Transition Master

Portugal & International | Present

I help founders, leaders, and high-performing professionals break free from burnout, self-sabotage, and uncertainty so they can reconnect to clarity, energy, and purpose. Through 1:1 coaching and immersive 4-day retreats, I guide clients to transform old narratives, release emotional blocks, and build bold new visions for their life and business.

Rooted in my background as a creative director and corporate leader, my approach blends strategy, storytelling, emotional intelligence and embodied coaching techniques.

Founder & Coach | Freedom Path Coaching & Retreats

ECCO

Explored how human psychology, decision-making, and emotional drivers shape consumer behavior. Learned how inner narratives drive external choices - a principle I now apply in coaching leaders.

Global Digital Research & Development Lead

Supported leaders and teams with core energy coaching, cultural awareness, and conscious leadership practices. This role was a bridge: bringing my coaching methodology into a corporate setting.

People and Culture Coach

Worked on global UX and customer journey strategies. What stood out wasn’t the data, but the human stories behind the data - reinforcing my passion for helping people unlock clarity and purpose.

Online Consumer Experience Specialist - UX

ESSENZA HOME

Led creative strategy and brand storytelling for global lifestyle collections. Beyond trends and aesthetics, this role was about shaping vision, guiding teams, and inspiring emotional connection with audiences.

Highlights:
	•	Defined seasonal narratives & visual identity that resonated worldwide
	•	Managed external creative talent and multidisciplinary teams
	•	Oversaw storytelling from concept → campaign execution (photo, film, digital)

What I discovered: My greatest strength wasn’t just in producing campaigns - it was in helping people align with clarity, confidence, and purpose under pressure. This realisation became the foundation for my coaching work.

Creative Director – Marc O’Polo Home & Esprit 

Energy Leadership Coach | Leadership Trainer | R&D Expert

I believe success without soul will always leave you restless.

I learned that the hard way - burning out in a top-tier creative role, disconnected from my family, and trapped in a life that looked great on paper but felt hollow. At 3am one night, something cracked.

That rupture became a doorway. I walked away from my role as a Global UX Lead, left behind the cycle of overwork and self-sabotage, and began the real work: building a soul-rooted life in Portugal with my family.

Now, I guide founders, leaders, and professionals through that same threshold - the moment when outward success no longer matches the inner truth.

My clients are often intuitive men and women (35–50) in leadership or entrepreneurship who feel:

• Burnt out, restless, or stuck in cycles of overwork
• Successful on the outside, but disconnected inside
• Ready to step into a deeper way of leading and living

My Work: A Three-Part Journey

1. Foundation (Online Coaching)
We create structure and clarity - breaking patterns of self-sabotage, burnout, and victimhood.

2. Core (Deep 1:1 Containers)
We go beyond surface-level strategy into soul-level recalibration - releasing old identities so you can lead with clarity, courage, and self-trust.

3. Expansion (Immersive Retreats)
For those ready to go further, I co-lead exclusive 4-day retreats in Portugal - an accelerated environment where breakthroughs are embodied and new visions anchored.

Clients often tell me the shift begins with my voice - like something inside them finally unblocks. That’s because this isn’t therapy or quick-fix strategy. It’s deep identity work. Emotional reset. A return to your true power.

If you feel the pull, send me a DM with “UNMUTE” for my free 7-Day Voice Activation Series - designed to help you reclaim your voice, your truth, and the power you’ve been holding back.

Daniel Philip Wilcock

So here goes...I feel it's time to share something pretty vulnerable about my journey so far. 

Over a year ago, I chose to leave my life in Holland behind with 3 young daughters, a wife, and a vision to live simpler in Portugal surrounded by nature.

The first few months, everything was what we had hoped for. My wife and daughters were really enjoying the slow pace, open culture and nature, we even got chickens - ALOT (there's such a thing as chicken math, go check it out).

But the one thing that was the hardest for me was how I felt. I went from being a corporate leader to suddenly an entrepreneur, depending on my next client to survive.

Daily I was waking up with my head racing, mind full, tight chest, and a million things to do - but not seeing the effort reflecting back in my bank balance.

I was chasing that next strategy... squandering the resources I did have on the next smart business coach or smartest GPT strategy to save me.

It did not. (I'll go into 'why nots' in another post).

Instead, I ended up just losing the capital I did have, feeling more disappointed with myself.

so I let go.

