Davide V.

Health First Network

► President and Chief Executive Officer reporting to a board represented by each province across Canada
► Canada's largest network of retail health and wellness operators representing over 9 figure sales in the growing category of natural health and wellness.
► Founded in 1999, Health First Network, is a national network of 140+ independent health and wellness stores offering supplements, organics, gluten-free foods, natural health & beauty aids, as well as sales, marketing, retail flyer, category management, and distribution services.
►  The focus will include growing retail member sales across all vendors, increase retail traffic and revenue through collaborative vendor partnerships and best-in-class marketing to drive demand generation.
►  Responsibilities include sales, marketing, business development, category management, finance, operations, warehouse, procurement, new product development, and vendor/partner relations.
►  Hybrid retail/CPG model
►  Coast to coast representation across English and French Canada

Chief Executive Officer

Harvard Business Review

As a member of the HBR Advisory Council, we help HBR improve the published content as well as help chart future direction.

Through HBR research, Council Members have the opportunity to provide feedback to the editors, preview new content, and weigh in on ideas from HBR as well as those from the wider world of management and leadership.

Advisory Council Member

CEO MasterMind

► The CEO MasterMind brand concept was born as an Executive MBA thesis about a significant gap in the marketplace; top-level marketing, sales, finance, and strategy development tools never make it to start-ups, 6- 8, and even most 9-figure businesses.
► We fight business failure and stagnant growth by enabling business owners, entrepreneurs, and intrapreneurs with P&L responsibility to grow and scale their business with proven tools and frameworks from Fortune 500 companies and business schools, our alma mater training ground. All without the cost of the traditional ultra-high-cost consultancies that do not offer accountability and long-term implementation. 
► CEOMasterMind.ai (application required) is the world’s first Super-MasterMind, combining the power and benefits of a mastermind/advisory group with an ongoing expert consultant (human & AI-powered) to connect the hidden levers of growth with the installation of our proprietary CAMR Operating Systems (Strategic Clarity, Accountability, Momentum, and Results). Accountability comes free, and once CAMR is implemented, success is guaranteed to grow and scale.
► CEO MasterMind helps those looking to unlock growth and acquire more freedom and business predictability
► CEOMastermind Academy is a DIY, self-paced, super-training online membership delivering a virtual MBA experience with weekly group coaching calls on core topics (Sales, Marketing & Financial Mastery)

Here are a few top questions we help address:
► How to build great teams with rigorous systems and processes to enable scaling
► How to develop a sales and marketing plan to attract a steady stream of customers (B2B or B2C, goods or services)
► How to choose which strategic and financial structures to maximize growth and profitability
► How to innovate and scale to attract investors, position for divestiture, or even seek acquisitions
► Learn, and access for life, the proven frameworks to scale in any economic condition

Chairman of the Board

Guidepoint

► Bespoke consulting and input on strategy, marketing, consumer research, sales, retailing, etc.
► Confidential, private phone conversations across various industries 
► Guidepoint connects clients with vetted subject matter experts—Advisors—from their global professional network. Clients leverage the insights and perspectives shared by the Advisors to stay informed and make better business decisions.

Global Consultant

Umbrella Local

I’m part of a globally based, leading team of digital marketing experts at Umbrella Local, a global full-service digital marketing agency that focuses on generating more leads and sales for small and medium businesses.

Expert Strategist, Sales, and Marketing Advisor

TEC Canada

- Chapter 428 Member
- Leadership Mastermind of some of Canada's top CEOs and leaders of small/medium-sized companies
- Growth through collaborative advisory

Member

Melitta North America

Melitta is the world’s largest integrated coffee company, Top 10 Coffee company globally with ~$1.5 Billion EUROS Billion in sales, and Top 10 Coffee manufacturer in Canada.  

COMMERCIAL LEADERSHIP
►Provided leadership to help turn around the Canadian business unit
►Member of the Senior Leadership Team 
►Co-led business plan which led to #1 total market dollar share in Coffee Filters for the first time in decades.  
►Co-developed, researched, and sold into Walmart a consumer story that helped lead to category exclusivity and securing new items under our new strategic Pour-Over focus. Sales doubled versus prior year.
►Significantly improved marketing spend ROI - increased revenue generated per dollar spent by +>30% (2015-2017 vs 2012-2014).  

MARKETING STRATEGY
►Developed 360 integrated marketing strategy & consolidated agency partners to drive efficiency.  
►New campaign (Digital/PR/In-Store/In-Home/Print/Flyers) supported by new merchandising tools reversed business trajectory
►Supporting new North American Pour-Over coffeemaker strategy of new premium/luxury durable goods to penetrate new channels for Melitta (B2C & B2B).
►Increased brand household penetration high-single digits and aided brand awareness double-digit growth while driving share gains in each segment.

DIGITAL STRATEGY
►Revamped Digital strategy including new agency, revised content strategy, and launch of E-Commerce for January 2018.
►In the first 5-months of 2018 exceeded the entire digital metrics for 2017 by 25%.

PACKAGING
►Developed new integrated packaging across coffee portfolio enabling current users to find Melitta 22% faster while improving new user conversion by 250%.

CLIENT BASE 
►Loblaw, Sobey, Metro, Walmart, Shopper’s Drug Mart, London Drugs, Canadian Tire, Home Depot, Home Hardware, Staples, Amazon, e-Commerce & Specialty Channels

Vice President | Head of Marketing

Centric Health

Centric Health is a franchise retail operation with 60-stores in Canada in the Home Medical Equipment sector. 

