Ops-in-a-Box

Ops-in-a-Box is a Salesforce plugin that creates a daily snapshot of your opportunities and uses it to develop unique and insightful analytics for Revenue Operations, Sales Managers and Finance professionals.

Founder at Ops-in-a-Box

Amazon Web Services (AWS)

Sales Operations Lead, AMER Startups

Sales Operations Lead, Canada Startups

Vena Solutions

VP, Revenue Operations

Intelex Technologies

VP, Growth Sales

Director, Sales Operations

Director - Center of Excellence

Sales Director

Sales Team Leader

Account Manager

Founder @ Ops-in-a-Box | ♥ Rev Ops | Makes ♫♪ with Data

When I landed my first RevOps role, it was like coming home!!

I have been involved in sales my whole life, from selling newspaper subscriptions, to retail & restaurants... I eventually landed my first professional sales role in SaaS. 

While I loved direct selling, I always gravitated to the science of sales. I loved to listen to my peers and mentors on the phone, I'd spend endless hours perfecting my PowerPoint presentations, I'd follow around the marketing team trying to understand how people were responding to our messaging, and I'd snoop around our CRM trying to figure out how the top sellers managed their pipelines. 

Eventually, my CEO & Mentor identified that my skills could be put to use in Sales Operations… and I was hooked. Since then, I've been lucky to work and learn from some of the best C-Suite teams in the business, experience operations at the largest SaaS operator in the world (AWS), and most recently, launch my own RevOps SaaS Startup aimed at helping others analyze and manage their SaaS metrics.

Daniel Marcus

Clubspeed

Clubspeed is the world's leading venue management software for Family Entertainment Centers. Our completely integrated solution is specifically designed to create the best guest experience to drive loyal customers, increase revenue, improve efficiencies and streamline operations.

Chief Operating Officer

BlueCargo (YC S18)

Leading operational strategy of Marketing, Sales, CS, CX, HR/Legal, Finance Operations.

Head of Revenue Operations

Fairmarkit

Aligned siloed operations under one umbrella to reduce friction and increase velocity. 
- Spearheaded a robust Voice of Customer (VOC) and NPS programs and implemented tailored solutions,  resulting in high customer satisfaction and a 42% boost in customer retention.
- Simplified sales and success activities by implementing automations and defining processes resulting in a 25% boost in close rates.
- Spearheaded the pricing and packaging redesign to effectively monetize customer value streams.

- Rollout of comprehensive customer journey mapping, processes, KPI definition and data-driven insights creating scalable and agile revenue operations
- Steered integration of all databases; devised cloud-based unified reporting dashboards for sales, success & leadership teams.

Head of CX Operations

Xplor Technologies

Advisor

Lead GTM operations across Fitness & Wellness Vertical consisting of 7 software platforms: Triib, Xplor Studio, TrueCoach, MarianaTek, PT Minder, Brandbot, ZingFit.

Head of Customer Insights & Transformation, North America Fitness & Wellness

Led Onboarding and education for 4 SMB fitness platforms (newly acquired companies)

Head of Onboarding & Education

Worked for Triib, Inc. which was acquired by Xplor Technologies in Dec 2019.

- Interim Dir of Sales from July 2019 to June 2020 (pre and post acquisition with xplor technologies)
- Led operational strategy and execution across Triib. 
- Led customer payment processing
- Led platform onboarding & implementation

Director of Onboarding and Education

CrossFit La Fenice

Sold my half of the business and moved back to the US. 

Built a CrossFit gym from ground up from planning, design, construction, marketing and training.

Chief Operations Officer & Co-Founder

Allergan

Top 10 performer for 2011,2012,2013, 2014	
2011 - President’s Club Award attaining 106.5% against quota
2013 - National Award of Excellence - CrossFunctional Leadership
2012 - National Award of Excellence - CrossFunctional Leadership

Sr Strategic Account Manager & Field Sales Trainer

True Cosmetics

Orchestrated comprehensive learning and development programs that elevated field sales skills and successfully launched new products to salons and spas globally.  Leveraging a deep understanding of industry trends, I designed and implement training initiatives that align with business objectives and ensure teams are equipped with the latest techniques and product knowledge. My role involves collaborating closely with cross-functional teams, creating curriculum frameworks, and fostering a culture of continuous learning.

Director of Education

LVMH

Led team of 75 in producing increase on year over year sales numbers, including 2 direct-report Area Managers  recognized for producing within top 5 results nationally.

District Sales Manager

Dr. Dennis Gross Skincare

Regional Sales Manager

Lancôme

Managed Boston region responsible for Counters with $6M in annual sales

Sales & Training Executive

Results-driven operations executive with a proven track record in driving revenue growth, optimizing operational efficiency, and spearheading successful go-to-market strategies. 

Expert at aligning cross-functional teams, including sales, marketing, customer success, and product, to maximize profitability and enhance organizational performance. 

Proven success in implementing scalable solutions that elevate subscription-based revenue streams and enhance customer satisfaction. 

Demonstrated expertise in navigating start-ups through mergers and acquisitions, orchestrating seamless post-sale operational alignment.

taplio

The Battle

Daniel Marcus

Chez Michelle Gaspercic

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