Doug George

Invited

• Leading adult tennis programming for Hasentree Country Club.

Head Professional, Racquet Sports Operations

Assistant to the Director of Racquet Sports - overseeing facilities operations, budgeting, programming and revenue operations for Hasentree Country Club; part of Invited Clubs.

Racquet Sports Professional

Athletic Move LLC

Athletic Move LLC provides private tennis instruction, coaching and hosts private events to high & ultra high net worth individuals across the Hamptons & LA markets. 

Supporting fewer clients with higher-quality training, and more robust client experience — focused on individual training, and group coaching using tech, & AI-enabled solutions, as well as organizing private estate parties, corporate meetings, events, mixers, and home-based charity events. 

Scaled, and expand into LA market, while simultaneously building AI / SaaS startup, Klothed. 

Clients from: Apollo Global Management • Conti Group • Goldman Sachs • J.P. Morgan • Morgan Stanley • Henry Schein • Tao Group Hospitality • MSG Entertainment Group • KLM Equities • Yale, Super Models and others of Celebrity-status.

Notable Achievements: 

• $0 -> 6-figures within first 12 months
• 100% organic, referral-based growth
• Zero customer acquisition costs  
• CNBC “Make It” Interviewee  
• Interviewed by Wharton Professor of Management, Matthew Bidwell for new book (release 2025) around startups and entrepreneurial pathways

Owner

Bold Metrics Inc.

Advisory Board Member

Life365

Life365 is a leading B2B SaaS remote patient care management solutions provider. Patients with various conditions, can access remote-care monitoring & self-care management, that results in more efficient outcomes. 

Responsibilities included supporting Life365’s business development, marketing and fundraising initiatives; supporting Life365’s Series A round and strategic partnerships. 
• Reported to Ryan Changcoco, VP of Government, Investor Relations & Stakeholder Engagement.

Strategic Advisor

Klothed

Developed by a UC Berkeley Professor of Computer Science, Klothed is a patent-pending SaaS platform enabling virtual clothing try-ons for consumers, using generative AI and machine learning. Shoppers could make informed decisions prior to purchasing, helping eliminate friction, improving conversion, while reducing emissions and textile waste. 

Following a $1,800,000 pre-seed raise, my responsibility was overseeing all business operations, GTM (go-to-market) strategy and strategic initiatives. 

Highlights: Developed our brand strategy, content, launched our closed beta, managed six-figure budgets, landed two strategic partnerships, and crafted investor decks that secured $1,200,000 in LOIs before our co-founders decided to exit.

Director, Business Development & Strategic Initiatives

HamptonsFit

HamptonsFit began as a B2C SaaS platform for on-demand sports & fitness training. Think: Uber for sports training in the Hamptons market. 

I wore several hats as a partner in a high-growth startup, including, supporting existing clients, sales development initiatives, driving account upsells, and operations initiatives.
• Increased revenue through business development initiatives, strategically entering the B2B market to support private clubs with amenity-based offerings
• Became one of the most recognizable mobile sports training startups after expanding across NYC, The Hamptons, and Greenwich markets; achieving a low 7-figure valuation. I exited April 2022 to launch my startup, Athletic Move.

Partner | Head of Business Development

HamptonsFit is a SaaS-enabled platform for in-person, private sports & fitness training. We help clients across the Hamptons, NY, save time through contactless, on-demand bookings, back-office management and physical sports training. 

• Reporting to the Founder & CEO, first full-time hire overseeing sales, BD & customer experience.

Business Development Manager

Estero Country Club

• Oversaw 40+ player Junior tennis program, with 2 part-time assistants. 
• Directed sales & revenue-generating activities through mixers, social programming, events and player sourcing. 
• Managed adult tennis programming & operations, league schedules for 16 teams across 6 leagues. 
• Oversaw clay court operations & facilities maintenance.

Head Tennis Professional

• Developed & operated 2nd largest junior program in SWFL. I revitalized the program from 4 kids to 42+ year-round kids across red, orange and yellow ball. 
• Developed 4 players who went on to compete in NCAA D-I, D-II and NAIA. 
• Facilitated weekly clinics for ladies, men’s and mixed doubles competitive teams 
• Conducted 52+ hrs of private instruction per week

Assistant Tennis Professional

Victoria's Secret

• Directed asset protection, operations & compliance across NYC, Brooklyn, Queens and Long Island stores - managing 15+ 
• Instituted directives that coincided with district sales leadership, mitigating $200,000+ in operational losses.

Regional Manager, Asset Protection & Operations

Head of Asset Protection operations for Victoria’s Secret Global Flagship in Herald Square, NYC.

