Customer Success Manager @ ScoreShots | Helping athletic programs (youth, high school, college & professional) create better graphics. | Delivering top-notch and high quality customer service with a focus on technology.

I’m a Web & Accessibility Consultant turned aspiring Career Coach who loves helping people move forward, whether that’s building a more accessible website, navigating a career transition, or simply finding clarity in a confusing season.

Over the past several years, I’ve worked with small businesses, nonprofits, and leaders across different industries to improve their digital presence and make their websites more welcoming to everyone. Along the way, I realized something big: the part I enjoy most is helping people. Listening to where they’re stuck. Offering guidance. Helping them see options they didn’t realize they had.

That’s what led me to career coaching.

I especially love supporting people going through transitions: former coaches, career changers, and anyone trying to figure out “what’s next.” I’ve been there myself, and I know how overwhelming it can feel. My approach is simple: clarity, confidence, and a clear next step forward.

What I bring:

⭐ A coaching mindset shaped by years of client support and consulting (and being a college coach). 

⭐ Experience translating complex problems into simple, actionable plans

⭐ A people-first approach grounded in empathy, encouragement, and accountability

⭐ Real-world understanding of transition, growth, and reinvention

Whether I’m improving a website’s accessibility or helping someone prepare for their next opportunity, my mission is the same: to make things easier, more transparent, and more hopeful.

If you're navigating a career transition, need accessibility support, or just want to connect, I’d love to talk.

Doug McSorley

📣 Talent Spotlight: Meet Amy Cronin
Director of Operations | Supply Chain & Logistics Leader | Operational Excellence

This spotlight features Amy Cronin, a senior operations and supply chain leader with more than 20 years of experience driving results in complex, fast-paced environments. Amy is known for building strong teams, improving systems end-to-end, and leading with visibility and accountability.

🔹 Location: Macedon, NY
🔹 Open to: Hybrid or on-site leadership roles (local or regional)
🔹 Target Roles:
• Director of Operations
• Director of Supply Chain / Logistics
• Operations Leader (Manufacturing, Distribution, Consumer Goods)

🔹 Let’s Connect: https://lnkd.in/gsQwYe9T

⭐ Top Skills & Strengths

• End-to-end supply chain & logistics leadership
• Hands-on, visible leadership with strong team engagement
• Creative problem solver with a practical, results-driven mindset
• Process improvement, continuous improvement & KPI execution
• Large-scale warehouse & distribution operations

🚀 Notable Highlights

• Led regional supply chain and distribution operations across North and Latin America, supporting 150,000+ sq. ft. DC operations and 200+ associates
• Drove measurable improvements in operational efficiency, customer satisfaction, and supply chain resilience through process optimization and digital integration
• Recognized as a 2023 SIA Women in Security Power 100 Honoree and founder/executive sponsor of Women@Bosch

✨ Quick Snapshot

Amy is a seasoned operations and supply chain leader who combines strategic thinking with hands-on execution. She thrives in environments where leadership, accountability, and operational impact matter and she’s looking to bring that experience to a local organization ready to grow.

If your organization needs an operations leader who can scale teams, strengthen supply chains, and deliver results, Amy is someone worth connecting with.

Let’s keep lifting up great talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #OperationsLeadership #SupplyChain #Logistics #OperationsJobs #Leadership #Hiring #OpenToWork

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Precision Nutrition - Level 1 Nutrition Coaching Certification

WebAIM - Accessible Documents: Word, Powerpoint, and Acrobat by WebAIM

Advanced PDF Accessibility 

Creating Accessible PDFs

Athlete Marketing Essentials: NIL Certification

Intro to Photography

Public Relations in Sports

Social Media and Sports Marketing

Sports Events and Entertainment

Sports Marketing

Sports Sales and Sponsorships

Graduate of the Sports Marketing and Media Bachelors Degree program.

I started in the Computer Information Systems program and finished with a Business Administration Associates Degree. 

I was in the Engineering Science program. 

US Lacrosse

A major revision to the legacy Inside Lacrosse store-front using an increasingly popular opensource e-commerce outfit named OpenCart. The software is deployed in a highly-available, high-capacity multi-server cluster utilizing Xen virtualization.

ILStore.com

Customer Success Manager | Helping athletic programs (youth, high school, college & professional) create better graphics. | Delivering top-notch and high-quality customer service with a focus on tech.

As an Internet Marketing Specialist & Lacrosse Evaluator at CyberXtrain, I have been delivering web analytics, SEO, and social media marketing for customers in the sports and fitness fields for over 25 years. I have a proven track record of increasing clients' website presence and updating content, as well as creating highlight lacrosse films for players to showcase to coaches. I also produce game highlights for the Monroe CC and Roberts Wesleyan College Lacrosse Teams, which have helped increase our web and social media traffic.

In addition to my role at CyberXtrain, I am also a Freelance Lacrosse Evaluator and Recruiter for various companies. I leverage my experience as a Customer Success Manager to drive success in accounting by consistent communication with customers and helping resolve issues quickly. I was the primary person on the project that helped Presto Sports collect $2.5M back in past-due invoices. I am also certified in Athlete Marketing Essentials: NIL by Front Office Sports and Creating Accessible PDFs and Advanced PDF Accessibility by LinkedIn. I am passionate about using my skills and certifications to help athletes and organizations achieve their goals.

Senior Logistics Management Professional Dynamic and Motivated Leader in Strategic Logistics and Sales Operations

Career Coach | Web & Accessibility Consultant | Helping People Find Clarity, Confidence & Their Next Step Forward | McSorley Designs

Looking for a new role right now? I’d love to help get more eyes on you this week.


