Diego Granados

I'm a Product Manager with experience working cross-functionally with business roles (e.g. Marketing, Finance, Sales), technical roles (e.g. Backend and front-end engineers, data scientists) as well as designers and UX researchers to bring products to life that make our users' problems and pain-points go away!

I have experience working with Web and Mobile products, AI and Machine Learning - There's something really fascinating about using data to try and predict the future. I'm a big believer that every model should be thoroughly thought from an AI Ethics point of view.

As a product manager I have to wear different hats every day and I excel at working cross-functionally. My experience and feedback has taught me that I bring value to the teams I work with because:

- I empathize with users and speak: geek, data whisperer, designer, marketer and salesperson. At some point I also tried to learn Shriiwook (I've always wanted to understand Chewbacca like Han did). Understanding means fewer mistakes, and mistakes can be very costly.

- I'm passionate about understanding customers, too many people use "customer obsession" as buzzwords in their resume.

- I leave the BIG ideas to the Elon Musks of the world. A good Strategy, Vision and Execution drives products forward - I do these three.

- I'm an engineer at heart and a musician at soul - I like to combine logic with creativity

- I'm the calm one. I'm the one that plans.

I'm passionate about helping others and I created a YouTube channel to help others learn about Product Management: https://www.youtube.com/c/PMDiegoGranados/

Don't hesitate to reach out if you want to talk about AI/ML, technology, business, consumer electronics/technology or need help on your journey to become a Product Manager!

Specialties: Product Management, Consumer electronics, Consumer Technology, Cross-functional work, Agile development, Product design, data driven decisions, AI, Machine Learning.

Product Manager AI&ML

Cédric Compagnon

CredoAlert

CredoAlert revolutionizes crisis management for Canadian SMEs, combining simplicity, accessibility and real-time efficiency where traditional solutions fail.

Why CredoAlert?
72% of SMEs in crisis close within 18 months for lack of suitable tools.
Existing solutions are too expensive or too complex for smaller structures.

Your Resilience, Our Mission: Protect Your Business in 1 Click

Multi-channel alerts (SMS, e-mail, calls)
Jargon-free interface: designed for non-experts.
Freemium model: free start-up, no obligation

Owner

Freelance (Self employed)

Worked for Bell, European Commission

Delivered a CIAM solution to improve customer identity management
Accomplished a streamlined customer profile management across multiple platforms, reducing data silos and improving data accuracy in customer profiles

ServiceNow, Okta, Auth0 integration.

Gestion des produits

OpenClassrooms

- Mentored and shaped the careers of future product managers, achieving a ROI score of 4.9 out of 5, by conducting more than 3000 1:1 coaching sessions.
- Guided 156 students to graduation, demonstrating a strong commitment to their educational success and career development.
- Coached employees from L'OREAL, BNP, EXPLEO, ENEDIS to reconvert to Scrum and Product Owner roles, passing their PSM1 and PSPO certifications with a rate of 90%, by delivering my knowledge in product management and agility.

Product Mentor

F24 AG

B2B SaaS Solutions for incident and crisis management, emergency­ notification and business messaging.

- Developed an alerting solution handling €20m ARR sales in 2021, by leading a team of 5 engineers
- Drived our migration program related to 3 products overlaps, by defining our 76 features development roadmap, communicating with stakeholders and senior management, and evaluating trade-offs through rigorous prioritization.
- Stopped churn in the Luxembourg market by 20%, by seeking, identifying and contextualizing areas for product improvement. 
- Built SSO authentication, reducing by 4 the cost of maintenance of multiple credentials to connect to our products portfolio and enabling 2FA for stronger security, by coordinating a team of 4 engineers.
- Achieved new product documentation architecture, adding new KPI resulting in a 60% reduction in the number of support tickets, by simplifying format with Customer Success.
- Launched a new product edition for a variety of critical customers, increasing upsell by 12%, by working cross-functionnaly with engineering, marketing and sales team.
- Setting up a data analysis process using SQL queries, solving customer needs into a feedback loop, by conducting a cross-functionnally Design Sprint with 3 product teams of 18 developers.

Senior Product Manager

Davidson consulting

- Encouraged a Product culture, built strong relationships between Enterprise Architects and IT teams that didn't exist before, facilitating closer collaboration between stakeholders to gather and refine architecture concepts.

Product & Agile Consultant

F24 Luxembourg & Netherlands

SaaS B2B solution for alerts and crisis management through workflows.

- Prioritized over 900 User Stories with stakeholders, by balancing between short-term deliverables and long-term investments., aligning the business with the market needs.
- Presented recurring product demos as part of our go-to-market strategy, increasing sales by 15%, by reinforcing our product launch efforts with engineering, marketing and the sales team. 
- Streamlined the providers usage in our backend, reducing operations costs of 40%, by allocating more routes for cheaper and accurate providers

Product Manager

LiinkART

* Democratized the online art market, connecting artists 90% more easily to art lovers by winning the 1st place out of 12 teams in Startup Weekend of Metz 2016, 
* Developed the solution as a software developer, by learning PHP and JavaScript to get the things done.

🏆 Won first place out of 12 teams in Startup Weekend of Metz 2016

Startup Founder

French Army

- Setting up telecommunications systems from nowhere for the Quick Reaction Force, reducing time to respond during event of enemy confrontation.
- Implemented advanced cryptographic protocols to enhance the security of army networks, reducing the risk of cyberattacks during Citadel Guibert exercises.
- Built secure network infrastructure and configuration of switches for NATO exercises, ensuring effective protection against computer attacks and unwanted intrusions.

NCO in computer systems and networks

Sineo

Created the waterless cleaning technique for the Audi Group, speeding up the sale of used vehicles by 40% and doubled the number of vehicles cleaned, having trained the Audi Group's preparers.

Team lead

Product Mentor 🧪 Click FOLLOW to save hours of Product Management research

With 15 years of expertise in product management and digital transformation, I deliver measurable impact by aligning technical innovation with strategic business goals. 

My career spans optimizing customer identity solutions, reducing operational costs by 40%, and leading cross-functional teams to launch products generating €20M ARR.

taplio

The Battle

Diego Granados

Cédric Compagnon

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