Let go of the expectations that were in my 'corporate head' thinking I had to prove something, and instead decided to cut the noise fully and spend a few weeks off to simply FEEL into what my body was telling me... the doubt, the fear, the sadness, the weight I was holding.

And you know what?

When I finally sat with the sadness and let the tears fall, a lightness came.

A sense of relief, followed by a clarity.

In that moment I realised that my life and business can only feel amazing if my feelings and thoughts line up with my actions.

The choice to leave our safe life behind in Holland was a brave one and a move only few do, but I failed to realise in the process that I did not give myself the time or chance to regulate my nervous system. 

I was living in a dysregulated state for so long, I had no clue that it wasn't me.

I'm saying all this because I see SO many founders take the action, start the business, hoping to feel more alive and free - only to find themselves more stressed, working harder than ever, on the verge of burning out.

The game changer for me was when I learned to regulate my nervous system, so I could finally think, feel, and act in a more stable and clear way.

Enabling me to be present for my kids, have time for my wife, and actually feel like I enjoy the place I live in.

Now I'm more passionate than ever to help founders like me who are stuck in dysregulated patterns, not knowing how (or if it's even possible) to change it.

If this resonates with you, I've spent months developing a 5-minute nervous system assessment to help you identify where you are right now in your own life and business and will give you honest feedback directly as to what I recommend as a next step, based on my experience.

(link in the comments)

P.S. I sincerely hope you get your body and life back too, your family needs you.

Daniel Philips

Somatic Business Coach for HSP, ADHD & Neurodiverse Founders | Your sensitivity isn’t the problem - dysregulation is | I help you regulate and build without burning out | Free nervous system assessment

I moved to Portugal to escape burnout. Instead, I found a wake-up call.

A few years ago, my family and I left everything behind.

Sold the house. Packed the van. Drove south with three small kids, chasing mountains, freedom and a slower pace.

Within months, the fantasy crumbled, and the business that worked back home wasn't working anymore. 

The clarity I expected turned into uncertainty and financial pressure, and that familiar tightness in my chest was back.

I came to realise that you can't outrun a dysregulated nervous system.

The same patterns that drove me to burnout as a UX Strategy Lead at a global fashion brand followed me to the Portuguese mountains. 

The hyper-vigilance, the overworking, the inability to rest even when exhausted.

Portugal didn't fix me, instead it exposed what I hadn't yet dealt with, and that exposure became the most valuable education of my life.

I've now come to realise that entrepreneurship is a nervous system sport.

The uncertainty, the financial risk, the constant pivoting, the loneliness of building something from nothing while raising a family - it all demands regulation in a way most of us were never taught.

Most founders are operating in survival mode 80% of the time, making decisions from a reactive state rather than a strategic one. 

I was no different.

So I started treating my nervous system like an athlete treats their body. 

With daily maintenance, recognising my limits and building in recovery, as well as learning to make decisions from a grounded place.

Now I help other entrepreneurs change the internal patterns that keep our heads and bodies stuck in survival mode, even when we've built the life we dreamed of.

The mountain views are beautiful, but my real breakthrough was learning to look inward.

Sunday evenings in Portugal hit different vs my old life back in Holland.  

This morning we collected wild mushrooms in the mountains. 

now sitting next to the fire, preparing for the week ahead.

Three years ago, I was drowning in back-to-back meetings, 
checking emails at midnight, convincing myself that's what success looked like..

Today, success looks like knowing when my nervous system needs nature.
When it needs silence.
When it needs to move slower to think clearer.

Building a business around how you're actually wired 
instead of how you think you should be..

That shift has been incredibly important for me and my young family. 

They now have their father back, and I’ve saved my marriage. 

Here's to a week of working with your unique nervous system design, and a weekly rhythm that enriches your life - not goes against it 🙏🏻❤️

No alternative text description for this image

The more capable you are, the longer you can ignore that your life doesn't fit anymore. 

until one day, your body completely contracts.  

last week, I sat with a woman who looked successful on every metric - work coming in, respected in her field, financially stable. 

but inside? she was unraveling at speed. "I feel like such a mess," she said. "I should have this figured out by now." 

she wasn't a mess. she was waking up. 

the exhaustion you can't fix with rest? 
the decision paralysis that won't go away? 
the flatness where nothing feels exciting anymore? 

To be clear, this is NOT burnout, it's a sign that your soul is trying to get your attention. 