COMMERCIAL LEADERSHIP
► VP/GM for MEDIchair retail/medical brand: North America's largest retail/B2B franchisor that carries a complete selection of Home Medical Equipment and Home Health Care products designed to enhance the quality of life, increase mobility, and provide a safe and accessible environment for the home.
►Implemented revised organizational model. 
►Developed ‘Playing to Win’ strategy road-map to exceed $100 Million in sales by championing a One Brand/Duo target Professionals/Zoomers (Rehab/Retail) approach.

PRIVATE EQUITY PARTNERS
►At less than two months into my role, Centric announced intent to sell June 2014. Consequently, Centric Health completed the sale of the Home Medical Equipment Retail Division to Birch Hill Equity Partners on Sept 12, 2014.  
►Hired by Birch Hill in Sept 2014 but exited in Dec 2014 due to a significant change in strategic direction (from growth to divest).

SALES & MARKETING STRATEGY
►Initiated & developed new digital/virtual training across a network of 400+ associates from technicians to Rehab sales staff.
►Completed Brand Playbook & Guardrails. Revised strategy executed during 2015. 

CATEGORY MANAGEMENT 
►Instilled category management discipline with Vendors & negotiated new contracts delivering improved margins for franchisees.

Vice President | Chief Operating Officer

Maple Leaf Foods Inc

PnL RESPONSIBILITY
►Commercial management of ~$400 million PnL (+$25 million trade and marketing budget) leading team of 7; largest desk in Maple Leaf Consumer Foods.
►Led new collaborative process with Sales that secured strong 2013 Retailer support leading to highest share ever – reached 58 share in Hot Dogs, +5.8 pts vs. YAG, +3 pts vs. prior high.
►Led and spearheaded agency RFP consolidation to drive efficiency via scale across four (4) summer promotions.  

PRICING STRATEGY
►Led & developed a revised pricing strategy utilizing Pricing Analytics to recover a $10MM commodities rise.

INNOVATION LEADERSHIP
►Initiated & developed a 3-year offensive strategy to tackle chicken category.  Jan 2014 pilot with LCL showed the validity of the category management story. 
►Developed a 60/40 win product with record commercialization of less than 20 weeks.
►Initiated & sold-in, an out-of-plan Halal wiener strategy for Sept 2014. Entrepreneurial drive led to a co-man solution.
►Quadrupled innovation concept pipeline for Hot Hogs and Sausages to explore new ideas/formats to drive topline & margin-accretion in a flat category. New insights sparked smoked chicken Grill’ems line extension & Quebec-specific innovation.
►Identified & developed two growth strategies for Sausage business; expanded volume & margin recovery plan for Fresh Sausages (including manufacturing repatriation) & secured incremental resources for a new Smoked Chicken platform.

SPORTS SPONSORSHIPS
►Developed sports sponsorship with Toronto Blue Jays.  Schneider’s “Grab a Taste of the Big Leagues” guerilla campaign attracted over 2.4+ M views (YouTube + Bluejays.com)!

Category Business Unit Director (Sr.), Prepared Meats Division

Loblaw Companies Limited

PC is the largest consumer brand in Canada with $3B+ in sales. 

PROJECT MANAGEMENT 
►Responsible to lead and own bringing the PC Insider’s Report to life from ideation to in-market and analysis. 
►Developed a RACI Model to get the process and engagement across the organization on time.  (Marketing, Merchandising, Supply Chain.)

 INNOVATION LEADERSHIP
► Lead and collaborate with LBL and Category to bring to market, via the Insider's Report, hundreds of new product innovations generating over millions of dollars in new product sales

RETAIL MARKETING STRATEGY 
►Influence and collaborate with National Event team to showcase innovations & themes via weekly flyers, in-store POS, and merchandising.
►Responsible for go-to-market and marketing of PC Insider’s Report. Marketing mix included TV, digital marketing, content management (videos, tips, recipes, etc.), signage, flyer & merchandising mapping.
►Recommended revised consumer investment strategy that helped drive PC brand health score +6.2% to its highest level ever. 
►Led & implemented an IMC Process for PC Blue Menu. Successfully executed new communication strategy with sales trajectory +8% through revised positioning from ‘taste/good for you’ to ‘healthier choices within reach’.

RETAIL MERCHANDISING STRATEGY
►Summer IR 2012: Program delivered +24.6% driven by increased investment in digital marketing, focus & simplified in-store signage focusing on building retail theatre, plus addition of Summer Essentials theme ($100 million event/46 innovations)
►BTS IR 2012: Program delivered +14.2% driven by increased content focusing on lunch & dinner solutions, plus strong focus on peanut-free ($60 million event/ 32 innovations)
►Holiday IR 2012: Program delivered +4% and expanded digital marketing to include Pinterest

RESEARCH STRATEGY 
►Initiated research to secure consumer insights for PC Organics, supporting a revised value proposition. The implemented strategy resulted in sales growth of +50+% in first eight weeks.

Marketing & Sales Director, President's Choice Insider's Report │ Marketing Director, PC 

President & CEO | Fortune 500 trained expert strategist and executive enabling start-ups to billion-dollar brands to differentiate, compete, grow and scale predictably in any market condition.

An energetic & passionate Tier 1, Fortune 500 trained CPG/Retail business executive with a love of translating consumer & category insights into business & brand growth.  My superpower is connecting dots in businesses that others miss, allowing businesses to unlock growth, scale and grow beyond the owners/leaders' wildest dreams.

