People person by nature, electrical engineer by training. I lead cross-functional technical teams, working directly with customers, to develop and implement innovative solutions.

I partner with small engineering firms to fuel their growth and position them for acquisition.

With 20+ years in technical and business leadership spanning DoD roles as a federal employee and private-sector small firms I bring proven expertise.  

Currently, as Chief Strategy Officer (CSO) at Mahlet, Inc., I’m leading the charge to redefine enterprise optical network cybersecurity with full-stack, Two-System Integrity (TSI) solutions for high-threat industries.  

Off the clock I'm a fitness enthusiast, personal finance geek, and real-estate investor...on the lighter side, I love socializing with friends, the Cleveland Browns, attending festivals, hitting local breweries, and chilling with a movie and a video game (at the same time🤯).

I've moved a ton throughout my life, but currently find myself with my family in the Washington, D.C. area enjoying all four seasons in moderation.

Hit me up – I love to network & chat!

Devin@Mahlet.net

Devin Ryder

Engineer | People person | CSO - Redefining security for enterprise optical networks so that the good guys can start winning again

When I was a federal employee, I had two commutes to get to/from work each day.

The first was by car.
The second by foot.

Just me?

I've found these AFCEA CMD lunches to be both enjoyable and a valuable use of my time and resources. 

If you haven't been, you should check it out! 

And let me know you'll be there so I can say 'hi!' in real life! 😊

Is this a men/women thing? 


Me: Let's see, if I let myself drink 2 per day, they'll last until Sunday - perfect!

My wife, 1 hour later: "I'm going to the store, I just drank the last bubble water!" 

🤔🤣😋

What does one do with a Sunday, if not spent crying loudly and drowning their sorrows??? 

I am truly lost.

Until September...

If these job titles make sense to you...


You've probably been with the federal government for way too long 🤣

Proud to support:

- The fight against cancer 
- Strengthening education
- Reforming US immigration policy

Plus, it'll be a great time with friends, colleagues, and new faces.

https://lnkd.in/eCmhJXqW

Join us!!

The MAC is the new powerhouse of the NCAA! 

For the first time since 1999 we're sending two teams to represent in March Madness 🍻

My humble undergrad Alma Matter, the University of Akron, scored a bid through our conference tournament victory

(3rd year in a row...no big deal, but it does mean we're the best ever)

Miami of Ohio scored an at-large bid due to their national ranking/impressive season record 

Now if one of them could just make it past the first round...🤔

Miami vs Akron in an Elite 8 matchup 🏆
You heard it here first
Place your bets now

Go Zips!


ps -
No, those emojis aren't AI
I just love them

Lots of security teams: "No one would ever do that. It's too complex/hard!"
North Korea's APT37: "Hold my soju..."

If they want it bad enough, they'll try whatever it takes.
When you assume they won't, you've already lost.

Your cloud data & systems don't exist in the ether. 
They exist on real hardware. Physical systems. Servers and cables.

And if the physical equipment isn't secure, neither are you.

When your own domestic surveillance becomes China's foreign surveillance...

SALT TYPHOON hacked roughly 200 telecommunications companies across the globe.

"The hacks allowed China to obtain call records, text messages, and captured phone audio from senior U.S. officials..."

But now that they've been caught, I'm sure they'll stop 😉

But for real though...we need to do better.

Theft of PII isn't the scary part...
It's the APT that's been inside critical networks for months. Silent. Waiting...