I’ve been using this space to spotlight people in my network who are #OpenToWork, and it’s been incredible to see how much visibility and momentum a single post can create.

The job search can feel overwhelming, and sometimes all it takes is one extra introduction, one share, or one person saying, “I know someone.”

Here’s how I can help:

• If you’re #OpenToWork, send me a message. I’ll share a simple template so we can highlight your skills, strengths, and the roles you’re targeting.
 • If you’re hiring, keep an eye out, there’s a lot of strong talent in this community.
 • If you’re here to support others, a quick like, comment, or repost truly helps these posts travel further.

Let’s help a few more people gain traction and confidence this week.

If you’ve been hesitant to put yourself out there, please consider this your nudge. :)

As you may or may not know, over the past few weeks, I’ve had the opportunity to spotlight a few amazing people in my network who are #OpenToWork ....


Let’s help them find a new role. 

I want to share them again because they truly deserve visibility:

✨ Ally Smith – an HR professional who thrives at the intersection of people, leadership, and real-world complexity. Ally brings deep expertise in employee relations, California employment law, and leadership coaching, especially within fast-paced, high-growth environments. 

More about Ally and what she is looking for: https://lnkd.in/g_rdVKqa

✨ Michelle Brunatti - a seasoned quality and supply chain professional with 20+ years of experience driving improvement across global supplier networks and complex operational environments. Michelle brings deep technical expertise paired with a collaborative, mentoring mindset.

More about Michelle and what she is looking for: https://lnkd.in/gceePKPK

✨ Jaime Peca - a people-focused professional with a strong background in employee relations, operations, and customer-facing leadership. Jaime brings a thoughtful, empathetic approach to supporting teams while driving meaningful business outcomes.

More about Jaime and what she is looking for: https://lnkd.in/gmBKUY7j

✨ Austin Lago – a service-minded professional who thrives in fast-paced, customer-focused environments. Austin brings strong communication skills, adaptability, and a genuine commitment to helping people, whether supporting clients remotely or contributing to team success in high-energy settings. 

More about Austin and what he is looking for: https://lnkd.in/gJxjztZS

Each of them brings unique skills, experience, and heart to their work, and any organization would be lucky to have them on its team.

If you’re hiring, I encourage you to check out their posts, connect with them, and start a conversation. And two more people in my comments below. 

And if you’re #OpenToWork and would like me to spotlight you in a future post, please feel free to reach out. I’m more than happy to help however I can; sometimes visibility and one connection can make all the difference.

#Hiring 
#Careers 
#JobSearch 
#Networking 
#Community 
#SupportEachOther 
#PayItForward

Hi all, it’s that time again. We are already in the third week of January - let’s find some people some new jobs. 

I’ve found several fully remote / remote-friendly roles spanning customer success, healthcare admin/ops, SaaS/tech, and mission-driven companies. 

If you or someone you know is looking for flexibility and a meaningful work environment, these could be a great fit.

Customer Success Manager: Finalis (remote): https://lnkd.in/gj6z2WRr

Digital Accessibility Associate: SR International INC (AZ but can be remote): https://lnkd.in/gRhyng83

Client Growth Manager: Smith & Carson (remote): https://lnkd.in/gAbWEGxn

Client Success Manager: Yellowstone Local (remote): https://lnkd.in/gDTbRm6P

Digital Accessibility Specialist / Senior Digital Accessibility Specialist: University of Illinois Urbana-Champaign (IL): https://lnkd.in/gS7276tx

Accessibility Tester: Teksystems (remote): https://lnkd.in/gbcbn8JX

Customer Success Manager: Antenna (remote): https://lnkd.in/gduA8TUY

Senior Sales Recruiting Manager: Raise (remote): https://lnkd.in/gqdBg4Rb

Senior Quality Engineer: Khan Academy (Remote): https://lnkd.in/gJCJhVAH

Customer Success Manager: Professional Employment Group of Colorado (remote): https://lnkd.in/gHGqnrQQ

Sr. Talent Acquisition Specialist I: MetroStar (remote): https://lnkd.in/gabA3TaJ

Commercial Account Executive: Box (NYC): https://lnkd.in/gbU2Rwwt

Client Success Manager: Xplorie (Remote): https://lnkd.in/gC-33dDM

If you’re interested or know someone who might be, feel free to pass along. I’m happy to help. If you know of any other openings, feel free to comment below and let people know. 

🔁 Please feel free to share, tag or forward to anyone who might benefit!

#RemoteWork #Opentowork #EdTech #SaaS #CustomerSuccess #AdminJobs #CareerChange #JobSearch

📣 Talent Spotlight: Meet Janelle Hardisty, Ph.D, MSc, MPAS, PA-C 
Medical Science Liaison | Medical Outcomes Liaison | Oncology & Cardiometabolic Expertise

This spotlight features Janelle Hardisty, an experienced Medical Affairs professional with deep launch experience across oncology and cardiometabolic therapeutic areas. Janelle brings a rare combination of clinical expertise, scientific rigor, and the ability to translate complex data into meaningful, real-world conversations.

🔹 Location: Fort Collins, CO
🔹 Open to: Fully remote roles
🔹 Target Roles:
• Medical Science Liaison (MSL)
• Senior Medical Science Liaison
• Medical Outcomes Liaison

🔹 Let’s Connect: https://lnkd.in/g5yZA8m7

⭐ Top Strengths

• KOL development & engagement
• Launch readiness & execution
• Medical insights generation
• Cross-functional collaboration

🚀 Professional Impact

• Extensive experience supporting successful product launches in oncology and cardiometabolic disease states
• Trusted partner to internal medical, commercial, and clinical teams
• Recognized for elevating medical team impact through strategic partnerships and clear, credible communication

✨ Quick Snapshot

Janelle is a Physician Assistant with a PhD in Physiology, known for bridging science and practice. Her work focuses on helping medical teams engage stakeholders with clarity, confidence, and scientific integrity: ensuring insights drive real impact.

