Aurora Training Advantage

Chief Executive Officer

ITU Online

ITU Online Training is dedicated to bringing students comprehensive training in all major aspects of the IT industry. ITU offers courses for individuals seeking IT career certifications and corporate training for organizations that want their employees to have the latest technology skills.

Triad Behavioral Health

Triad Behavioral Health provides exam preparation, continuing education, and career services for behavioral health individuals, institutions, and organizations for over 40 years. Triad’s brands include – AATBS, Academic Review, Taylor Study Method, Gerry Grossman Seminars, and Smart Practitioner.

Chief Marketing Officer

Lost River

As a decisive leader, spearheaded all organizational initiatives, including the management of Marketing, Sales, and Development teams. Oversaw the design, development, and deployment of an ecommerce website while simultaneously guiding the marketing team in building brand awareness through online and offline strategies.

Chief Operations Officer

Automobile Club of Southern California

Responsible and accountable for the development of the AAA Mobile app. Collaborated with various strategic development partners to design, develop and deploy App. Drove and set priorities, milestones, requirements, and ensured features were in alignment with the strategic business objectives of AAA.

Sr. Product Manager - Mobile Application

Next Day Flyers

As the manager of an eight-member Marketing Operations team at NextDayFlyers, I steered the tactical execution of products and services on the ecommerce platform. In collaboration with Dev, manufacturing, and executive teams, we successfully aligned priorities and requirements with strategic business goals, thus maximizing team performance and productivity.

Marketing Operations Manager

M2 Technical Services Inc.

Managed due diligence for potential investments for The Sentient Group, a major private equity firm with $2.3 billion in global resource projects.

Sr. Product Manager /Consultant

Ultimate Truck and Auto Accessories

Responsible for the design, development, deployment of two eCommerce web sites - www.ultimatetruck.com and www.ultimateoutdoor.com. Developed marketing strategy to build brand awareness, traffic and conversions of users. Decisive leader of all technical initiatives of the organization.

Director of eCommerce

AutoAnything

Managed merchandising team accountable for implementing, maintaining and managing new and existing products on eCommerce site.  Communicated with the executive team, vendors, and internal departments to coordinate overall merchandising efforts in accordance with corporate strategy and revenue goals.

Manager

MP3.com

Planned and managed the development, testing, launch and operation of products and services designed to increase traffic, build user communities that all generate revenue. Analyzed success metrics and made adjustments to service as necessary.

Senior Product Manager

Ever wondered why some companies thrive while others merely survive? The difference might be closer than you think.

Many organizations grapple with aligning their business objectives to operational execution, leading to missed opportunities and stagnant growth. CEOs and executives often find themselves overwhelmed by complex market dynamics, struggling to foster high-performing teams essential for innovation and profitability.

Imagine leading an organization where strategic goals seamlessly translate into exceptional results. Your teams are not just performing—they're excelling—propelling your company to new heights of revenue and market expansion. Picture navigating complex business environments with confidence, backed by innovative strategies that place your company ahead of the competition.

With over 23 years of executive leadership experience, I specialize in transforming organizations by aligning business objectives with effective operational execution. My expertise includes developing and implementing innovative business strategies that exceed revenue and market goals. By fostering cultures of excellence and collaboration, I build and lead high-performing teams equipped to tackle today's fast-paced markets. Leveraging deep market insights and financial acumen, I navigate complex business environments, identify growth opportunities, and position organizations ahead of industry trends.

Ready to transform your organization and achieve remarkable success? Let's connect. Send me a message or schedule a meeting to discuss how we can align your business objectives with actionable strategies for growth.

Derrick Josten

Venture7

We specialize in Software Product Engineering and Digital Transformation Services, catering exclusively to the health care and Health Tech Saas sectors. Our expertise lies in enabling businesses to innovate and transform their digital solutions, ensuring enhanced efficiency and scalability.

In the B2B sales domain, we primarily engage with clients across the United States and Germany, building strong partnerships and delivering value-driven solutions. I lead and oversee the entire B2B Sales Team, ensuring seamless collaboration, strategic growth, and customer success.

Sr Manager Operation Sales

With specialized expertise in the US Insurance sector, particularly in Life & Annuity policies, I excel as an Assistant Manager. Efficiently managing operations within agreed Turnaround Times (TATs), I optimize processes for client satisfaction and organizational success. Leading a team of 25, including SMEs and a QC specialist, I ensure exceptional results. Regularly publishing comprehensive Dashboards, I provide transparent insights into performance metrics. Committed to driving success through continuous improvement, I deliver informed decision-making for enhanced business outcomes.

Assistant Manager

Roadside awareness private Limited

I managed a team of 60 individuals overseeing the sales process of used cars, specifically handling the operational workflows at Cars24. My responsibilities included ensuring the efficient processing of vehicle transactions, maintaining high-quality standards, and overseeing people management to optimize team performance and customer satisfaction. I also implemented training programs to enhance team skills, closely monitored key performance indicators (KPIs) to drive results, and collaborated with cross-functional teams to improve the overall customer experience. My focus on continuous improvement ensured that processes were streamlined and targets were consistently met.

Operations Manager

Cortrack Solutions Private Limited

In my role as a Process Manager at Cortrack Solutions Pvt. Ltd., I was responsible for overseeing and managing the KYC (Know Your Customer) process for Stashfin, a leading Non-Banking Financial Company (NBFC). My primary duties included coordinating the communication with customers, ensuring the collection and verification of essential documents for KYC compliance. Once the documents were successfully processed, I facilitated the application for credit line cards, ensuring all necessary steps were efficiently completed to meet internal timelines and regulatory requirements. My position required close attention to detail, strong customer relationship management skills, and a commitment to compliance and quality service delivery.

Process Manager-Operations

ShopBazaar

As an Operations Manager at Shop Bazaar, a dynamic startup, I was responsible for overseeing the daily operations and ensuring seamless workflow within the operations department. I effectively managed a team of 50 users, supported by 3 Team Leaders and 2 Quality Auditors. My role involved strategic team management, optimizing processes, and resolving conflicts to ensure high performance and efficiency across the team. Key responsibilities included:

Leading and coordinating a team of 50 employees, ensuring consistent alignment with organizational goals.

Supervising and mentoring 3 Team Leaders, enabling them to effectively manage their respective teams.

Managing and improving operational processes to drive productivity and quality across the department.

Handling conflict resolution, ensuring a collaborative and positive work environment.

Collaborating with Quality Auditors to monitor performance standards and implement corrective actions as necessary.

Maintaining open communication channels between team members and upper management, ensuring transparency and continuous improvement.

Naaptol Online Shopping Pvt. Ltd

Deputy Manager – Naaptol Online Shopping

As a Deputy Manager at Naaptol, I was responsible for leading and overseeing a team consisting of 4 Team Leaders and 100 Advisors within a B2C eCommerce sales environment. My key responsibilities included managing inbound and outbound calls, ensuring the effective execution of sales strategies, and maintaining high levels of customer satisfaction. I played a crucial role in team performance, providing leadership, training, and support to drive the achievement of sales targets. I also closely monitored call quality, team productivity, and adherence to company standards, while continuously optimizing processes to maximize efficiency and customer engagement.

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Derrick Josten

Abhishek Sharma

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