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It's the go-to place for Fractionals to grow their expertise and business, network with other like-minded executives, and access valuable resources and support.

Companies can also take advantage of the community if you're in need of Fractional Leaders to help grow your business.

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Helping Product Manager become better at their craft of choice.

Product Management Mentor

Grow Products

🤝 How can I help you?
I help SaaS Founders accelerate slow-growing Products 
with better User Experience, Product Led Growth and Go-To-Market Strategies.

⭐⭐⭐⭐⭐
"Darpan, Wow! Thank you for taking the time to read through and provide that feedback. I really appreciate it."
- Ashley Alexander, Co-Founder, Arkeo AI

Founder

Invested in 10+ early-stage startups across various sectors, 
including Education, e-commerce, SaaS and Electric Vehicles

Angel Investor

Architech

At Telus (Architech's client), I led the charge in redefining B2B segment’s conversion and retention strategy, orchestrating a cross-functional effort across design, content management, and analytics teams. Our focus on growth experimentation and customer journey optimization resulted in:

✅ Doubled conversion rates by integrating advanced customer journey mapping and A/B testing frameworks.
✅ Boosted clickthrough rates by 50% on critical landing pages, refining call-to-actions, and streamlining the customer journey to enhance user engagement and satisfaction.

⭐⭐⭐⭐⭐
"It's been awesome working with you - you have a great ability to understand some of the fairly complex ecosystems and projects that we've undertaken, allowing you to support and manage those projects. You've been extremely fun and pleasant to work with and have always done a great job protecting the time of team members."
- Rob Walker ,Manager, Experience Design

⭐⭐⭐⭐⭐
"Darpan has been an excellent and extremely efficient team lead for the Optimization squad.  He clearly knows how to motivate and get the best out of team members, puts in very apparent care and attention into the work, and consistently provides valuable insights and ideas." 
- Jean-Sébastien Côté telus, Senior Content Producer

Senior Product Manager

As the Senior Product Manager at Architech, I spearheaded the vision and strategy for our digital platform across major cloud environments, including Azure, AWS, and GCP, with a keen focus on DevSecOps and design systems. My leadership across DevSecOps, Design, and Frontend teams led to:

✅ A 25% increase in profit margins through the strategic application of DevSecOps and design systems, responding proactively to customer feedback.
✅ 50% higher DevSecOps efficiency, achieving a more agile and secure development lifecycle.
✅ Enhanced productivity by 20% for our designers and developers, implementing tools like Figma and Storybook to facilitate collaborative design and streamline workflows.

Product Manager

FutureVault

In my role as Senior Product Manager at FutureVault Inc, I orchestrated the strategy for three key Finance SaaS products, leading product owners through the journey from ideation to market launch. Our collaborative efforts with sales, marketing, and customer success teams culminated in:

✅ 75% revenue growth by implementing 10 significant features annually, informed by rigorous market analysis and user feedback.
✅ Expanded our daily active users from 1,000 to 60,000, thanks to targeted new user segment strategies and feature development based on comprehensive competitive analysis and deep customer insights.
✅ Maintained a customer retention rate above 75%, driven by a relentless focus on user-centric product enhancements.
✅ Led segment expansion by 3x in 2 years by driving automation at scale with machine learning (ML/AI) features for document management.

As the pioneering Product Manager for FutureVault's suite of finance SaaS platforms, I led a global team of 20 through the product lifecycle, from ideation to market introduction. Our collaboration across sales, marketing, and customer success achieved:

✅ A 15% increase in NPS within 9 months, following a comprehensive user experience overhaul.
✅ 25% faster team velocity by adopting React Native, significantly enhancing our cross-platform development capabilities and market responsiveness.
✅ Improved financial advisor efficiency by 75% in 1 year by building an experimental machine learning (ML/AI) model for financial document labelling and filing.

Stellar

My tenure at Stellar Group was marked by leadership in developing HRIS products, from payroll to performance management, for 4,000 users. Key achievements include:

✅ Expanding the product owner team fivefold, establishing a foundation of excellence and continuous learning.
✅ Reducing software maintenance costs by 25% and cutting HR operational expenses by 40% annually through strategic cost-benefit analyses and the introduction of electronic recruitment software, significantly improving operational efficiency and product quality.

⭐⭐⭐⭐⭐
"You consistently go above and beyond. Thanks Darpan"
- Tennille Moisel, General Manager

⭐⭐⭐⭐⭐
"I would also like to acknowledge Darpan for his commitment, dedication and hard work. You have certainly gone the extra mile and I would like to acknowledge your significant contribution."
- Farid Jarrar, Chief Information Officer

⭐⭐⭐⭐⭐
"Darpan, Thank you for your hard work and dedication, it is a pleasure having you as a part of the team. Keep up the great work."
- Scott Walsh, General Manager

✅ Boosted company revenue through a $25 million PCI-compliant contract.
✅ Cut outage response time by 75%, and reduced system issues by 20%, while leading a 5-person engineering team focused on business continuity.

Software Service Delivery Coordinator

✅ Revamped Software support for 130 employees and 200 workstations.
✅ Saved the centre $170,000 annually and slashing incident evidence collection and escalation times to 10 seconds and 5 minutes, respectively

Software Service Delivery Associate

Brisbane City Council

✅ Developed a financial and statistical reporting system using web technologies.
✅ Achieved a 90% boost in report accuracy across 27 regional councils by centralizing data.

