Danny Smith

Consultant

Armakuni

Pole Star EAM

Chief Operations Officer

Oyster®

Consultant - Remote Workplace Design & People Ops

Delocate (acquired by Oyster)

Principal Consultant

RED Academy

VP Technology

Global Curriculum Director, Technology

Lead Instructor

Ada. National College for Digital Skills

Curriculum Designer & Lecturer

CharlieHR

Senior Software Engineer

Sparta Global

I wore *a lot* of hats as we grew from a 3-employee startup to 80+ folks

All Sorts

Royal Air Force Air Cadets

Adjutant, Central Training Team, HQ RAFAC

COO & Consultant | Creating high-performance remote organisations 👨‍💻🌍

I work with leaders to intentionally design remote organisations & ways of working, laying the foundations for rapid scaling, long-term organisational health, and a globally distributed workforce.

I spent 2021 at Oyster, scaling their fully-remote (globally distributed) company from 14 to 500 people (and a $1bn valuation). Which was absolutely wild.

I work mostly at the intersection of system design, human behaviour, remote work & operations. I'm convinced that knowledge work has no borders and the "remote work revolution" has the power to make the world a fairer and more equal place for everyone. Globally distributed companies are the future.  And the remote workplace should be diverse, safe & supportive for all.

I talk about "Organisational Health" a lot because healthy orgs feel calm when ploughing through unknown waters at 1000mph and can operate on the edge of chaos without being chaotic: much better for our people, and our business. Since systemic health problems have a disproportionately large effect on distributed remote teams (and quickly compound with scale), I'm on a mission to help folks be more intentional about how they design & transform remote-first orgs.

➡️ Read more on this → https://danny.is/writing/organisational-health

I love meeting new folks, so hit me up if you wanna chat 🙂☎️

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Wanna learn about remote best practices? 👇

· Oyster Reef → https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d
· Some tiny remote working tips → https://danny.is/remote

If you've read this far you *might* be interested to know...

· I've a sporadic sideline in personal coaching and team facilitation.
· I used to be a software engineer, but realised I have a much bigger impact when I help others do their thing better. And now that's my thing. (I still code, but just for fun.)
· Before that I was a blues musician. I still perform and jam lots: music has this weird ability to transcend language and cultural barriers.
· I'm a generalist. Obviously. Sorry not sorry.


In the past, my desire to "make work better for everyone" saw me doing:

· Education → curriculum design, learning design, teaching etc.
· Engineering process → DevOps, architecture etc
· Agile coaching & delivery process (SAFe still gives me nightmares).
· Design systems before they were hip.

I help high-achievers thrive in work and relationships 💙 | Business strategies that work on humans too | Remote wisdom from 25+ countries

Why do we use our best frameworks at work and our worst habits at home?

What if the playbooks you use to save $100K+ accounts could also save your relationships and closest friendships? 

I learned this the hard way.

After 5+ years in CS, managing $10M+ ARR, I almost lost my most important account: myself. The same frameworks I used to keep customers loyal also saved my relationships and rebuilt my life:

- Resolve conflicts before they explode
- Communicate proactively so people feel seen
- Deliver value without burning out
- Build trust that lasts

They work in business, dating, friendship, with any human, in any context, and they’re something AI can’t replicate.

Now I share what actually works:
→ Business frameworks that improve work and relationships
→ Remote work wisdom from 25+ countries
→ GTM + CS strategies that scale humans, not just headcount

Because your 9-5 skills shouldn’t clock out at 5:01.

____

Hi, I’m Anthony 👋

CS leader, remote work advocate, and lifelong learner passionate about growth, habits, and helping people thrive without burning out.

Whether you're:
→ A leader looking to strengthen teams and client relationships
→ A remote professional balancing career and connection
→ Or a high-performer ready to apply proven frameworks outside of work

You're in the right place.
📬 Reach out to collaborate, connect, or just say hi!

I’m on a mission to build something bigger: a platform to help high-achievers escape burnout, embrace remote work, and design lives they don’t need to escape from.

____

As a CSM, I’ve: 

→ Scaled departments from $350K to $1.5M+
→ Managed $10M+ ARR across global SaaS accounts
→ Boosted LTV by 279% with better onboarding
→ Cut churn by 15% through scalable playbooks
→ Closed and led companies' biggest deals
→ Built AI-powered systems that scaled adoption + self-service
→ Mentored and coached new CSMs to performance faster

Behind every metric is the same philosophy: when you create people-first experiences with smart systems, growth runs on autopilot.

Anthony Boudreau

taplio

The Battle

Danny Smith

Anthony Boudreau

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