MY PROMISE
► I make a difference that has a lasting impact on businesses, brands, and people. 
► I turnaround businesses to restore growth and profitability by uncovering untapped opportunities.

VISION
► Discover, create, and lead new ways to traditional business models.  
► Always exploring more efficient and effective alternatives. 

PURPOSE
► I’m a dynamic leader of people, equally excited by the growth of my team as I am by the growth of the brand.   This is the most tangible and visible result of leadership and is a statement of the difference I can make.  
► At heart, I’m an “owner”.  And with this mindset, I seek to make an accomplishment of every day, ensuring that as a business and team, we are better than we were yesterday.  

VALUES
► Passionate about doing the right thing for the business and the greater good. 
► Optimism, Engagement, and Collaboration, even under pressure.   Makes results tangible. 
► Makes the world better with Enthusiasm and by Helping Others. 

TOP SKILLS 
► Leading cross-functional teams & talent development
► Brand Strategy & Management with full 360 marketing mix exposure (4Ps), from start-up to $3+ Billion
► Digital Marketing And E-Commerce: Marketing Automation, SEM, SEO, Analytics, etc.
► Strong business acumen & financial skills; commercial management of PnLs up to $400 Million
► Category Management, Retail Merchandising, and Retail Marketing
► Business Turnarounds & Pricing Expert, including commodity-based businesses
► Consumer Research, Quantitative & Qualitative

KEY ASSETS
► Consumer centric mindset
► Customer focused
► Business & Financial Acumen
► People Leadership
► Cross-functional Knowledge
► Tier 1 Marketing, Sales & Retail training
► OGSTM discipline

Davide Viola, MBA
Unlocking Brand, Business, and People potential using "Discipline as my Performance Grease" (TM)


AI Isn’t the End of Work; It Should Be the Beginning of the Best Economic Model in Human History

Every day, we’re bombarded with headlines like:
“AI will replace 50% of jobs.”
“The economy is doomed.”
“Prepare for collapse.”

Here’s the part nobody says out loud:
- An economy with 50% unemployment cannot function.  
- A +10–15% GDP long-term boom isn’t sustainable either.
- The truth is far more intelligent, and far more hopeful and helpful!

For the first time in human history, we have the tools to intentionally design an economic system that creates:
- Strong, stable GDP growth
- A healthier population
- Lower burnout
- More time for family, community, purpose
- And more meaningful work, not less

This inspired me to write my latest newsletter, a piece I’ve thought about for months, based on my own journey and my recent Harvard AI course.

It’s not doom.
It’s not hype.

It’s a vision, grounded in economics and history, for what the next 100+ years could look like if we choose wisely.

If you’ve ever wondered: Is there a better way to build the future?”

This one is for you.

Let’s build a future worth living by design, not by default (a concept I learned from one of my favourite authors, Greg McKeown).

Davide Viola, MBA

Fortune 500-Trained CEO | Guiding Founders/Execs in Scalable Business Strategies, Operational Blueprints & Dream Team Building for Predictable Growth in Any Economy With Less Friction | Podcast Fanatic | AI Expert

Imagine a world where we work less, live longer, and economies grow faster. A world where stress, burnout, and economic instability aren’t inevitable,

Open article: The Future of Work with AI Isn’t Doom:        It’s the Greatest Economic Opportunity for Humankind in 1,000+ Years.                      Here’s how. by Davide Viola, MBA • 6 min read

The Future of Work with AI Isn’t Doom:        It’s the Greatest Economic Opportunity for Humankind in 1,000+ Years.                      Here’s how.

Agentic AI Insight #5 → Why Most AI Pilots Fail Before They Even Start

After four weeks in this Harvard Agentic AI course, one fact has become impossible to ignore:
Most AI pilots fail long before they ever get deployed.

Not because the tech doesn’t work (businesses honestly don't need ANY more models, but I understand there is a technology race going on).

Not because teams lack enthusiasm.
Not because budgets are too small.

They fail because the starting point is wrong.

Companies begin with tools, not systems.
With excitement, not architecture.

With “let’s try something” instead of “let’s understand something.”

And that’s why more than 90% of AI and Agentic AI initiatives never make it past the pilot stage.

Here’s the uneasy truth:
You can’t fix a pilot that was designed on top of a broken workflow.

It’s like installing a jet engine on a bicycle and wondering why you’re still not moving fast enough (I couldn't help myself to generate an image).

Agentic/AI exposes every weak link in an organization’s operating model:
- missing data
- unclear decisions
- inconsistent rules
- human exceptions that nobody has ever written down
- undocumented policies
- siloed systems
- tribal knowledge held in people’s heads

If the foundation is weak, the agent collapses under the weight of ambiguity.
The problem isn’t capability.
It’s chaos disguised as “process.”

What Harvard is drilling into us is this:
Agentic AI amplifies whatever system you already have: clarity or confusion.
That’s why the most common failure point isn't in Month 3, it's Month 0!

The winners take a clear & different path. 
They:
1. Start with VSM, not vendors.
Run value stream maps to expose reality:
What is the actual workflow?
What decisions are made?
By whom?
Based on what information?
Most companies don’t know. They only think they know.

2. Make the hidden work visible.
You can’t automate steps you can’t see.
Every exception, nuance, and judgment call must be surfaced.
Otherwise, the agent will hallucinate to fill the gaps.
It takes time to do this work.

3. Define the outcome before the system.
The goal isn’t “let’s try AI.”
The goal is “increase throughput,” “reduce cycle time,” or “eliminate error categories.”
Technology follows outcomes. Not the other way around.