Fullstack Developer

📢 SaaS Founders: Are These Problems Killing Your Growth?
❌ Painful User Churn: New users sign up then vanish, stalling your growth
❌ Endless Complaints: Your product feels too complex for users to love
❌ Wasted Resources: You pour money into features that fail to deliver results
❌ Investor Pressure: Expectations mount, and confidence fades

🚀 The Solution You Need, Right Now
I'm Darpan—your Product Growth Partner who turns struggling SaaS products into market leaders.

✅ How I Create Success Stories:
User Experience Magic: I simplify onboarding and remove friction points that drive users away
Product-Led Growth: I unlock your product's natural ability to drive retention and revenue
Strategic Go-To-Market: I position your product to stand out in crowded markets

🏆 Real Results (Not Just Promises):
Scaled products from 1,000 to 60,000+ Daily Active Users (60× growth in 2 years)
Boosted SaaS revenues from $100K to $1M+ ARR
Increased conversion rates by 100% with smart UX improvements
Launched 100+ successful features that users actually want
Delivered growth across Fintech, eCommerce, Education, Government, Telecom, and Logistics

🔥 Stop hoping for growth. Let's engineer it together.
📩 DM me to discuss how we can scale your SaaS product.

🧠 Additional Skills:
Product Led Growth and Go-To-Market Strategies, Market Research, User Experience UX, Analytics and Metrics, Sales Funnel Optimization, A/B Testing

Darpan Dadhaniya

Benjamin Ospino

Genpact

Lead Principal Product Manager for AI Agent Platform, Agent Studio, and Gen AI Solutions.

Practice Lead Product Manager

Thinkific

Successfully guided a team of 5 product owners to achieve an 8% year-over-year increase in ARR by expertly executing a comprehensive portfolio of initiatives in commerce payments, CMS, course delivery, messaging, IAM, web workflow, and app store.

Sr. Director of Product Management

PureWeb

Hired, retained and led a team of 5, including Product Management, Product Marketing, and Professional Services for PureWeb®Reality, a Cloud-Base Platform as a Service (PaaS) to manage and publish interactive 3D projects (Unity and Unreal) at a global scale. 

Successfully took the product from alpha stage to production offering with large enterprise customers in automotive, entertainment, software, and trade show verticals. Led 10x growth in year-over-year revenues in 2020

Director of Product Management

Led and coached 10 cross-functional development teams in delivering expert consulting and product incubation for Digital Transformation initiatives across a diverse portfolio of clients: including employee engagement, telecommunications, healthcare providers, fintech companies, and IoT and Logistics firms throughout North America.

Enabled bids, proposals and commercial engagements for product discovery and digital transformation initiatives with strategic accounts in mining, fintech, telecom, and healthcare, delivering next-gen digital solutions, including customer onboarding, fleet management, and supply chain optimization

Head of Product - Digital Transformation

Tableau

• Managed a cross-functional product development team of 6, including UX, R&D, and GIS experts. Together, we designed, built, and released Tableau Vizable, a free iPad app that allows users to explore data using intuitive gestures such as pinching, swiping, and dragging. 
• Defined product strategy, key performance indicators, and metrics, and conducted qualitative and quantitative research to identify opportunities and needs of modern mobile users. Collaborated with stakeholders to identify, experiment, and execute new opportunities that enhance the distribution of Vizable on mobile platforms.
• Executed the go-to-market (GTM) product plan in collaboration with marketing, customer support, and solution engineering teams, resulting in a substantial 40% increase in monthly active users (MAU) over 18 months.
• Other responsibilities included supporting sales and business development teams with market and product expertise. This includes market research, SaaS-based pricing, product demos, consultative sales calls, and tradeshows presence.

Group Product Manager

Realtor.com

• Responsible for providing direction and executing product development for the SaaS-based platform that delivers common services across Move’s properties and solutions (i.e., Realtor.com, Move.com, Top Producer CRM)
• Collaborated closely with user research and support teams to identify needs for platform expansion and integration uncovering the evolving requirements and challenges faced by Realtor’s customers and content partners.
• Launched and managed various online and web service products to enhance marketplace operations. Utilized data analysis, including AB testing and cohort analysis, to optimize e-commerce workflows and improve user experience for resellers' tools like payment systems, inventory management, and customer support automation.

AbeBooks, an Amazon company

• Responsible for defining product strategy and driving the direction of B2B solutions for Abebooks Sellers Marketplace (12,000 booksellers)
• Launched and managed numerous online and web services products to support the Sellers’ Marketplace operations. Responsibilities included using business intelligence tools to lead actions oriented to optimize e-commerce workflows and user experience of resellers’ tools such as payment systems, inventory management, and customer support automation.
• Performed AB and multivariate testing analysis regularly. Also elaborated and presented business cases and P&L analysis to senior management to support product development investments. 
•Managed numerous online and web services products to support partners’ operations in the marketplace. Product portfolio includes: inventory management and pricing tools, online marketing tools, seller merchandizing tools as well as e-commerce, order processing and business intelligence tools.

Product Manager - Sellers Platform 

With over 15 years in product management and team leadership, my passion lies in partnering with founders to launch transformative products that drive growth and deliver exceptional customer value. 

I’ve scaled startups, successfully launched multiple 0-to-1 products, and aligned cross-functional teams to achieve ambitious goals, managing P&Ls ranging from $2 million to $65 million.
As a leader, I am dedicated to developing and coaching product managers at all levels, nurturing talent, and fostering a culture of accountability, collaboration, and continuous experimentation.

As an avid product learner, I have lectured in international master's programs and authored online courses, drawing on my extensive technical background and in-depth experience with B2B SaaS products at growth-stage companies.

For more insights into my approach to product development, you can read my articles at: https://www.linkedin.com/in/benjaminospino/recent-activity/articles/

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The Battle

Darpan Dadhaniya

Benjamin Ospino

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