ArtiKeys

▪︎ Craft and design the company's investment sales pitch to attract potential investors.
▪︎ Create the company profile, mission, vision, brand strategy, and company values to establish a strong brand identity.
▪︎ Develop the organizational structure, including job descriptions, job objectives, and KPIs, to ensure operational efficiency and productivity.
▪︎ Led the organization’s vision and strategy, ensuring alignment of business operations with long-term goals to drive sustainable growth.
▪︎ Capitalized on growth opportunities across the Jordan, KSA and international markets, expanding the company’s portfolio and services.
▪︎ Delivered top-tier corporate services, including company formation, advisory, and regulatory compliance, while optimizing operational efficiency.
▪︎ Cultivated strong relationships with key stakeholders such as clients, government authorities, and board members to advance business interests.
▪︎ Directed P&L management, ensuring financial stability, profitability, and adherence to performance targets.
▪︎ Maintained robust governance practices and regulatory compliance, fostering a culture of accountability and transparency.
▪︎ Inspired and developed a high-performing leadership team, driving business objectives and organizational excellence.

Chief Executive Officer

Hashtagarabi

▪︎ Authored over 50 insightful articles on critical technology trends for HashtagArabi, engaging thousands of readers monthly with impactful content.
▪︎ Provided expert insights on Telecom, ICT, digital transformation, Mobile Money, e-commerce, customer experience, digital identity, and Cybersecurity for reputable local and international media outlets.
▪︎ Featured as a thought leader in renowned local and international media channels including AlGhad Newspaper, Annahar, Erm, and Alhurra news, contributing valuable perspectives on key industry topics

Telecommunications & Technology Author

Execute strategies to revitalize brand, market share, and strengthen operational effectiveness of a privately held business with $150M revenue. Managed 15 branches & Service Centers, a 1.4K+ retail chain, and 260 staff members. 
▪︎Delivered an additional $3M net revenue and consistently achieved margin targets to maintain the growth plans.
▪︎Reduced corporate risk by managing and controlling inventory levels.
▪︎Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
▪︎Build customer-focused organizations that utterly understand the customer and exceed their needs.

General Manager - Mobile Handsets Division

Tishknet internet services

Headed the implementation of an over $100M LTEAdvanced (4.5G), a high-speed wireless network in the Kurdistan region, providing customers with a diversified and exceptional experience. Strategized and executed new promotional approaches that increased customer numbers and market penetration, resulting in Tishknet's position as the market leader among internet service providers. Achieved 60K-subscriptions and $1M monthly revenue in three months.
▪︎Formulated and executed comprehensive business strategies to achieve the objectives of the board and shareholders. 
▪︎Pioneered new market expansion initiatives to drive business growth and adapt to market dynamics.
▪︎Conducted effective operational planning to ensure the organization was prepared to meet forecasted demand levels.
▪︎Championed the customer's voice, strategically incorporating their feedback to enhance products and services.
▪︎Fostered an organizational culture that embraced and exemplified the core values of Passion, Accountability, Integrity, and Respect.
▪︎Ensured optimal utilization of above-the-line and below-the-line materials and message delivery to audience by collaborating with Samsung head office on marketing campaigns.

i2 Jordan

Optimize Shareholder value for a privately family-held business with $70M revenue. Head up 9 branches & Service Centers, a 1.4K+ retail chain, and 145 employees. Execute strategies to revitalize brand and market share, and strengthen operational effectiveness.
▪︎Outperform company objectives for three consecutive quarters delivering $45M of mobile devices sales.
▪︎Build customer-focused organizations that truly understand the customer and exceed their needs
▪︎Directed day–to–day operations with an intense focus on improving business performance, including initiatives involving marketing roadmaps, robust operational plans, third partnerships, and product development lifecycle.
▪︎Regained market leadership position with significant improvements to marketing, sales, supply chain, HR, finance, IT, and customer care areas by driving the revitalization of organizational structure.
▪︎Ensured optimal utilization of above-the-line and below-the-line materials and message delivery to audience by collaborating with Nokia head office on marketing campaigns.