4. Build a “human–tech–human” loop.
This statement was the analogy my professors loved most.
You redesign work so the sequence becomes:
Human sets intent → Tech executes → Human evaluates and refines.
Humans bookend the system.
Tech fills the middle.

That’s where trust and intelligence grow together.

When pilots fail, it’s not the agent that failed, its the humans who didn't provide the VSM.
It’s the system design leading into the agent that wasn’t engineered for autonomy.

The takeaway is uncomfortable yet simple:
If your workflow is unclear to your people, it will be impossible for your agents (they are machines and operate very literally).

Agentic AI doesn’t fix broken processes.
It reveals them.

Agentic AI Insight #4 → The Hidden Cost of Context Switching (For Humans and Machines)

Like most people, I used to think context switching is just a “productivity issue.”
Lose a bit of focus, take a bit longer to finish a task, yeah, no big deal.

But in the world of Agentic AI?

Context switching actually becomes a strategic risk.

Here’s the part few are talking about on LinkedIn: 
Just like humans, AI agents degrade when they’re forced to jump between tasks without clarity, structure, or continuity (cue VSM design).

The machine equivalent of mental fatigue shows up as:
– higher error rates
– weaker reasoning
– memory drift
– inconsistent outputs
– misaligned decisions
- hallucinations

These outcomes may sound familiar, as they are precisely what happens in human teams overwhelmed by fragmented work.

I used to think context switching only affected people.

Now, after studying Agentic AI in this Harvard course, it’s obvious:

Systems suffer in almost identical ways (because ultimately they are still designed by human input).

The problem isn’t capability.

It’s cognitive overload, whether biological or computational.

In traditional organizations, humans patch the gaps:
1. We ask clarifying questions.
2. We recall past conversations.
3. We “hold it together” through working memory and judgment.

Agents can’t do that unless we design for it.

And most companies aren’t. Hence, the 90%+ implementation failure rate.

Key word is ... design.

Across industries, the same pattern is emerging:

The biggest failures in early agent deployments aren’t technical; they’re architectural (lack of VSM process mapping).

They stem from workflows that assume agents can magically keep context across dozens of steps, tools, & data sources.

They can’t.

Not without a system built around clarity, continuity, & explicit memory.
Humans need to design for it.

Here’s what the best organizations are doing differently:
1. They reduce fragmentation.
Single-purpose workflows outperform “Frankenstein” processes stitched across nine systems.

2. They make context explicit.
Every decision, rule, constraint, & exception becomes machine-readable.
Humans are embedded at critical nodes that require judgment.

3. They design for “low-interruption” execution.
Agents complete full loops, not ping-pong tasks back and forth.

I won’t share how we’re applying this internally for IP reasons, but here’s the key lesson:

A system can only be as intelligent as the continuity you give it.
(And that applies to your teams just as much as your agents.)

If automation makes work faster, Agentic AI makes work flow.

But only if you eliminate the invisible tax of context switching for everyone & everything (computers) involved.

Develop an obsessive focus on VSM, & then you set the fertile foundation for technology to shine as we dream it.

My professors really loved my analogy of a human technology sandwich, which always deploys a "human-tech-human" transformation approach. 
More next time

Agentic AI Insight #6 → The AgentOS Advantage

Here’s something I didn’t fully appreciate until this Harvard course I took:

Most organizations attempt to achieve AI-driven results using a human-centric operating system (me included).

This approach does not scale well.

Traditional operating models rely on meetings, handoffs, approvals, silos, & defined ownership.
It works … until it doesn’t.
It was never designed for systems that can act, decide, & improve in real time, since we've never had this level of technology.

Most of us are at this stage since that's been the historical playbook.

An AgentOS flips the script.

Instead of optimizing workflows for human comprehension, organizations optimize them for autonomous execution, with humans serving as supervisors, decision-makers, & exception-handlers.

The shift looks small on paper.
In practice, however, the impact is big.

Here’s what the Agent OS enables that traditional org structures cannot:
1. Instantly complete tasks w/out bottlenecks.

No stalls. No “who has the file?”
Agents move work from intent → action → outcome with minimal interruption.

2. Knowledge is systematically codified and accessible by agents.

Most companies store knowledge in people’s heads.
Agent-first systems require clarity, codification, & explicit rules.
This alone exposes decades of organizational debt.

3. Decision-making accelerates dramatically for faster outcomes.

Humans debate. Agents calculate.
Your people can finally focus on judgment, creativity, and relationship work, instead of chasing data across 12 systems.

When I joined HFN, we had 21 systems. Today, we have much, much less, but still more to simplify and optimize.  It’s truly hard work and takes time.

4. Continuous workflow improvement, driving ongoing gains.

Humans improve quarterly. Agents improve hourly.

Yesterday I was on a call where the workflow created a website in 41 seconds, which would have taken weeks a couple of years ago. 
Exciting & terrifying.

From weeks to seconds.

Early success cases show that agentic approaches achieve 2–10× productivity, while traditional AI barely moves the needle.

The big lesson from Harvard?

You don’t get agentic performance with a human operating system.
You must redesign the entire OS itself.

This is the part that's hurting my brain today.

An critical thought remains:

If your org chart still controls workflows, you aren’t ready for agents.
If your processes rely on tribal knowledge, you aren’t ready for agents.
If systems need people to connect them, you aren’t ready for agents.

The Agent OS isn’t futuristic.
It’s simply the operating model required for the next era of work.

