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Helping Product Manager become better at their craft of choice.

Product Management Mentor

Grow Products

🤝 How can I help you?
I help SaaS Founders accelerate slow-growing Products 
with better User Experience, Product Led Growth and Go-To-Market Strategies.

⭐⭐⭐⭐⭐
"Darpan, Wow! Thank you for taking the time to read through and provide that feedback. I really appreciate it."
- Ashley Alexander, Co-Founder, Arkeo AI

Founder

Invested in 10+ early-stage startups across various sectors, 
including Education, e-commerce, SaaS and Electric Vehicles

Angel Investor

Architech

At Telus (Architech's client), I led the charge in redefining B2B segment’s conversion and retention strategy, orchestrating a cross-functional effort across design, content management, and analytics teams. Our focus on growth experimentation and customer journey optimization resulted in:

✅ Doubled conversion rates by integrating advanced customer journey mapping and A/B testing frameworks.
✅ Boosted clickthrough rates by 50% on critical landing pages, refining call-to-actions, and streamlining the customer journey to enhance user engagement and satisfaction.

⭐⭐⭐⭐⭐
"It's been awesome working with you - you have a great ability to understand some of the fairly complex ecosystems and projects that we've undertaken, allowing you to support and manage those projects. You've been extremely fun and pleasant to work with and have always done a great job protecting the time of team members."
- Rob Walker ,Manager, Experience Design

⭐⭐⭐⭐⭐
"Darpan has been an excellent and extremely efficient team lead for the Optimization squad.  He clearly knows how to motivate and get the best out of team members, puts in very apparent care and attention into the work, and consistently provides valuable insights and ideas." 
- Jean-Sébastien Côté telus, Senior Content Producer

Senior Product Manager

As the Senior Product Manager at Architech, I spearheaded the vision and strategy for our digital platform across major cloud environments, including Azure, AWS, and GCP, with a keen focus on DevSecOps and design systems. My leadership across DevSecOps, Design, and Frontend teams led to:

✅ A 25% increase in profit margins through the strategic application of DevSecOps and design systems, responding proactively to customer feedback.
✅ 50% higher DevSecOps efficiency, achieving a more agile and secure development lifecycle.
✅ Enhanced productivity by 20% for our designers and developers, implementing tools like Figma and Storybook to facilitate collaborative design and streamline workflows.

Product Manager

FutureVault

In my role as Senior Product Manager at FutureVault Inc, I orchestrated the strategy for three key Finance SaaS products, leading product owners through the journey from ideation to market launch. Our collaborative efforts with sales, marketing, and customer success teams culminated in:

✅ 75% revenue growth by implementing 10 significant features annually, informed by rigorous market analysis and user feedback.
✅ Expanded our daily active users from 1,000 to 60,000, thanks to targeted new user segment strategies and feature development based on comprehensive competitive analysis and deep customer insights.
✅ Maintained a customer retention rate above 75%, driven by a relentless focus on user-centric product enhancements.
✅ Led segment expansion by 3x in 2 years by driving automation at scale with machine learning (ML/AI) features for document management.

As the pioneering Product Manager for FutureVault's suite of finance SaaS platforms, I led a global team of 20 through the product lifecycle, from ideation to market introduction. Our collaboration across sales, marketing, and customer success achieved:

✅ A 15% increase in NPS within 9 months, following a comprehensive user experience overhaul.
✅ 25% faster team velocity by adopting React Native, significantly enhancing our cross-platform development capabilities and market responsiveness.
✅ Improved financial advisor efficiency by 75% in 1 year by building an experimental machine learning (ML/AI) model for financial document labelling and filing.

Stellar

My tenure at Stellar Group was marked by leadership in developing HRIS products, from payroll to performance management, for 4,000 users. Key achievements include:

✅ Expanding the product owner team fivefold, establishing a foundation of excellence and continuous learning.
✅ Reducing software maintenance costs by 25% and cutting HR operational expenses by 40% annually through strategic cost-benefit analyses and the introduction of electronic recruitment software, significantly improving operational efficiency and product quality.

⭐⭐⭐⭐⭐
"You consistently go above and beyond. Thanks Darpan"
- Tennille Moisel, General Manager

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"I would also like to acknowledge Darpan for his commitment, dedication and hard work. You have certainly gone the extra mile and I would like to acknowledge your significant contribution."
- Farid Jarrar, Chief Information Officer

⭐⭐⭐⭐⭐
"Darpan, Thank you for your hard work and dedication, it is a pleasure having you as a part of the team. Keep up the great work."
- Scott Walsh, General Manager

✅ Boosted company revenue through a $25 million PCI-compliant contract.
✅ Cut outage response time by 75%, and reduced system issues by 20%, while leading a 5-person engineering team focused on business continuity.

Software Service Delivery Coordinator

✅ Revamped Software support for 130 employees and 200 workstations.
✅ Saved the centre $170,000 annually and slashing incident evidence collection and escalation times to 10 seconds and 5 minutes, respectively

Software Service Delivery Associate

Brisbane City Council

✅ Developed a financial and statistical reporting system using web technologies.
✅ Achieved a 90% boost in report accuracy across 27 regional councils by centralizing data.

Fullstack Developer

📢 SaaS Founders: Are These Problems Killing Your Growth?
❌ Painful User Churn: New users sign up then vanish, stalling your growth
❌ Endless Complaints: Your product feels too complex for users to love
❌ Wasted Resources: You pour money into features that fail to deliver results
❌ Investor Pressure: Expectations mount, and confidence fades

🚀 The Solution You Need, Right Now
I'm Darpan—your Product Growth Partner who turns struggling SaaS products into market leaders.