Deputy CEO

Orange Jordan

An influential leader in rebuilding marketing organization and rebranding Jordan Telecom Group companies to Orange Jordan, including integration of mass marketing/communications into a single centralized function. Accountable for 3M+ subscription base with $270M annual revenues. Handled $30M OPEX budget, 5 direct reports, and 20 employees.
▪︎Generated a total of $27M in annual sales through launching mobile devices and value-added services.
▪︎Grew 800K+ subscription base with $10 ARPU and 10% base increase with the launch of youth offerings. 
▪︎Achieved 300K+ subscriptions with $15 ARPU with the successful launch of segmented ethnic offering.
▪︎Drove $14M revenues through postpaid high-value customers with $50 ARPU & base growth of 8% YOY.
▪︎Led 140 multidisciplinary professionals and 2 steering committees in launching Army Cell, drove 500K+ subscriptions and ARPU of $8.
▪︎Achieved 10% ARPU increase and 6% churn reduction by introducing Youth Club to enhance loyalty.
▪︎Produced $3M additional revenues in three months by implementing a Marketing Campaign tool.
▪︎Partnered with Booz & Co. to develop group distribution strategy and growth 2012 strategy, and with Ystrat to formulate roaming and international strategy and SOHO and SME strategy. 
▪︎Effective at managing product development lifecycle, creating high-impact marketing communications, and teaming with agencies on unique selling points, artwork, above- and below-the line marketing campaigns, and radio and TV ads.

Deputy Chief Marketing & Communication Officer

Directed activities involving group billing systems for fixed, mobile, and the Internet. Managed four direct reports, a 19–person IT team, and a $14M+ CAPEX/OPEX budget. Served as Member of France Telecom Billing Vendor Selection Committee.
▪︎Led RFP to select convergent billing system to implement one process for billing and customer management across fixed, mobile, and broadband services sectors. Evaluated and disqualified major billing vendors from the selected scope.
▪︎Worked on several cost reduction projects, including bill merging, printing, and outsourcing.
▪︎Achieved 60% reduction in third-party maintenance contracts.
▪︎Migrated broadband customers from outdated Excel process to the Billing system.

Customer Management & Billing Director

▪︎Managed mobile billing system, roaming services, interconnection, call connection, provision mediations and other activities and billing requirements.
▪︎Oversaw third-party maintenance contracts and SLAs with accountability for $20M+ CAPEX/OPEX billing budget.
▪︎Took over and stabilized billing system. 
▪︎Implemented proper discount mechanism and online interface with front liner system and adapted state-of-the-art provisioning and call collection mediation to assure real-time transaction reflection on customer accounts.
▪︎Ensured billing accuracies by implementing revenue assurance tool.
▪︎Managed and secured proper SLAs and escalation mechanism with third-party maintenance provider and billing vendor.
▪︎Optimized maintenance costs for following years through saving 20% of total contract value.
▪︎Created and led customer loyalty program that positioned business favorably in marketplace.

Billing Department Manager

Orange Egypt

▪︎Provided expertise in finance project management to ensure proper implementation.
▪︎Efficiently interfaced with all departments and enhanced functionality by improving processes, techniques, and systems.
▪︎Established all direct debit channels with banks and credit cards in Egypt. 
▪︎Implemented write-off process for company and supported IT team in implementing proper billing procedures.
▪︎Updated data of 500K customers on billing system with billing integrator and revenue team. 
▪︎Convinced billing integrator to automate payment process versus using inefficient, outdated manual method.
▪︎Revised call collection mediation data accuracy and integrity and solved major leakage issue (representing millions of dollars) for missing international call records uncaptured by billing system and not reflected in customer account.

Finance Projects Manager

Zain Jordan

▪︎Hired as Billing Analyst and subsequently advanced in positions as Billing Supervisor and Billing Manager.
▪︎Managed 20 employees and $14M budget with full accountability for billing system, interconnection, roaming agreements, and third-party contracts.
▪︎Solved tax issue that billing vendor was unable to find and solve.
▪︎Ran monthly data cleansing to assure accuracy of customer records on billing system and ran data consistency between billing system and network elements.
▪︎Implemented tariff plans and maintained updated pricing records on system.
▪︎Implemented a call records revenue assurance process to ensure that customer’s call records were accurately captured and charged, preventing any potential revenue loss.
▪︎Prepared monthly dashboard for billing system.
▪︎Ran and managed bill cycles, bill issuance, and delivery to end customers.

