Donovan 💻 Grant

University of the Arts London

Imparting my knowledge in business analysis, I dispense job focused training and coaching, enabling student progression, advancing experience and ensuring wellbeing. As a business coach, I manage numerous training programmes, providing instruction and coordinating activities. Handling stakeholder communications, I partner with senior management to formulate bespoke plans. Orchestrating and facilitating groups and one to one workshops, analysing training results and testing knowledge to confirm understanding.

Here are some of the highlights of my achievements:

• Coordinating efforts with Business Analyst Managers, facilitating workshops; improving capabilities throughout business analysis teams.
• Identifying skills gaps presenting training and career coaching; enhancing careers of junior and senior staff.
• Forming strong and mutually beneficial relationships with internal and external stakeholders, collaborating with business
teams to share ideas and best practice; troubleshooting and resolving issues.
• Delivering Business Analysis on the university’s digital business transformation programme; confirming value and usability are delivered across change management plans.

Lead Business Analyst & Coach

Metadata Training

One-on-One Mentoring: Providing regular, personalised one-on-one coaching sessions to apprentices, ensuring the seamless integration of training course knowledge into practical workplace applications.

Bridging Theory and Practice: Playing a pivotal role in bridging the gap between theoretical learning and real-world workplace practices, ensuring that apprentices can effectively apply their skills.

Tailored Learning: Customising the learning process to align with the specific needs of both the employer and apprentices, ensuring that the training directly addresses the challenges faced in the workplace.

Alignment with Real-World Problems: Ensuring that apprentice learning aligns with the real problems they encounter in their day-to-day work, fostering practical problem-solving abilities.

Guiding the Learning Journey: Guiding mentees throughout their learning journey, helping them develop technical proficiency, and fostering their confidence.

Practical Skill Development: Enabling the transformation of theoretical knowledge into practical, hands-on skills, empowering apprentices to excel in their roles.

Coaching Through Challenges: Providing support and coaching to apprentices during setbacks and challenges, helping them navigate and overcome obstacles in their professional development.

Business Analyst Mentor

Heroic Public Benefit Corporation

Heroic is a dynamic platform that unites ancient wisdom, modern science, and world-class, scientifically validated tools to drive personal growth. 

In my role as a Heroic Performance Coach, I offer customised one-on-one coaching to help you unlock your fullest heroic potential and spark transformative change—one individual at a time. 

If you’re inspired, explore more at heroic.us or drop me a DM.

Heroic Performance Coach

London Metropolitan University

As a senior business analyst and coach, I executed business analysis, delivering group workshops and developing process improvements. A major part of my role, was to plan projects, share progress and evaluate results.

Here are some of the highlights of my achievements:

• Spearheaded Lecture Recording Project as part of virtual learning programme; delivered change, achieved results on time and within budget.
• Conceptualised and integrated continuous improvement initiatives, including focused project meetings; provided focused feedback and progress updates to ensure future business transformation.

Senior Business Analyst & Coach

HSBC Commercial Banking

Working with HSBC, I led requirements gathering workshops and obtained feedback from stakeholders to create business requirements documents and support the delivery of strategic initiatives and key projects.

Here are some of the highlights of my achievements:

• Motivated and coached team members; increased knowledge and confidence in use of systems, business analysis, project management and change management.
• Integrated continuous improvement initiatives; triggered improvements in reporting and strategic planning.

Visa Europe

In my role with Visa Europe, I assessed business conditions, considered project feasibility, identified areas for improvement and outlines solutions to deliver digital transformation. Partnering with internal and US stakeholders, I delivered global projects and met standards.

Here are some of the highlights of my achievements:

• Managed digital change projects; designed and instituted more transparent and secure payment options for members and customers.
• Played a pivotal role as an agile team member across three countries, mapped and documented business processes; originated improvement initiatives to achieve project deliverables.
• Contributed significantly to the launch of the new Visa Apprentice programme; delivered training and career coaching, marked assignments, tested knowledge and offered mentoring to develop a diverse range of IT professionals.

A decision maker and motivational communicator, a coordinator of key performance goals, I have coached individuals and teams to achieve digital change objectives. 

Engaging in key training activities, I am passionate about providing group and individual coaching to prepare business professionals for future business transformation. I also greatly relish new and refreshing challenges, which give me great satisfaction when I resolve issues.

A career performance coach, I deliver bootcamps providing exclusive coaching for technology professionals, enabling them to become more influential and impactful.

Presenting internal and private coaching for technology leaders and managers, I offer strategic support to enable organisational change. I am regularly called upon to deliver high performance coaching and training in value driven business analysis.

I guide business analysts and Technology professionals to move their mindset and businesses from their current position to where they want to be in the future.

As a business transformational coach and business analyst, I excel while leading challenging digital development projects and change initiatives to advance learning and improve business processes. I am a high achiever and impacting leader, with a talent for refining and advancing knowledge in business analysis, project delivery and change management within major organisations, creating and developing people and strategy to improve engagement.