If your organization is preparing for a launch or strengthening its Medical Affairs presence, Janelle is someone worth connecting with.

Let’s keep spotlighting exceptional talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #MedicalAffairs #MSL #Oncology #Cardiometabolic #LifeSciences #OpenToWork #Hiring

I love hearing news like this.

Two more amazing connections of mine have landed new roles, and I couldn’t be happier for them. Watching people step into new chapters after staying patient, persistent, and hopeful never gets old.

New beginnings. New opportunities. Real momentum.

 Go crush it this year, you’ve earned it. So proud of you both.

And to anyone still looking or feeling discouraged right now: please don’t give up. Your moment is coming. Keep showing up, keep believing in yourself, and keep letting people know what you’re looking for. This season will turn.

📣 Talent Spotlight: Meet Michelle Brunatti
Quality Management | Process Improvement | Supplier Quality & Change Management

This spotlight features Michelle Brunatti, a seasoned quality and supply chain professional with 20+ years of experience driving improvement across global supplier networks and complex operational environments. Michelle brings deep technical expertise paired with a collaborative, mentoring mindset.

🔹 Location: Scottsdale, AZ
🔹 Open to: Onsite, hybrid, or remote • Full-time or contract (with benefits)
🔹 Target Roles:
• Quality Specialist / Auditor
• Quality Engineer (non-licensed)
• Continuous Improvement / Process Improvement
• Change Management
• Supplier Quality & Supplier Development

🔹 Let’s Connect: https://lnkd.in/gZrQZTXd

⭐ Top Skills & Strengths

• Quality management & quality assurance expertise
• Supplier quality management and development
• Auditing and compliance
• Critical thinking and root-cause analysis
• Clear communication, collaboration, and mentoring

🚀 Notable Highlights

• Led packaging and logistics improvements for a global Asian supplier, reducing cost of poor quality (COPQ) and production downtime
• Managed a global supplier audit program, developing audit plans aligned directly to business and supplier requirements
• Mentored junior Supplier Quality Engineers on audit best practices and defect data analysis, strengthening team capability

✨ Quick Snapshot

Michelle is a quality and supply chain professional with over two decades of experience supporting operational excellence. She is known for her ability to improve systems, elevate supplier performance, and develop people — all while keeping business outcomes front and center.

If your organization is looking for a quality leader who understands suppliers, systems, and sustainable improvement, Michelle is someone worth connecting with.

Let’s keep spotlighting great talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #QualityManagement #SupplierQuality #ProcessImprovement #ChangeManagement #ContinuousImprovement #OpenToWork #Hiring

Senior Quality Management Expert | Supplier Chain Quality & Development Engineer | Change Agent | First Articles | APQP | Continuous Improvement | Auditor | Trainer | RCCA/CAPA | Supplier Management

Hi all, it’s that time again. Happy 2nd week of January - let’s find people new jobs. 

I’ve found several fully remote / remote-friendly roles spanning customer success, healthcare admin/ops, SaaS/tech, and mission-driven companies. 

If you or someone you know is looking for flexibility and a meaningful work environment, these could be a great fit.

Customer Success Manager: Intellicheck (remote): https://lnkd.in/gmMRiPqe

Lead Digital Accessibility Consultant: Data-Core Systems, INC (remote): https://lnkd.in/gFiZymta
data-core-systems-inc

Account Executive, Vermont: Edmunds (Vermont): https://lnkd.in/gcEkPU83

Growth Marketing Manager - US: Perk (remote): https://lnkd.in/gHbK4UDP

Accessibility Tester II: Governor’s office of Information Technology (CO): https://lnkd.in/gHmnNrri

Social Media & Community Manager: Chargebee (remote): https://lnkd.in/gE6AR-ud

Manager, Customer Success: MealSuite (remote): https://lnkd.in/gsZZNSB2

Healthcare Recruiter: Arc Health PBC (remote): https://lnkd.in/geGzZ-DR

Document Accessibility Remediation Specialist / Only W2: Tech Army (Remote): https://lnkd.in/empP2KBJ

Customer Success Manager: Imagine Learning (MA): https://lnkd.in/g5363AvZ

Recruiting Coordinator: Solace (remote): https://lnkd.in/gT9z64Z3

Account Executive - Web Development: Supreme Optimization (remote): https://lnkd.in/gzT7tcPm

Senior Client Success Manager, Health Plans: Included Health (Remote): https://lnkd.in/ghWez7Mb

If you’re interested or know someone who might be, feel free to pass along. I’m happy to help. If you know of any other openings, feel free to comment below and let people know. 

🔁 Please feel free to share, tag or forward to anyone who might benefit!

#RemoteWork #Opentowork #EdTech #SaaS #CustomerSuccess #AdminJobs #CareerChange #JobSearch

Looking for a new job right now? I’d love to help spotlight you this week.


I’ve been using this space to highlight people in my network who are #OpenToWork, and it’s been amazing to see how much visibility one post can create.

The job search can feel overwhelming and sometimes all it takes is one extra set of eyes, one share, or one connection to open the right door.

If you’re open to work and would like to be featured:

📩 Send me a message … I’ll share a quick, simple template so we can highlight your skills, strengths, and what you’re targeting.

If you’re hiring:

👀 Keep an eye out, there’s a lot of great talent in this community.

And if you’re here to support others:

🔁 A quick like, comment, or repost can truly make a difference.