Billing Manager / Supervisor / Analyst

C-Suite Executive | CEO | CMO | CCO | COO | GM | Deputy CEO| Director | Mobile | Telecommunications | Marketing | IoT | Digital Transformation. I help companies thrive in a fiercely landscape.

Senior Executive with 20+ years of success leading growth and transformation across telecom, ICT, and digital sectors in the MENA region. As a CEO and strategic advisor, I specialize in scaling operations, optimizing P&L performance, and driving innovation through AI, RPA, and digital transformation.
I’ve overseen 1,400+ retail outlets, led 260-member teams, and managed portfolios exceeding $270M. My experience spans regional expansions, mobile infrastructure deployment, and customer-centric digital innovation.
In parallel, I’m a published technology author and recognized ICT commentator, featured in international media for insights on digital economy, telecom, and AI adoption across emerging markets.
Currently leading Artikeys, I advise organizations and governments on strategic modernization, operational excellence, and market entry across the Middle East.
________________________________________
Key Strengths:
Executive Leadership | Digital Strategy | Telecom & ICT | AI & RPA Integration | Emerging Markets | Organizational Scale-Up | Strategic Advisory | Media Engagement


#BusinessTransformation #GrowthStrategy #Leadership #Innovation

Wasfi Safadi

Jordan is at a critical crossroads.
With 50% of the population under 30, Social Security is not just a pension system. It is a pillar of national stability and intergenerational justice.
In my second article, I argue that actuarial balance alone is not enough. Reform must be linked to job creation, youth inclusion, governance transparency, and protection of acquired rights. Partial fixes will only delay deeper structural risks.
Sustainable reform means protecting today’s retirees, strengthening today’s workforce, and securing tomorrow’s generation.
You can read the full article in the attached PDF.
#SocialSecurity #PensionReform #EconomicPolicy #YouthEmployment #Sustainability #Jordan #PublicPolicy



الأردن أمام لحظة مفصلية.
مع مجتمع يشكل الشباب نصفه، يصبح الضمان الاجتماعي ركيزة للاستقرار وعدالة الأجيال، لا مجرد نظام تقاعد.
في مقالي الثاني أكدت أن الاستدامة المالية وحدها لا تكفي. الإصلاح يجب أن يرتبط بتشغيل الشباب، وتوسيع الشمول التأميني، وتعزيز الحوكمة، وحماية الحقوق المكتسبة. المعالجات الجزئية تؤجل المخاطر ولا تعالج جذورها.
الإصلاح المستدام هو الذي يحمي المتقاعد اليوم، ويدعم العامل، ويصون مستقبل الأجيال القادمة.

يمكنكم قراءة المقال كاملاً باللغة العربية عبر الرابط التالي 👇

https://lnkd.in/gqi2hfSq



#الضمان_الاجتماعي #إصلاح_التقاعد #الاستدامة #تشغيل_الشباب #السياسات_العامة #الأردن #العدالة_بين_الأجيال

Social Security between Sustainability and Justice

معالي الأخ والصديق مثنى،

تلقينا ببالغ الحزن والأسى نبأ وفاة نجلكم كرم، تغمده الله بواسع رحمته وأسكنه فسيح جناته.

بقلوب مؤمنة بقضاء الله وقدره، نتقدم إليكم بخالص العزاء والمواساة في هذا المصاب الجلل. نسأل الله العلي القدير أن يلهمكم الصبر والسلوان، وأن يعظم أجركم ويغفر لفقيدكم.

"إنا لله وإنا إليه راجعون."

نسأل الله أن يعينكم على تحمل هذا الفراق الأليم، وأن يربط على قلوبكم ويخفف عنكم مصابكم.