As an imaginative and analytical individual, I can easily visualise the wider business, allowing me to steer change and strategic advancement to achieve results.

~~~

𝘗𝘴. 𝘐𝘧 𝘐 𝘴𝘦𝘯𝘵 𝘺𝘰𝘶 𝘢 𝘳𝘦𝘲𝘶𝘦𝘴𝘵 𝘸𝘪𝘵𝘩𝘰𝘶𝘵 𝘢 𝘯𝘰𝘵𝘦, 𝘪𝘵 𝘸𝘢𝘴𝘯’𝘵 𝘢𝘶𝘵𝘰𝘮𝘢𝘵𝘦𝘥. 𝘚𝘰𝘮𝘦𝘵𝘩𝘪𝘯𝘨 𝘢𝘣𝘰𝘶𝘵 𝘺𝘰𝘶 𝘮𝘢𝘥𝘦 𝘮𝘦 𝘤𝘭𝘪𝘤𝘬 𝘵𝘰 𝘤𝘰𝘯𝘯𝘦𝘤𝘵. 𝘐 𝘩𝘰𝘱𝘦 𝘺𝘰𝘶’𝘭𝘭 𝘢𝘤𝘤𝘦𝘱𝘵! :)

Alice Graves

As founder of Alice Graves Coaching, I bring over a decade of experience in recruitment and career development. 

My journey from a struggling actress to a Global Recruitment Manager and now a dedicated career coach has given me unique insights into career fulfilment and personal growth.

My comprehensive, personalised mentoring program has already helped 200+ people achieve great results in landing their dream jobs. 

Here's what you can expect:

- Deep Self-Exploration and Career Clarity:
Uncover your authentic self and true career desires. Achieve laser-focused clarity on your ideal career path, target companies, and roles

- Brand Building and Visibility:
Create a compelling CV & optimised LinkedIn profile. Attract the right opportunities without endless applications

- Insider Job Search Strategies:
Learn exclusive tools to stand out in the job market. Discover high and low effort methods to find unadvertised jobs

- Interview Mastery and Negotiation:
Gain confidence in every interview. Master salary negotiation and counter-offer strategies

- Personalised Mentorship:
One-on-one guidance throughout the program. Regular check-ins and milestone reviews

- Ongoing Support:
Continuous guidance until you land your dream job

- Why Choose Me?
Proven Track Record: Helped hundreds of professionals secure dream careers
Holistic Approach: Combining practical strategies with personal development
Market Expertise: Extensive knowledge of the Dutch job market and global trends
Authenticity: First-hand understanding of career transformation challenges
My commitment is to work with you until you find a role that has you jumping out of bed every morning. 

- With my program, you'll gain:
Accelerated career progression
Deep self-understanding and clarity on your goals
Improved confidence in your abilities
Access to a supportive community of high-achieving professionals
Specialised knowledge of the Dutch job market

You can have a fulfilling career! Let's find it together

Founder and Career Coach

Booking.com

Led and developed a high-performing team of 10 recruiters and coordinators, driving talent acquisition for Legal, Finance, and HR departments globally.

Management & Leadership:
-Provided strategic direction and mentorship to team members, fostering individual growth and collective success
-Designed and implemented tailored development plans to enhance team capabilities and drive career progression
-Effectively managed escalations from candidates, business stakeholders, and team members, ensuring smooth operations

Coaching & Training:
-Developed and delivered comprehensive training programs for the Global Recruitment team, focusing on hiring principles, best practices, and business growth strategies
-Created and conducted hiring workshops for business leaders, promoting a candidate-friendly recruitment process and enhancing overall hiring effectiveness

Recruitment Strategy & Execution:
-Spearheaded the development and global implementation of a standardized hiring process, ensuring consistency and fairness across all regions
-Collaborated closely with Hiring Managers to assess market conditions and identify critical skills and experience required for role success
-Oversaw end-to-end recruitment operations, guaranteeing an equitable and efficient hiring process aligned with business objectives

Business Acumen & Stakeholder Management:
-Partnered with senior leadership to align recruitment strategies with organizational goals and growth targets
-Conducted in-depth analysis of the Dutch labor market, providing valuable insights to inform hiring decisions and talent acquisition strategies
-Fostered strong relationships with key stakeholders across multiple departments, ensuring seamless collaboration and support for hiring initiatives

Global Talent Acquisition Manager Finance, Legal and People

Led two teams of recruiters and coordinators hiring for both the Finance Legal Department

Global Talent Aquisition Manager Finance and Legal 

Team Lead Technology Recruitment, Product and Marketing

Management of three recruiters and two sourcers all working on high volume roles within technology,

Team Lead Technology Recruitment 

Spearheaded high-volume, global talent acquisition initiatives for a diverse, international company with 56+ nationalities at its Amsterdam HQ.
Leadership and Team Management:

Directly managed and mentored a specialized team of two Data Science sourcers and one recruiter
Implemented agile methodologies to remove workflow impediments and optimize team performance
Developed and tracked KPIs at team and individual levels to ensure hiring targets were consistently met
Oversaw team projects and strategic initiatives to enhance recruitment effectiveness

Recruitment Strategy and Innovation:

Continuously devised and implemented innovative strategies to attract top talent in a competitive market
Leveraged global recruitment expertise to source and hire candidates from diverse international backgrounds
Maintained hands-on involvement in full-cycle recruitment, ensuring practical insights informed strategic decisions

Stakeholder Management and Process Optimization:

Collaborated closely with Hiring Managers and Team Leads to streamline and enhance the recruitment process
Organized and led calibration sessions with a 25-person interview team to align on candidate evaluation criteria
Conducted quarterly data-driven reviews to analyze hiring outcomes and identify areas for improvement