Those who grasp this shift early will quietly outpace others.

To begin transitioning to an Agent OS, identify one process that could be redesigned for autonomous execution & start with that initiative.

A journey of a thousand miles starts with one step.
And although I’m quite a few steps into this, there is much more to go!

Skills 4 Executives Limited

🚀 As the Principal CEO, at Skills 4 Executives Limited (trading as Coaching 4 Companies), I lead a global team in co-creating transformative moments of inner magic for businesses and elite executives. Overseeing the company's strategic direction, I am dedicated to delivering excellence in business performance and unlocking the potential of those executives responsible for driving that performance improvement.

Key Responsibilities and Achievements:
●  Spearheading business, team development, and coaching initiatives globally, reaching executives across diverse industries and geographical locations.
●  Received the prestigious "Executive Coach of the Year" award from CEO Today magazine (2022-24), highlighting the commitment to excellence in coaching.
●  Adopting and simplifying complex business theories for successful implementation resulted in record Sales and bottom-line performance. 
●  Implementing a science and evidence-based approach to consulting, development, and coaching, integrating principles from leading Organizational Psychology, Positive Psychology, and Neuroscience.
●  Successfully coaching executives at all levels, equipping them with the habits, discipline, and leadership attributes required to propel their careers to new heights.
●  Developing and executing strategic vision for multiple businesses inclusive of Skills 4 Executives Limited, aligning with our mission to co-create transformative moments and positively impact globally.
●  Working closely with executives to understand their goals, challenges, and aspirations, tailoring development and coaching programs to meet their unique needs.
●  Leading diverse teams of operational, L&D, coaching professionals, fostering a collaborative and growth-oriented environment.
●  Ensuring that the company's values of contribution, growth, fulfillment, and delight are embedded in every aspect of our consulting services.

Principal CEO | Business Performance Consultant | Executive Development | Career Coach

TK Elevator

As the Director of SEED Campus Asia Pacific at TK Elevator, I was pivotal in shaping the organization's employee capabilities and fostering growth in the dynamic Asia Pacific region. Over my nine-year tenure, I led transformative initiatives and contributed to the company's success in the elevator and escalator industry.

Key Responsibilities and Achievements:
●  A senior member of the learning and transformation steering committee shaping the overall strategies for employee upskilling, reskilling and performance capabilities globally.
●  Spearheaded the learning and transformation strategy for TK Elevator in the Asia Pacific region, identifying opportunities for growth and establishing a strong presence in emerging markets.
●  Introduced innovative approaches to leadership development and talent management, ensuring a robust pipeline of skilled professionals to drive the company's future success.
●  Cultivated strategic partnerships with key stakeholders, including clients, suppliers, and industry influencers, enhancing TK Elevator's position in the competitive market.
●  Implemented operational efficiency initiatives, optimizing processes and improving overall business performance.
●  Developed and executed strategic plans aligned with the company's goals, navigating the complexities of the Asia Pacific market.
●  Oversaw developing and implementing leadership development programs, nurturing a continuous learning and professional growth culture.
●  Disruptor of educational methodologies and leader of industry development trends, driving the integration of innovative technologies into TK Elevator's L&D delivery.
●  Led a dynamic team, fostering a collaborative and high-performance culture that contributed to the overall success of the SEED Campus Asia Pacific.

Director, seed campus Asia Pacific

As the Global Head of SEED Campus at TK Elevator, I led strategic initiatives to govern and strengthen the SEED Campus network across the global hub and satellite locations. Overseeing the development and implementation of key programs, I played a crucial role in nurturing employee capabilities and fostering a collaborative learning environment.

Key Responsibilities and Achievements:
●  Co-chair of ThyssenKrupp global Learning committee during company-wide HR transformation initiative.
●  Partnered with leading consulting groups such as BCG and McKinsey on global initiatives.
●  Partnered with leading academic institutions such as Harvard Business School and large private learning bodies during global program development and initiatives.
●  Partnered with multiple FORTUNE 50 global companies on developing cutting-edge learning methodologies. 
●  Established and implemented robust governance structures for the SEED Campus network, ensuring alignment with TK Elevator's global objectives and standards.
●  Spearheaded efforts to strengthen collaboration and knowledge-sharing among SEED Campus locations worldwide, fostering a unified and innovative approach to talent development.
●  Designed and executed comprehensive programs to develop leadership skills, technical expertise, and foster a culture of continuous learning within the SEED Campus community.
●  Aligned SEED Campus initiatives with the overall strategic goals of TK Elevator, contributing to the company's growth and sustainability on a global scale.
●  Collaborated closely with key stakeholders, including leadership teams, HR professionals, and employees across various locations, to ensure the success and effectiveness of SEED Campus initiatives.

Global head of seed campus

As a Services Support Director at TK Elevator, Asia Pacific, I played a crucial role in supporting the service business development across all regions in the Asia Pacific. My responsibilities encompassed ensuring the seamless operation of service-related functions and contributing to the growth and efficiency of the company's service offerings.

Key Responsibilities and Achievements:
●  Provided strategic support to service business development initiatives, collaborating with regional teams to align services with market demands and enhance customer satisfaction.
●  Implemented operational strategies to streamline service processes, ensuring optimal service delivery and customer support efficiency.
●  Fostered collaboration among regional teams, facilitating knowledge exchange and best practice sharing to elevate service standards across the Asia Pacific.
●  Played a crucial role in customer engagement strategies, working closely with clients to understand their service needs and preferences, thereby enhancing overall service quality.
●  Collaborated with cross-functional teams, including sales, operations, and technical support, to ensure a coordinated approach to delivering exceptional service to clients.

