Danny Smith

Consultant

Armakuni

Pole Star EAM

Chief Operations Officer

Oyster®

Consultant - Remote Workplace Design & People Ops

Delocate (acquired by Oyster)

Principal Consultant

RED Academy

VP Technology

Global Curriculum Director, Technology

Lead Instructor

Ada. National College for Digital Skills

Curriculum Designer & Lecturer

CharlieHR

Senior Software Engineer

Sparta Global

I wore *a lot* of hats as we grew from a 3-employee startup to 80+ folks

All Sorts

Royal Air Force Air Cadets

Adjutant, Central Training Team, HQ RAFAC

COO & Consultant | Creating high-performance remote organisations 👨‍💻🌍

I work with leaders to intentionally design remote organisations & ways of working, laying the foundations for rapid scaling, long-term organisational health, and a globally distributed workforce.

I spent 2021 at Oyster, scaling their fully-remote (globally distributed) company from 14 to 500 people (and a $1bn valuation). Which was absolutely wild.

I work mostly at the intersection of system design, human behaviour, remote work & operations. I'm convinced that knowledge work has no borders and the "remote work revolution" has the power to make the world a fairer and more equal place for everyone. Globally distributed companies are the future.  And the remote workplace should be diverse, safe & supportive for all.

I talk about "Organisational Health" a lot because healthy orgs feel calm when ploughing through unknown waters at 1000mph and can operate on the edge of chaos without being chaotic: much better for our people, and our business. Since systemic health problems have a disproportionately large effect on distributed remote teams (and quickly compound with scale), I'm on a mission to help folks be more intentional about how they design & transform remote-first orgs.

➡️ Read more on this → https://danny.is/writing/organisational-health

I love meeting new folks, so hit me up if you wanna chat 🙂☎️

⎯⎯⎯⎯⎯

Wanna learn about remote best practices? 👇

· Oyster Reef → https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d
· Some tiny remote working tips → https://danny.is/remote

If you've read this far you *might* be interested to know...

· I've a sporadic sideline in personal coaching and team facilitation.
· I used to be a software engineer, but realised I have a much bigger impact when I help others do their thing better. And now that's my thing. (I still code, but just for fun.)
· Before that I was a blues musician. I still perform and jam lots: music has this weird ability to transcend language and cultural barriers.
· I'm a generalist. Obviously. Sorry not sorry.


In the past, my desire to "make work better for everyone" saw me doing:

· Education → curriculum design, learning design, teaching etc.
· Engineering process → DevOps, architecture etc
· Agile coaching & delivery process (SAFe still gives me nightmares).
· Design systems before they were hip.

Performing Remote

Founder

PixMob

Director of Engineering

Nicolas Cava

I'm looking for a long-term relationship with a distributed SaaS business. I'm available right now for full-time permanent employment.

I can speak English or French and work from anywhere.

My expertise:

- Engineering management
- People management
- Strategic planning
- Project execution
- Systems and processes
- Distributed work
- Culture building
- Incident management
- Hiring and onboarding talents

Please connect with me and discuss how we can win together.

Engineering Manager

Zendesk

Zendesk is a large public enterprise with 5500+ employees distributed worldwide. The company is headquartered in San Francisco, California, US.

Industry: customer experience and instant messaging tech.

Responsible for:

→ Lead distributed software teams of up to 14 people.
→ Build core messaging capabilities for Zendesk products.
→ Contribute to the high-end conversational CX strategy.
→ Provide the API, conversation store, message routing, and orchestration pipeline.
→ Provide all the logic and integrations to operate in social channels.
→ Lead weekly tech talks.

Tech stack:

→ React
→ Node.js, Express, Ruby
→ MongoDB, Redis, DynamoDB, RabbitMQ, Kafka
→ Terraform, Istio, AWS
→ Spinnaker

PixMob was a bootstrapped company with 80+ employees distributed worldwide in the event industry. The company was headquartered in Montreal, Quebec, Canada.

Industry: event management tech.

Responsible for:

→ Led the software engineering department composed of 10 employees across two continents.
→ Contributed to human-centric experiences, light shows, and corporate event activities.
→ Built edge computing, cloud computing, and high-availability data processing.
→ Built products on top of cutting-edge hardware infrastructure.
→ Supported decentralized authority and execution freedom.
→ Built an async-first culture with an emphasis on writing communication and documentation.
→ Organized 4-week development cycles with shaping, betting, and execution.
→ Provided individual development, coaching, and connections building.
→ Co-led a successful M&A by Bizzabo.

Tech stack:

→ React, React Native, Swift, Kotlin
→ Python
→ MongoDB, Redis, InfluxDB, Elasticsearch
→ Terraform, Nomad, Consul, Google Cloud
→ GitLab CI/CD

Swile

Swile was a VC-funded fintech startup (30M Series A, 70M Series B) with 300 employees distributed in France. The company was headquartered in Montpellier, France.

Industry: fintech.

Responsible for:

→ Led a distributed software team of 10 employees.
→ Built a B2B2C product with banking features, mobile, and web payments.
→ Built bank accounts, transfers, credit card management, and P2P payments.
→ Also built money pots, KYC and compliance, and charity donations.
→ Provided autonomy, ownership, decentralized authority, and execution freedom.
→ Built an async-first culture with a focus on written communication and documentation.
→ Provided individual development, coaching, and connections building.