I wrote about what happens when you finally stop ignoring it.

She wasn't a mess. She was just finally waking up to the fact that she'd been living someone else's definition of success. A week back, I sat across f

Open article: Last Tuesday, a woman told me: "I feel like such a mess. I should have this figured out by now." by Daniel Philips • 5 min read

Last Tuesday, a woman told me: "I feel like such a mess. I should have this figured out by now."

I can't shut off.

That's what most burned out founders tell me in our first conversation.

"I'm always on edge." "I work all the time but nothing moves forward."

I get it. I lived it.

Some years ago, I was sitting in the Portuguese mountains, overlooking a view I'd dreamed about for years back in Holland.

The kids were running around with our collection of chickens, with the puppy chasing behind, living their best life.

Carefree.

Yet, all I could think about was: how do I stabilise my business this month?
My chest was tight, my mind racing.

Revenue was unstable, and I'd convinced myself that if I didn't spend every waking minute on my laptop, hustling...reaching out....chasing... I'd miss my numbers.

I was working 8am to 10pm most days.

Checking my phone at the dinner table, any moment possible... Snapping at my wife and kids like I was always in a rush to get somewhere.

Even though there was nowhere to go.

My body felt like it had to constantly run to and from something just to stay alive.

To provide. To survive.

What I didn't understand back then was that restlessness, and edginess I felt, that inability to switch off... it wasn't a discipline problem.

It was my nervous system stuck in survival mode.

You see, when you're constantly stressed, your body interprets every business challenge as a life-or-death threat.

A quiet inbox feels like danger. 
A dip in revenue triggers the same response as being chased by a predator.

Your nervous system doesn't know the difference between a missed sales call and a physical threat, so it keeps you in fight-or-flight.

All day. Every day.

The real problem wasn't about me working too much, with the idea that working 4 days instead of 7 would solve it.

It was because I was working from a dysregulated state and justifying it as normal, necessary 'entrepreneurial' behaviour.

No amount of productivity hacks would fix that.

Adding another system or GPT strategy is like focusing on installing a new update on your SatNav, whilst your car is running on fumes and about to break down any moment.

If this is hitting home for you, I built a quick assessment to help you see what's actually going on.

Takes 5 minutes, and shows you where your nervous system is stuck in survival mode, along with what to do about it.

DM me 'SYSTEMS' and I'll send you the link.

I was snapping at my kids while living in paradise....

Working 8am-10pm. Chest tight. Mind spinning.

The problem wasn't my business strategy or work ethic. 

It was my nervous system.

I just published a newsletter about why capable founders stay stuck + 
the 90-minute process that shifts it.

Read here.

I was working 8am-10pm in what people call paradise. Portugal. Mountains. Freedom. The reality: phone at dinner, snapping at my kids, chest constantly

Open article: The Regulation Gap (why smart Entrepreneurs often stay stuck) by Daniel Philips • 3 min read

The Regulation Gap (why smart Entrepreneurs often stay stuck)

As a Highly Sensitive Entrepreneur, I used to think I just needed better boundaries.

Turned out, I needed better regulation.

And after years of working with other founders, I see the same pattern emerging, they know what they should do....take breaks, set boundaries, work less.

But when they try.. their body won't let them.

When they sit down to rest, their chest tightens. 
When they close the laptop, anxiety floods in.

And that was me in Portugal... I had all the time in the world. Mountains. Freedom. Space.

But I couldn't access any of it, because my nervous system was still running on a scarcity operating system.

But after going through this season of rewiring myself, I now know that when your nervous system is dysregulated, rest used to feel dangerous, and when I slowed down triggered alarm bells.

Because my body used to interpret "not working" as "not surviving."

So I kept grinding, not because I wanted to, but because my nervous system wouldnt let me stop. I was wired.

And I certainly learnt one thing for sure, that you cannot think your way out of a dysregulated nervous system.

You have to train it.

Like an athlete trains their body, you have to teach your nervous system that it's safe to downregulate.

Making that quiet inbox, a welcome thing instead of a panic attack. 
So that you feel like rest is actually productive, not dangerous.

This is the work I do now with founders who are barely holding on.

I tell them to forget about time management hacks and productivity systems you were sold, none of it works until you regulate your nervous system first.

Instead, I help you recognise the difference between actual threats and normal business challenges.