• 8 direct reports protecting company assets of the Global Flagship, comprised of 600+ employees, 30k daily visitors and $100M+ in annual revenue. 
• Mitigated external theft by 18% year over year during my tenure, increased internal theft investigations & successful closures by 26%

District Manager, Asset Protection & Investigations

Nordstrom

• Initiated complex investigations for 16 Nordstrom Full Line & Rack stores across the Northeast, stemming from internal theft, fraud, dishonesty, organized retail crime and supply chain losses. 
• Conducted 200+ investigations, closed 130 successful cases worth $260,000+, recovering $192,000 in losses & merchandise through restitution, and recognized as a top 5 investigator nationwide (of 84).

Corporate Investigator 

We Help Brands Attract the Right Customers | Partner & Head of Growth @ Verbatim | Marketing & Branding | Follow me as I talk about my real life journey across sales, development and business |

Thanks for stopping by! 



I’m Doug 👋

💥 A ‘traditional’ path ended after college. With many interests, I traveled different roads; realized the likes, dislikes, challenged myself to accomplish anything, and gained lifelong skills along the way, knowing I was never handed anything. 

💥 Building genuine relationships, learning new things, being challenged, connecting around business, real estate, investing, SaaS / tech, and  cool startups — all things that get me going professionally. 

💥 Tennis, book shops, local coffee shops, walking trails, perusing quaint towns & enjoying time with my partner and cat is sacred - watching movies and trying to emulate “Chopped” in the kitchen are a close second. 

👉🏼 Previous 5 years ⤵️ 


⭕️ 1000s of clients, multi-six figures in revenue for my own businesses 

⭕️ Partner, Head of Ops/BD in a Sports-tech startup (Think: Booxi or MindBody) in the Hamptons, reaching 7-figures (Exit) 

⭕️ Owner, Consultant & Director of Client Services for Athletic Move LLC - Built entirely through word-of-mouth and referrals, to six-figures 

⭕️ President / Director of Business Development & Operations for a SaaS startup focused on Generative AI, raised $1.8M, raised another ~$1M in LOIs before exiting. 

Currently ⤵️ 

✅ Head Professional, Racquet Sports Operations at Invited Clubs - The Hasentree Club 

What’s next ⤵️ 

👉🏼 I’m open to an AE, Account Manager, Customer Success role in a Pre-seed to Series B org, where I can lean into strengths of building successful relationships early and be part of the growth story. 

“When you put yourself out there, do the right thing, and work hard, good things happen.” 
    
New York-born ❤️ 
Florida-raised 🏄🏻‍♂️

Manager, Sales & Business Development

Oversee all aspects of B2B Wellness and Account Management services, B2C sales and expansion revenue. 

• 
• Lead generation, closing and nurturing new & existing accounts (generalist)

The Outlier Project

The Outlier Project (TOP) is an exclusive community for ambitious professionals committed to continuous growth, leadership excellence, and meaningful connections. Join a network of high-achievers who believe people are a company’s greatest asset and drive success through collaboration and shared insights. 

Learn more at theoutlierproject.live

Member

Verint

•	Collaborated with account executives and stakeholders to align solution architecture with business goals, ensuring seamless integration and adoption from discovery through key opportunity milestones.
•	Designed and led pre-sales technical engagements, delivering AI-driven and micro-workflow solutions to solve customer challenges and drive new business.
•	Enabled successful technical demonstrations and POCs by partnering with sales and technical teams to showcase solution capabilities.
•	Guided clients in AI and automation strategies, leveraging industry best practices to optimize workforce productivity and CX automation.
•	Produced high-impact technical documentation, including RFIs, RFPs, and Solution Design Documents to support complex sales engagements.
•	Developed and influenced high-value opportunities ranging from $250K to $25M, overseeing product complexities and ensuring strategic alignment with customer needs.

Solution Architect

Solution Consultant

Waterfield Technologies

Spearheads discovery sessions with prospective customers and creates technical RFIs, RFPs, and SOWs to drive sales across 50 UCaaS, CCaas, UC, CX, UX, and premise equipment product lines – Trillo, Alvaria, etc. 
➟ Collaborates closely with the sales team to emphasize organizational strategy with competitive landscape and to qualify opportunities at key milestones with solution fit and relationship with the customer. 
➟ Increased internal collaboration by supporting the handoff from Sales to the Implementation Provider including Professional Services, Implementation Teams, and Customer Success.

Solutions Consultant

Splan Inc.

Lead customer implementation service delivery for Visitor Management SaaS product, providing management and oversight of implementation projects.
➟ Partnered with Sales Team, Customer Success, Marketing, Product, and Engineering teams to identify, understand, and prioritize customer requirements into managed deliverables. 
➟ Implemented and Maintained project schedules and risk/issues for strategic customers.
➟ Enhanced customer satisfaction and expanded partner/client relationships with revamped onboarding process and customer trainings via webinar series.

Director of Professional Services

JM Family Enterprises, Inc.

Monitored technical direction for the overall management of multiple infrastructure technology project initiatives including SaaS, PaaS, IaaS, and premise business solutions. 
➟ Technology Projects included platforms & OS (Linux/Windows), Office 365, G-Suite, AWS Cloud, virtualization technologies (VMWare), telephony & voice, network, storage technologies, digital workplace, WAF, collaboration software, RPA, and EHS solutions.