Tech stack:

→ React, TypeScript, Kotlin, Swift
→ Ruby on Rails, Node.js, GraphQL
→ PostgreSQL, Kafka, Redis
→ AWS, Confluent
→ CircleCI, Bitrise

Swile was a VC-funded fintech startup (30M Series A, 70M Series B) with 300 employees distributed in France. The company was headquartered in Montpellier, France.

Industry: fintech.

Responsible for:

→ Member of a cross-functional and distributed software team.
→ Led a distributed team of 10 employees part-time.
→ Built a B2B2C product for employees and administrators in SMB and mid-market.
→ Built meal voucher credits, credit card orders, and employee management.
→ Also built onboarding, off-boarding, bank accounts, and credit card payments.

Tech stack:

→ React, JavaScript, TypeScript
→ Ruby on Rails
→ PostgreSQL, Redis
→ Heroku, AWS
→ Semaphore

Maple Inside

Maple Inside was a funded startup studio (2M seed) with 20 employees distributed worldwide. The company was headquartered in Quebec City, Quebec, Canada.

Industry: fintech and adtech.

Responsible for:

→ Co-founded the company with former colleagues.
→ Led a distributed team of 10 employees as head of product development.
→ Bootstrapped business ideas by building MVPs quickly to reach market pull.
→ Profitable products were incorporated into companies with hired founders.
→ Built products in the adtech, sharing economy, and fintech industries.
→ We grew the business to 1M ARR.
→ Had to close operations in 2018 as we consumed our runway.
→ A few companies emerged from the studio and are still in business.

Tech stack:

→ React, React Native, TypeScript
→ Node.js, GraphQL, Python
→ MySQL, Redis
→ AWS, Google Cloud
→ CircleCI

Co-Founder & CTO

PetalMD

PetalMD was a VC-funded healthtech startup with 100 employees distributed in Canada. The company was headquartered in Quebec City, Quebec, Canada.

Industry: healthtech.

Responsible for:

→ Member of a cross-functional software team.
→ Built a B2B product for physicians and healthcare facilities.
→ Also built online management, communication, and planning tools for physicians.

Tech stack:

→ JavaScript, CoffeeScript, Angular
→ Ruby on Rails
→ PostgreSQL, Redis, Elasticsearch, Pusher
→ Heroku
→ Jenkins

Crakmedia

Crakmedia was a bootstrapped adtech startup with 250 employees distributed in Canada. The company was headquartered in Quebec City, Quebec, Canada.

Industry: adtech.

Responsible for:

→ Led a front-end team of 10 employees.
→ Built an affiliate marketing platform supporting billions of daily hits.
→ Also built media buying, advertising platforms, traffic analytics, and offer management.
→ Also built big data processing and data science software.
→ Refactored a huge monolithic to a microservices architecture.
→ Provided individual development, coaching, and connections building.
→ Designed software architecture and technology strategies.
→ Led product analytics and application performance initiatives.

Tech stack:

→ JavaScript, TypeScript, React, Redux
→ Node.js, PHP, Symfony, Express
→ MySQL, Redis, Vertica
→ AWS
→ Bamboo

Front-end Technical Lead

I help remote leaders who are overwhelmed by their workload leave chaos by empowering people and improving self-discipline through the Performing Remote OS. | Fractional Engineering Leader, Coach

I'm a passionate people-first Engineering Manager with 12y+ of experience leading distributed teams for renowned SaaS businesses like Zendesk and Swile in AMER and EMEA.

I'm also a social entrepreneur who cares about positively impacting people and society. My personality type is ESTJ-A, and I'm a systems thinker with strong organizational and self-discipline skills.

My core values are contribution, growth, discipline, justice, transparency, and resilience. I'm also a father, gamer, remote work advocate, traveler, content creator, and developer, which I consider my identity stack.

My backstory is that I burned out in 2018, and remote work saved my life. Since then, I have strived to become the best remote leader I can be for my people and show that we can build exceptional distributed businesses by putting people first and providing opportunities for anyone from anywhere. I also share my journey in public with vulnerability and authenticity to help as many people as possible.

I post daily about remote leadership and personal development. I'm also building the Performing Remote OS, a system I use as a remote leader.

My credentials:

- 12+ years in distributed SaaS businesses in AMER and EMEA
- 10+ years as a successful leader of distributed engineering teams
- Dealt with 525% employee growth over 2 years
- Supervised 76 talents across 4 continents
- Co-founded and scaled a startup studio to 80K+ MRR in 3 years
- 94K+ paying customers in a B2B product
- Led a technical due diligence for a $13.5M M&A
- 6000+ workers supported in the Digital First Crew at Zendesk
- Led competitive virtual gaming teams of up to 40 individuals for 5 years
- 12+ years as a remote worker

Where to start:

- Follow me to receive my daily content
- Connect and DM me for more
- Book a free discovery call: https://www.nicolascava.com/discovery
- Send me an email: hello@nicolascava.com

taplio

The Battle

Danny Smith

Nicolas Cava

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