So that you can build the capacity to stay grounded under pressure instead of reactive, and make strategic decisions from a state of calm, not panic.

Because the fastest way to burn out isn't working too hard.
It's working from a dysregulated state and never coming back down.

So you're recognising yourself in this, I built a free 5-minute assessment to show you exactly where your nervous system needs support.

DM me 'REGULATE' and I'll send it over.

Not all excitement is created equal.

I learned this in a session with a client last week.

He was a creative founder describing two different moments in his life:

Moment 1: Going from 2K to 100K in crypto. The rush. The high. "I'm finally escaping."

Moment 2: On a film set in Europe with an amazing team. He was in pure flow. Time was disappearing.

Both gave him goosebumps.

But when I asked him to feel into the difference?

He said something that stopped me:

"The crypto goosebumps were short. like a spike...On the film set, goosebumps were long, deep, more intense. That one felt like a deeper satisfaction. This felt like... myself."

The Crypto journey for him showed volatility ie
Manic highs..crushing lows...adrenaline-fuelled... isolated and short-lived.

The Film set with friends showed radiance ie
Grounded aliveness. Sustainable. Fills you up. Connected. Present.

Most burned-out founders are addicted to the volatility because their nervous system learned that volatility = normal.

So they keep recreating it:
 → Revenue swings that wreck them
 → Overworking then crashing
 → Chasing the next strategy to "save" them
 → Saying yes to everything, then collapsing

It can 'feel alive' for a moment, but it's not sustainable.

Radiance is different.

The founder described moments of real connection for himself:

A dinner with friends where he felt fully himself, a men's gathering where he spoke his truth, coaching sessions where his chest opened and his shoulders dropped.

His body responded differently.

Here he experienced 'no quick rush'

Stating: "Everything just feels safe. I don't need to have all the answers. I am at peace."

For him, it wasn't about choosing 'to hustle' or 'to rest'
It was actually about choosing between volatility and radiance.

With volatility feeling like:
 → Tight chest, racing mind
 → Checking numbers obsessively
 → Trying to control the uncontrollable
 → Shaky legs, panic, 'I need to turn back time'

Radiance feeling like:
 → Chest open, throat relaxed
 → Time disappearing
 → Being fully present
 → 'I can just be myself here'

Because your nervous system will ALWAYS pull you towards what feels familiar.

If volatility is familar, you'll keep recreating boom-bust cycles.
If radiance is familiar, you'll build sustainably.

So which pattern are you feeding?

The i've created a Founder Regulation Assessment shows you in 5 minutes.

You can take it here → https://lnkd.in/ePrZAVNX

Your body already knows the difference, the question is whether you're listening.

- Dan

“Why do I crave free time… but shut down the moment I get it?”

This was one of the most confronting things I uncovered in a recent founder reset session.

Not procrastination.
Not laziness.
Not a motivation problem.

A nervous system caught in volatility - trained to survive in chaos, and panic when he was at rest.

His brain said: “I want spaciousness.”
His body said: “But… what if it’s not safe?”

Todays newsletter breaks it down:

- Why you can’t switch off even when you want to
- The hidden pattern behind overwhelm cycles
- And the exact somatic shift to bring brings clarity back online

Let me tell you about a neurodiverse client who, on the outside, looked capable and calm… but inside, everything was running too fast. Brilliant mind.

Open article: Why your system can’t follow through (even when you want it to) by Daniel Philips • 4 min read

Why your system can’t follow through (even when you want it to)

You don't recognise yourself anymore.

The goals that used to drive you feel hollow. 
The strategies that always worked... don't. 
The version of you everyone knows feels like a costume you can't take off.

Nothing's technically broken.

But something inside you just stopped.

This is an identity death.
And it's the most terrifying (and sacred) threshold you'll ever cross.

The next article I wrote dives deep into this - are you ready?

There's a specific moment in transformation that no one warns you about. It's not the decision to change. It's not the moment you know something needs

Open article: The sacred collapse - when your old identity stops.  by Daniel Philips • 6 min read

The sacred collapse - when your old identity stops.

I watched a founder go from 2K to 100K in crypto.

Then back to 10K. Then 3K.

They were lying awake at night thinking: "I need to turn back time."

But the real problem wasn't the crypto.

It was their nervous system recreating the exact volatility pattern it learned in childhood.

Boom. Everything's great..... Bust.....Everything's collapsing. Repeat.

