Penbridge Communications

Backed by a journalism degree and a print media career spanning nearly 25 years, I specialize in creating content marketing pieces for companies dedicated to health and wellness. I'm also a pretty stellar proofreader and editor.

CEO / Content Marketing Specialist

Niagara College

I used storytelling to raise the College's profile through content that's shared on its internal news site (InsideNC), alumni magazine (Encore) and in media releases.

Comunications Writer

Every student, staff and faculty member shapes Niagara College. It was my job to share their stories through articles and media releases.

Communications Writer

Magpie Media Inc.

While managing the editorial department of a quarterly mental health magazine, it was my responsibility to plan editorial calendars, generate story ideas and leads, assign freelance writers, edit copy, and source photography and artwork.

Editor-in-Chief

Fort Erie Times

Editor

Northern Ontario Business

Senior Reporter

I write high-quality content for companies helping people live their best life ✍🏻 CEO & Content Marketing Specialist at Penbridge Communications

I bet you're tired of never having enough time.

I hear ya.

It gets away from you. ⏳ You lose track of it. ⏳ You’re always running out of it.

And because your time is at a premium, you have to decide what’s going to get your attention and what will have to wait.

You and I both know, it’s your content marketing that usually gets sacrificed.

Because it takes time to write content that will drive organic traffic to your company's website. Someone has to write email sequences, get blog posts up, and put something out on social media.

And if you’ve finally admitted you and your team just can’t swing it, it takes time to find someone who can.

It’s me. I’m someone.

You can’t market a business – any business – without putting out content like:

     ✅ blogs

     ✅ emails

     ✅ ebooks

     ✅ web copy

     ✅ white papers

     ✅ case studies…

…and on and on.

Content helps you build your brand.

It answers questions your customers have.

It shows why you’re a leader in your industry.

And great content will keep bringing people to your website for years.

But you already know all that. What you don’t know is how you’re ever going to find the time to give it the effort it deserves.

The effort it NEEDS.

Here’s the secret: You don’t have to.

👉🏻 If you’re already maxed out for time
👉🏻 If your team doesn’t have the skills to do it
👉🏻 If someone used to do it but they left and now no one does it

Let’s talk about how you and I can fix that.

Dianne Duckett

WILEY APAC SERVICES LLP

•	Accomplished seamless issue production with efficient issue compilation and publication management.
•	Achieved minimal delays in publication by streamlining submission workflows.
•	Ensured high-quality articles through rigorous copyediting, proofing, and correction.
•	Maintained vendor efficiency by managing typesetters and printers effectively.
•	Fostered strong editor collaboration by maintaining open communication.
•	Managed post-publication corrections promptly and systematically.

Specialist  Content Transformation

Boundless French and German Institute

•	Facilitated student proficiency reflected in successful exam results by teaching A1 to B2 level classes.
•	Optimized exam readiness shown by high pass rates through thorough exam preparation and evaluation.
•	Delivered high student satisfaction by providing timely feedback and personalized coaching.
•	Boosted individual performance by offering one-to-one coaching when needed.

German Teacher

Integra Software Services Private Ltd

My experience as a German Language Expert started with Crest Premedia Solutions in June 2013. I joined as a Sr. Production Editor and was promoted to a Team Leader position in March 2016. 
Crest was acquired by Springer Nature and the German Language Team was taken over by Integra Software Services Pvt. Ltd in January 2017. 
I joined as a Sr. Team Leader position at Integra. 

My main responsibilities:

	Led a team of 12 Production Editors. Team management, task assignment, query resolution, performance evaluation and feedback, succession planning
	MIS: Provided inputs and reports on a daily, weekly and monthly basis to help understand trends, anomalies and to take corrective action, if needed
	Active client interaction with the customer contacts in Heidelberg and Wiesbaden via E-Mail, weekly calls and client location visit
	Location Lead for Pune: This included day-to-day administration, liaison with the Head office in Pondicherry, drive the initiatives for the Pune location, organise trainings on need basis and budget management
	Ensured Quality and TAT of projects. This was done through quality circles, thorough quality checks, process improvements and regular communication of the status to all stakeholders
	Capacity management: To ensure that the work was evenly distributed and to flag off any shortfall of capacities to the manager

Sr. Team Leader  - Production Editors (German)

Springer Nature

Crest Premedia Solutions Pvt Ltd, is a Springer Nature Company, which provides an insight in the publishing domain to help the clients acquire, produce and deliver content across media and markets through innovative technology, research, premedia and business process management solutions.

I started as a Sr. Production Editor and was promoted to Team Leader for the German Production Editor Team.

Team Leader - Production Editors (German)

Mphasis Limited

This role reported to the AVP – HR, C&B. This was an Individual contributor role and it involved the management of C&B functions for the domestic and overseas locations.

	Managed salary increment cycles for domestic and international locations for a headcount of approximately 40,000 employees
	Participated in salary surveys for benchmarking purposes
	Active employee communication and upkeep of the policies as per the latest developments

Manager Compensation and Benefits

HDFC Life Insurance

This was an experience in the private life insurance industry. The position reported to the AVP – HR and this was a people management role. 

	Managed the salary increment cycle for the sales and non-sales functions
	Query resolution through the salary helpdesk
	Participated in salary surveys, 
	Regular employee communication through E-Mail, telephone and location visits

Infosys BPO Limited (Bangalore)

My tenure in Infosys BPO began in the staffing team and it was then called Progeon. This was the BPO wing of Infosys Technologies. I later moved to the C&B team through an IJP. As a part of the C&B team, there was a new initiative to set up overseas location in Philippines and I played an active role in it.

	Recruited professionals in the Non-IT from junior to senior levels
	Communicated actively with HR counterparts of the upcoming international locations
	Participated in cost of living studies to set up the salary structure for the overseas locations
	Prepared policy documentation for the overseas locations to provide guidelines which helped build the Infosys brand

Sr. Executive - Compensation and Benefits

Accenture (Bangalore) and IBM (Pune) (On Contract)

In both organizations, I was part of the Staffing team on a fixed term contract basis. Later was taken on the rolls of Accenture. At the time, Accenture was setting up its development centres in India and this role contributed to hiring of IT professionals across the country.

	Recruited for IT positions from the junior to senior levels
	Travelled across the country to manage the on-location hiring

Staffing Analyst

QuantM Systems Private Limited

Admin Executive

With 25+ years of experience in content management, German language specialization, HR, and an MBA in HR, I excel in managing complex projects and leading diverse teams. At Wiley APAC Services, I optimized publication processes and ensured high-quality content with minimal delays. My proficiency in German, certified by Goethe Institute, has been key in managing international clients and enhancing content accuracy.

Leading production teams at Integra Software Services and Crest Premedia Solutions, I drove performance and morale, fostering strong relationships with clients in Germany. In HR roles at Mphasis Limited and HDFC Life Insurance, I managed compensation cycles for 40,000 employees and implemented effective policies.

A skilled German language instructor, I have taught from A1 to B2 levels, improving student proficiency and satisfaction. As a published writer, my articles on Times of India Readers' Blog and LinkedIn, including top-ranked pieces like "Minimalism: The Mantra to a More Sorted Life," reflect my ability to engage and inspire readers.

Certified in Content Writing from IIM Skills, I am proficient in Microsoft Office, content management systems, HRIS, and online teaching platforms. Passionate about continuous improvement, I am eager to leverage my diverse skills to drive organizational success. Let's connect to explore how we can collaborate for mutual growth.

taplio

The Battle

Dianne Duckett

Hema Iyer

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