Oversaw the onboarding and training of new interviewers, ensuring consistent evaluation standards
Managed a fixed interview schedule to maximize efficiency and candidate experience

Employer Branding and Candidate Experience:

Partnered with the branding team to elevate the company's employer value proposition and market presence
Championed a candidate-centric approach, leveraging diverse hiring practices to attract global talent

Senior Technology Recruiter 

Responsible for maintaining a strong pipeline of candidates and making sure they have a great candidate experience! 
As a company we really love to experiment and this is true in recruitment too. This means trying new ways to attract people to our company, whether this is being present at conferences, arranging competitions/hackathons/meet-ups or inviting people to spend the day at our office, we are always pushing to find new exciting ways to meet our potential new colleagues! 


Please check out our careers page for more information. https://workingatbooking.com/department/technology/

Technology Recruiter / Talent Acquisition / Corporate Recruiter

Michael Page The Netherlands

Michael Page International has more than 33 years expertise in professional services  recruitment. Over this period we’ve grown organically to establish ourselves as one of the best-known and most respected consultancy companies, employing more than 3,800 people in over 130 offices and 28 countries worldwide.

During my time at Michael Page I moved from a trainee to a Senior Consultant. I Won the European incentive in 2013, I managed this by making the most amount of placements over three months. I also managed to grow business within the number one global Sports Retailer, where previously we had little business. They grew to become one of my biggest clients. I also helped build up the finance team for the new European Headquarters of another large US Sports retailer where they worked with me on an exclusive basis. 
I was also responsible for the management of two finance recruiters within our team.

Senior Recruiter / Finance Recruiter

Michael Page International has more than 33 years expertise in professional services  recruitment. Over this period we’ve grown organically to establish ourselves as one of the best-known and most respected consultancy companies, employing more than 3,800 people in over 130 offices and 28 countries worldwide.

Generate new business via multiple sources and manage a portfolio of accounts
Ensure repeat business by creating a trusting and advisory role towards my clients
Attend meetings with clients, consulting with and advising them on the best solutions for their recruitment needs 
Identify growth opportunities within my territory, managing and forecasting that growth
Interview, coach, and advise candidates on their future careers
Lead the cross-sell initiative (generating contacts and new business for other disciplines) within Michael Page Netherlands
Identify, interview, assess and present candidates within set deadlines
Key Account Management
Manage high severity requests or issues when called upon

Finance Recruiter / Talent Aquisition

GORDON & FRENCH LTD

Gordon and French is one of the most renowned agency's in London, representing top actors for theatre, television and voice.

Assistant Agent

Career Coach | Helping You Design Your Dream Career and Land Your Ideal Job | Life's Too Short To Settle, So Don't!

Feeling Stuck in Your Career? Let's Change That!

You know that nagging feeling when your career isn't quite right? When you've worked hard, achieved success, but something's still missing? 

I get it, because I've been there myself and I'm here to help professionals in the Netherlands, just like you, get unstuck and land high-paying, fulfilling jobs. 


- What I Do
I guide expats and local professionals to design careers they're truly passionate about. No more living for the weekends or dreading Monday mornings!

✅ Achieve laser-focused clarity on your ideal career path
✅ Create a compelling personal brand that attracts dream opportunities
✅ Master insider secrets to stand out in the Dutch job market
✅ Negotiate confidently and secure the package you deserve


- Why Work With Me?
I worked in recruitment for a decade, from start-ups to Fortune 500s, and saw firsthand the effects of having an unfulfilling career. I've interviewed thousands of people on the subject of career fulfilment and discovered the pattern of what makes people fulfilled in their careers and what doesn't.

I also realised that if applied, anyone could have a fulfilling career, and this is what I now teach my clients. Here's what you'll gain:

🚀 Accelerated Career Progression: Land your dream job faster than the industry average
🔍 Deep Self-Understanding: Uncover what truly drives you and aligns with your values
💪 Boosted Confidence: Showcase your unique skills and experiences with pride
🇳🇱 Dutch Market Expertise: Benefit from specialised knowledge of the landscape in the Netherlands


- My Guarantee
I'm so confident in my approach that I guarantee you'll identify and land a fulfilling job. I'll work with you until you do – no exceptions.

I've helped hundreds of people step into their dream jobs. You can read what some of them say in my testimonials at the bottom of this page 🤗

Ready to Redefine Your Career?
👉 DM me here on LinkedIn to book a free career strategy consultation
👉 Visit alicegraves.com for more insights and resources

Remember, life's too short to settle for an unfulfilling career. Let's design a future you're excited about – starting today!

P.S. Curious about how my clients get clear on their next steps? Check out my free workbook in the Featured section!

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Donovan 💻 Grant

Alice Graves-Nguyen

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