This is called the boom-bust trap.

And most burned-out founders don't even realise they're stuck in it.

They think it's about:

- Bad timing
- Wrong strategy
- Not disciplined enough

But it's none of them. 

It was about your nervous system being addicted to volatility.

Because your were raised to think that the volatility feels familiar,
and your nervous system always chooses familiar over safe.

I wrote about why this happens - and how to actually break it.

It's based on real client work, it's vulnerable, and it might explain why you keep ending up in the same place.

Read it in the latest article below.

Note: for confidentiality reasons the character in the story will have a fictional name) I had a client recently who couldn't understand why he kept e

Open article: The boom-bust trap: why burned-out Founders keep recreating the same pattern by Daniel Philips • 4 min read

The boom-bust trap: why burned-out Founders keep recreating the same pattern

"I'm not sure if I really want to do this, or if I just love the idea of wanting to do it."

A founder said this to me last week.


It was completely recognisable, because I've experienced the same split myself.

The one where you can't tell the difference between what your body is pulling you toward and what you think you 'should' want.

He said he wanted to dedicate Saturday mornings to walking in nature - just him, his feet on the ground, and no agenda.

But he kept not doing it....

There was always something 'more important.'
So I asked him to go back to a time when he really wanted something.
When he last felt the urge for it.

He remembered back when he was young, when he collected stones with his brother to break them open and find crystals inside.

When he described this moment, his whole energy shifted.

"It was like a pulling force," he said. "I felt it in my belly, almost magnetic."

That's what real desire feels like.

It's not in your head.

You feel it in your body.

Like a pull, a magnetism, an urge you just can't ignore.

But most burned-out founders have lost access to that feeling.

Because their nervous system is so dysregulated, they can't feel what they actually want anymore.

Instead, they find themselves stuck in:
"I should want to rest."
"I should want to meditate."
"I should want to work on my business."

But when the moment finally comes...
They freeze....numb out....scroll..... default to work.

And it makes sense, because they've been overriding their body for so long, they don't know how to feel their own urges anymore.

This founder said something that made my heart break for him:
"I crave free time, but when I have it, I have no idea what I want to do, so I just waste it."

That's a classic sign of dysregulation.

When your nervous system is stuck in survival mode, you lose access to:
- What truly excites you
- What lights your life up
- What your body is actually pulling you toward

All you can feel is...
'What's useful for my business?'
'What's productive today?'
'What should I be doing so I look busy?'

The only way out of this is to regulate your body.

So your nervous system feels safe, giving you permission to access your urges again.

That magnetic pull in your belly to smash open rocks and find crystals.
The thing you'd set an alarm for on a Saturday morning.
The desire that doesn't need to be rationalised - it just is.

If you've lost touch with what you actually want, your nervous system is stuck in survival mode.

The 'Founder Regulation Assessment' I created shows you where - and what to do about it.

It takes 5 minutes, is completely private, and no email is required unless you want the full breakdown.

Link in comments

Be honest - will you be starting January regulated or overwhelmed?

Because from every call I’m having with HSP, ADHD and neurodiverse founders, I’m seeing the same pattern over and over again:

You look like you have everything together on the outside -
 smart, perceptive, high-achieving…

…but inside, your mind is chaotic, reactive and constantly spiralling.

And December has made that even louder - extra activities, tighter budgets, more commitments, more emotional load.

The result?

Exhaustion....
Watching others move ahead with ease...

And the quiet fear:
“Maybe I don’t have what it takes to be successful.”

You definitely don’t want to start another year overwhelmed, masking competence, and privately melting down while trying to outrun your own nervous system.

But you know what happens if you don’t reset now:

January feels hopeful.
February feels familiar.
March… back in the same loops that drained you last year.

And nope - discipline isn’t the issue. (If it was, you’d have solved it by now.)

The issue is that your mind and body aren’t working together.

Your head is overloaded.
Your body is signalling distress.
And your shoulders probably feel it more than anything.

After being there myself, here’s what actually creates the shift:

I’m opening 5 spots for a New Year Founder Regulation Reset - a 90-minute personalised session designed to take you from chaotic + reactive 
→ self-led + focused.

Here’s what we do inside:
1. Uncover the real pattern driving your overwhelm
2. Regulate your system so your mind finally quiets
3. Rebuild inner leadership so you trust yourself again
4. Create a simple weekly plan you can actually follow

A founder from last years deep dive told me:
“I finally did the thing I’d been avoiding for years… because my brain and body finally felt steady enough to handle it.”