Let’s help a few more people gain momentum this week. 🙌

As you may or may not know, over the past few weeks, I’ve had the opportunity to spotlight a few amazing people in my network who are 
#OpenToWork 


I want to share them again because they truly deserve visibility:

✨ Jaime Peca - a people-focused professional with a strong background in employee relations, operations, and customer-facing leadership. Jaime brings a thoughtful, empathetic approach to supporting teams while driving meaningful business outcomes.

More about Jaime and what she is looking for: https://lnkd.in/gmBKUY7j

✨ Jalisa Gray – A creative, driven professional with a strong entrepreneurial mindset and passion for helping others through her work. 

More about Jalisa and what she is looking for: https://lnkd.in/g4iwaecY

✨ Heather Neisworth-Izquierdo – An experienced internal communications leader who helps organizations cut through noise, clarify priorities, and communicate change with confidence and consistency.

More about Heather and what she is looking for: https://lnkd.in/gKdxRjky

✨ Alissa Harris – a highly organized and detail-oriented sales operations and project coordination professional with hands-on experience supporting high-volume teams and keeping complex workflows running smoothly.

More about Alissa and what she is looking for: https://lnkd.in/g6-23Dui

✨ Matt Lillig – an analytics and data strategy leader with 20+ years of experience helping organizations turn complex digital and customer data into clear, actionable insights that drive real business impact. 

More about Matt and what he is looking for: https://lnkd.in/gTKmGn2G

✨ Laura Cantagallo – A thoughtful, mission-driven leader with experience supporting programs and people that make a real impact.

More about Laura and what she is looking for: https://lnkd.in/g75Nd_yd

Each of them brings unique skills, experience, and heart to their work, and any organization would be lucky to have them on its team.

If you’re hiring, I encourage you to check out their posts, connect with them, and start a conversation.

And if you’re 
#OpenToWork and would like me to spotlight you in a future post, please feel free to reach out. I’m more than happy to help however I can; sometimes visibility and one connection can make all the difference.

#Hiring 
#Careers 
#JobSearch 
#Networking 
#Community 
#SupportEachOther 
#PayItForward

📣 Candidate Spotlight: Meet Laura Cantagallo
Accessibility & Assistive Technology Leader | EdTech Professional | Inclusive Systems Builder

Today’s spotlight features someone making a meaningful difference in education and accessibility, Laura Cantagallo. With over 15 years of experience helping schools and organizations implement inclusive technologies, she brings a rare blend of strategic vision, educator empathy, and hands-on technical knowledge.

I enjoyed talking to Laura right before Thanksgiving and can tell she will find a job very quickly. I loved her energy. 

🔹 Location: Collingswood, NJ
🔹 Open to: Full-time remote (EdTech roles), hybrid Philly region if mission-aligned
🔹 Target Roles: Accessibility, Assistive Technology, Professional Development, Project/Product Management, EdTech Operations
🔹 Let’s Connect: https://lnkd.in/gVmmZZ2W

⭐ Top Skills & Strengths
• Accessibility & AT (JAWS, NVDA, VoiceOver, WCAG reviews, VPATs)
• Professional Development & Adult Learning
• Instructional Technology Implementation
• Cross-Functional Collaboration & Relationship Building
• Systems Thinking + Clear, Effective Communication

🚀 Notable Highlights

• Led districtwide accessibility and AT implementation: training 100s of educators and building sustainable support structures
• Built and deployed a $500K statewide AT asset tracking system at Temple University to streamline lending, demos & reporting
• Organized and led Apple’s Accessibility Day, showcasing educator-driven AT practices and inclusive design

✨ Quick Snapshot

Laura is an educator, leader, and strategist dedicated to equitable access in education. She excels at guiding teams through complex challenges: operationalizing technology so that it actually supports the humans using it every day.

If your team is focused on accessible, inclusive educational technology, let’s get Laura in the room. She can help you create systems that empower both educators and learners. 💪✨

#Hiring #EdTech #Accessibility #AssistiveTechnology #InclusiveDesign #InstructionalTech #OpenToWork

Open article: Laura Cantagallo - Discovery Education | LinkedIn by linkedin.com

Laura Cantagallo - Discovery Education | LinkedIn

📣 Talent Spotlight: Meet Doug Page
Communications | Marketing | Sports Media & Broadcasting

This spotlight features Doug Page, a communications professional with deep experience across sports media, broadcasting, and digital content. Doug brings a strong mix of on-air expertise, behind-the-scenes production, and leadership within radio stations and athletic organizations.

I've personally known Doug for a few years and HIGHLY RECOMMEND HIM - he is a very talented individual. 

🔹 Location: Elmira, NY
🔹 Open to: In-person full-time roles within a 50–75 mile radius • Open to hybrid or remote opportunities
🔹 Target Roles:
• Communications
• Marketing
• Social Media

🔹 Let’s Connect: https://lnkd.in/gEevziB4

⭐ Top Skills & Strengths

• Leadership & operations management
• Media relations & content creation
• Broadcasting and media production expertise

🚀 Notable Highlights

• Produced website and social media content for athletic departments and radio stations, supporting fan engagement and visibility
• Served as the primary media contact for professional and collegiate teams, coordinating with newspapers, radio stations, and digital outlets
• Wrote and distributed press releases, post-game reports, sponsor commercials, and ad copy across print, radio, and digital platforms

✨ Quick Snapshot

Doug is a communications professional specializing in sports media, blending on-air broadcasting, digital content production, and leadership experience. He understands how to tell stories, engage audiences, and support organizations through clear, consistent communication.

If your organization needs a communicator who understands sports, media, and audience engagement, Doug is someone worth connecting with.
Let’s keep spotlighting great talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #Communications #Marketing #SportsMedia #Broadcasting #ContentCreation #OpenToWork #Hiring

Freelance Sports Broadcaster/Photographer

Happy Sunday, my friends. There’s something about getting out into nature on mornings like this (even when it’s freezing) that completely resets me.

