Starkhorn

Directing large-scale PE backed IT integration projects across multiple countries, standardising operations, streamlining processes, and managing complex IT infrastructures to achieve significant cost savings and efficiency gains.

Collaborated with C-suite executives on IT due diligence, post-merger integration, and the creation of scalable operating models, delivering measurable synergies and enhanced portfolio value.

Developed and executed bespoke IT strategies for private equity clients, ensuring alignment with business goals, operational scalability, and long-term growth through innovative technology solutions.

Offering consultancy, fractional support, and expertise in M&A, Divestments, Outsourcing and Private Equity.

Founder

Age UK

Non Executive IT Director - Digital and Technology

Jardine Motors Group trading as Lancaster

Spearheaded IT due diligence for a £300m transaction, enabling the seamless sale of Jardine Motors to Lithia & Driveway.

Supported the £400m acquisition of Pendragon PLC, integrating IT systems to establish Lithia UK, driving operational synergies.

Achieved £1m+ annual savings by centralising telephony systems, enhancing customer service.

Designed and executed a cybersecurity framework, achieving a NIST CSF maturity score of 29.

Chief Information Officer

Mothercare

As Head of IT Service Delivery & Infrastructure, I led seamless IT service delivery across 150 UK stores, franchises, head office, e-commerce, and warehouses. Aligning IT with business objectives, I enhanced efficiency and drove innovation.

Head of IT Service Delivery & Infrastructure

IT Service Delivery Manager

IT Technical Services Manager

IT Technical Support Manager

VisitBritain

Technical Support/Infrastructure Analyst

2nd Line Engineer at VisitBritain

Fractional CIO | IT Strategy for High-Stakes M&A | Faster M&A, Smoother Exits | De-risking IT & unlocking value | Author

If IT isn’t creating enterprise value, it’s destroying it. Most firms still treat IT as a cost centre. Growth-focused companies can’t afford that mistake. I help CEOs, CFOs, boards, and investors turn IT into a value-creation engine — accelerating deals, de-risking operations, and boosting EBITDA.

Proven Results

✓ £1.6m in savings within 18 months across 10+ countries
✓ Seamless IT integrations in £300m+ and £400m+ transactions
✓ 40% fewer outages across 150+ retail locations
✓ Cybersecurity resilience with NIST maturity scores above industry benchmarks

Why Clients Choose Me

✓ Fractional CIO flexibility — strategic leadership without full-time overhead
✓ Interim CIO firepower — execution in high-stakes transformations
✓ Board-level insight — translating IT complexity into clear business impact

Whether you’re scaling a mid-sized firm or leading a multi-country enterprise, IT should fuel growth, protect assets, and support scale. If it isn’t, it’s silently eroding value.

I am currently accepting 2 more clients in 2025 (Fractional, Interim, or Advisory).
DM me or book a call to explore how IT can become your competitive edge.

Daniel J. Jacobs

Helping Companies & CxO to Multiply Revenue via CRM | Salesforce Expert

From Employee's Burnout to 1M€ in Revenue. 

Tripled my income without any ads. 
This Changed My Life!

I help mid-sized and enterprise companies turn their CRM into a real growth engine.

I work with Salesforce, HubSpot, and enterprise-grade CRM ecosystems, integrating them with complex processes and systems to improve:

> Conversion Rate
> Retention Rate
> Customer Experience

I design strategies, architectures, and automations that deliver results — not slides.

I’m recognized in Italy as one of the leading voices in CRM for both B2B and B2C.

I taught CRM, Retention, and Loyalty at Talent Garden, AdWorld and Learnn, and contributed to launching the digital Loyalty Program for Pampers.

Today, I support companies that want to stop burning budget on slow system integrators or junior consultants — and finally generate real value through data, automation, and communication.

Previously, I worked as a Marketing Cloud Solution Engineer at Salesforce, developing strong executive expertise and closing multi-million-euro deals with top brands.

I hold 4 Salesforce certifications (3 SFMC + Admin), 2 HubSpot certifications, and 3 in Data & SEO.
My experience spans multiple industries: 
- Automotive, 
- Fashion, 
- Retail, 
- Consumer Goods, 
- Health Care, 
- Finance, 
- B2B environments.

Across 15 years, I’ve trained 500+ salespeople on CRM, marketing automation, and the sales process.

I’ve also managed teams of up to 25 people in 1 company across 
Marketing, 
Customer Care, 
Pre-Sales, 
CRM Specialists.

I’ve supported agencies and System Integrators in improving their positioning, selling Salesforce & other CRMs more effectively, and delivering better demos and solutioning.

Alongside my corporate career, I run a premium consulting practice (€100–150k/year) focused on:

- CRM & Marketing Automation strategy and delivery
- Process and workflow design
- Lead nurturing & retention programs
- Platform governance and team training

I specialize in advanced automations built on n8n, Salesforce, and Agent AI, helping companies scale operations, lead generation, nurturing, and sales enablement.

My philosophy is simple: no wasted money on advertising.
Only retention, customer value, SEO, and smart automation.

This mindset also helped me scale a dental clinic from zero to €600–650k/year in 5 years — fully bootstrapped.

Today, I work with companies looking for an executive partner who can bring together:
vision, execution, and deep technical expertise in CRM.

If you want a CRM that actually drives growth, I’m here.

taplio

The Battle

Daniel J. Jacobs

Giorgio Gnoli

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