That shift happened within a week.

If you want to enter January clear, calm, and able to follow through:

Comment “RESET” and I’ll send the details.
5 spots. €347.

 Once they’re gone, this closes.
- Dan

There’s a moment I’ve never shared publicly.

A small, ordinary moment at the dinner table in Portugal a few years back, that  revealed the real reason I was overwhelmed in my business.

From the outside, everything looked beautiful.
Inside my body....nothing was.

My phone would buzz and my whole system would jolt.
Chest tight. Breath shallow. Shoulders heavy...

A feeling that one message could decide whether I was safe or not.
I thought I had a business problem.

Turns out… I had a nervous system problem.

This week I’m opening up about what actually shifted everything for me, the moment I stopped surviving my business and finally started building it from a regulated place.

I wrote the full story in myt latest newsletter, it’s vulnerable and honest, in the hope that it will help others to reflect before heading into 2026. 

You’ll feel it in your chest if you’ve ever been stuck in that loop of hustling harder while feeling more disconnected from yourself.

There’s a moment from Portugal I still think about more than I want to admit. Dinner table. Candles. Mountains in the distance. My wife talking softly

Open article: The moment I realised I wasn’t actually free
 by Daniel Philips • 2 min read

The moment I realised I wasn’t actually free

I help organizations turn people data into meaningful action.

With 12+ years of experience leading People & Culture strategy, I focus on aligning employee experience with business growth. My work spans startups, agencies, and enterprise teams, but always centered on building systems that improve engagement, communication, and performance.

Through Quokka Hub, I use tools like Quarterly Pulse Checks, DISC assessments, and tailored leadership workshops to surface insights on culture, engagement, and team dynamics. 

But data alone isn’t the solution... it’s what you do with it. 

That’s why I partner with leaders to translate results into clear strategies:
⇢ Designing performance & feedback systems that drive accountability
⇢ Building leadership capacity through communication & development programs
⇢ Creating cultures where people stay, grow, and contribute at their best

Whether inside an organization as Head of People or through short-term consulting, my approach is consistent: combine insight, strategy, and execution to create measurable impact.

Michael Franco

We assume people know they’re appreciated…
But most of the time, they don’t

In the rush of the quarter,
Steady contributors get lost behind the louder wins
Not intentionally 
Just overlooked

As some of us head into the holiday
It’s a good reminder

Gratitude isn’t seasonal

It’s a leadership habit
It’s direction-setting
It’s culture

A Perceptyx study found that employees who feel recognized
Are up to 7x more engaged than those who don’t

What I keep coming back to is:

People work differently when they know their effort matters
Their energy changes when they feel seen
They stay longer when they feel valued

As an individual
⇢Shout out a colleague's effort this week 

As a leader
⇢When you thank them, tell them why it mattered

As a company
⇢Build simple rituals that bring gratitude into the everyday 


❓ Who’s one person you want to thank this week?

–
♻️ Repost if this sparked something
DM Michael Franco for People & Culture strategy

#Leadership #WorkplaceCulture

People Strategy & Organizational Development | Head of People | Employee Engagement & HR Operations

A green gradient graphic displays three bold statements, each followed by a hand-drawn green underline. The statements read: “People work differently when they know their effort matters,” “Their energy changes when they feel seen,” and “They stay longer when they feel valued.” At the bottom, a small banner shows Michael Franco’s profile photo with the text “Need help with your People & Culture? DM Michael Franco,” along with a repost icon. The design is clean, minimal, and uses Quokka Hub’s green brand tones.

Gallup’s workplace data shows something most leaders miss:

Recognition

1 in 3 employees say they received recognition in the last week

What we often forget is
People don't remember the programs or awards
They remember the small moments

We see recognition fail when

1. It’s delayed
 (people hear “good job” months after it mattered)

2.  It’s generic
 (not specific enough to mean anything)

3. It’s inconsistent
 (some people get noticed, others get overlooked)

4. It’s over-formalized
 (programs exist, but daily habits don't)

People need to feel seen, not just rewarded

As an individual
⇢Send one specific “thank you” today

 As a leader
⇢Catch someone doing something right

 As a company
⇢Build simple systems that help recognition happen more often


❓What’s one small gesture at work you’ll never forget?

