Danny Luu

Higher Logic

Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation.

Customer Success Manager

Catalyst Software

Catalyst is the leading customer growth engine for your go-to-market team that unlocks insights on how to easily grow and retain revenue from your #1 asset, your customers.

Key Accomplishments: 
❑ Q1 "Having Fun" Core Value Award.
❑ Managed Coaching Corner Community with over 900+ members to provide mentorship, resources, content, and drove over $200k in pipeline.

Community Marketing Manager

Sendoso

Core Contributions:
❑ Managed a private community of over 500 members, providing new campaign ideas, resources, and content to enhance product adoption and user experience.
❑ Collaborated closely with the customer success and account management teams to identify opportunities and build out new case studies for key accounts.
❑ Hosted quarterly group reference events, driving upsell opportunities and contributing to $25K in closed won revenue attribution.

Sendoso is the leading Sending Platform (SP) that delivers modern direct mail, personalized gifts, eGifts, and other physical impressions at scale.

Core Contributions:
❑ Built the CSA Playbook within my first month of joining.
❑ Partnered with 9 CSMs to manage their book of business, overseeing accounts with a total ARR of over $5M.
❑ Spearheaded the creation of a cross-functional review process with business operations, reducing the time to pull Executive Business Review metrics from 1 hour to 15 minutes.
❑ Promoted to Customer Community Manager in November 2022.

Customer Success Associate

TigerGraph

Core Contributions:
❑ Owned marketing tech stack: Sendoso, HubSpot, & Drift.
❑ Championed and owned Drift launch, creating $45K in pipeline in a few weeks.
❑ Managed a $35k quarterly direct mail budget, which produced $2.5M in pipeline (a 35% QoQ increase).
❑ Collaborate with field marketing and demand gen to drive attendees for webinars, & in-person events.

Marketing Programs Specialist 

Key Accomplishments:
❑ $1.5m pipeline generated.
❑ $250k of net-new ARR closed/won.
❑ Promoted to Marketing Programs Specialist after Q2.

Sales Development Representative

DataStax

DataStax is the open, multi-cloud stack for modern data apps. DataStax gives enterprises the freedom of choice, simplicity, and true cloud economics to deploy massive data, delivered via APIs, powering rich interactions on multi-cloud, open-source and Kubernetes.

Key Accomplishments:
❑ Sourced $500k in pipeline.
❑ Achieved over 125% of quota MoM.

Wells Fargo

Business Relationship Manager

Business Relationship Associate

Senior Personal Banker

Personal Banker

Teller

Community Manager @ Catalyst Software

I spent eight years climbing the corporate ladder at Wells Fargo before diving into tech in May 2019. 

Outside of my professional career, I enjoy:

Being outdoors, exploring new boba spots, investing in the stock market, and Hip-Hop/R&B music, especially 90s/2000s throwback.

Let's connect! 🤙🏽

Joined as the 1st CSM to help manage and serve Opensend's growing portfolio of customers.

Opensend is a data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels to increase conversions (email, ads, postal).

TechSync

Founder + Product Manager

Drive.

Founder + Product Specialist

Founder + Sr. Community Manager

Elpha

Community Manager

Product Lead Specialist - Web & Mobile Development

Product Associate Specialist - Web & Mobile Development

American Express

Talent Acquisition Specialist - Web & Mobile Engineering

Capital One

Campus Recruiting Specialist - Finance

JPMorgan Chase & Co.

Recruiting Specialist - Technology

University & Diversity Recruiting Intern

Terumo

Human Resources Intern

Founder and Technology Manager at Drive.

Dipisha is a passionate and experienced professional specializing in full-lifecycle Product Management, Talent Management, and AI/ML training. Her unique combination of technical and interpersonal skills positions her to effectively manage both products and people. 

Currently, Dipisha manages TechSync, a community-driven full-stack SaaS platform for creatives and builders in tech. If you're a talented individual eager to learn or a company hiring in technology, sign up for TechSync here: https://tech-sync.io. Feel free to send us direct feedback through our secure app. We don’t use synthetic data as our app prefers to rely on real-time data based on specific user inputs, ensuring a low churn rate and maintaining climate sustainability. In addition to managing TechSync, Dipisha is a mentor at Mentor Collective and a mentee at MentorCloud.

Before TechSync, she found Drive, a venture she built alongside an intern, and managed a Women in Tech community named Elpha. Before launching Drive, Dipisha contributed to global financial technology and human capital companies, including ADP, American Express (AmEx), Capital One, and JPMorgan Chase. During her time at these companies, she focused on building technology communities, developing user-friendly products, managing web and mobile teams, and streamlining talent management processes. She successfully hired over 1,000+ talented individuals across the Northeast, Mid-Atlantic, Southeast, and Southwest regions of the United States.

She completed her education at Rutgers, MIT, and the Milestone and Mentor Makers programs at the Nasdaq Entrepreneurial Center, where she applied the theory and skills learned in academic environments to the real-world.

Dipisha Patel

taplio

The Battle

Danny Luu

Dipisha Patel

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