Services Support Director, thyssenkrupp Elevator, AP

As the Director of SEED Campus Asia Pacific at TK Elevator, I established the SEED Campus organization from a greenfield initiative to a fully functioning faculty. My responsibilities extended to addressing the burgeoning business demand for learning solutions across the Asia Pacific region.

Key Responsibilities and Achievements:
●  Pioneered the establishment of SEED Campus from scratch, developing and implementing all aspects of the organization, including curriculum, faculty, and infrastructure.
●  Led the design and development of comprehensive learning programs tailored to meet the specific needs and demands of the Asia Pacific region, ensuring alignment with business objectives.
●  Assembled and nurtured a team of educators and industry experts, cultivating a faculty that could deliver high-quality learning experiences and contribute to employees' professional development.
●  Addressed the escalating business demand for learning solutions, strategically aligning the SEED Campus offerings with the growth objectives of TK Elevator in the Asia Pacific.
●  Established and optimized operational processes, ensuring the seamless functionality of SEED Campus as a vital learning hub within the organization.

As the Director of Installation, China Field, at TK Elevator, I spearheaded the development and implementation of the Installation strategy across all regions of China. This pivotal role involved strategic planning, execution, and oversight of installation operations, contributing significantly to the company's success in the dynamic Chinese market.

Key Responsibilities and Achievements:
●  Formulated and executed a comprehensive Installation strategy, aligning with TK Elevator's business objectives and tailored to meet the unique demands of diverse regions within China.
●  Oversaw the implementation of installation projects, ensuring adherence to quality standards, timelines, and budgetary constraints.
●  Fostered effective collaboration with regional teams, addressing specific installation challenges and opportunities unique to each area within China.
●  Contributed to integrating innovative technologies and best practices in installation processes, enhancing efficiency and staying at the forefront of industry advancements.
●  Implemented rigorous quality assurance measures to guarantee the successful and reliable installation of elevator and escalator systems, maintaining a high standard of customer satisfaction.
●  Collaborated seamlessly with cross-functional teams, including engineering, project management, and customer service, to ensure a holistic and coordinated approach to installation services.

Director of Installation, China Field

Schindler Lifts Australia Pty Limited

As the State Manager at Schindler Lifts Australia Pty Limited, I assumed a strategic leadership role, charged with aligning state operations with the national strategy. My responsibilities extended to developing and implementing a state-specific system, fostering collaboration across departments to ensure the organization's overall success.

Key Responsibilities and Achievements:
●  Aligned state-level operations with the overarching national strategy, ensuring a cohesive and integrated approach to meet organizational goals.
●  Formulated a comprehensive state strategy, encompassing all operational facets and tailored to address regional nuances and opportunities.
●  Fostered collaboration and communication among various departments, ensuring a synchronized effort in achieving state and national objectives.
●  Implemented measures to enhance operational efficiency, optimizing resource utilization and improving overall performance in line with organizational benchmarks.
●  Cultivated relationships with clients, stakeholders, and regulatory bodies, representing Schindler Lifts Australia Pty Limited at a state level.
●  Developed and implemented performance metrics to assess and enhance the effectiveness of state-level operations, ensuring continuous improvement.

State Manager

As a NSW Construction Manager at Schindler Lifts Australia Pty Limited, I was responsible for leading the construction and project teams. This pivotal role involved overseeing the execution of construction projects and ensuring the seamless collaboration of teams for successful project completion.

Key Responsibilities and Achievements:
●  Led the construction and project teams in the planning, executing, and completing elevator installation projects across New South Wales.
●  Oversaw and managed construction teams, ensuring they were well-coordinated, motivated, and equipped to deliver projects within specified timelines and quality standards.
●  Developed and implemented strategic plans for construction projects, aligning with organizational objectives and addressing the unique requirements of each project.
●  Collaborated with clients, architects, and other stakeholders to understand project specifications, address concerns, and ensure customer satisfaction throughout the construction phase.
●  Implemented stringent quality control measures to uphold industry standards and guarantee the successful and reliable installation of elevator systems.
●  Ensured strict adherence to safety regulations and guidelines, creating a secure and compliant work environment for all team members.

NSW Construction Manager

As an Operations Manager at Schindler Lifts Australia Pty Limited, I led the daily service and installation operations. This pivotal position involved overseeing a spectrum of responsibilities to ensure operational activities' smooth and efficient functioning.

Key Responsibilities and Achievements:
●  Led the daily operations of the service department, ensuring the timely and effective delivery of maintenance and repair services for elevators and escalators.
●  Spearheaded the installation operations, coordinating with project teams to guarantee the successful and on-time installation of elevator systems in various projects across Australia.
●  Strategically managed resources, including personnel, equipment, and materials, to optimize efficiency and meet operational demands.
●  Implemented and enforced stringent quality control measures to uphold the highest standards in service delivery and installation, contributing to customer satisfaction.
●  Fostered a collaborative and high-performance culture within the operations team, promoting teamwork and professional development.
●  Worked closely with clients to understand their service requirements, address concerns, and ensure a positive and enduring relationship between Schindler Lifts and its customers.

Operations Manager

KONE Elevators 

As a Sales and Installation Manager at KONE Elevators, I was entrusted with the development and fulfillment of the sales strategy, ensuring client satisfaction, and overseeing major projects, including prestigious landmarks like Parliament House and the National Museum.