–
♻️ Repost if this sparked something
DM Michael Franco for People & Culture strategy

 #EmployeeExperience #leadership

A hand-drawn, watercolor-style illustration featuring a gold trophy on the left and a yellow sticky note on the right. Above both objects, bold green text reads, “Most people forget awards. They remember moments.” The trophy looks polished but distant, while the sticky note includes a simple handwritten message, suggesting the personal impact of small gestures. The background has a soft green wash with light texture.

Most people don’t remember their performance review
But they remember the moments they felt seen

I still have a handwritten note
From a manager early in my career

Short
Simple
Unpolished

But it meant something to me

The wild part?

When recognition is personal and in the moment 
Its impact is 3 times stronger than formal programs

That note did more for my confidence
Than any award ever could

Lately I’ve been helping teams
Bring that simplicity back
Tools like Cardly make it easier

Send custom cards for
Birthdays
Work anniversaries
Or even someone going above & beyond

The small touchpoints that create culture

Culture lives in the little things
Times when someone says
“I see you”

As an individual
⇢Make an effort to give recognition to your peers

As a leader
⇢Notice effort and give recognition in real-time

As a company
⇢Utilize tools that help build in that recognition


❓What’s one moment of recognition that stayed with you?

–
♻️ Repost if this sparked something
DM Michael Franco for People & Culture strategy

#EmployeeExperience #WorkplaceCulture

We talk a lot about efficiency…
But we’ve ignored something slowing teams down

Something we assumed would save time
Something leaders expected to boost productivity
Instead?
It’s creating more work than it removes

That drag is unreviewed AI-generated work

The half-done draft
The output that creates more questions than answers

Leaders spend time reviewing instead of leading
Teammates redo work that should’ve been finished
Everyone gets pulled into endless context-switching

Energy drains
Quality drops
Speed becomes the goal instead of clarity

Most companies miss
That this is a training problem

Teach people how to prompt 
Teach people what AI quality is 
Teach what “done” actually means 
Teach them how to structure a handoff 

Business Insider found that each AI “workslop” incident
Takes nearly 2 hours to correct
Not per week
Per instance

It’s not the tool
It’s the people using it incorrectly 

As an individual
⇢Review and refine anything you generate with AI

As a leader
⇢Set a clear definition of what “done” means

As a company
⇢ Build workflows for how AI is used, reviewed, and improved


❓Have you had to fix someone else’s low-quality AI output?

–
♻️ Repost if this sparked something
DM Michael Franco for People & Culture strategy

#PeopleOps #AIatWork

An illustration of a tired employee sitting at a desk with an overwhelming stack of papers labeled “AI work.” He holds one sheet that says “It’s a shift-” and looks frustrated. The headline above him reads, “Is Unreviewed AI Work Draining Your Team?” At the bottom, there is a small profile photo of Michael Franco with the text: “Need help with your People & Culture? DM Michael Franco.”

The leaders you pick
Become the culture you get

Some leaders push teams forward
Other leaders slow everything down
I’ve seen both

Two people
Same title
Completely different impact

Leadership behavior shapes most of an organization’s culture

And that influence is visible daily
In how teams handle change
Adapt to new situations
Or stay stuck

This is why selecting & developing leaders
Is essential culture-shaping work

Styles will differ
Approaches will vary
But alignment is the key

Leaders need to share the same vision
Regardless of the different methods
They add more than they take
They reinforce behaviors
They set expectations

As an individual
⇢Notice how your reactions influence the people around you

As a leader
⇢Model the behaviors you want to see repeated

As a company
⇢Hire for alignment, promote behavior, and develop everyone


Culture moves at the pace of its slowest leader


❓What behavior do great leaders consistently get right?


–
 ♻️ Repost if this sparked something
 DM Michael Franco for People & Culture strategy

 #Leadership #WorkplaceCulture

A hand-drawn illustration of stacked building blocks arranged in tiers. One lower block is slightly out of alignment, causing the smaller blocks above it to tilt and fall out of formation. The text at the top reads, “When one leader is misaligned, the entire culture feels it.” A small footer at the bottom invites viewers to contact Michael Franco for People & Culture support.