تقبله الله في واسع رحمته وأسكنه فسيح جناته.

مع خالص تعازينا ومواساتنا لكم ولعائلتكم الكريمة.

Mothanna Gharaibeh

Pleased to share my contribution to an article published in ADDustour Newspaper on advancing digital transformation in government services.

In my commentary, I highlighted the need to move beyond digitization toward integrated, data-driven governance, service reengineering, and strengthened cybersecurity to ensure sustainable impact and public trust.


سعيد بمشاركتي في مقال نشرته صحيفة الدستور حول تطوير مسار التحول الرقمي في الخدمات الحكومية.

ركزت في مساهمتي على أهمية الانتقال من مجرد رقمنة الإجراءات إلى حوكمة رقمية متكاملة قائمة على البيانات، وإعادة هندسة الخدمات، وتعزيز الأمن السيبراني لضمان الاستدامة والثقة العامة.

رابط المقال:

https://lnkd.in/d3vp57nE

indicator of maturity for government technology

تتواصل مسيرتنا بفضل الجهود الجماعية، ونعتز بشراكتنا الاستراتيجية الهادفة إلى تنمية رأس المال البشري من خلال التعاون مع جامعة الحسين التقنية، التي تُعد إحدى الجامعات الأردنية الرائدة وإحدى مبادرات مؤسسة ولي العهد، حفظه الله ورعاه.

Our journey continues through collective efforts and a shared commitment to progress. We take pride in our strategic partnership aimed at developing human capital through collaboration with Al Hussein Technical University, one of the leading universities in Jordan and an initiative of the Crown Prince Foundation.


Al Hussein Technical University (HTU) 
Ismael Al-Hinti 
Hussam Khasawneh 
Hala Obeidat ( هلا عبيدات )

لغاية تعزيز التعاون في مجالات التعليم التقني، وبناء القدرات، والبحث التطبيقي، والابتكار.، قامت شركة آرتي كيز بتوقيع مذكرة تفاهم للتعان المشترك مع  جامعة الحسين التقنية برعاية الاستاذ الدكتور اسماعيل الحنيطي
تأتي هذه الشراكة لتفتح آفاقًا جديدة للتعاون في عدة مجالات، من أبرزها
•	 توفير فرص التدريب العملي والتمرس المهني لطلبة وخريجي الجامعة من خلال تقديم تدريبات في مجال أتمتة العمليات الربوتية RPA و كذلك Robotic Agentic AI
•	 دعم فرص التوظيف في مجالات التكنولوجيا المتقدمة
•	تنفيذ مشاريع مشتركة في البحث والتطوير والابتكار (RDI)
•	تنظيم برامج تدريبية وورش عمل تقنية متخصصة
•	دعم المشاريع الطلابية وريادة الأعمال
•	تنظيم هاكاثونات وتحديات تقنية لمعالجة تحديات واقعية
•	إقامة فعاليات ومنصات لتبادل المعرفة بين القطاع الأكاديمي والصناعي

وتأتي هذه الخطوة بعد اعتماد آرتي كيز كممثل لشركة UiPath Academy في منطقة الشرق الأوسط، حيث نسعى لبناء جسور التعاون مع المؤسسات الأكاديمية الرائدة لغاية تطوير المهارات الرقمية، وتمكين الكفاءات الشابة، ودعم منظومة الابتكار في الأردن.

نتطلع إلى تعاون مثمر يساهم في تأهيل جيل جديد من المواهب التقنية وربط التعليم باحتياجات سوق العمل.

Al Hussein Technical University (HTU)  Ismael Al-Hinti  Rami Abu Al-Samen Amani AL-Hadid  Wasfi Safadi  


 

#Partnership #Innovation #AI #DigitalTransformation #TechEducation #Jordan
#Uipath_academy #RPA #AgenticAI

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The Battle

Devin Ryder

Wasfi Safadi

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The Battle

Devin Ryder

Wasfi Safadi

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