grow your business and revenue. 
Fractional COO and Revenue Operations partnering with promising startups and scale-ups in the B2B SaaS, Fintech and Technology sectors. 

*Actively seeking senior leadership opportunities to rejoin the global working environment, leveraging my expertise in driving revenue growth, business operations, strategy and customer success.

Fractional COO and Revenue Operations

SINOFY GROUP

Sinofy delivers end-to-end tailored PR solutions, simply Blockchain project launches and help make an impact at every stage of the marketing process, funding, and beyond.

Advisor

Codebase Technologies

Responsible for Sales, Presales, Sales Operations, HR and Marketing including global Go-to-market strategy. 
Develop and lead long-term and short-term strategy
Direct the day-to-day global operations of the company and its various international offices, including expansion into new geographies 
Develop and implement company-wide objectives, performance targets, measurements and key results

Chief Operating Officer

Finastra

- Leading Revenue Operations and Deputy to CRO, responsible for driving revenue growth and optimizing performance through aligning cross-functional teams, clients, data-driven insights, and strategic initiatives, overseeing all internal and client-facing post-sale activities. 
- Develop internal and client-facing tactical and strategic plans to improve revenue retention, de-risking recurring annual revenues.
- Direct and coaching of 40 sales staff to improve customer engagement resulting in ~130% increase in revenues. 
- Lead sales territory planning, strategic account planning, account governance with clients, customer health reviews, escalations, etc. 

Other roles held: 
Diversity & Inclusion Lead for APAC (2018 - 2020) (Secondary role)

Head of Operations I Client Engagement

- Leading Revenue Operations and Deputy to CRO, responsible for driving revenue growth and optimizing performance through aligning cross-functional teams, clients, data-driven insights, and strategic initiatives, overseeing all internal and client-facing post-sale activities.
-  Served as the single point of contact with C-level customers in highly escalated matters impacting their business, elevating customer retention and reducing churn dramatically.
-  Led the sales structure on internal sales processes and client engagement/delivery including strategic account planning and account governance resulting in additional revenues.

Head of Operations I Client Engagement - Africa/ME

PMi Consult Ltd

-	Directed the start-up branch of the company covering South Africa and the Sub-Saharan African region involved in contract and resource management solutions within core banking, treasury and capital markets, payments and cash management systems.
-	Developed and implemented a comprehensive business strategy plan to facilitate reliable growth within the start-up.

Managing Director - Africa 

Micro to Mainframe (Pty) Ltd

-	Designed and implemented innovative strategy around internal business growth and operations resulting in a boost in revenues. 
-	Spearhead digital banking software solution product launch 
-       Oversee and manage software testing outsourcing contracts leading 50x Software Testers with banking vendors
-	Devised and introduced a strategic skills development plan in conjunction with the company’s business model to strengthen local skills within the Calypso space and close the skills gap

Client Services Director 

Various in South Africa and Europe

-	Leading a team of recruitment consultants, researchers and administrative personnel within Technology and Executive Recruitment. 
-	Drove a recruitment transformation programme, completing a full gap analysis of the business, processes and procedures with recommendations for improvement. 
-	Actively headhunting for C-Suite requirements within the Technology, Banking and Financial Services sector.
-	Business Development, cold calling, applying consultative and solution-driven approach to client's business requirements.
-	Project managed 16x projects per month, at 4 per week, 40x client meetings per month, 80-100 new cold calls per day.
-	Integrated enhanced planning to consistently exceed monthly and quarterly targets by 120-180%.

IT/Fintech Recruitment ♦ Executive Search ♦ Leadership

I am an innovative and results-driven Global Operations Executive with 20 years of experience specializing in the Technology, SaaS and Financial Services sectors. Throughout my career, I have earned a reputation for driving operational excellence and solving complex challenges in highly regulated markets. Adept at overseeing enterprise-wide projects, fostering collaboration and alignment across cross-functional teams and C-level executives in Corporate Banking, Treasury and Capital Markets, as well as Payments, Risk, and Investment domains. My approach is grounded in data-driven decision-making and a keen ability to bridge the gap between business and technology.

🏆𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:

🌍 𝗚𝗹𝗼𝗯𝗮𝗹 𝗘𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻: Led the establishment of strategic operations and GTM strategy across 
multiple regions, resulting in 300%+ sales bookings within a single year.
💼 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗿𝗼𝘄𝘁𝗵: Uncovered new revenue opportunities exceeding $100 million through the application of data analysis and operational excellence.
🎯 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: Efforts resulted in an 80% reduction in customer churn and significant improvements in customer retention rates.

My ability to identify patterns, manage risk effectively, and align business objectives with key initiatives has consistently driven business excellence.

🤝 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗻𝗻𝗲𝗰𝘁: Love connecting with passionate people!  I'm energized by collaboration and innovation.  Looking to explore new ventures that align with my experience and fuel my growth.  If you're building something amazing in Singapore, Australia, Hong Kong, United States, or Dubai, let's chat!

Tags: Digital Banking, Leadership, Revenue Operations, Business Operations, Strategic Leadership, CRM, Management, Operational Excellence, Performance Improvement, B2B, Customer Success, Business Analysis, Business Planning, Customer Experience, Chief of Staff, Forecasting, Budgeting, United States, APAC, Middle East, Africa, Europe

taplio

The Battle

Daniel Seymore

Machtild Brenholc

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?