Skip the big initiatives
Reduce some of your meetings 

The little things can strengthen a team
They reduce friction and make the work easier


Here are 7 behaviors I’ve seen make a big impact:

1. Clear expectations
-Always start with, “This is the outcome we are aiming for.”

2. Leadership follow-through
-Share the timeline, then schedule a follow-up.

3. Adaptable systems
-After finishing a task, ask, “What would make this easier next time?”

4. Space for new ideas and questions
-Ask: “What am I missing?” or “What are your thoughts?”

5. Clarity through communication
-Share information verbally and in writing, and always invite questions.

6. Alignment with direction
-Restate the top 1–2 priorities for the week and how everyone contributes.

7. Timely recognition
-Quickly acknowledge the behaviors you want repeated.

None of these requires an overhaul
You don’t need a new tool
Just daily behaviors
That compound

As an individual
⇢Try practicing one of these behaviors next week

As a leader
⇢Model the one your team needs most and ask clarifying questions

As a company
⇢Remove the friction points that prevent these behaviors from happening

❓What would you add to the list?

–
 ♻️ Repost if this sparked something
 DM Michael Franco for People & Culture strategy

#PeopleOps #WorkplaceCulture

A hand-drawn illustration with a soft green watercolor background displays the title “7 Behaviors That Strengthen a Team.” On the left, seven stacked building blocks alternate between light yellow and green, each labeled with numbers 1 through 7. To the right of each block is a corresponding behavior: Clear expectations, Leadership follow-through, Adaptable systems, Space for new ideas and questions, Clarity through communication, Alignment with direction, and Timely recognition. A footer at the bottom invites viewers to contact Michael Franco for People & Culture support.

Gratitude isn’t limited to one holiday
But today is a good reminder

I’ve always seen Thanksgiving
As a kind of pause button
For thanks
For people
For presence

If you’re working today or tomorrow
I hope someone sees the effort you’re giving
Even when no one is watching

If you’re off
I hope you get the rest you’ve earned
And a little space to breathe

As an individual
⇢Send one unexpected thank-you message

As a leader
⇢Acknowledge the people who steady the team

As a company
⇢Let people ease back into the workflow after a day of rest


Happy Thanksgiving!


–

DM Michael Franco for People & Culture strategy
#PeopleAndCulture

Rest doesn't work
If we sprint the moment we come back

Today sits in a strange space
Not quite a holiday
But quite a normal Friday

A Survey showed 40% of people struggle to reignite after a Holiday

Sometimes the most productive thing you can do
Is let yourself
And your team
Ease back in

❓ How are you easing back in today?

–
♻️ Repost if this sparked something
DM Michael Franco for People & Culture strategy

#Leadership

A soft green minimalist illustration showing a closed laptop, a warm-colored mug, and a small plant on a desk. Above them, centered text reads “Ease back in.” The scene conveys calmness and a gentle return to work.

The fastest way to lose trust at work?
Inconsistent communication

Most teams don’t crumble because of strategy
They crumble when expectations are unclear and direction is absent

And when employees have to guess, they assume the worst

Here’s what I see across organizations:
⇢HR sends a policy update that lands differently across teams
⇢Leaders adjust expectations without explaining 
⇢Decisions are made “quickly” but explained poorly
⇢Employees are left connecting dots they never should’ve had to

Trust doesn’t erode in one big moment
It erodes in the small gaps we fail to notice

As an individual
If something sounds unclear, ask the clarifying question now instead of managing the consequences later

As a leader
Say the whole thing
Say it early
Say it clearly
Then check for understanding

As a company
Audit how messages travel. The breakdown is usually the delivery system


❓What helps you do your best work, clear expectations or clear direction?

–
 ♻️ Repost if this sparked something
 DM Michael Franco for People & Culture strategy
 #leadership #communication

A workplace scene showing three employees reacting to different versions of the same policy update. On the left, a woman at a laptop looks shocked at a red bubble reading “Policy Update: Effective immediately.” In the center, a man checks his phone with a furrowed brow as a yellow bubble says “Policy Update: Starting next month.” On the right, another employee reads a tablet under a green bubble saying “Policy Update: Pending review.” A glowing question mark sits between them, symbolizing confusion. Text below reads: “Same topic. Different instructions. Instant confusion.” illustrating inconsistent communication at work.

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Michael Franco

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taplio

The Battle

Daniel Philip Wilcock

Michael Franco

Followers

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Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Daniel Philip Wilcock's LinkedIn Performance

Performance ScoreMichael Franco's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreDaniel Philip Wilcock's LinkedIn Performance