Infrastructure Solution Delivery Architect

Intradiem

Spearheaded software installation, integration, and configuration of SaaS solutions with 3rd party software. 
➟ Integrated ACD & WFM providers from Aspect, Avaya, Cisco, Genesys, I3, NICE, & Verint. 
➟ Collaborated closely with Sales Teams and Success Managers serving as a SME for project lifecycle.

Systems Integration Engineer

Aspect Software

Promoted to serve as a SME across upgrades, new installations, and multisite implementations and lead technical teams of 4-6 across multiple projects. 
➟ Personally selected to participate in a Program Management Beta Software Programs from initial design through GA release and created ClearQuest cases for product enhancement and defects. 
➟ Lead document audits in person and remotely with multidisciplinary teams for implementation and configuration of different software solutions.
➟ Position eliminated due to a reduction in force after 3 mergers.

Principal Implementation Consultant - Global Operations 

Developed strategic and tactical plans for IT solutions within the contact center solution. 
➟ Initiated and coordinated document audits on install/configuration to increase efficiency and supportability of process.

Senior Implementation Consultant – Americas Implementation Services

Oversaw development, maintenance, and support of applications after installation at client site. 
➟ Integrations included ACD, CTI, WFM, and Quality Management providers - Aspect, Avaya, Cisco, Genesys, I3, NICE, & Verint

System Integration Manager – The Americas Field Operations

Simultaneously managed multiple $250K-2.5M technical contact center life cycle implementation projects for customer and partner relationships.

Senior Project Manager – Professional Services

Technion Communications Corporation

Helmed IT functions and the $3M infrastructure expansion for 6 call center locations. 
➟ Managed an annual budget of $30M, saving +$100K per year by negotiating existing and new contracts with suppliers, distributors, and vendors.

Director of Operations

IT Enthusiast ▪ Connecting Businesses with Reputable Technology Companies and Solutions ▪ Solution Architecture ▪ Specialized Generalist ▪ Expertly Crafting IT Solutions for Modern Business Challenges ▪ Super Connector!

Hi, I'm Marc Jaro, I am an IT consultant that helps businesses streamline their technology, so they can operate more efficiently.  I connect businesses with a reputable technology companies, allowing them to focus on their operations without worrying about the selection process. I utilize my Solution Consultant background with dynamic technical knowledge helping businesses overcome issues, increase sales, and better connect with their customer bases. 

I also call myself a specialized generalist who bridges technical depth with strategic breadth. I connect the dots across teams to design impactful, scalable solutions. I thrive in pre-sales, solution architecture, and cross-functional collaboration that drives real business value.

I leverage my presales solution discovery, technical knowledge, IT technical project management skills, and systems analysis methods to build customer relationships that catapult tailored solutions in software opportunities across AI, contact centers, infrastructure, SaaS, and professional services, etc. 

I am committed to implementing cutting-edge solutions while increasing organizational efficiency for my clients.  Working to connect work, data and experiences across the enterprise! 

𝐁𝐫𝐞𝐚𝐝𝐭𝐡 𝐨𝐟 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞
Cloud, Hosted, SaaS, UCaas, CCaas, IaaS, VMWare, Hyper-V, LAN/WAN, VPN, SIP, PBX, ACD, Voice Mail, UX, CX, Peripheral Devices, Middleware, SQL, Sybase, Internet, IT, SSL, Firewalls, TCP/IP, Ethernet, ATM, DSL, ISDN, Fiber, Servers, SAN Storage, Routers, Switches, Frame Relay, Network Backup Planning, Disaster Recovery, UPS, Multisite, Backup Solutions, Cloud Storage, Infrastructure Design, WEM, Bulk Telecommunications, WiFi, HOA, Condo, Multi-Family, Commercial Property.

𝐖𝐡𝐞𝐧 𝐈'𝐦 𝐍𝐨𝐭 𝐈𝐧 𝐓𝐡𝐞 𝐎𝐟𝐟𝐢𝐜𝐞
I enjoy supporting organizations like Temple Beth El of Boca Raton, The Giving Tree, Habitat for Humanity, Boca Helping Hands, and Orange Ribbons for Jaime. I like listening to SiriusXM and other streaming music from rock, country, hip-hop, rap, alternative, and many other genres, it just depends on mood!  I always try to find time for some interesting podcasts as well as audiobooks.  

I take an interest/hobby in the Internet of Things, Smart Home technology, as well as providing Security Consulting for CCTV, Access Control, Visitor Management, Alarm System Consulting, Bulk Telecommunication offerings, Cybersecurity, and many other tech solutions. 

𝐋𝐞𝐭'𝐬 𝐂𝐨𝐧𝐧𝐞𝐜𝐭
I'd love the opportunity to connect and support you. Feel free to DM me here ⬆️
#Super Connector!

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The Battle

Doug George

Marc Jaro

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