✅ How I Create Success Stories:
User Experience Magic: I simplify onboarding and remove friction points that drive users away
Product-Led Growth: I unlock your product's natural ability to drive retention and revenue
Strategic Go-To-Market: I position your product to stand out in crowded markets

🏆 Real Results (Not Just Promises):
Scaled products from 1,000 to 60,000+ Daily Active Users (60× growth in 2 years)
Boosted SaaS revenues from $100K to $1M+ ARR
Increased conversion rates by 100% with smart UX improvements
Launched 100+ successful features that users actually want
Delivered growth across Fintech, eCommerce, Education, Government, Telecom, and Logistics

🔥 Stop hoping for growth. Let's engineer it together.
📩 DM me to discuss how we can scale your SaaS product.

🧠 Additional Skills:
Product Led Growth and Go-To-Market Strategies, Market Research, User Experience UX, Analytics and Metrics, Sales Funnel Optimization, A/B Testing

Darpan Dadhaniya

●	Analyzed 164 million+ product usage data points, providing strategic insights to the C-Suite, leading to 6 of my proposed action items being incorporated among the team's 15 for the next year.
●	Managed a team of 15 developers, designers, and QA engineers to successfully launch 6 critical features for financial advisors, achieving an 85% adoption rate and 95% satisfaction score.

Associate Product Manager

●	Led a team of 8 in expanding 40+ North American financial services accounts, achieving $1.4M in ARR and boosting monthly product usage by 30%, with an outstanding NRR of 120%.
●	Completed 10 technical projects on schedule, including system implementations, and spearheaded integrations with Salesforce, DocuSign, and Zapier, aligning with the product roadmap.
●	Developed R Studio scripts to generate over 30 monthly client reports efficiently and launched a dashboarding feature, reducing creation time from 3 hours to 10 minutes per report.

Customer Success Operations Manager

●	Executed 4+ weekly training sessions and developed 70+ Knowledge Base articles and 30+ Product Videos, achieving over 18k views in 6 months and resulting in a 30% reduction in support calls.
●	Optimized client onboarding by implementing workflow automations in HubSpot, reducing the time from 2 months to 3 weeks, and improved the NPS score from 80% to 95%.
●	Collaborated with the Product and Technical Team every week to prioritize backlogs, plan sprints, create requirement documents and lead marketing initiatives for new releases.

Customer Success Specialist

●	Showcased 3+ Product Demos weekly and built prospect lists of 3000+ C-Level Executives in Financial Services using LinkedIn Sales Navigator/ZoomInfo that resulted in an 8% lead generation.
●	Drafted monthly product adoption newsletters in HubSpot that achieved 23% open rate thus increased usage of advanced features by 20% and created training modules for new employee onboarding.
● Collaborated with the technical and product team to resolve 700+ Support Requests with 85% client satisfaction and optimized the report creation process in Excel using Pivot Tables, Slicers, and Macros.
● Led a product team of three people to build a financial literacy service as a pilot program for MBA students at McMaster University.

Customer Success and Sales Consultant

The Blue Pine School (Asha Prem Education Society) 

●	Strategized the phased project planning and expansion efforts for a private school that resulted in $480,000 in revenues in 2019 and a remarkable 5-fold increase over four years.
●	Co-founded High School with 40 staff members and provided affordable education to over 4000 students.
●	Collaborated with third party providers to introduce digital learning management systems in classrooms for accessible learning of international standards for students.
●	Implemented two technological pilots for internal use to help staff manage their work more efficiently, achieving 50% more compliance than its predecessors.
●	Collaborated with internal and external stakeholders to create all required legal and business documentation, set course curriculum and guidelines.
●	Reviewed cash flow statements for the organization and allocated costs to maintain net profit margin over 30%

Project Manager

Zeus Numerix

●	Worked with a team of 5 engineers to develop algorithms using C++ and provide engineering solutions to clients in the mining, drilling and turbomachinery industry
●	Validated Zeus’s new prototype software with the standard software ANSYS and published the results in WSEAS Transactions on Fluid Mechanics

Machine Learning Engineer

SKODA AUTO INDIA PVT.LTD.

●	To improve the flow time of the assembly line, analyzed transport and warehouse management systems and recommended modifications that decreased the daily assembly flow time by 20 minutes
●	Under “Collaboration with School” program, prepared detailed reports on industry’s best practices of Quality Management Systems to equip students with a better understanding of the automobile industry

Operations Engineer

I'm currently navigating the exciting world of Product Management at FutureVault, a pioneering B2B2C AI led FinTech company renowned for its secure and intelligent document management solutions. With a diverse background that spans over seven years across technology, finance, and education sectors, I've honed my skills in areas crucial for product innovation and user satisfaction. My journey, underpinned by degrees in both business and engineering, has equipped me with a deep understanding of project management, customer success strategies, and the driving forces behind product-led growth.

My experience includes delivering substantial business value to more than 40 financial services clients across North America, where I've led the execution of complex technical projects. This includes software migrations, system implementations, and crafting seamless integrations with platforms such as Salesforce, PureFacts, and DocuSign. I thrive on collaborative problem-solving, applying design thinking to uncover and address user needs, ultimately enhancing customer experiences through strategic product solutions.

Outside of professional pursuits, I'm passionate about photography, often exploring this interest professionally. Nature serves as a refuge where I enjoy hiking and biking, alongside my hobbies of playing musical instruments and delving into non-fictional reads in my quiet moments.

taplio

The Battle

Darpan Dadhaniya

Ishan Varma, MBA, CSPO®

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