Danny Luu

Higher Logic

Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation.

Customer Success Manager

Catalyst Software

Catalyst is the leading customer growth engine for your go-to-market team that unlocks insights on how to easily grow and retain revenue from your #1 asset, your customers.

Key Accomplishments: 
❑ Q1 "Having Fun" Core Value Award.
❑ Managed Coaching Corner Community with over 900+ members to provide mentorship, resources, content, and drove over $200k in pipeline.

Community Marketing Manager

Sendoso

Core Contributions:
❑ Managed a private community of over 500 members, providing new campaign ideas, resources, and content to enhance product adoption and user experience.
❑ Collaborated closely with the customer success and account management teams to identify opportunities and build out new case studies for key accounts.
❑ Hosted quarterly group reference events, driving upsell opportunities and contributing to $25K in closed won revenue attribution.

Sendoso is the leading Sending Platform (SP) that delivers modern direct mail, personalized gifts, eGifts, and other physical impressions at scale.

Core Contributions:
❑ Built the CSA Playbook within my first month of joining.
❑ Partnered with 9 CSMs to manage their book of business, overseeing accounts with a total ARR of over $5M.
❑ Spearheaded the creation of a cross-functional review process with business operations, reducing the time to pull Executive Business Review metrics from 1 hour to 15 minutes.
❑ Promoted to Customer Community Manager in November 2022.

Customer Success Associate

TigerGraph

Core Contributions:
❑ Owned marketing tech stack: Sendoso, HubSpot, & Drift.
❑ Championed and owned Drift launch, creating $45K in pipeline in a few weeks.
❑ Managed a $35k quarterly direct mail budget, which produced $2.5M in pipeline (a 35% QoQ increase).
❑ Collaborate with field marketing and demand gen to drive attendees for webinars, & in-person events.

Marketing Programs Specialist 

Key Accomplishments:
❑ $1.5m pipeline generated.
❑ $250k of net-new ARR closed/won.
❑ Promoted to Marketing Programs Specialist after Q2.

Sales Development Representative

DataStax

DataStax is the open, multi-cloud stack for modern data apps. DataStax gives enterprises the freedom of choice, simplicity, and true cloud economics to deploy massive data, delivered via APIs, powering rich interactions on multi-cloud, open-source and Kubernetes.

Key Accomplishments:
❑ Sourced $500k in pipeline.
❑ Achieved over 125% of quota MoM.

Wells Fargo

Business Relationship Manager

Business Relationship Associate

Senior Personal Banker

Personal Banker

Teller

Community Manager @ Catalyst Software

I spent eight years climbing the corporate ladder at Wells Fargo before diving into tech in May 2019. 

Outside of my professional career, I enjoy:

Being outdoors, exploring new boba spots, investing in the stock market, and Hip-Hop/R&B music, especially 90s/2000s throwback.

Let's connect! 🤙🏽

Joined as the 1st CSM to help manage and serve Opensend's growing portfolio of customers.

Opensend is a data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels to increase conversions (email, ads, postal).

Aramark

Account Executive

Descope

Building Sales Development and sourcing qualified pipeline. 💰

Enterprise Sales Development Lead

Scriptify.AI

Sales Development Advisor

Neo4j

- Manage West, Central, LATAM  and Strategic SDR teams

Sales Development Manager

Manage the West Coast & North Central SDR teams.
FY22, Q4- FY23, Q3 150% quota attainment

October 150% quota attainment 
Player & Coach

SDR Team Lead

September 175% quota attainment
August 160% quota attainment 
July 100% quota attainment
Generated over 2.5 Million in pipeline

Enterprise Sales Development Representative

June 250% quota attainment 
May 100% quota attainment

 Sales Development Representative - Commercial 

Maggiano's Little Italy

•Manage a team of 38 employees on customer service, catering, conflict resolution, and brand standards maintaining banquet sales of $3M, annually. 
• Qualify all inbound leads with BANT through discovery calls to tailor our service to customer expectations, booking 100 events, monthly.
• Cold Call up to 40+ prospects weekly from a CRM report in order to survey customer experience, competitive landscape, and gain back lost business, regaining over 30k annually due to calls.
• Manage customer relations in a CRM to enhance customer experience and maintain existing business, resulting in an improvement to Guest Engagement Measurement by 30% in the first 6 months.

Sales Manager

Sysco

•Logged activities and managed a pipeline using Salesforce to maintain a strategic engagement with accounts. 
•Developed and marketed new business through market research, solution selling, and discovery calls.  
•Qualified leads for budget and ideal buyer profiles in order to utilize time efficiently, resulting in 45% territory growth in the first 5 months.
•Cold called up to 20 prospects, weekly, through market research to target new business and generate leads.

Sales Representative

Bon Appétit Management Company

•Managed all aspects of a one concept café with 3 micro-restaurants and one traditional café in a neighboring building and managed a Starbucks on campus, ensuring a positive and safe working environment.
•Ordered, purchased, and stocked the merchandise in a timely manner.
•Managed  budgets, controlled expenses, and coordinated schedules & manpower to maintain efficient operations. 
•Handled all performance evaluations, promotions, and dismissals with a high degree of emotional intelligence.

Cafe Manager Multi-Unit

•Help run shifts and handle guest relations
•Execute shift meetings with servers to discuss tonight specials
•Evaluates wine and spirits with vendors that we are looking to add to our beverage program and captains list. 
•Assist guest with wine recommendations and perfect pairings. 
•Increased wine PPA by 77 cents in the first 30 days when we do a average of 400-1000 covers a day

Key Manager

•Manage, train bar and server staff on wine, beers and steps of service according to corporate standards weekly. 
•Helps with inventory and ordering of wine and spirits. 
•Evaluates wine and spirits with vendors that we are looking to add to our beverage program and captains list. 
•Assist guest with wine recommendations and perfect pairings. 
•Increased wine PPA by 77 cents in the first 30 days when we do a average of 400-1000 covers a day

Sommelier

Account executive

🚀Dynamic Sales Development Leader | Account Executive | Revenue Growth Architect | B2B Strategy Innovator

Hello! I’m Eric, an accomplished sales professional with a proven track record in driving revenue and fostering business growth. With 6+ years of B2B experience, I’ve evolved from leading high-performance SDR teams to excelling as an Account Executive. My expertise lies in building and executing impactful go-to-market strategies, developing and qualifying leads, and closing deals that drive long-term value.

Throughout my career, I’ve consistently exceeded targets and cultivated cultures of high performance and continuous improvement. I’m passionate about creating meaningful relationships with clients, identifying their unique challenges, and delivering tailored solutions to achieve mutual success.

While I’m driven by results, I’m equally focused on people. I thrive in environments where I can collaborate, innovate, and inspire others to reach new heights. Whether leading a team or engaging with customers, I aim to make a lasting impact.

Let’s connect and explore how we can achieve success together!

taplio

The Battle

Danny Luu

Eric Salinas 🥂

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