No notifications. No noise. Just steady breaths, stillness, and space to think.

It’s a reminder that energy doesn’t always come from doing more… sometimes it comes from slowing down, stepping outside, and letting your surroundings do the work.

And in moments like this, I’m reminded that God meets us in the quiet: restoring our strength and steadying our hearts.

Grateful for mornings and days like this.

Seeing so many friends and connections start new roles today and this week makes me genuinely happy.

New beginnings take courage: new teams, new challenges, new opportunities to grow.

To everyone starting a new job right now: best of luck. I’m rooting for you, and I hope this chapter brings confidence, momentum, and a lot of wins. You’ve earned this. 🙌

“For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future.” — Jeremiah 29:11

📣 Talent Spotlight: Meet Joyce Garcia
Field Reimbursement Leader | Patient Access & Healthcare Operations


This week’s spotlight features Joyce Garcia, a proven healthcare operations and reimbursement leader known for improving access, compliance, and financial outcomes across complex, multi-site healthcare environments. Joyce brings a servant-leader mindset, deep payer expertise, and a track record of measurable impact.

🔹 Location: Vancouver, WA
🔹 Open to: Remote preferred • Open to hybrid or on-site
🔹 Target Roles:
• Manager of Market / Patient Access
• Field Reimbursement Manager
• Healthcare Operations Leader

🔹 Let’s Connect: https://lnkd.in/gCVfuUQW

⭐ Top Skills & Strengths

• Clear, effective communication
• Strong follow-through and ownership
• Cross-functional collaboration
• Exceptional organization and attention to detail
• Trusted partner to providers, sales, and leadership teams

🚀 Notable Highlights

• Reduced claim denials by 50% through targeted payer issue resolution and workflow redesign
• Decreased claims processing turnaround by 30%, improving cash flow and reimbursement velocity
• Improved reimbursement accuracy and compliance across 50+ healthcare accounts
• Delivered reimbursement and payer training that increased field productivity by 50%
• Recognized as Field Reimbursement Manager of the Year for performance and leadership

🏥 Scope & Impact

• Served as the primary reimbursement resource across multi-site healthcare accounts
• Supported 27 Account Executives and 2 Area Sales Managers
• Managed reimbursement support for 50+ accounts across WA, OR, AK, CA, NV, AZ, MT, ID, UT, SD, and ND
• Former Program Director for Healogic at PeaceHealth Wound Healing & Hyperbaric Center

✨ Quick Snapshot

Joyce is a servant leader recognized for building trust, improving workflows, and translating complex payer requirements into clear, actionable solutions. She helps organizations improve access to care while strengthening compliance and financial performance.

If your organization is looking for a healthcare leader who understands reimbursement end-to-end and leads with integrity, Joyce is someone worth connecting with.

Let’s keep spotlighting exceptional talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #HealthcareLeadership #PatientAccess #Reimbursement #HealthcareOperations #RevenueCycle #OpenToWork #Hiring

Market Access | Field Reimbursement Manager | Buy and Bill | Payer Policy & Patient Access | Territory Management | Healthcare Operations | Cross Functional Collaboration |Community Outreach | Servant Leadership.

📣 Talent Spotlight: Meet Ashley K. Edwards
Social Media Director | Strategist | Brand Storyteller

This week’s spotlight features Ashley K. Edwards, a dynamic, results-oriented social media marketer and storyteller who knows how to create content that connects, converts, and builds brand loyalty.

🔹 Location: Orlando, FL
🔹 Open to: Remote preferred • Open to hybrid or other arrangements
🔹 Target Roles:
• Social Media Director
• Social Media Manager
• Social Media Strategist

🔹 Let’s Connect: https://lnkd.in/gpUNa2wG

⭐ Top Skills & Strengths

• Content creation & brand storytelling
• Social media strategy & planning
• Project management
• Design & visual storytelling
• Paid social & social media advertising

🚀 Notable Highlights

• Drove top-producing and award-winning social campaigns for well-known brands including Wyndham Destinations, Loews Hotels & Resorts, SeaWorld Parks & Entertainment, and Universal Orlando Resort
• Delivered high-impact content that shaped brand voice, increased engagement, and supported business results across major hospitality and entertainment organizations

✨ Quick Snapshot

Ashley is a social media marketer, connector, and creative thinker who thrives on inspiration and community. She brings energy, optimism, and a deep love for storytelling, paired with the strategic discipline needed to deliver real results.

If your organization is looking for a social media leader who blends creativity with execution and strategy, Ashley is someone worth connecting with.
Let’s keep spotlighting incredible talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #SocialMediaMarketing #BrandStrategy #ContentCreation #DigitalMarketing #OpenToWork #Hiring

Dynamic, Results-Oriented Social Media Marketer & Storyteller for Notable Brands such as Wyndham Destinations, Loews Hotels & Resorts, SeaWorld Parks & Entertainment, and Universal Orlando Resort

Are you looking for your next move? Here are my weekly openings, the last one for this month. 

Whether you want to stay connected to sports or explore new fields like technology, business, or leadership, opportunities are available.  

A few roles that caught my eye this week: 

1️⃣ LeagueApps – Customer Support Specialist (remote): https://lnkd.in/gYx3XqpD

2️⃣ SportsRecruits – Account Manager (remote): https://lnkd.in/gRCfuQeE

3️⃣ Hudl – Account Executive, Elite (American Football) (NE): https://lnkd.in/gXbzkNYH

4️⃣ Score Sports – Territory Sales Rep (Orlando, FL): https://lnkd.in/g3JU2kAq

5️⃣ USA Lacrosse – Director of Regional Sales (Sparks, MD): https://lnkd.in/gnRsQ6EM

Bonus: Teamsnap – Account Executive (remote): https://lnkd.in/gWuWzpDD

These aren’t just jobs. They’re chances to leverage your passion and skills in new ways.  