Key Responsibilities and Achievements:
●  Formulated and executed a comprehensive sales strategy, identifying market opportunities and positioning KONE Elevators as a preferred choice in the elevator industry.
●  Ensured high levels of client satisfaction by understanding client needs, providing tailored solutions, and maintaining ongoing communication to address concerns and ensure project success.
●  Led the planning and execution of major projects, including landmark installations at Parliament House and the National Museum, demonstrating excellence in project management and delivery.
●  Managed and motivated a sales and installation team, fostering a collaborative and results-driven culture that contributed to the success of projects and met or exceeded sales targets.
●  Cultivated strategic partnerships with key clients, architects, and contractors to secure projects and enhance KONE Elevators' reputation in the market.
●  Implemented stringent quality control measures to uphold the highest standards in installation and ensure the reliability and safety of elevator systems.

Sales and Installation Manager

KONE ELevators

Commencing my journey at KONE Elevators as a Service Technician in Sydney, I quickly established a foundation in elevator service and maintenance. Over the years, I demonstrated technical expertise and dedication, leading to my transfer to Perth and continued contributions to the service department.

Key Responsibilities and Achievements:
●  Commenced as a Service Technician, gaining hands-on experience in elevator service and maintenance, demonstrating a commitment to technical proficiency and problem-solving.
●  Executed routine maintenance, inspections, and repairs on elevator systems, ensuring optimal performance and reliability, contributing to high levels of client satisfaction.
●  Recognized for skills and dedication, leading to a transfer to Perth, where I continued to contribute to the service department's success.
●  Engaged directly with clients to understand their service needs, address concerns, and provide exceptional customer service, fostering positive relationships.
●  Collaborated with service teams to achieve operational goals, contribute to a positive work environment, and ensure the seamless delivery of service solutions.

Service department

South East Queensland Electricity Board

Commenced as an electrical fitter & mechanic constructing substations.
Moved into role of Switching Controller.

Switching Controller

I help Businesses Achieve Sustainable Growth | Consulting, Exec. Development & Coaching | 45+ Years | CEO @ S4E | Building M.E., AP & Sth Asia | Best-selling Author, Speaker & Awarded Leader

Is success just another option for you?

Or are you truly committed to betterment?

Industries are changing. Operations are evolving.
An evolved industry demands a new breed of leaders. 

I have spent 46 years in the corporate and entrepreneurial landscape.

During this time, I’ve established 9 businesses, founded 2 companies. 
I’ve worked across 4 continents with people from a hundred different countries.

But the one thing I find most joy in: 

It’s sharing my learnings with aspiring leaders of the world. 
It's these people who are my legacy and who make a difference.

My message is one of resilience.

I’ve lived it personally. 
I’ve battled cancer. Survived divorce. Overcome bankruptcy. 
These challenges tested me to my core, showed me the power of resilience. 

True leadership requires personal growth. 
Those willing to fight for it become an unrecognizable version of themselves.

I draw from experience what I teach.
My method is not simply to explain: But to show.

What do I do? 

➡ I coach, I develop, I transform.

📌 I coach aspiring leaders. 
📌 I help executives achieve their highest potential. 
📌 I help businesses enhance performance sustainably.

So, are you ready to change your story? 
Is success just another option, or will you give it everything?

If you’re ready to fight, I’ll show you how.

Let’s create real growth, real performance, and real value - together.

📞 BOOK A CALL: Connect with me now!   https://coaching4companies.com/contact-us/

As Featured on ABC, NBC, CBS, FOX TV, Digital Journal, and newspapers Boston Globe, Miami Herald, and more.

#PerformanceConsulting #ExecutiveDevelopment #CareerCoaching

My Purpose / our company purpose: "to stimulate the thoughts of world leaders and thereby contribute to the betterment of the global workforce"

Wayne Brown

Ever notice that people tune out when you hit the slides—but lean in when you start a story?

Slides inform, but stories unite teams, shift mindsets, and drive action. Next time you present, try swapping bullet points for a narrative your audience can see themselves in.

How do you bring your big ideas to life—through slides, stories, or something else?

Share your best tip or story for making ideas stick. Your approach could inspire another leader today.

#Leadership #Storytelling #Communication #Influence #WayneBrown #Coaching4Companies

A giant orange billboard on a modern city office building displays the words, “Stop presenting slides. Start telling stories.” The image captures the importance of using narrative, not just data, to influence and inspire in leadership and business.

Innovation isn’t luck; it’s a practice.

What’s in your personal playbook for turning inspiration into real results? Mine is four steps:
Curate fresh inputs, block 30 minutes weekly for idea connections, test something small, and review monthly to lock in what works.

How do you keep your ideas from gathering dust? Got a favorite ritual, review, or “test kitchen” approach?

Share your process; let’s help each other make innovation an everyday habit, not a one-off spark.

#Innovation #HabitBuilding #PersonalGrowth #Leadership #WayneBrown #Coaching4Companies

A hand-drawn infographic outlines “My Personal Innovation Playbook” with four steps: Curate Inputs, Weekly 30 Min, Test Kitchen, and Monthly Review. It features arrows, a coffee cup, and a lightbulb, visually showing the cycle of ongoing learning and practical experiments for personal and professional growth.

Failure isn’t a verdict, it’s feedback.
When we stop blaming and start learning, every missed target becomes an upgrade.

What’s one lesson your team has learned from “failure”? 👇

#Leadership #ProblemSolving #SystemsThinking #GrowthMindset #WayneBrown

Failure isn’t a verdict, it’s feedback.
When we stop blaming and start learning, every missed target becomes an upgrade.

