Danny Luu

Higher Logic

Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation.

Customer Success Manager

Catalyst Software

Catalyst is the leading customer growth engine for your go-to-market team that unlocks insights on how to easily grow and retain revenue from your #1 asset, your customers.

Key Accomplishments: 
❑ Q1 "Having Fun" Core Value Award.
❑ Managed Coaching Corner Community with over 900+ members to provide mentorship, resources, content, and drove over $200k in pipeline.

Community Marketing Manager

Sendoso

Core Contributions:
❑ Managed a private community of over 500 members, providing new campaign ideas, resources, and content to enhance product adoption and user experience.
❑ Collaborated closely with the customer success and account management teams to identify opportunities and build out new case studies for key accounts.
❑ Hosted quarterly group reference events, driving upsell opportunities and contributing to $25K in closed won revenue attribution.

Sendoso is the leading Sending Platform (SP) that delivers modern direct mail, personalized gifts, eGifts, and other physical impressions at scale.

Core Contributions:
❑ Built the CSA Playbook within my first month of joining.
❑ Partnered with 9 CSMs to manage their book of business, overseeing accounts with a total ARR of over $5M.
❑ Spearheaded the creation of a cross-functional review process with business operations, reducing the time to pull Executive Business Review metrics from 1 hour to 15 minutes.
❑ Promoted to Customer Community Manager in November 2022.

Customer Success Associate

TigerGraph

Core Contributions:
❑ Owned marketing tech stack: Sendoso, HubSpot, & Drift.
❑ Championed and owned Drift launch, creating $45K in pipeline in a few weeks.
❑ Managed a $35k quarterly direct mail budget, which produced $2.5M in pipeline (a 35% QoQ increase).
❑ Collaborate with field marketing and demand gen to drive attendees for webinars, & in-person events.

Marketing Programs Specialist 

Key Accomplishments:
❑ $1.5m pipeline generated.
❑ $250k of net-new ARR closed/won.
❑ Promoted to Marketing Programs Specialist after Q2.

Sales Development Representative

DataStax

DataStax is the open, multi-cloud stack for modern data apps. DataStax gives enterprises the freedom of choice, simplicity, and true cloud economics to deploy massive data, delivered via APIs, powering rich interactions on multi-cloud, open-source and Kubernetes.

Key Accomplishments:
❑ Sourced $500k in pipeline.
❑ Achieved over 125% of quota MoM.

Wells Fargo

Business Relationship Manager

Business Relationship Associate

Senior Personal Banker

Personal Banker

Teller

Community Manager @ Catalyst Software

I spent eight years climbing the corporate ladder at Wells Fargo before diving into tech in May 2019. 

Outside of my professional career, I enjoy:

Being outdoors, exploring new boba spots, investing in the stock market, and Hip-Hop/R&B music, especially 90s/2000s throwback.

Let's connect! 🤙🏽

Joined as the 1st CSM to help manage and serve Opensend's growing portfolio of customers.

Opensend is a data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels to increase conversions (email, ads, postal).

Dais Media

CEO & Editor in Chief

Skaled Consulting

Digital Presence

RS21

Director of Strategic Partnerships

RS21, data science company specializing in the translation of data to actionable insights through compelling visual narratives (think video games, not line graphs), is partnering with providers, payers, and government to improve population health, advance value-based care, and prevent medical fraud.

Director of Healthcare

Building intuitive, technology solutions for federal, state and local government clients through the fusion of advanced data analytics and state-of-the-art, user-centric design to tackle urban resilience challenges - from infrastructure security, to crime, to population health, to hurricanes and drought.

Project Manager 

City of Boulder

Managed interdepartmental and interagency teams to design, implement, and sustain eight key community-facing projects/programs outlined in the city’s Resilience Strategy. Leveraged modest resources to embed a culture of resilience in city decision-making and community way of life.

• Developed new and strengthened existing relationships between Resilient Boulder and more than 30    stakeholder groups, including: residents, international city governments via the 100 Resilient Cities Network, a broad range of Boulder County and City of Boulder departments, universities, and national/local non-profit organizations.
• Coordinated the development and delivery of the Better Together disaster response and community resilience training program, which boasted a 95 percent retention rate, resulted in 64 percent of program graduates participating in a civic role beyond the training, and increased neighborhood-level connectedness by 25 percent.
• Increased resident engagement on virtual, town hall platform, Resilient Together, by 300 percent.

Community Resilience Coordinator

University of Denver

Executed all aspects of dendrochronology research aimed at constructing a paleoclimatic record of low frequency drought/precipitation cycles along the western coast of Central America. 

• Employed COFECHA, MATLAB and ARSTAN software to build a master chronology with an interseries correlation of 0.402 and a mean sensitivity of 0.295 dating back to before 1700 A.D.
• Nominated, as one of two international students, to participate in the first Central American Dendroecological Field Week (an intensive field and laboratory training and collaboration among scientists in the Americas) in La Sierra de los Cuchumatanes, Guatemala. 
• Mentored 17 undergraduate students on principles, tools, and techniques of dendrochronology research.

Researcher

Department of Biodiversity and the Environment, Universidad del Valle de Guatemala

Led a team of students and local community members on an expedition to collect tree core samples from a high elevation stand of Abies guatemalensis within the Samalá Watershed. Interviewed coffee farmers who managed fincas (farms) within the watershed on how they observed, firsthand the effects of climate change and their perception of how climate change would continue to impact their livelihood. 

• Identified stands of high elevation conifers suitable for sampling using GIS software and marked sample sites with handheld GPS.
• Supervised collection of more than 100 samples from 31 trees.

Field Researcher

People come to LinkedIn to learn, share, give, ask, and inspire. 

It's a powerful, global platform that connects professionals to groundbreaking new ideas and once-in-a-lifetime opportunities. 

So long as we acknowledge that LinkedIn is a tool. It's only as useful as we make it.

Ask me how to leverage LinkedIn to connect with anyone, land more dream clients, and grow your business.

From the outside looking in, my career has been anything but linear... 

Which makes sense when you consider that it has been guided exclusively by my genuine curiosity in technology, business, and the world around me. Through this passionate pursuit of knowledge I've come to see, time and time again, how powerful solutions are when they dare to draw on interdisciplinary ideas. When we identify parallels and draw connections between seemingly unrelated topics, we find simple solutions to complex problems. And we make the world a better place.

taplio

The Battle

Danny Luu

Mackenzie Hazen

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