If you’re thinking about a change, now’s the time to act.  

Ready to explore? Reach out or comment below, let’s find the right fit for you.  

If you know of any companies hiring, feel free to add to the list. Thank you all.

#CoachingCareer #RemoteJobs #CareerTransition #opentowork

Hi all, it’s that time again. This is the first one for the month of February - let’s find some people some new jobs. 


I’ve found several fully remote / remote-friendly roles spanning customer success, healthcare admin/ops, SaaS/tech, and mission-driven companies. 

If you or someone you know is looking for flexibility and a meaningful work environment, these could be a great fit.

Customer Success Manager: Gainsite (remote): https://lnkd.in/gpyfPYyC

Digital Accessibility Program Manager: City of Boulder (Boulder, CO): https://lnkd.in/gTsdtynf

Senior Client Account Manager: Loyalty (remote): https://lnkd.in/gmmprG3c

Mid-Market Customer Success Manager: Handshake (CA): https://lnkd.in/g8R4chwD

Marketing Manager: St. Francis College (remote): https://lnkd.in/gFwDjQGj

Digital Accessibility Expert: Braintrust (remote): https://lnkd.in/gSvRYBMP

Senior Client Success Manager: WorkMagic (remote): https://lnkd.in/gd63uwxp

Senior Talent Partner: Fueled (remote): https://lnkd.in/gutS3qJN

Digital Accessibility Director: The University of Alabama (Alabama): https://lnkd.in/ggsqpAtx

Director of Marketing: Totango (Remote): https://lnkd.in/g9JhH26E

Marketing and Communications Specialist: University of Florida (Jacksonville): https://lnkd.in/gKkehz_D

Accessibility Auditor: Zenyth (remote): https://lnkd.in/geSfH7rY

Recruiter: Code Search | Staffing (remote): https://lnkd.in/g3GQxsSp

If you’re interested or know someone who might be, feel free to pass along. I’m happy to help. If you know of any other openings, feel free to comment below and let people know. 

🔁 Please feel free to share, tag or forward to anyone who might benefit!
#RemoteWork #Opentowork #CareerChange #JobSearch

Over the past few weeks, I’ve had the chance to spotlight some truly talented people in my network who are currently #OpenToWork. 

Each brings a unique mix of experience, skills, and genuine passion, and each would be an incredible addition to the right team.

This past few weeks, I had the opportunity to feature:

✨ Amy Cronin – A senior operations and supply chain leader with more than 20 years of experience driving results in complex, fast-paced environments. Amy is known for building strong teams, improving systems end-to-end, and leading with visibility and accountability. 

👉 More about Amy and what she is looking for: https://lnkd.in/gz4fmAD5

✨ Alicia Cintron – A people-centered recruiting professional with a strong track record of supporting hiring teams, building meaningful candidate experiences, and keeping complex hiring processes running smoothly. 

👉 More about Alicia and what she is looking for: https://lnkd.in/gUi3f6qj

✨ Gary Susman – A seasoned marketing leader with a thoughtful, strategic approach to growth and leadership

👉 More about Gary and what he is looking for: https://lnkd.in/gQqHVEm5

✨ Laura Tilley – A learning and accessibility professional who designs short-form, inclusive digital learning experiences that meet compliance standards and expand access for learners worldwide. 

👉More about Laura and what she is looking for: https://lnkd.in/gMPRjTkr

✨ Erik Nielsen – A strong communicator with deep experience in technical writing and technical communication

👉 More about Erik and what he is looking for: https://lnkd.in/grJCy_mF

If you’re hiring or know someone who is, I encourage you to check out their posts, connect with them, and start a conversation. Sometimes it really does begin with one message or one introduction.

And if you’re #OpenToWork and would like to be featured in a future spotlight, please feel free to reach out. I’m always happy to help however I can: visibility, encouragement, and community support can make a real difference.

Let’s keep lifting each other up. 💙

#Hiring 
#Careers 
#JobSearch 
#Networking 
#Community 
#SupportEachOther 
#PayItForward

Hi all, it’s that time again. First off, Happy 2026. I’m hopeful that you find these job posts helpful. 

I’ve found several fully remote / remote-friendly roles spanning customer success, healthcare admin/ops, SaaS/tech, and mission-driven companies. 

If you or someone you know is looking for flexibility and a meaningful work environment, these could be a great fit.

Customer Success Manager: Synex Talent (remote): https://lnkd.in/g7XTkkay

PDF Accessibility Contractor: Aquent Talent (Castlewood, CO): https://lnkd.in/gRdd-7Gc

Director of Client Services: The Media Manager (remote): https://lnkd.in/gsQZFB9G

Growth Marketing Manager: Wojo Media LLC (remote): https://lnkd.in/guNvVQwr

Manager of Accessibility Services: The University of Bridgeport (Bridgeport, CT): https://lnkd.in/gDZy2Yfs

Social Media Manager: Household CEO (remote): https://lnkd.in/g7-w7RJi

Strategic Customer Success Manager: Apply Digital (remote): https://lnkd.in/g6x4S7Fn

Recruiter Partner: Goodwin Recruiting (remote): https://lnkd.in/gWDjfBHC

Senior Accessibility Specialist: Americaneagle.com (Remote): https://lnkd.in/gVafsfVN

Customer Success Manager: Fello (remote): https://lnkd.in/gM8E9P5K

Attorney Recruiting Coordinator: Steptoe & Johnson, PLLC (remote): https://lnkd.in/gYvg9Rag
Account Executive: Taxrock (remote): https://lnkd.in/gzhMdMty

Customer Success Manager: Echo260 (Remote): https://lnkd.in/gmudCiuC

If you’re interested or know someone who might be, feel free to pass along. I’m happy to help. If you know of any other openings, feel free to comment below and let people know. 