What’s one lesson your team has learned from “failure”?

It’s easy to get stuck following your own assumptions—until you realize they’re holding your strategy back.

The most innovative leaders I know challenge everything, from ‘the way we’ve always done it’ to the stories they tell themselves about what’s possible.

When was the last time you tested an assumption and found a better way forward?

What’s your favorite trick for uncovering blind spots or asking disruptive questions?

Drop your insights below; your experience could help someone avoid the trap of “business as usual.”

#Innovation #Leadership #Strategy #GrowthMindset #WayneBrown #Coaching4Companies

Wayne Brown stands confidently in a dark suit by a modern office window. Alongside is a quote: “Unchallenged assumptions kill strategy. Unearth them to innovate.” The image underscores the power of questioning assumptions for breakthrough leadership and business innovation.

Ever left a brainstorm feeling inspired but still unsure what to do next? Too often, great ideas get stuck in conversation and never see daylight.

A 15-minute ideation sprint can change that—fast.

With silent solo brainstorming, rapid sharing, and a quick dot vote, you get a democratically-chosen, concrete idea to test before the meeting ends. No wasted time, just real progress.

What’s your biggest frustration with traditional brainstorming sessions?

How do you make sure every voice gets heard and ideas actually get tested?
Share your tips or challenges—let’s make group creativity actually work.

#Innovation #Brainstorming #Teamwork #Productivity #WayneBrown #Coaching4Companies

Wayne Brown, seated in a business suit holding a notebook, is featured next to the quote: “You leave with a democratically-chosen, concrete idea to test. No wasted time.” The image highlights the benefit of structured and efficient brainstorming that leads to clear action.

Resilience isn’t about gritting your teeth and powering through every storm. It’s about designing a system that helps you bend without breaking and bounce back with insight, not just exhaustion.

Maybe it’s a weekly reset, a non-negotiable boundary, or a small ritual that recenters you.

What’s one practice that keeps you grounded when things get tough?
Share yours; your system might be exactly what another leader needs to hear today.

#Resilience #Leadership #EnergyManagement #WayneBrown #Coaching4Companies

A social-style quote graphic shows Wayne Brown’s profile photo and handle above the text: “Resilience isn’t about being unbreakable, it’s about having a smart, proactive system for bending and bouncing back,” on a clean white card with bold red brush strokes in the background, emphasizing sustainable resilience.

Ever hit that 3 PM wall where every decision feels impossible? Decision fatigue is real; especially after hours of Zooms, emails, and nonstop choices.

My secret? Dump everything on a page and use a simple Decision Matrix: High Impact vs. Low Effort. It takes just a few minutes, but the clarity and relief are real.

How do you beat decision overload when your brain feels maxed out?
Share your best 3 PM survival tactic in the comments—someone needs your tip today.

#DecisionMaking #Leadership #Clarity #Productivity #WayneBrown #Coaching4Companies

An illustration of a cluttered, overwhelming workspace transforming into a calm, organized desk. Red line art shows the flow from messy decision fatigue (scattered objects and notifications) to decision clarity (minimal, neat workspace), with the text: “Decision Fatigue → Decision Clarity. The 3 PM survival tool.” The visual highlights a method for regaining clarity and mental energy in the workday.

Without a shared story, even the best teams can lose momentum. But when everyone is clear on the “why” behind the work, focus and energy multiply.

Have you seen a clear narrative turn scattered projects into real progress?
How do you create, share, or reinforce your team’s “bigger story” so everyone can move with meaning and intent?

Drop your experience below—there’s real power in shaping and sharing the story together.

#Leadership #Purpose #Clarity #TeamEnergy #WayneBrown #Coaching4Companies

A Wayne Brown quote on a white square: “Without a clear story, energy dissipates. With it, every action has purpose and direction.” The background features a blurred cityscape, highlighting how narrative clarity brings focus and momentum to teams and organizations.

Most teams conduct post-mortems only after the damage is done. A 20-minute pre-mortem flips that script by asking, “If this project failed six months from now, what went wrong?” and then fixing those risks now.

It’s a simple way to turn healthy paranoia into better planning, more substantial alignment, and fewer nasty surprises.

Have you ever tried a pre-mortem or something similar? What questions helped you spot risks early?

Share your approach; your lesson could save someone else’s next big project.

#Leadership #RiskManagement #DecisionMaking #PreMortem #WayneBrown #Coaching4Companies

A cityscape of high-rise buildings sits behind a bold orange overlay containing the quote: “This 20-minute exercise inoculates your project against preventable failures by harnessing paranoia proactively. – Wayne Brown.” The design emphasizes using a brief pre-mortem exercise to anticipate and avoid project failures before they happen.

Specs inform, but stories inspire. The moment our stakeholders not only
understood the plan—but could feel its impact—was when momentum truly began.

In your experience, what’s helped you win hearts as well as minds in a big project?

How do you translate complex details into something people remember, support, and act on?

Let’s swap our best tips below. Someone’s next green light depends on it.

#Leadership #Storytelling #Influence #StakeholderEngagement #WayneBrown #Coaching4Companies

Wayne Brown, in a white shirt, is featured in a circular portrait on a crisp red and white graphic. His quote reads: “We got the green light because they finally felt the impact, not just understood the specs.” The image emphasizes the power of connecting emotionally when leading projects or pitching ideas.

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taplio

The Battle

Davide V.

Wayne Brown

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Davide V.'s LinkedIn Performance

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