🔁 Please feel free to share, tag or forward to anyone who might benefit!

#RemoteWork #Opentowork #EdTech #SaaS #CustomerSuccess #AdminJobs #CareerChange #JobSearch

Are you looking for your next move? Here are my weekly openings, the third one for 2026. 

Whether you want to stay connected to sports or explore new fields like technology, business, or leadership, opportunities are available.  

A few roles that caught my eye this week: 

1️⃣ Hudl – Sr. Soccer Marketing Manager (remote): https://lnkd.in/gSZfVFNQ

2️⃣ Just Ingredients, INC – Athlete Partnerships Coordinator (UT): https://lnkd.in/gbV3J6Sx

3️⃣ Little League – Account Executive, Marketing Partnerships (PA): https://lnkd.in/gyDs3bYZ

4️⃣ Teamsnap – Account Executive (remote): https://lnkd.in/gWZvx7uc

5️⃣ Snap! Mobile – Account Executive - multiple roles (Remote): https://lnkd.in/gfUaW8p4

Bonus: ImRecruitable – Sports Sales Coordinator - Part-time (Remote): https://lnkd.in/gHB6VUK9

These aren’t just jobs. They’re chances to leverage your passion and skills in new ways.  

If you’re thinking about a change, now’s the time to act.  

Ready to explore? Reach out or comment below, let’s find the right fit for you.  

If you know of any companies hiring, feel free to add to the list. Thank you all.

#CoachingCareer #RemoteJobs #CareerTransition #opentowork

Top 1% LinkedIn Storyteller: I turn CEOs into the most trusted voice in their market, FAST, with only 1 hour per week. | CEO of Storytold

You’re busy running a company. You don’t have hours to spend on LinkedIn trying to guess what to post, why nobody responds, or how everyone else seems to be growing while you stay stuck.


That’s where Storytold comes in.


We turn your LinkedIn into a powerful lead engine, with almost no extra work from you.

We write your posts, rebuild your profile, create your content, grow your audience, and help you show up as the leader people want to follow.


All you do is talk with us for an hour a week, and approve what we create.


We handle everything else. Suddenly, your wasted 20 hours a week coming up with new ideas and writing content, just went down to 1 hour per week.


With Storytold, you get:

→ More time back each week

→ More trust from your audience

→ More leads without chasing anyone

→ More visibility with the people who matter

→ More momentum than you’ve ever had on LinkedIn


Our proven system works because it’s built on psychology, storytelling, and years of results with CEOs and world-leading companies.


If you’re tired of posting and getting nothing…

If you want LinkedIn to actually bring in clients…

If you want to look, sound, and perform like the expert you already are…

Book a call with us:   →  cal.com/storytold

Let’s get your story told.

Jack Dyer🕺

Storytold is one year old today!



12 months ago, I registered
Storytold™ with Companies House.


I was so thrilled when I chose the name
because I started this with a simple goal:


To help leaders get their story told.


But as I’ve spent last year with
Managing Directors and company
Presidents from Los Angeles to Dubai,
I learned something far more important.


Getting your story told is only ONE
part of what leaders actually need.


They also need a system that leverages
their authority into opportunities.


That’s why this year I’m evolving Storytold
into the company it was always meant to be:


A strategic partnership.
Here’s what it looks like:


Posts:
❌ No more “what shall I post today”;
✅ We’re building a narrative about you.

Impressions:
❌ We’re not seeking more visibility;
✅ We’re attracting more opportunities.

DMs:
❌ We’re not adding more inbox noise;
✅ We’re nurturing the right relationships.

Reputation:
❌ We’re not just making you known;
✅ We’re leveraging your personality.

Authority:
❌ We’re not writing “content”;
✅ We’re demonstrating your authority.


We’ve been acting as Strategic Partners
for about 4 months now, and in 2026
this becomes our standard with the 
Storytold™ Authority System.


And to celebrate our birthday,
I’ve upgraded our website:
www.storytold.co.uk


Thank you to every partner who trusted
us in 2025 and are staying with us.
I've never been more excited to
get you more opportunities.


And to everyone new: If you’re ready
for your reputation to start working
as hard as you do, we should talk.


Request a Private Authority Call from our website. 

And we'll get your storytold. 





#LinkedIn  #workmilestone

CEO, Storytold | Top 1% LinkedIn Storyteller | We turn C-Suite Leaders into the most trusted voice in their market. Zero posting. Zero micromanagement. Real authority that drives deals.

Here's why I've been fairly quiet on LinkedIn for the last few days. 


Something big is coming. 


Really big.


And it's not bigfoot.


It's an evolution of what Storytold™
does, to the dedicated partnership 
we were always meant to be.


Year 1, we were finding our feet.
Trying things. Seeing what worked.


But in Year 2...


We're kicking our value into overdrive
with a systemised, analytics-informed
partnership that guarantees success.


I'll say that again: We GUARANTEE success.


How many people can say that?

Watch this space over the coming days.

Trust me on this one.

- Jack 🕺

Last year I learned that visibility isn’t about being louder, but about being clearer.



Many senior leaders
think LinkedIn isn’t working
because they don’t post enough.

They see others posting every day,
sharing wins and getting attention,
and they think volume = authority.


It doesn’t.


Leaders miss opportunities
because their public reputation
doesn’t reflect who they really are.


You know an English guy who goes to
France and talks in English, and when
the French don’t understand him he
just yells even louder in English?

Yeah, that doesn’t help him get understood.



It’s the same on LinkedIn.

You don’t win by being louder.

You gain opportunities when you’re CLEAR.



✔️ A clear authority beats clever posts.
✔️ Consistency beats “going viral”
✔️ A human story attracts more
opportunities than a perfect post.


When you get clear:

→  People recognise you faster
→  Trust builds up in the background
→  Conversations start warmer
→  Opportunities come earlier
→  Your authority works for you

Because your reputation finally
matches your level of leadership.



LinkedIn isn’t a platform.
It’s a public record of your reputation.

Every post either compounds
your authority or weakens it.

If you want your authority to work for
you without taking more of your time,
that’s the system we build and run.

Success in 2026 isn’t about visibility.
It’s about leverage, reputation, and legacy.

And once it’s built, it keeps working.
Request a Private Authority Call with me.

What if you could become the go-to authority in your space without being online every day?



Most Managing Directors are
frustrated. They know LinkedIn
is a "Public Reputation Ledger,"
but they're exhausted by having
to be on here 24/7 to stay relevant.


It’s true: visibility requires a huge
time investment. First to learn
HOW to grow on LinkedIn…


(like me, from 740 to 50,000 followers)


Then it takes time to leverage
your authority into opportunities.


But the time spent figuring all this
out doesn’t have to be YOURS.


If you're spending hours each week
trying to "figure out" what to post,
you aren't leading. You’re just busy.


You're treating your reputation like
a chore instead of the appreciating
business asset it actually is.


What if you stopped "posting" and started positioning?


Imagine a system where:

→  Your time is protected: 
You spend just one hour a week with a strategic partner.

→  Your expertise is extracted: 
Your unique worldview is turned into a high-impact narrative that AI could never replicate.

→  Your reputation compounds: 
Your presence builds trust and opens doors while you’re focused on running your organisation.
‌
 

The Storytold™ Authority System
I designed took me from 740 to
50,000 followers (and counting).
 
It took me from employee to CEO.
 
It’s designed to take the execution burden
off your shoulders entirely. We install the
infrastructure; you gain the leverage.
 

Request a Private Authority Call from the link in my profile.

This Christmas I learned that I'm a very different person to my parents.



Most Christmas meals are interesting for one reason or another. Usually there’s some kind of family drama. But this wasn’t so much drama, as it was a quiet, sad realisation that I’m a totally different person to the man my parents think I am.


Growing up, I learned my value system by

→ believing just what they believe
→ judging based on their judgement
→ seeing the world through their eyes

And for the most part, this was fine.
They taught me many positive values
while providing a loving, stable home.


But over one conversation this Christmas, I realised that the way they see the world - and the way they taught me to see the world - held me back in life more than they’ll ever realise.


They taught me to believe things about
myself that are just not true. Things like:


Belief ONE:
I have to be conscientious and caring to others (above all else). I love this characteristic, that I care about others. But my mum told and taught me on a daily basis, with her words and actions, that “it’s better to be kind to others than to be successful”.


Translation:
(from her world view): Be kind to others, even if it means being unkind to yourself. So I spend years putting EVERYONE ahead of myself, and giving so much away that there was nothing left for me.


Belief TWO:
I have to like only what my parents like. I’ve been in so many conversations with them where I’ve shared my new (usually niche or high-concept interests), only for them to shut the conversation down, or move it on to another topic - one that THEY like. Every time I learned something unfamiliar to them, they didn’t really encourage it. They tolerated it, and preferred to only talk about things they already liked and understood.


Translation:
We’re only interested in you if you’re interestING to us. So to make my parents happy, I kept my interests limited to ones they could understand. I never even TRIED to learn or do new, exciting things, because it would cause a chasm between me and my parents (see belief one - putting other people first).


There are many other examples,
but this Christmas it all became
clear during one conversation.


And honestly, I don’t even know why
I’m sharing this with you right now.


Except that since I started Storytold™,
I’ve been putting my team first, PLUS
I’ve finally started listening to what I
want, too. Rewriting belief number 1.


And I have so many interests that
I haven’t dared to explore yet.


But one thing’s for damn sure.


2026 is the year to start.




What beliefs are you rewriting in 2026?

#GetYourStorytold

Most senior leaders don’t have a visibility problem. They have an authority gap.



You are respected in your organisation.
Your peers trust your judgment.
Your track record is proven.

But externally, on the
"Public Reputation Ledger" of
LinkedIn, your influence is fragmented.


When an investor or a potential partner
looks you up, do they see the executive
authority you’ve spent 20 years building?

Or do they see several "polished" posts
that say everything and mean nothing?

The distance between your internal
credibility and external perception
is where opportunities are lost to
leaders who are simply louder.


This isn't a marketing problem.


It's a system failure.


Most leaders think they need to be
"better at content." No. They don't.

They need an Authority System that
turns their ideas into public leverage.

Facts and statistics don't build authority.
Strategic narrative control does.

When we install the Storytold™
Authority System, we stop the
"leaks" in your reputation.


→  We extract your executive worldview
to define a clear, strategic narrative.

→  We architect a presence that builds
trust before you even enter the room.

→  We operate the system with total
autonomy, protecting your most
valuable asset: your time.


The goal isn't "more posts."
It’s to ensure that when your
name is mentioned, the decision
is already moving in your favor.


If you're a Managing Director or
President with a long-term mindset
and you’re ready for your authority
to start working harder than you do...


Request a Private Authority Call via the link in my profile.

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Doug McSorley

Jack Dyer🕺

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The Battle

Doug McSorley

Jack Dyer🕺

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